Try our new research platform with insights from 80,000+ expert users

GitLab vs Pega Platform comparison

GitLab and Pega are both solutions in the Rapid Application Development Software category. GitLab is ranked #11 with an average rating of 8.6, while Pega is ranked #9 with an average rating of 8.2. GitLab holds a 3.5% mindshare in RADS, compared to Pega’s 6.4% mindshare. Additionally, 97% of GitLab users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.
GitLab
Read 85 GitLab reviews
  • 1,463 Views
  • 1,201 Comparison Views
97% willing to recommend
Pega Platform
Read 82 Pega Platform reviews
  • 5,666 Views
  • 1,105 Comparison Views
91% willing to recommend
 

Comparison Buyer's Guide

Download the report
Executive SummaryUpdated on Apr 20, 2025

Pega Platform and GitLab are major players in enterprise solutions, each thriving in its unique sector. Pega Platform holds a significant advantage in enterprise-level solutions due to its robust case management and low-code environment, while GitLab leads in software development workflows with its superior CI/CD pipeline capabilities.

Features: Pega Platform is renowned for its robust case management, service orchestration, and low-code development environment, making it well-suited for enterprise-level solutions. Its rapid prototyping ability and real-time workflow adaptation are highly attractive features. GitLab excels with its continuous integration and deployment pipelines, providing seamless integration crucial for efficient development workflows. It supports comprehensive branch management and code reviews, enhancing collaboration among development teams.

Room for Improvement: Pega Platform faces challenges with its complex licensing and pricing structure and a steep learning curve that hinders new user adoption. Improved documentation and a more competitive user interface are common requests from users. GitLab could benefit from enhanced integration capabilities with specific tools and platforms, as well as further user interface updates to streamline the user experience. Additionally, adding advanced code-scanning tools and better documentation would improve its service.

Ease of Deployment and Customer Service: Pega Platform offers flexible deployment across various cloud models, yet its high complexity and resource demands for integration remain a concern. GitLab provides a more straightforward deployment experience with robust support for DevOps processes and cloud integrations. While Pega's customer service can be slow and complex, GitLab is noted for its extensive community support and rapid issue resolution through its active user community.

Pricing and ROI: Pega Platform's pricing is generally high due to its extensive features and enterprise capabilities, which can be difficult for smaller businesses to justify. However, it offers substantial ROI for larger enterprises. GitLab offers more pricing flexibility with free tiers and paid enterprise solutions, making it more cost-effective for smaller teams despite the need for better pricing structure in higher tiers.

DOWNLOAD THE COMPLETE REPORT
To learn more, read our detailed GitLab vs. Pega Platform Report (Updated: June 2025).
Buyer's Guide
GitLab vs. Pega Platform
June 2025
Download the complete report
Helped 860,168 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
GitLab enhances ROI through time-saving, cost-effectiveness, improved security, and agility, reducing time to market in the SDLC process.
Sentiment score
7.6
Pega Platform boosts efficiency, revenue, and ROI up to 80% through improved processes, automation, and quick digital transformation.
Migrating to GitLab is bringing time-saving benefits, and everything is easier to automate.
We have saved time significantly, reducing deployment time from four hours to five minutes per deployment.
For more quotes and insights, download the GitLab report
No quotes available
For more quotes and insights, download the Pega Platform report
 

Customer Service

Sentiment score
6.7
GitLab's customer support varies, with paid options offering better service and satisfaction depending on user needs and resources.
Sentiment score
6.8
Pega Platform's customer support receives mixed reviews; premium service users report higher satisfaction but slower response for critical issues.
We have rarely needed to escalate issues to technical support since GitLab usually runs seamlessly.
I have interacted with architects for some advice during the implementation, and they were prompt in their response.
I have had meetings where they taught me, explained things, and provided guidance for starting from scratch.
For more quotes and insights, download the GitLab report
I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.
The technical support from Pega is very low, rating a one or two out of ten.
Pega's technical support team is very helpful.
For more quotes and insights, download the Pega Platform report
Gaurav Chandel - PeerSpot reviewerMikhael Ibrahim - PeerSpot reviewerreviewer2603940 - PeerSpot reviewer
CP
reviewer1605597 - PeerSpot reviewer
VS
 

Scalability Issues

Sentiment score
7.3
GitLab is praised for scalability, with challenges in specific deployments but generally adaptable to growing company needs.
Sentiment score
7.6
Pega Platform is scalable across industries with some performance challenges, requiring robust infrastructure and strategic capacity planning.
It has all the features required for our coding and deployment needs, which makes it scalable to our changing requirements.
We're transitioning to OpenShift for future scalability with increased user numbers.
For scaling, other deployment options from GitLab's side need to be adopted.
For more quotes and insights, download the GitLab report
No quotes available
For more quotes and insights, download the Pega Platform report
Sarfaraz Khan - PeerSpot reviewerMikhael Ibrahim - PeerSpot reviewerRohit Kesharwani - PeerSpot reviewer
 

Stability Issues

Sentiment score
8.2
GitLab is praised for its stability and reliability, with minimal issues and high availability, ensuring user satisfaction.
Sentiment score
7.7
Pega Platform is generally stable and reliable, but high task volumes or configurations can cause occasional glitches.
I have not encountered any performance or stability issues with GitLab so far.
The updates are frequent and demanding, happening at least once a week due to security reasons.
For more quotes and insights, download the GitLab report
No quotes available
For more quotes and insights, download the Pega Platform report
 

Room For Improvement

GitLab users desire better integrations, reporting, CI/CD capabilities, enhanced UI, AI features, and clarity on pricing and licensing.
Users report Pega Platform's complexity, UI issues, and limited customization, seeking improved AI, better support, and enhanced integration.
It would be beneficial to have a user-friendly interface for setting up these configurations, instead of just writing YAML files.
It is essential to conduct proper testing, such as unit tests and code coverage, within the SDLC pipelines.
GitLab can improve its user interface to make conflict resolution more user-friendly.
For more quotes and insights, download the GitLab report
Pega introduced Constellation, which allows a user to build a more engaging visual experience.
My learning curve in robotics has been challenging.
For more quotes and insights, download the Pega Platform report
reviewer2603940 - PeerSpot reviewerRohit Kesharwani - PeerSpot reviewerSarfaraz Khan - PeerSpot reviewer
CP
VS
 

Setup Cost

GitLab provides free and paid plans with extensive features, with pricing starting at $19, appealing to scaling enterprises.
Pega Platform is costly for small businesses, offering scalable features and negotiable pricing, ideal for large enterprises.
Even when working in other small organizations, we opted for GitLab as it was cost-efficient.
The pricing of GitLab is reasonable, aligning with what I consider to be average compared to competitors.
The price is high, and it limits user accessibility.
For more quotes and insights, download the GitLab report
Pega is priced higher than open-source options like Flowable but is suitable for large-scale industries like banking and insurance.
The pricing is expensive, and this is an issue.
For more quotes and insights, download the Pega Platform report
Sarfaraz Khan - PeerSpot reviewerreviewer2603940 - PeerSpot reviewerAndrea PICCININI - PeerSpot reviewer
VS
reviewer1605597 - PeerSpot reviewer
 

Valuable Features

GitLab is favored for its user-friendly CI/CD, seamless integration, robust management, collaboration, automation, security, and flexibility.
Pega Platform offers rapid deployment, strong integration, and flexible workflows with extensive functionalities for diverse industry needs.
As we implement automated testing and DevSecOps, it speeds up the process by forty to sixty percent.
The Ultimate version offers enhanced features for security scanning through DAST and SAST analysis, which have greatly benefitted our project workflow.
By integrating GitLab as a DevOps platform, we have enhanced agility, improved our time to market, and different teams can work collaboratively on various projects.
For more quotes and insights, download the GitLab report
Management capabilities such as dashboards.
Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.
For more quotes and insights, download the Pega Platform report
Mikhael Ibrahim - PeerSpot reviewerAndrea PICCININI - PeerSpot reviewerRohit Kesharwani - PeerSpot reviewer
VS
CP
 

Categories and Ranking

GitLab
Ranking in Rapid Application Development Software
11th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
85
Ranking in other categories
Application Security Tools (10th), Build Automation (1st), Release Automation (2nd), Static Application Security Testing (SAST) (7th), Software Composition Analysis (SCA) (5th), Enterprise Agile Planning Tools (2nd), Fuzz Testing Tools (2nd), DevSecOps (1st)
Pega Platform
Ranking in Rapid Application Development Software
9th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
82
Ranking in other categories
Business Rules Management (1st), Business Process Management (BPM) (5th), Process Automation (4th), Low-Code Development Platforms (7th)
 

Mindshare comparison

As of July 2025, in the Rapid Application Development Software category, the mindshare of GitLab is 3.5%, up from 0.8% compared to the previous year. The mindshare of Pega Platform is 6.4%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Rohit Kesharwani - PeerSpot reviewer
Improved agility and time to market with CI/CD enhancements
The CI/CD pipelines in GitLab ( /products/gitlab-reviews ) are highly valuable. Another important feature is the single source of repository, allowing efficient repository management and source code management. GitLab provides manageability by allowing us to manage source code effectively through separate repositories. Additionally, GitLab enables the creation of individual CI/CD pipelines for each repository, making software more agile. By integrating GitLab as a DevOps platform, we have enhanced agility, improved our time to market, and different teams can work collaboratively on various projects.
Read full review
Mallik-Kesavaraju - PeerSpot reviewer
Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow
The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.
Read full review
report
See which vendors are best for you
Use our free recommendation engine to learn which Rapid Application Development Software solutions are best for your needs.
See recommendations
860,168 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
13%
Educational Organization
12%
Government
10%
Financial Services Firm
27%
Computer Software Company
12%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about GitLab?
I find the features and version control history to be most valuable for our development workflow. These aspects provide us with a clear view of changes and help us manage requests efficiently.
See all answers
What is your experience regarding pricing and costs for GitLab?
The pricing and cost are on par with other tools and are neither too expensive nor cheap.
See all answers
What needs improvement with GitLab?
One significant feature we lack is the configuration that enforces code reviews, which simplifies the development life cycle. Unfortunately, this is available only at a higher license level than we...
See all answers
Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
See all answers
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
See all answers
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
See all answers
 

Comparisons

Microsoft Azure DevOps vs GitLab Logo
Microsoft Azure DevOps vs GitLab
Compared 24% of the time
GitHub CoPilot vs GitLab Logo
GitHub CoPilot vs GitLab
Compared 16% of the time
SonarQube Server (formerly SonarQube) vs GitLab Logo
SonarQube Server (formerly SonarQube) vs GitLab
Compared 6% of the time
TeamCity vs GitLab Logo
TeamCity vs GitLab
Compared 5% of the time
Tekton vs GitLab Logo
Tekton vs GitLab
Compared 5% of the time
More GitLab Competitors
ServiceNow vs Pega Platform Logo
ServiceNow vs Pega Platform
Compared 18% of the time
Camunda vs Pega Platform Logo
Camunda vs Pega Platform
Compared 15% of the time
Appian vs Pega Platform Logo
Appian vs Pega Platform
Compared 7% of the time
Microsoft Power Apps vs Pega Platform Logo
Microsoft Power Apps vs Pega Platform
Compared 5% of the time
IBM BPM vs Pega Platform Logo
IBM BPM vs Pega Platform
Compared 4% of the time
More Pega Platform Competitors
 

Product Reports

Buyer's Guide
GitLab
June 2025
GitLab reportDownload GitLab product report
Buyer's Guide
Pega Platform
June 2025
Pega Platform reportDownload Pega Platform product report
 

Also Known As

Fuzzit
Pega BPM, Pegasystems, SmartBPM, PegaRULES
 

Overview

GitLab is a complete DevOps platform that enables teams to collaborate and deliver software faster. 

It provides a single application for the entire DevOps lifecycle, from planning and development to testing, deployment, and monitoring. 

With GitLab, teams can streamline their workflows, automate processes, and improve productivity.

GitLab

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?
  • Easy Implementation: Quick setup for fast project kick-off.
  • Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
  • Fast Prototyping: Enables rapid model creation and testing.
  • Unified Architecture: Streamlines operations across the platform.
  • Low-Code Environment: Facilitates swift application development.
  • Scalability: Supports growth and high-demand scenarios.
  • Real-Time Analytics: Provides immediate insights into operations.
  • Decision Automation: Automates standard decision-making processes.
  • Reusable Components: Encourages efficiency in development through component reuse.
What benefits do organizations find with Pega Platform?
  • Rapid Deployment: Quick launch of new processes saves time and resources.
  • Cost Efficiency: Reduces costs through automation and streamlined workflows.
  • Customer-Centric Solutions: Enhances customer experiences through integrated systems.
  • Improved Productivity: Automation frees up employee resources for other tasks.
  • Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega
 

Sample Customers

1. NASA  2. IBM  3. Sony  4. Alibaba  5. CERN  6. Siemens  7. Volkswagen  8. ING  9. Ticketmaster  10. SpaceX  11. Adobe  12. Intuit  13. Autodesk  14. Rakuten  15. Unity Technologies  16. Pandora  17. Electronic Arts  18. Nordstrom  19. Verizon  20. Comcast  21. Philips  22. Deutsche Telekom  23. Orange  24. Fujitsu  25. Ericsson  26. Nokia  27. General Electric  28. Cisco  29. Accenture  30. Deloitte  31. PwC  32. KPMG
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Buyer's Guide
GitLab vs. Pega Platform
June 2025
Free Report: GitLab vs. Pega Platform
Find out what your peers are saying about GitLab vs. Pega Platform and other solutions. Updated: June 2025.
DOWNLOAD NOW
860,168 professionals have used our research since 2012.
See our GitLab vs. Pega Platform report.
See our list of best Rapid Application Development Software vendors.

We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.