Senior Expert Solution Architect at a comms service provider with 10,001+ employees
Real User
Top 5Leaderboard
Flexible, scalable, and stable operating system; technical support was skilled and showed initiative
Pros and Cons
  • "The flexibility of this system is very good. It's also faster than others, and has skilled technical support who showed more initiative than a competitor, e.g. VMware."
  • "The look and feel of the web GUI of this system needs improvement, when compared to other systems. Its hardware integration also needs improvement."

What is our primary use case?

Our usage of Nutanix Acropolis AOS focuses on normal workloads for OSS-related applications of our operations support systems, e.g. customer facing systems, DNS, DHCP, and DPEs. The word we mention to our customers that describes this technology is OSS (Open source  software). This is not 5G.

What is most valuable?

One of the good features of Nutanix Acropolis AOS is the Prism Central. It's a well-designed system. It's a central installation and management tool for more than one cluster. If you have several clusters crossing Europe, you'll have a very fancy, smart, and tiny tool to orchestrate this.

Another feature I find valuable in Nutanix Acropolis AOS is technical, e.g. the rebuild time from the resynchronization between the clusters is fast. If you have an outage caused by a disk failure or a server failure, the system works well and is very fast, because the technology of Nutanix Acropolis AOS is even better than other systems. The system works faster than others.

Whether this system is worth the money will really depend on your goal, on what you want to achieve. The flexibility of Nutanix is very, very good. You have the freedom to use any kind of major vendor, to use it for a hyperconverged installation.

You have the Acropolis hypervisor based on KVM, e.g. the Kubernetes virtual machine. You can also use OpenStack. The system also supports VMware and Microsoft Azure. It also has integration with a hybrid cloud, e.g. AWS. There's also a good integration between the system and Google GCP Cloud. Nutanix Acropolis AOS has finesse. It's very, very good.

What needs improvement?

The look and feel of the web GUI of Nutanix Acropolis AOS needs improvement, when compared to other systems, e.g. VMware Orchestrator. For example, finding important features of the system should be easier. The features should be made more visible and easier to find, rather than having to figure them out and reconfigure them.

Another area from improvement for the system is hardware integration. I had some issues with the integration with the hardware vendor, in particular, Dell. The integration was really tricky, but the reason could be between the two vendors: Nutanix and Dell, because they have different life cycles for the deployment. The integration issue could be because of the hardware, firmware of Dell, and Dell had a different life cycle for the renewal of an update of the firmware, for the servers like Nutanix. We also had some issues with some Dell-related drivers, and that consumed a lot of time.

A one-touch system for integration could be an improvement. Having a one-touch update is also a very good idea. For example, you'll just need to push the button for the system to be updated automatically, e.g. for updating the firmware, hardware, disk, etc.

Nutanix Acropolis AOS which was integrated with Dell was not running well. What was running well was less than 50%, and the other updates have failed because of issues between the firmware, the server, and the system. This is why hardware integration with this system needs improvement.

For how long have I used the solution?

I started using Nutanix Acropolis AOS in 2017, so the total number of years I've been using it is five.

Buyer's Guide
Nutanix Cloud Infrastructure (NCI)
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What do I think about the stability of the solution?

I find Nutanix Acropolis AOS stable. In the beginning, we had some issues with its stability, but now, stability for it is good.

What do I think about the scalability of the solution?

The system is very scalable. It's similar to vSAN, but vSAN is a well-known, major vendor for virtualization, while Nutanix Acropolis AOS is better in terms of technical features.

How are customer service and support?

Technical support for Nutanix Acropolis AOS was very good. Their engineers have very good skills, e.g. in every case, they will try to solve an issue.

Technical support from Nutanix was better than VMware technical support. VMware was also very good, but the Nutanix support team had more initiative. Nutanix takes more care of the open tickets. I'm giving them a thumbs up as they're good.

What about the implementation team?

I was involved in the deployment process for Nutanix Acropolis AOS. The system is working okay. It's good. The deployment the first time was a bit tricky, but we had good support from our vendor. I was able to run the installation by myself, with some support. You have to do some preparation for the installation to be good.

What's my experience with pricing, setup cost, and licensing?

You have two Nutanix Acropolis AOS license models. One model is coupled with the hardware appliance, e.g. it's the appliance approach, depending on the vendor: HP, Dell, and Supermicro carry these appliance permit licenses. The other model is the software only model.

We had the first model that was coupled with the hardware from a vendor. For Nutanix Acropolis AOS itself, the pricing was okay, especially because of its features and how you can use it for a lot of hypervisor technologies. The cost, however, when coupled with the hardware vendor was high.

On our project, the renewal was from the hardware vendor and it was expensive. The software was okay, e.g. it had normal pricing.

You can choose to pay the license yearly, or you can pay every three years, or every five years. It depends on how deep your pocket is.

Which other solutions did I evaluate?

I evaluated VMware vSAN.

What other advice do I have?

Nutanix Acropolis AOS is deployed on hardware, without a layer in between. It's server hardware installed.

Nutanix Acropolis AOS was good, e.g. from its performance running faster than VMware ESXi on a vSAN, so I'm rating it an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Enterprise Solutions Executive (AWS Certified Solutions Architect) at a tech services company with 11-50 employees
Real User
Simple to manage, excellent support, and highly reliable
Pros and Cons
  • "The most valuable features of Nutanix Acropolis AOS are ease of management, hyper-convergence platform, and it has robust operations."
  • "There are other services that Nutanix has that could be improved, but I'm not very familiar with the other services of Nutanix, such as Era and Flow. However, they seem a bit hard for us to implement and integrate with the Nutanix Acropolis AOS and other Nutanix tools. We would not dare to implement those other Nutanix solutions into Nutanix Acropolis AOS right now. The implementation of that tool could be the problem, I am a bit hesitant to implement the other tools into Nutanix Acropolis AOS."

What is our primary use case?

We are a cloud provider and we are giving cloud services via Nutanix Acropolis AOS, such as core virtual services. This is why we implemented Nutanix Acropolis AOS into our data center.

How has it helped my organization?

Nutanix Acropolis AOS has improved our organization because of the ease of management. We don't have to deal with any other solutions besides Nutanix Acropolis AOS. If it was a three-tiered architecture, we would have to struggle with the HBA cards from the upgrade, storage area, networks, switches, and other hardware. We only need to deal with the physical servers and the Nutanix on top of it. This is why it's very easy to manage, and that is saving us a lot of time for our technical operations.

What is most valuable?

The most valuable features of Nutanix Acropolis AOS are ease of management, hyper-convergence platform, and it has robust operations.

What needs improvement?

There are other services that Nutanix has that could be improved, but I'm not very familiar with the other services of Nutanix, such as Era and Flow. However, they seem a bit hard for us to implement and integrate with the Nutanix Acropolis AOS and other Nutanix tools. We would not dare to implement those other Nutanix solutions into Nutanix Acropolis AOS right now. The implementation of that tool could be the problem, I am a bit hesitant to implement the other tools into Nutanix Acropolis AOS.

Nutanix could integrate all of its solutions into one package to allow one implementation, such as Nutanix Acropolis AOS and the other related ecosystem solutions. You should be able to integrate them all in one step. The current method is to first install Nutanix Acropolis AOS then you need to install Prism, Era, and Flow. I would like to see a setup that implements all of those Nutanix tools at once.

For how long have I used the solution?

I have been using Nutanix Acropolis AOS for approximately three years.

What do I think about the stability of the solution?

The stability of Nutanix Acropolis AOS is very high. We have only had one or two problems in our cluster over the past two years. The problems that we did have were solved very quickly by Nutanix and by our technical service engineers together. I would say that it's robust and problem-free.

What do I think about the scalability of the solution?

In our cluster, we have more than 50 servers and as the cluster gets larger, there are some stability issues sometimes, but they are not critical. They can improve on the scalability because when one or two servers are down in our cluster, Nutanix Acropolis AOS struggles to balance the load to the other server clusters and it can take some time. In the time it is attempting to balance the clusters some of our customers are affected by the delay problem. It is not critical, but it could be made better to avoid this in the future.

We have approximately 16 people that are using this solution in my company on a daily basis.

How are customer service and support?

The technical support is very good, they solved some problems we had and they worked with our team well.

The team from Nutanix focuses on the problem and they don't let us go before the problem has been solved. They are very interested in problematic cases and their resolutions.

Which solution did I use previously and why did I switch?

I have used VMware and Hyper-V. We have different customers using these other solutions.

How was the initial setup?

The initial setup of Nutanix Acropolis AOS is straightforward. The whole process took no more than one day.

We have added a couple of servers each month onto our platform and it's very straightforward.

What about the implementation team?

We have a department in my company that handles the implementation and maintenance of Nutanix Acropolis AOS. We have 15 technicians but we only have two that handle this solution.

What was our ROI?

We have seen a return on investment because it's a robust platform. We do not have to deal with Nutanix Acropolis AOS related problems every day or from time to time. It gives a return on investment within a year or two.

What's my experience with pricing, setup cost, and licensing?

When we purchase a new physical server or a couple of physical servers into our cluster, we always purchase it with Nutanix licensing. We are receiving the license from Nutanix directly and not from the vendor. In the way we're dealing, with the licenses it is a bit costly for us but as the company is getting larger, day by day or year by year, those licensing costs become lower each time for us. We are purchasing the licenses for three years for some of our clusters and for some others for five-year licenses and the licenses are still costly. We have good discounts for the licenses, but it is still expensive.

What other advice do I have?

My advice to those wanting to implement Nutanix Acropolis AOS is to know the solution well before they do the implementation. They will have to receive some training about Nutanix Acropolis AOS. It's not easy to implement, but once you get used to it, it is very easy to do the implementation in the later phases. I would recommend people to get the training it is important.

I rate Nutanix Acropolis AOS an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Nutanix Cloud Infrastructure (NCI)
May 2023
Learn what your peers think about Nutanix Cloud Infrastructure (NCI). Get advice and tips from experienced pros sharing their opinions. Updated: May 2023.
706,951 professionals have used our research since 2012.
IT manager at a transportation company with 51-200 employees
Real User
Top 20
Easy to maintain and update
Pros and Cons
  • "One of the most valuable features of Nutanix is that it's easy to use. I love this solution—it's easy to maintain and update, and I think it's almost perfect."
  • "I'm sure there are a lot of things that could be improved, but I'm actually very satisfied with this product. There may be some possibilities to move the virtual server dismounting points or to move the server from one group to another, but I can't think of any special improvements or update features."

What is our primary use case?

My primary use case for Nutanix is for running Windows servers. Nutanix is deployed on-premises. 

How has it helped my organization?

Nutanix was a very good business solution for our site. It's an expensive system, but it provides power savings, in terms of the low costs for running it, and it was a good business investment. 

What is most valuable?

One of the most valuable features of Nutanix is that it's easy to use. I love this solution—it's easy to maintain and update, and I think it's almost perfect. 

What needs improvement?

I'm sure there are a lot of things that could be improved, but I'm actually very satisfied with this product. There may be some possibilities to move the virtual server dismounting points or to move the server from one group to another, but I can't think of any special improvements or update features. 

For how long have I used the solution?

I have been working with Nutanix for the past two years. 

What do I think about the stability of the solution?

I'm very satisfied with the stability and performance of Nutanix. This solution is easy to maintain. You use the LCM module, press update, and it's done for you. It's wonderful because you don't have to do anything—it's almost too easy. I am the only one handling maintenance for and managing Nutanix. 

What do I think about the scalability of the solution?

This solution is scalable. I just added some extra discs to the system because we were running out of space and all I had to do was put the discs inside the service—Acropolis took care of the rest. It added volume and said that everything was done automatically, so it's difficult to make the process any easier. 

How are customer service and support?

Whenever I have had a support case, Nutanix has always helped to solve it the first time around. I have never had to wait for an extra or false opinion on the product or problem; it has always been solved within first contacting Nutanix. Compared to what I've seen of other technical support, it's hard to get better than this. 

Which solution did I use previously and why did I switch?

We worked with VMware for some years before switching to Nutanix. We had a problem with our SQL servers, which were running on VMware, and the performance wasn't good. There was a product called Pernix that we installed to VMware, to speed up the storage process when it was saving files and data. Pernix worked very well.

They implemented that technology from Pernix into Nutanix, which is why I think Nutanix performs so well. There is an internal storage service, rather than a storage center, so you don't have to spend time waiting for the network. That was what Pernix did: it moved the storage, or part of the storage, inside the server, which then took care of saving to that storage. It's a little complicated to explain, but that was why our SQL servers were working as a traditional server with a separate machine. This is the way that Nutanix works as well. You have the server you are running always located on the local stores and it will make sure to back everything up. Instead of looking at VMware, I would advise looking at Nutanix or something else that's similar. However, it's IP, so it's always evolving. 

How was the initial setup?

The initial setup was done by Lenovo at delivery, but it seemed to be quite easy. There is always some setup in the beginning, but once the setup's done, it will only take a few minutes to add an extra node or anything. It's done almost automatically—you don't have to do anything, just put them in and then they're up and running. 

What about the implementation team?

We implemented through a vendor team. The initial setup was done by Lenovo Professional Services, but on a day-to-day basis, I handle the running of Nutanix. I only contact Nutanix if there is an error I cannot solve myself, which has only happened three or four times. 

What's my experience with pricing, setup cost, and licensing?

This product is expensive, but they do have discounts. At one point, I saw that they were giving a 70% or 80% discount, which is a good thing, but maybe they should have a more realistic price and then a 5% to 10% discount. 

What other advice do I have?

I rate Nutanix a ten out of ten. I recommend this solution to any companies considering implementation. It was a good business investment for our company and as an extended working system, it is easy to maintain and use. The costs for running it are also low. For most companies who are already running some system at a certain scale and on-premises, I think a lot of them could benefit from this solution. 

I'm an end user and don't have any direct business connection with Nutanix—I only contact them when I need technical support. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Country Manager at Gilat Satellite Networks
Real User
Top 5Leaderboard
I can update the system with one click
Pros and Cons
  • "One of the most valuable features is the One-Click Upgrade. When I need to update the system, I do it with one click. This product is amazing because everything is easy to manage, from network management to snapshots."
  • "Nutanix needs to improve network features like Passthrough – SR-IOV. It could be improved by supporting SR-IOV, if they had that support, I would not have needed to implement the VMWare vSAN."

What is our primary use case?

My primary use case is to deliver cloud services. This is for our cloud infrastructure. Nutanix is deployed on-premises, but I have six locations that I manage remotely, so it's like they're cloud-based. 

How has it helped my organization?

Nutanix has improved my company because it's 100% stable and the simplicity of management is amazing. It's my favorite product. We set it up here in Israel, then remote technicians in Africa just plug in the cables, start it up, and everything is running.

What is most valuable?

One of the most valuable features is the One-Click Upgrade. When I need to update the system, I do it with one click. This product is amazing because everything is easy to manage, from network management to snapshots. 

What needs improvement?

Nutanix needs to improve network features like Passthrough – SR-IOV. It could be improved by supporting SR-IOV, if they had that support, I would not have needed to implement the VMWare vSAN.

SR-IOV give the ability for a VM to use the physical NIC as its own NIC with all the network featuers on that NIC.

For how long have I used the solution?

I have been using this solution for five years. 

What do I think about the stability of the solution?

This solution is very stable. I'm 100% satisfied with the stability. 

For maintenance, one person is enough. If you're looking at an IT environment, the same person who does the Active Directory can manage Nutanix as well. You don't need to hire a person who specializes in Nutanix. 

What do I think about the scalability of the solution?

The scalability of this solution is linear. We have already done two or three scales in two of our locations. We just send two nodes to each location, they connect it, we run Auto-discover, and boom, it's configured. 

At my company, there are many people using our cloud products running on Nutanix. In Ghana there are more than 10,000 users; in Uganda, it's around 30,000 people; in Israel, it's about 200 people; but in London, there are around 20 million people using it. Because we provide cloud services to mobile network operators, each mobile network operator has millions of users and to manage the traffic, we use Nutanix. 

Currently, we have five clusters, twenty-four nodes, and we have plans to increase next year. 

How are customer service and support?

I have a direct phone number that I call and someone immediately answers—you can't get better support than this. I've never needed real support, only clarification on how to use it better. For example, we wanted to do an upgrade and we were on an old version in one of the clusters, so we contacted them for guidance. There were a few steps on the upgrade, so we asked to make sure we were doing it correctly. We got an immediate answer, ran the upgrade, and everything was okay. Their support is great. 

How was the initial setup?

The initial setup is very simple. You turn on the servers, enter the IP configuration, and that's it. You're good to go. The whole deployment—fixing the cables, mounting the equipment under the rack, setting up the cluster—is simple and once the equipment is plugged in, it's up in 15 minutes. 

What about the implementation team?

I implemented through an in-house team. I didn't need any external support. For deployment, I did it all by myself five years ago, but today there are two people to manage the full IT. These two people also run Nutanix. 

What was our ROI?

I'm a telecom, so I don't see a direct ROI on the IT. I use Nutanix to run a product that brings me money, so the return on investment takes a few months. For example, I have to buy a server (VMware), pay out, I run some virtual machines to run the product, and from that income I calculate ROI. It's not regular IT, so you can't compare it with other scenarios. 

What's my experience with pricing, setup cost, and licensing?

I purchase a license for this product every five years. At the beginning of our work, we purchased the Ultimate edition that included everything. Over the years, they developed some features that require licenses, like Nutanix Flow. But we keep purchasing our five-year license with all the features included. 

Which other solutions did I evaluate?

I use VMware vSAN as well. I outsourced a team of five to help me configure the servers. I'm not sure if it's better or not because we just started the new cluster of VMware vSAN, but I needed to pay for their knowledge. One product that we are implementing requires the use of VMware. That one product is the reason why we implemented VMware. 

What other advice do I have?

I would rate Nutanix Acropolis a ten out of ten. It's an amazing product. If you are looking into implementing Nutanix, I recommend going to their website (my.nutanix.com) and enjoying the information there. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sr. Systems Administrator II at a consultancy with 10,001+ employees
Real User
Provides the flexibility to move VMs easily, but the LTS version needs to be more reliable
Pros and Cons
  • "Nutanix Cloud Infrastructure's most valuable feature is the flexibility to move the VMs easily, keeping everything together."
  • "Nutanix Cloud Infrastructure's LTS version needs to be more reliable."

What is our primary use case?

We use Nutanix Cloud Infrastructure for SQL Server, VDI, general workload, and remote sites.

How has it helped my organization?

Nutanix Cloud Infrastructure allowed us to run our BDI a lot more efficiently, and the SQL servers worked up pretty well.

Nutanix Cloud Infrastructure is running all of my business-critical workloads. In my area of the world, we'd have our test dev running on there as well, but we have our core applications that are critical to our operations 24/7 that are running on the solution

What is most valuable?

Nutanix Cloud Infrastructure's most valuable feature is the flexibility to move the VMs easily, keeping everything together. They really help with the administration side of things. Rather than having a bunch of admins, only a few admins really need to work on it.

What needs improvement?

Nutanix Cloud Infrastructure's LTS version needs to be more reliable. I've run into too many issues where I've found the bug, and it caused a lot of grief. Nutanix Cloud Infrastructure should do more testing on its LTS version and get that straightened out.

Performance-wise, there is an upper limit on the number of nodes that Prism Element and Prism Central can handle. My two Prism Centrals are scaled for huge workloads, but I struggled with them for a better part of five or six months, where they were timing out on my admins and throwing random errors. The same thing was happening with Prism Element in our larger clusters.

For how long have I used the solution?

I have been using Nutanix Cloud Infrastructure (NCI) for about ten years.

How are customer service and support?

In the beginning, Nutanix support was top-of-the-line. When I had a problem, I would call them and get a knowledgeable engineer. As of late, it's been a bit of a challenge. I understand that Nutanix is going through some onboarding issues, and it takes a long time to get support people onboard and then get them trained in different situations they will encounter. I think Nutanix does not have enough support staff to care for all its customers.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We still have some VMware floating around, but it's considerably smaller. I used VMware when it was just VMware hosts, and I could throw that on top of Windows and have VMs.

We switched from VMware to NCI because we wanted to get rid of the three-tier solution. On top of that, our hardware was aging, and we didn't want to increase it. So we just started shrinking it down, and now the old hardware is going to end. We only have around 16 to 17 nodes of VMware left, but everything else is Nutanix.

What about the implementation team?

I was not initially involved in the initial setup or deployment of Nutanix Cloud Infrastructure. It was handled by some admins overseas. However, after those initial VDI clusters, I got more involved with Nutanix and I did the conversions from VMware to Nutanix.

What's my experience with pricing, setup cost, and licensing?

Nutanix Cloud Infrastructure's core licensing needs to have an upper limit since processors are coming out with incredible numbers of cores on them.

Which other solutions did I evaluate?

I wasn't involved with the original comparison for VDI, but I do recall that solutions like VMware and vSAN were reviewed.

What other advice do I have?

We struggle with software licensing. Everybody's charging by the core. The larger nodes I put in, the more dense I can go, but my licensing costs are still going out.

I really like the whole LCM process in Nutanix Cloud Infrastructure. The whole one-click isn't true. If I go into LCM, do an inventory, and then say patch everything, it will ultimately fail. However, it still works out all right, and we can patch the firmware, drivers, AOS, and all the nodes and do a rolling patch.

When considering NCI, the big thing is considering your entire infrastructure because you go from different vendors and different hardware to handling storage and computing. I think what Nutanix and NCI offer is far better than VMware and Red Hat.

We haven't used much on the security side with Nutanix Cloud Infrastructure. NCI being pre-hardened helps me a lot because that keeps the security team off my back. We do the encryption but don't use the micro-segmentation because that falls to our security team and their firewalls

I have run into problems with Nutanix Cloud Infrastructure, where I have an overabundance of one aspect of the infrastructure and then come up slightly short on another aspect. For example, somebody throws out a server and needs 20 terabytes of space. I buy nodes to fulfill that, but now I'm sitting there with a whole bunch of extra computing. I've tried using just the storage blocks, and I'll never do it again because it's just a waste of licensing.

Overall, I rate Nutanix Cloud Infrastructure (NCI) a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Ryan Uy - PeerSpot reviewer
Solutions Architect at Strategic Synergy Inc
Reseller
Top 5
Our clients are happy with its built-in replication features
Pros and Cons
  • "In addition to the hyper-converged infrastructure, most of our clients are pleased with Acropolis' built-in replication in terms of the DR setup. Our clients also like Prism Central's advanced management and analytics, and many find Nutanix Flow and playbooks incredibly useful."
  • "Nutanix could streamline Acropolis' advanced management to keep pace with its competitors. For example, in VMware vSphere ESXi Hypervisor, you can directly put a host into maintenance mode via the GUI. However, it takes several steps to do this with Nutanix Acropolis, and you need to use the command-line interface for most of the steps."

What is our primary use case?

We deployed Nutanix Acropolis for a school system in a recent use case. One of our clients uses Nutanix for three campus sites. They've implemented multi-site replication, so there is protection on the data center end. Another client is a hospital that uses Nutanix HCI for its medical systems, like PACS imaging servers. We also have clients in financial services and banking.

What is most valuable?

In addition to the hyper-converged infrastructure, most of our clients are pleased with Acropolis' built-in replication in terms of the DR setup. Our clients also like Prism Central's advanced management and analytics, and many find Nutanix Flow and playbooks incredibly useful.

What needs improvement?

Nutanix could streamline Acropolis' advanced management to keep pace with its competitors. For example, in VMware vSphere ESXi Hypervisor, you can directly put a host into maintenance mode via the GUI. However, it takes several steps to do this with Nutanix Acropolis, and you need to use the command-line interface for most of the steps.

We also faced another challenge in version 5.15. It wasn't easy to upgrade the firmware. You need to set permissions in your cluster to download it from the Nutanix repository and do it offline. After that, you need to create a dark-site web server and put all the repositories or installers to update there. However, I think they enabled upload mode in the new release, so you can download the firmware directly from the website and manually upload it. I haven't tried it yet, but that should be available in the latest version, according to the press release. 

I also think Nutanix Flow has some room for improvement. It currently only protects east-west traffic — like a mini firewall. You should be able to set a security policy that will let you disallow some ports and subnets. That's the only feature that Nutanix Flow lacks right now. Competing products like VMware NSX and Sangfor are more robust in security at the networking level. I think that's the crucial part, given the security concerns we face. It's not only on Layer 2 but down to Layer 3 and the routing aspects of networking.

For how long have I used the solution?

We're a Nutanix partner in the Philippines, and we've been working with Acropolis for around five years. We started in 2017.

What do I think about the stability of the solution?

In terms of stability and performance, Acropolis is excellent. We've never gotten any negative feedback from our users. 

What do I think about the scalability of the solution?

We've deployed Acropolis for clients of all sizes, but most are small or medium-sized businesses. Some are on the enterprise level. We have some major banks or financial service clients who also acquire Nutanix. 

How are customer service and support?

We offer different levels of support to our clients. When they experience a problem, they go directly to us. If we can answer the question, it's all good. However, we sometimes face a hardware or software issue, so we need to open a case with Nutanix or the hardware vendor.

Nutanix support is excellent. Their support engineers are well trained. But the resolution speed often comes down to the communication between Nutanix and their OEM partner. For example, if Nutanix support finds a problem with the hardware, they need to report it to the OEM vendor, so that can take time. But in terms of experience and skills, the Nutanix support specialists are outstanding.

How was the initial setup?

Deploying Acropolis is straightforward. I can implement it by myself in one day. 
After installation, we do some preventative maintenance, like checking the hardware and upgrading the firmware and software for the hypervisor as well as the OEM hardware, whether it's Dell, Supermicro, or Lenovo.

What's my experience with pricing, setup cost, and licensing?

Acropolis is priced similarly to competing solutions. In my experience, as long as we have properly sized workloads on the Nutanix cluster, Nutanix's price can even be lower than other HCI brands. Some of the features are licensed separately from Nutanix Acropolis AOS. For example, Flow has a separate license. Nutanix Files and Objects are licensed per terabyte.

If you are thinking about implementing Acropolis, my advice would be to properly size your workload and forecast performance utilization so your sizing will be accurate and you can predict the cost.

What other advice do I have?

I rate Nutanix Acropolis AOS nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senior Manager at RP Sanjiv Goenka Group
Real User
Top 5Leaderboard
Stable and scalable solution for an HCI platform
Pros and Cons
  • "One of the most valuable features is how well this solution performs. It's stable, aside from some patch issues, but it's great from a virtualization and scalability perspective."
  • "The patch updates of Nutanix Acropolis could be improved. I'm work on the corporate side, but I get feedback from our IT team that patch updates and other updates are taking a significantly longer time. This definitely needs to be resolved. We are in discussion with Nutanix regarding certain configuration issues we are having, so maybe something can be changed to ease these patch updates."

What is our primary use case?

Our primary use case is for moving to HCI architecture. We have plenty of applications which are mainly homegrown in a LAMP environment. We were looking into restructuring our DC and DR environment and moving from the Spark architecture to an Intel-based platform. We started with a sort of POC for some of those applications in the LAMP environment and moved them to HCI architecture, where they have been running for almost two years now. Now we want to move the rest of the applications into similar architecture so it can be auto-scaled. Since we are from a UPT industry, there are certain state-based and country-based regulations that limit our ability to move our data to the cloud. This is why we want an on-premises solution like Nutanix. Right now, Nutanix handles our virtualization and we use Dell for our servers. 

How has it helped my organization?

This solution has helped my company move to HCI architecture. 

What is most valuable?

One of the most valuable features is how well this solution performs. It's stable, aside from some patch issues, but it's great from a virtualization and scalability perspective. 

What needs improvement?

The patch updates of Nutanix Acropolis could be improved. I'm work on the corporate side, but I get feedback from our IT team that patch updates and other updates are taking a significantly longer time. This definitely needs to be resolved. We are in discussion with Nutanix regarding certain configuration issues we are having, so maybe something can be changed to ease these patch updates. 

For how long have I used the solution?

We have been using Nutanix Acropolis for almost one and a half years. 

What do I think about the stability of the solution?

This solution is stable, which is one of the reasons why we are looking to move our entire set of applications into this architecture. There are a couple of issues in terms of patch updates, but overall, the performance is good. Our IT deployment and infrastructure management team is comprised of five or six people, one manager and mostly engineers. 

What do I think about the scalability of the solution?

Since this solution is an HCI platform, it automatically scales. The only problem we are running into is that there is a significant amount of software licensing involved. There are approximately 500 to 1,000 people using this solution because one of our key CRM applications is running on it. 

How are customer service and support?

Technical support is quite good. They are proactive and take initiative when it comes to resolving issues. In India, things like these are handled through local channel partners, so I believe that Nutanix support works hand-in-hand with the local channel partner to resolve our day-to-day issues. 

How was the initial setup?

Installation is pretty straightforward. It was initially done by the vendor, but now we are adding more code and our in-house team handles those installations. 

What about the implementation team?

We initially implemented through a vendor team. 

What's my experience with pricing, setup cost, and licensing?

Our Nutanix license is for five years. There is a support arrangement there, but that aspect is more or less taken care of during the initial installation. 

With HCI architecture, whenever we do any kind of auto scaling or scaling of servers and resources, there is a significant amount of software licensing involved. This is getting a bit problematic for us, so we are looking into some sort of private cloud appliance of Oracle PCA architecture. A lot of applications that we have—ERP as well as custom developed software—have Oracle as the back end. This means that, for HCI, the number of server codes we are using increases each time we add new applications. Oracle licenses are based on code, so the scaling we do significantly impacts our overall TCO. 

What other advice do I have?

I rate this solution an eight out of ten. I recommend this solution to others, however, if you have Oracle Database or Oracle licensing in general, then you need to think about how many licenses will be required—based on that, your overall TCO may increase significantly. Otherwise, in terms of virtualization, scaling, etc., everything is fine. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head Of Hardware Department at a university with 201-500 employees
Real User
Top 20
Simple installation, highly scalable, and central management easy to use
Pros and Cons
  • "The best feature of Nutanix Acropolis AOS is the central management of all of our resources. Additionally, it is easy to use"

    What is our primary use case?

    I use Nutanix Acropolis AOS to host all of our electronic services in the university, such as e-services, e-learning system, registration system, library system, finance system, HR system, and clinics.

    How has it helped my organization?

    Nutanix Acropolis AOS has helped our organization run a lot better by allowing us to manage everything from one single location.

    What is most valuable?

    The best feature of Nutanix Acropolis AOS is the central management of all of our resources. Additionally, it is easy to use

    What needs improvement?

    The solution has been more than enough at the moment to manage all of my services.

    For how long have I used the solution?

    I have used Nutanix Acropolis AOS within the past 12 months.

    What do I think about the stability of the solution?

    The solution is very stable at the moment.

    What do I think about the scalability of the solution?

    Nutanix Acropolis AOS is highly scalable. This is the most important factor that we went to this technology.

    Every cloud distributer went to hyper-converged because of the scalability.

    All of our users have migrated to the new cloud, which is the new hosted at the university. We have approximately 2,000 students, 300 administrators employees, and 150 faculty members. The total is approximately 2,500 users using this solution. The university is still expanding, it is a young institute and we plan to increase usage of the solution.

    How are customer service and support?

    We are still new at using this technology, and till the moment, we did not have any problems. I think you cannot tell if there are any issues with the product for a couple of years. When we start to upgrade our framework, upgrade the main OS, we will see if then we might have issues. At this point as an administrator, everything has been stable, we do not need any support.

    Which solution did I use previously and why did I switch?

    We were using Citrix for our servers previously. However, it is hard to compare to Citrix because it is a different technology.

    How was the initial setup?

    When comparing Nutanix Acropolis AOS installation to the traditional solution, you have to bring the servers, deploy the operating system, and then attach them to SAN storage. This newer solution was much easier than the old technique that we used, the installation is very straightforward.

    Once you start it up from out of the box you can start creating virtual machines and migrate your servers. It is very straightforward. The virtual concept is simple, you create the virtual machines and book the resources.

    What's my experience with pricing, setup cost, and licensing?

    The one disadvantage is relative, financially Nutanix Acropolis AOS is a little bit more expensive than the old solution.

    Nutanix owns the hosting, servers, and licenses. You purchase the whole product as a bundle,  and you can have support for it.

    Which other solutions did I evaluate?

    We did our homework and we did study the technology in Nutanix Acropolis AOS before choosing it.

    What other advice do I have?

    We have contacted more than one partner regarding the hyper-converged system. They sent us their solution from HP, for instance, they have their own hyper-converged system. They are using the DL Series DL380 and I went back to Gartner reports and other review sites, and then compared the specs to others. There is a hyper-converged solution from Dell but I think the leader in this technology right now is Nutanix. It is important to do a proof of concept.

    The Patriarchate that owns the university is also in charge of multiple educational institutions. What we are thinking is to migrate all our services, to have our own private cloud, instead of being hosted separately into multiple hosts in our university. That's why we are planning to increase our nodes and to move all of the nodes, and all of the e-services related to our institute, inside our campus.

    My advice to others is this solution is great and I highly recommend it. It's much better than the other technology or the deployed traditional solutions.

    I rate Nutanix Acropolis AOS a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Nutanix Cloud Infrastructure (NCI) Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2023
    Buyer's Guide
    Download our free Nutanix Cloud Infrastructure (NCI) Report and get advice and tips from experienced pros sharing their opinions.