What is our primary use case?
We use Fortinet FortiADC for disaster recovery, server load balancing, and global level server load balancing.
The GSLB is on the internet.
I can do GSLB, global server load balancing, and disaster recovery for server load balancing with web features. We can use the FortiADC as a caching server for user experience, as well as a variety of other things. It is similar to half of the web. it is 80 percent of the web.
What is most valuable?
The GSLB, the DR side, is the best part. Because we had our main side in one city, we created another, and we had a complete MPLS over the internet. We used the GSLB and data loss for our business applications.
What needs improvement?
I recently switched from an open-source version to FortiADC. For that, I believe I need to see other vendors such as the F5, as well as the A10 or something before I can say what can be improved.
Because it is so generic, the documentation requires special attention. A person who has not worked on Fortinet FortiADC or a similar product will struggle to understand what the document is trying to say.
The documentation could be more specific, and more detailed.
More step-by-step instructions for a new user, such as someone who has never used Fortinet FortiADC product from Fortinet or anyone else. Because I had previously used an open-source agent, I figured it out, but someone who hasn't would have some difficulties.
Basically, it could be more specific for those who are unfamiliar with the product, so that anyone could begin working with it.
For how long have I used the solution?
We switched to Fortinet FortiADC five to six months ago.
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What do I think about the stability of the solution?
Fortinet FortiADC is a stable product. The stability of Fortinet FortiADC is good.
What do I think about the scalability of the solution?
In our company, we have three to four people who are working with Fortinet FortiADC excluding myself.
Increasing our usage is dependent on the size of our current IT infrastructure.
If we want to scale it up, we'll need more FortiADCs.
Fortinet FortiADC is easy to scale.
How are customer service and support?
I have contacted technical support. Technical support is good. I would rate it a four and a half out of five.
Our only concern is with the licensing. They will support you if you purchased the licenses. If you haven't, then good luck.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We were previously using an open-source server load balancing engine, but we switched to FortiADC because of the web filtering, web features, and application delivery, such as pay caching.
I previously used Engine X as a load balancer. You cannot compare an open-source product to a commercial product.
FortiADC now includes web and other features. If I'm talking about load balancing, Engine X will do the same thing that FortiADC does, but the issue is scalability. FortiADC is more scalable than Engine X and similar technologies.
How was the initial setup?
Because, I had already used multiple products, including ADC, load balancers, and the Forti web, I didn't have any difficulty.
I had assigned one of my proteges to do it, and he was feeling a lot of pressure because he didn't understand the documentation.
If the documentation is good, installation should be simple because you can do it if you understand the document.
I would rate the initial setup a four out of five. I am reducing one because of the documentation.
This solution requires maintenance because it has web features enabled and for the web, the vulnerability features are required. If I want to stop the zero-days, I need to update directly. I'm fairly certain. Because we aren't using it for that purpose, I'm not certain, but I'm 80 to 90 percent certain it requires those kinds of updates, the security update.
What about the implementation team?
We completed the deployment ourselves. We did not use a third-party vendor team.
For me, it was a very simple procedure. Talking about the entire solution takes days. However, if I'm talking about simple FortiADC local server load balancers, it took me about a day.
What's my experience with pricing, setup cost, and licensing?
Pricing is determined by the size of your organization, as it involves open-source if you have a small company, open-source can help small businesses and IT departments. Why do you need to purchase FortiADC?
However, if you're talking about large corporations that require this level of scalability and security, you will have to pay for it. What options do you have?
The price varies depending on whether you are dealing with a local team or a presale team, and some offer discounts.
They offer a perpetual license.
I would rate the pricing a four out of five.
What other advice do I have?
For the time being, I believe it is a complete product. Maybe not, but it all depends on the use cases, for the time being, I don't believe that it requires any additional features for it. If I have a new requirement and this product does not meet it, I would suggest that something needed to be included or added.
I would recommend it because you don't need to buy a heavy product if you only have a few application tools. However, if you are serving more than 5,000 to 10,000 people, you will need to purchase FortiADC, a proper load balancer. It could be from Fortinet, F5, A10, or any other vendor.
We are a professional services team. We provide professional services to Fortinet and other vendors.
Our company is a partner of Fortinet.
I would rate Fortinet FortiADC a nine out of ten.
Which deployment model are you using for this solution?
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner