IT Central Station is now PeerSpot: Here's why
Lipaz Hessel - PeerSpot reviewer
Country Manager at Gilat telecom
Real User
Top 5Leaderboard
I can update the system with one click
Pros and Cons
  • "One of the most valuable features is the One-Click Upgrade. When I need to update the system, I do it with one click. This product is amazing because everything is easy to manage, from network management to snapshots."
  • "Nutanix needs to improve network features like Passthrough – SR-IOV. It could be improved by supporting SR-IOV, if they had that support, I would not have needed to implement the VMWare vSAN."

What is our primary use case?

My primary use case is to deliver cloud services. This is for our cloud infrastructure. Nutanix is deployed on-premises, but I have six locations that I manage remotely, so it's like they're cloud-based. 

How has it helped my organization?

Nutanix has improved my company because it's 100% stable and the simplicity of management is amazing. It's my favorite product. We set it up here in Israel, then remote technicians in Africa just plug in the cables, start it up, and everything is running.

What is most valuable?

One of the most valuable features is the One-Click Upgrade. When I need to update the system, I do it with one click. This product is amazing because everything is easy to manage, from network management to snapshots. 

What needs improvement?

Nutanix needs to improve network features like Passthrough – SR-IOV. It could be improved by supporting SR-IOV, if they had that support, I would not have needed to implement the VMWare vSAN.SR-IOV give the ability for a VM to use the physical NIC as its own NIC with all the network featuers on that NIC.
Buyer's Guide
Nutanix Acropolis AOS
May 2022
Learn what your peers think about Nutanix Acropolis AOS. Get advice and tips from experienced pros sharing their opinions. Updated: May 2022.
598,116 professionals have used our research since 2012.

For how long have I used the solution?

I have been using this solution for five years. 

What do I think about the stability of the solution?

This solution is very stable. I'm 100% satisfied with the stability.  For maintenance, one person is enough. If you're looking at an IT environment, the same person who does the Active Directory can manage Nutanix as well. You don't need to hire a person who specializes in Nutanix. 

What do I think about the scalability of the solution?

The scalability of this solution is linear. We have already done two or three scales in two of our locations. We just send two nodes to each location, they connect it, we run Auto-discover, and boom, it's configured.  At my company, there are many people using our cloud products running on Nutanix. In Ghana there are more than 10,000 users; in Uganda, it's around 30,000 people; in Israel, it's about 200 people; but in London, there are around 20 million people using it. Because we provide cloud services to mobile network operators, each mobile network operator has millions of users and to manage the traffic, we use Nutanix.  Currently, we have five clusters, twenty-four nodes, and we have plans to increase next year. 

How are customer service and support?

I have a direct phone number that I call and someone immediately answers—you can't get better support than this. I've never needed real support, only clarification on how to use it better. For example, we wanted to do an upgrade and we were on an old version in one of the clusters, so we contacted them for guidance. There were a few steps on the upgrade, so we asked to make sure we were doing it correctly. We got an immediate answer, ran the upgrade, and everything was okay. Their support is great. 

How was the initial setup?

The initial setup is very simple. You turn on the servers, enter the IP configuration, and that's it. You're good to go. The whole deployment—fixing the cables, mounting the equipment under the rack, setting up the cluster—is simple and once the equipment is plugged in, it's up in 15 minutes. 

What about the implementation team?

I implemented through an in-house team. I didn't need any external support. For deployment, I did it all by myself five years ago, but today there are two people to manage the full IT. These two people also run Nutanix. 

What was our ROI?

I'm a telecom, so I don't see a direct ROI on the IT. I use Nutanix to run a product that brings me money, so the return on investment takes a few months. For example, I have to buy a server (VMware), pay out, I run some virtual machines to run the product, and from that income I calculate ROI. It's not regular IT, so you can't compare it with other scenarios. 

What's my experience with pricing, setup cost, and licensing?

I purchase a license for this product every five years. At the beginning of our work, we purchased the Ultimate edition that included everything. Over the years, they developed some features that require licenses, like Nutanix Flow. But we keep purchasing our five-year license with all the features included. 

Which other solutions did I evaluate?

I use VMware vSAN as well. I outsourced a team of five to help me configure the servers. I'm not sure if it's better or not because we just started the new cluster of VMware vSAN, but I needed to pay for their knowledge. One product that we are implementing requires the use of VMware. That one product is the reason why we implemented VMware. 

What other advice do I have?

I would rate Nutanix Acropolis a ten out of ten. It's an amazing product. If you are looking into implementing Nutanix, I recommend going to their website (my.nutanix.com) and enjoying the information there. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer1439442 - PeerSpot reviewer
Associate Engineer at Secure Meters Limited
Real User
Top 20
Reduces space and power consumption
Pros and Cons
  • "I definitely find the reduced power consumption very valuable. Another aspect I really like, when one compares Citrix to VMware, is the interface where you talk directly to your VM from the present software."
  • "As of now, Acropolis and VMware cannot talk to each other. Until we have some kind of interface, it would be much better for Nutanix if they built an interface that can talk. Otherwise, if I have a VMware stack and I already have a Nutanix stack, I can create containers, I create clusters on VMware, I create clusters on Nutanix."

What is our primary use case?

We use Nutanix Acropolis AOS for the high availability that we get with it. The platform's extremely stable and other nice things that we like about it is that if we have to move the server or anything, it's not a lot to move and power consumption is a big thing for us as well.

My primary use case of this solution is that it helped me solve all of my use cases. I can create an integrative private cloud in a data center, create a hybrid cloud, public cloud, and near-site data recording. For example, there are lots of sites that do not have the data there so I can create data because Nutanix also has got it stored on the nodes. It takes care of storage on the nodes. I can build storage on the nodes, compute them, give the clients who already have a small data center within themselves but they do not have it externally. By using storage on the nodes in Nutanix I can give them the external.

How has it helped my organization?

We primarily use Nutanix as our base environment where we host all our database servers. We also host our active directory on it, our mail servers, and all of our bare-metal systems combined into one unit. Then we use Inuvika for the VDI environment on top of Nutanix.

One of the benefits this solution has had for my organization is space consumption. Space consumption was reduced by approximately 40% because if I had gone with another kind of traditional, or open-world solution, then I would have not saved my floor space. Another way it has benefited my organization is because of the energy consumption.

What is most valuable?

I definitely find the reduced power consumption very valuable. Another aspect I really like, when one compares Citrix to VMware, is the interface where you talk directly to your VM from the present software.

On-demand scaling is the most valuable feature, I can keep on scaling on-demand.

With Nutanix, if I do three or four nodes if I look at the traditional environment I have to really figure out the wave concept. Connect wave one, wave two, wave six, wave five. In Nutanix I don't have any of these issues. Lastly, deduplication. Deduplication and erasure coding

What needs improvement?

As of now, Acropolis and VMware cannot talk to each other. Until we have some kind of interface, it would be much better for Nutanix if they built an interface that can talk. Otherwise, if I have a VMware stack and I already have a Nutanix stack, I can create containers, I create clusters on VMware, I create clusters on Nutanix. All of these clusters cannot talk to each other. Then it has to be then subverted as parallel execution.

I would suggest that this could perhaps be switched. That is so far the only change I would like. I would like it if they could fix the instance where you double click on a VM and it opens the VM instead of the setup.

For how long have I used the solution?

We've only been using Nutanix Acropolis for a short time now so we haven't gone into full production with the product yet.

What do I think about the scalability of the solution?

This product is very scalable. We currently have 60 users. One of the things I like about it is that you can add extra nodes without any problem. Something we are currently looking at for the future is to put a smaller cluster on each side, where we can then, overnight, replicate the data from the site to the primary cluster. That's one of the other reasons why we looked at Nutanix instead of VMware and Citrix.

How are customer service and technical support?

We had only one query so far, and the support team was excellent. They came back to us immediately and their service was excellent.

Which solution did I use previously and why did I switch?

We've only been using Nutanix Acropolis for a short time now so we haven't gone into full production with the product yet.

How was the initial setup?

The entire setup took us half a day. We used a consultant for the deployment. The service I received from them is unbelievable.

What about the implementation team?

One of the major problems with IT in South Africa is that licensing fees are 14 times more expensive than anywhere in the world.

What's my experience with pricing, setup cost, and licensing?

I would rate this solution an eight out of ten. If they develop the interoperability then it would make it a ten.

Which other solutions did I evaluate?

We looked at other options like VMware and Citrix, but Nutanix was the only solution that offered us scalability and the option to add extra notes without any problems.

What other advice do I have?

I would rate it a nine out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Nutanix Acropolis AOS
May 2022
Learn what your peers think about Nutanix Acropolis AOS. Get advice and tips from experienced pros sharing their opinions. Updated: May 2022.
598,116 professionals have used our research since 2012.
Manager, Operations at a tech services company with 201-500 employees
Real User
Top 20
Great for scaling, and good value in terms of services provided, however difficult to set up
Pros and Cons
  • "One of the most valuable features is that it can be applied at any scale."
  • "Some clients find the solution's cost to be too high."

What is our primary use case?

I won't be able to disclose anything with regards to our client's contractual agreements in terms of what we have done or not, at their premises, or even if it's on the hybrid model. I'm not even allowed to disclose the name of our clients without their prior approval, so I can't really get into primary use cases.

What is most valuable?

One of the most valuable features is that it can be applied at any scale. 

The value you get for the price is quite good.

What needs improvement?

It's difficult to discuss what is lacking on the solution. We would have to do a proper analysis because not every client has the same requirements. 

Based on our experience up until now, even the clients, when they are looking for a proper platform, have already identified Nutanix as being the one solution that would be the most relevant to them. We would need to get into a more detailed analysis in terms of what features or benefits the clients are looking for to see if there is something lacking. 

We would need to look at scalability, or reduced latency, and stuff like that. There are so many elements that are implemented for each client. As well, there may be specific areas that the client wanted to be improved. However, from our perspective, we don't see any glaring holes in the product.

The initial setup does need a team with experience with it in order to execute it correctly. It's not easy.

Some clients find the solution's cost to be too high.

For how long have I used the solution?

I haven't been using the solution for too long. I've only been using it for 18 months, so just over a year or so.

What do I think about the stability of the solution?

I can't speak to the stability of the solution. I'd have to discuss this aspect with my team. We do provide support and may have some recommendations in relation to that, however, at this moment, I can't really comment.

What do I think about the scalability of the solution?

The scalability of the solution is great. If you are a large company or an enterprise, you should be able to scale it well.

How are customer service and technical support?

We actually provide technical support to our clients. Our technical team has the training, and we're able to provide guidance and clarification on our end in terms of problems or issue son the solution.

How was the initial setup?

The initial setup is not straightforward. On our team, for example, we had to get to know Nutanix extremely well before we could master it. Only then would we be able to prepare the solution for different clients. If you have knowledge of the solution, the setup will be much easier. Still, it's complex.

I'm not sure how long the average deployment takes.

However, the project may not just include Nutanix. There may be other interventions that have to happen simultaneously. Typically, a project from end to end may take about three months to complete.

What's my experience with pricing, setup cost, and licensing?

Some clients think the solution is quite expensive.

What other advice do I have?

In terms of advice I could give to those considering the solution, I'll say this: it all depends on what they're looking for and what their ultimate objectives are. They need to clarify that internally before landing on Nutanix.  

At the same time, anyone going for hyper-converged should do so, as it's the future. Once a company decides on a solution like Nutanix, they expect to reap the benefits. Even before going with their decision, they need to know what it offers and how it will work to help them achieve their goals.

At the end of the day, it's all about our clients being more effective and efficient in their daily work or with their end clients. 

I'd rate the solution seven out of ten.

They're still evolving and we are not yet in a situation where we must interact fully. Some people will definitely come and tell you Nutanix is very, very expensive. However, expensive with regards to what? Or expensive compared to what? It's all about what you get out of it, and what kind of returns you're expecting. This is where Nutanix can make a difference.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Ryan Uy - PeerSpot reviewer
Solutions Architect at Strategic Synergy Inc
Real User
Our clients are happy with its built-in replication features
Pros and Cons
  • "In addition to the hyper-converged infrastructure, most of our clients are pleased with Acropolis' built-in replication in terms of the DR setup. Our clients also like Prism Central's advanced management and analytics, and many find Nutanix Flow and playbooks incredibly useful."
  • "Nutanix could streamline Acropolis' advanced management to keep pace with its competitors. For example, in VMware vSphere ESXi Hypervisor, you can directly put a host into maintenance mode via the GUI. However, it takes several steps to do this with Nutanix Acropolis, and you need to use the command-line interface for most of the steps."

What is our primary use case?

We deployed Nutanix Acropolis for a school system in a recent use case. One of our clients uses Nutanix for three campus sites. They've implemented multi-site replication, so there is protection on the data center end. Another client is a hospital that uses Nutanix HCI for its medical systems, like PACS imaging servers. We also have clients in financial services and banking.

What is most valuable?

In addition to the hyper-converged infrastructure, most of our clients are pleased with Acropolis' built-in replication in terms of the DR setup. Our clients also like Prism Central's advanced management and analytics, and many find Nutanix Flow and playbooks incredibly useful.

What needs improvement?

Nutanix could streamline Acropolis' advanced management to keep pace with its competitors. For example, in VMware vSphere ESXi Hypervisor, you can directly put a host into maintenance mode via the GUI. However, it takes several steps to do this with Nutanix Acropolis, and you need to use the command-line interface for most of the steps.

We also faced another challenge in version 5.15. It wasn't easy to upgrade the firmware. You need to set permissions in your cluster to download it from the Nutanix repository and do it offline. After that, you need to create a dark-site web server and put all the repositories or installers to update there. However, I think they enabled upload mode in the new release, so you can download the firmware directly from the website and manually upload it. I haven't tried it yet, but that should be available in the latest version, according to the press release. 

I also think Nutanix Flow has some room for improvement. It currently only protects east-west traffic — like a mini firewall. You should be able to set a security policy that will let you disallow some ports and subnets. That's the only feature that Nutanix Flow lacks right now. Competing products like VMware NSX and Sangfor are more robust in security at the networking level. I think that's the crucial part, given the security concerns we face. It's not only on Layer 2 but down to Layer 3 and the routing aspects of networking.

For how long have I used the solution?

We're a Nutanix partner in the Philippines, and we've been working with Acropolis for around five years. We started in 2017.

What do I think about the stability of the solution?

In terms of stability and performance, Acropolis is excellent. We've never gotten any negative feedback from our users. 

What do I think about the scalability of the solution?

We've deployed Acropolis for clients of all sizes, but most are small or medium-sized businesses. Some are on the enterprise level. We have some major banks or financial service clients who also acquire Nutanix. 

How are customer service and support?

We offer different levels of support to our clients. When they experience a problem, they go directly to us. If we can answer the question, it's all good. However, we sometimes face a hardware or software issue, so we need to open a case with Nutanix or the hardware vendor.

Nutanix support is excellent. Their support engineers are well trained. But the resolution speed often comes down to the communication between Nutanix and their OEM partner. For example, if Nutanix support finds a problem with the hardware, they need to report it to the OEM vendor, so that can take time. But in terms of experience and skills, the Nutanix support specialists are outstanding.

How was the initial setup?

Deploying Acropolis is straightforward. I can implement it by myself in one day. 
After installation, we do some preventative maintenance, like checking the hardware and upgrading the firmware and software for the hypervisor as well as the OEM hardware, whether it's Dell, Supermicro, or Lenovo.

What's my experience with pricing, setup cost, and licensing?

Acropolis is priced similarly to competing solutions. In my experience, as long as we have properly sized workloads on the Nutanix cluster, Nutanix's price can even be lower than other HCI brands. Some of the features are licensed separately from Nutanix Acropolis AOS. For example, Flow has a separate license. Nutanix Files and Objects are licensed per terabyte.

If you are thinking about implementing Acropolis, my advice would be to properly size your workload and forecast performance utilization so your sizing will be accurate and you can predict the cost.

What other advice do I have?

I rate Nutanix Acropolis AOS nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Consulting Solutions Architect at a tech services company with 5,001-10,000 employees
MSP
Everything is core centralized; it's a significant cost saver for those not leveraging a hypervisor
Pros and Cons
  • "Everything is core centralized on the UI."
  • "Could have better visibility with the main OEM backup integrators."

What is our primary use case?

We deliver a lot of different solutions on various platforms, including different HCI solutions and solutions like Nutanix and Cisco HyperFlex and NetApps, later HCI mile. Most of them have been on Nutanix and on Cisco HyperFlex and as well as VxRack. Our primary use case has of Nutanix has been for virtualization consolidation. We are partners and resellers of Nutanix and I'm a consulting solutions architect.

What is most valuable?

Nutanix has several feature sets that we like. For example, everything's core centralized on the UI. You don't have multiple interfaces that you have to jump between like in some other solutions. It's more integrated for the overall management of the infrastructure. The other part too which is very attractive, is the fact they provide an option if you're not leveraging your OEM hypervisor like VMware or HyperV. That was a significant cost saver for us as well as enabling us to look at alternatives to the VMware tax. 

What needs improvement?

For now, I can't think of anything that can be improved. They've been pretty innovative and have provided a fairly comprehensive roadmap. I've worked directly with some of the backend TME guys and they're very responsive and have addressed anything that's come up. However, I would like to see better visibility with the main OEM backup integrators to have a full backup recovery from site to site and from site to cloud and cloud to cloud - the full range. The cloud ecosystem for public/private, site to site visibility with a single backup product.

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the stability of the solution?

From a software perspective, it's incredibly stable and portable. The only caution I would give is that since it is a software-defined solution, be careful of the underlying hardware. It's nothing to do with Nutanix, it's a hardware issue. You may have a highly available, reliable software platform, but it's on commodity hardware so you might experience more failures on the hardware because you decided to go for commodity. You need to be careful how you're architecting your solution and your application factors as you build up your data center, and not sell yourself short and get the cheapest hardware on the market to save costs, because that can turn out to be an expensive decision. 

What do I think about the scalability of the solution?

I haven't seen any issues with scalability. Most people I know for the most part are very sensitive about the fault domains. So they tend to go off from smaller clusters. You do have the ability to go pretty much as far as is humanly possible, it depends how much risk you want to take, but at the same time the scalability is definitely there. Most systems are capped at where you can scale out cluster-wise of VMware, 64 nodes and HyperV at 64. There are two factors to the scalability equation. There's the storage within each node, which is fine and then obviously the scalability as far as CPU and memory go. You can mix and match your platforms on your favorite vendor, but then you need the ability to go beyond 64 where necessary. We do have a couple of accounts that we've worked with where they have some fairly large clusters and I think that's a great option for people needing that level of scalability.

What other advice do I have?

The biggest thing that I've seen has been the backup and recovery which has been challenging for them over the past couple of years. They partnered with Beam and with Rubrik and Cohesity. They had their OEM go-to's, but didn't initially deliver a very good story for application integration for backup and recovery where they had good copy data management. Most of the OEMs are very good at backing up single clusters for local backup and recovery. That said, whenever true disaster recovery was needed and you're leveraging multiple Nutanix missions site to site, there wasn't the visibility of being able to backup or being able to have the application integration.

I would rate this solution an eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Senior Manager at RP Sanjiv Goenka Group
Real User
Top 5
Stable and scalable solution for an HCI platform
Pros and Cons
  • "One of the most valuable features is how well this solution performs. It's stable, aside from some patch issues, but it's great from a virtualization and scalability perspective."
  • "The patch updates of Nutanix Acropolis could be improved. I'm work on the corporate side, but I get feedback from our IT team that patch updates and other updates are taking a significantly longer time. This definitely needs to be resolved. We are in discussion with Nutanix regarding certain configuration issues we are having, so maybe something can be changed to ease these patch updates."

What is our primary use case?

Our primary use case is for moving to HCI architecture. We have plenty of applications which are mainly homegrown in a LAMP environment. We were looking into restructuring our DC and DR environment and moving from the Spark architecture to an Intel-based platform. We started with a sort of POC for some of those applications in the LAMP environment and moved them to HCI architecture, where they have been running for almost two years now. Now we want to move the rest of the applications into similar architecture so it can be auto-scaled. Since we are from a UPT industry, there are certain state-based and country-based regulations that limit our ability to move our data to the cloud. This is why we want an on-premises solution like Nutanix. Right now, Nutanix handles our virtualization and we use Dell for our servers. 

How has it helped my organization?

This solution has helped my company move to HCI architecture. 

What is most valuable?

One of the most valuable features is how well this solution performs. It's stable, aside from some patch issues, but it's great from a virtualization and scalability perspective. 

What needs improvement?

The patch updates of Nutanix Acropolis could be improved. I'm work on the corporate side, but I get feedback from our IT team that patch updates and other updates are taking a significantly longer time. This definitely needs to be resolved. We are in discussion with Nutanix regarding certain configuration issues we are having, so maybe something can be changed to ease these patch updates. 

For how long have I used the solution?

We have been using Nutanix Acropolis for almost one and a half years. 

What do I think about the stability of the solution?

This solution is stable, which is one of the reasons why we are looking to move our entire set of applications into this architecture. There are a couple of issues in terms of patch updates, but overall, the performance is good. Our IT deployment and infrastructure management team is comprised of five or six people, one manager and mostly engineers. 

What do I think about the scalability of the solution?

Since this solution is an HCI platform, it automatically scales. The only problem we are running into is that there is a significant amount of software licensing involved. There are approximately 500 to 1,000 people using this solution because one of our key CRM applications is running on it. 

How are customer service and support?

Technical support is quite good. They are proactive and take initiative when it comes to resolving issues. In India, things like these are handled through local channel partners, so I believe that Nutanix support works hand-in-hand with the local channel partner to resolve our day-to-day issues. 

How was the initial setup?

Installation is pretty straightforward. It was initially done by the vendor, but now we are adding more code and our in-house team handles those installations. 

What about the implementation team?

We initially implemented through a vendor team. 

What's my experience with pricing, setup cost, and licensing?

Our Nutanix license is for five years. There is a support arrangement there, but that aspect is more or less taken care of during the initial installation. 

With HCI architecture, whenever we do any kind of auto scaling or scaling of servers and resources, there is a significant amount of software licensing involved. This is getting a bit problematic for us, so we are looking into some sort of private cloud appliance of Oracle PCA architecture. A lot of applications that we have—ERP as well as custom developed software—have Oracle as the back end. This means that, for HCI, the number of server codes we are using increases each time we add new applications. Oracle licenses are based on code, so the scaling we do significantly impacts our overall TCO. 

What other advice do I have?

I rate this solution an eight out of ten. I recommend this solution to others, however, if you have Oracle Database or Oracle licensing in general, then you need to think about how many licenses will be required—based on that, your overall TCO may increase significantly. Otherwise, in terms of virtualization, scaling, etc., everything is fine. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Head Of Hardware Department at a university with 201-500 employees
Real User
Top 20
Simple installation, highly scalable, and central management easy to use
Pros and Cons
  • "The best feature of Nutanix Acropolis AOS is the central management of all of our resources. Additionally, it is easy to use"

    What is our primary use case?

    I use Nutanix Acropolis AOS to host all of our electronic services in the university, such as e-services, e-learning system, registration system, library system, finance system, HR system, and clinics.

    How has it helped my organization?

    Nutanix Acropolis AOS has helped our organization run a lot better by allowing us to manage everything from one single location.

    What is most valuable?

    The best feature of Nutanix Acropolis AOS is the central management of all of our resources. Additionally, it is easy to use

    What needs improvement?

    The solution has been more than enough at the moment to manage all of my services.

    For how long have I used the solution?

    I have used Nutanix Acropolis AOS within the past 12 months.

    What do I think about the stability of the solution?

    The solution is very stable at the moment.

    What do I think about the scalability of the solution?

    Nutanix Acropolis AOS is highly scalable. This is the most important factor that we went to this technology.

    Every cloud distributer went to hyper-converged because of the scalability.

    All of our users have migrated to the new cloud, which is the new hosted at the university. We have approximately 2,000 students, 300 administrators employees, and 150 faculty members. The total is approximately 2,500 users using this solution. The university is still expanding, it is a young institute and we plan to increase usage of the solution.

    How are customer service and support?

    We are still new at using this technology, and till the moment, we did not have any problems. I think you cannot tell if there are any issues with the product for a couple of years. When we start to upgrade our framework, upgrade the main OS, we will see if then we might have issues. At this point as an administrator, everything has been stable, we do not need any support.

    Which solution did I use previously and why did I switch?

    We were using Citrix for our servers previously. However, it is hard to compare to Citrix because it is a different technology.

    How was the initial setup?

    When comparing Nutanix Acropolis AOS installation to the traditional solution, you have to bring the servers, deploy the operating system, and then attach them to SAN storage. This newer solution was much easier than the old technique that we used, the installation is very straightforward.

    Once you start it up from out of the box you can start creating virtual machines and migrate your servers. It is very straightforward. The virtual concept is simple, you create the virtual machines and book the resources.

    What's my experience with pricing, setup cost, and licensing?

    The one disadvantage is relative, financially Nutanix Acropolis AOS is a little bit more expensive than the old solution.

    Nutanix owns the hosting, servers, and licenses. You purchase the whole product as a bundle,  and you can have support for it.

    Which other solutions did I evaluate?

    We did our homework and we did study the technology in Nutanix Acropolis AOS before choosing it.

    What other advice do I have?

    We have contacted more than one partner regarding the hyper-converged system. They sent us their solution from HP, for instance, they have their own hyper-converged system. They are using the DL Series DL380 and I went back to Gartner reports and other review sites, and then compared the specs to others. There is a hyper-converged solution from Dell but I think the leader in this technology right now is Nutanix. It is important to do a proof of concept.

    The Patriarchate that owns the university is also in charge of multiple educational institutions. What we are thinking is to migrate all our services, to have our own private cloud, instead of being hosted separately into multiple hosts in our university. That's why we are planning to increase our nodes and to move all of the nodes, and all of the e-services related to our institute, inside our campus.

    My advice to others is this solution is great and I highly recommend it. It's much better than the other technology or the deployed traditional solutions.

    I rate Nutanix Acropolis AOS a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    reviewer1439661 - PeerSpot reviewer
    Systems Administrator at U.S. Naval War College
    Real User
    Top 20
    Improved our datacenter in the way of availability, scalability, and speed
    Pros and Cons
    • "One-Click Upgrade and Foundation is the most valuable feature. One-Click Upgrade makes upgrades and LCM a breeze. Prior to Nutanix One-Click Upgrade, upgrades and LCM were overly cumbersome and time-consuming. Foundation provides an easy, yet very structured, approach to cluster modification (adding or removing nodes)."
    • "The One-Click Upgrade process could/should offer the ability to integrate with 3rd party drivers. For example, we use NVIDIA Grid graphics cards. It would be amazing if, during the One-Click Upgrade process, we could "slipstream" additional VIB drivers for ESXi into the upgrade process."

    What is our primary use case?

    We have moved to Nutanix AOS as our one-stop hyper-converged solution for VDI and Virtual Servers. We have implemented Nutanix AOS in all our domains to replace old architecture. Before Nutanix, we used a mixed environment of HP Blades, Dell "Pizza Box" servers, a combination of local and shared storage, and a mess of networking hardware to make it all work. Now with Nutanix AOS and cluster, this has simplified everything from standard operating procedures to modification and scalability. Now our new Standard Operating Procedures are much more "Standardized."

    How has it helped my organization?

    Nutanix AOS has improved our datacenter in the way of availability, scalability, and speed. The Nutanix clustering provided by AOS has ensured more uptime and speed of delivering existing applications. AOS also offers fantastic ease of expanding our infrastructure. Initially, Nutanix was our VDI Backend solution, then we started migrating all virtual server infrastructure over to an entire Nutanix solution as well. Since then we have been expanding on both and providing end-users an amazing experience.

    What is most valuable?

    One-Click Upgrade and Foundation is the most valuable feature. One-Click Upgrade makes upgrades and LCM a breeze. Prior to Nutanix One-Click Upgrade, upgrades and LCM were overly cumbersome and time-consuming. Foundation provides an easy, yet very structured, approach to cluster modification (adding or removing nodes). Prior to something like Foundation, the process to scale out additional infrastructure was also cumbersome and tedious. Nutanix has completely simplified both of these processes and has made it very easy to focus more time on other things.

    What needs improvement?

    The One-Click Upgrade process could/should offer the ability to integrate with 3rd party drivers. For example, we use NVIDIA Grid graphics cards. It would be amazing if, during the One-Click Upgrade process, we could "slipstream" additional VIB drivers for ESXi into the upgrade process. Otherwise, we are left to a typical upgrade/maintenance window process in order to keep ESXi updated with 3rd party drivers for additional hardware installed in each node. If the One-Click Upgrade process could implement this feature, this would limit downtime maintenance as well.

    For how long have I used the solution?

    I have been using Nutanix Acropolis AOS for five years.

    What do I think about the stability of the solution?

    Excellent. The best I've seen.

    What do I think about the scalability of the solution?

    Excellent. The best I've seen.

    How are customer service and technical support?

    Technical support has been absolutely amazing. Again, the best I've seen. We felt like the Nutanix Bible didn't quite cover all the bases that we wanted to know more about. On a whim, we asked for a more technical deep dive and support provided us with a 1 time deep dive on-site to learn more about the product and troubleshooting. A support representative came on site and provided us with a bunch of troubleshooting scenarios (in a lab environment) in which we learned some "Tier 2+" troubleshooting methods.

    Which solution did I use previously and why did I switch?

    HP/Dell architecture. These proved as an overly tedious and dead-end solution.

    How was the initial setup?

    Straightforward. I was new to Nutanix but felt completely comfortable diving right in and taking lead.

    What about the implementation team?

    Our initial setup was supported by a vendor team who was top notch.

    What's my experience with pricing, setup cost, and licensing?

    The pricing from my experience is, unfortunately, a necessary evil, however, the initial setup cost could be a waste, depending on your comfort and skill level. I say comfort first because the setup is actually very easy and straightforward once you understand the foundation process. It would really depend on your experience and comfort moving to new infrastructures.

    Which other solutions did I evaluate?

    Not really. Once we found Nutanix, all other options seemed like lesser options.

    What other advice do I have?

    Way to go Nutanix. Keep up the great work. We look forward to a very long term relationship.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Buyer's Guide
    Download our free Nutanix Acropolis AOS Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2022
    Buyer's Guide
    Download our free Nutanix Acropolis AOS Report and get advice and tips from experienced pros sharing their opinions.