We use backup and restore as a service via this product.
Senior Manager at Cyfuture India Pvt Ltd
Easy to use and reduces downtime but needs better resource management
Pros and Cons
- "The solution is easy to use and the pricing is affordable."
- "We'd like to have more resource management."
What is our primary use case?
How has it helped my organization?
The solution has helped us protect against attacks. If someone is going to attack the network, it will come on the network site as an agent. We will get notifications of certain behaviors and we can easily check and block effectively.
What is most valuable?
We like the pay-as-you-go model.
The solution has many valuable features. There's 24/7 support and a dedicated account manager.
The solution is easy to use and the pricing is affordable.
It provides a single platform from which to manage the databases. Applications of any category can be run on Nutanix.
It's reduced downtime for our customers. We can monitor all of the servers from one place and get notifications and alerts to help with workflow.
The product has helped us prevent and block attacks effectively.
Applications are consolidated thanks to Nutanix. It's nice to have consolidation. We were able to eliminate some of our client's legacy infrastructure.
We're able to use VMware and Nutanix infrastructure in parallel with ease.
We have been able to migrate services to Nutanix easily. It's helped clients save money. Clients who have not been satisfied with the costs and high expenses have been pleased with the cost savings by moving to our Nutanix cloud.
It is important for our customers that Nutanix Cloud offers a variety of cloud operating models across on-premises, Edge, as well as multiple hosted managed and public clouds. It provides good security. We can effectively prevent attacks. There's less chance of hacks or threats.
What needs improvement?
The support could be improved.
Some customers who use Oracle on-premises would like something similar. They don't want to migrate their dedicated server, which is on-premises. They would like it tied to Nutanix on their premises, however, right now, we can only offer a migration for them from their on-premises Oracle model to our Nutanix cloud. For security reasons, they aren't allowed to do this. They can't move to the cloud.
We'd like to have more resource management.
Buyer's Guide
Nutanix Cloud Infrastructure (NCI)
October 2026
Learn what your peers think about Nutanix Cloud Infrastructure (NCI). Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
918,169 professionals have used our research since 2012.
For how long have I used the solution?
I've been using the solution for more than ten years.
What do I think about the stability of the solution?
I've never had any issues with stability.
What do I think about the scalability of the solution?
We can scale the solution without issue. There are no limitations.
How are customer service and support?
Support is very good. It's a very strong service.
How was the initial setup?
The initial setup is not complex. It is straightforward. How long it takes to deploy depends on the requirements. We can deliver 100 servers or VMs within half an hour. Generally, implementation takes about 24 hours. The client can go with a physical model or a fixed cost. Cloud services usually take 24 hours to deploy.
You only need one or two people to deploy the solution.
There isn't really any maintenance necessary.
What's my experience with pricing, setup cost, and licensing?
The pricing is not expensive. We've had clients that have paid 50 lakh rupees to AWS and now that they have migrated to us, they are only paying 10 lakh rupees.
We have seen many clients looking for an AWS data center as there are a lot of issues related to billing and latency. We can provide very similar solutions to what Azure and AWS provide at less cost.
There are fixed costs or pay-as-you-go models.
What other advice do I have?
We are Nutanix partners.
I'd rate the solution six out of ten. I'd recommend others to check certifications before purchasing the product.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Assistant Manager at a recreational facilities/services company with 10,001+ employees
Scales easily, helps with consolidation, and enables us to clone a VM
Pros and Cons
- "A lot of features are there, but for us, on the server administration side, creating a clone of the VM is valuable because many times, we have to deploy security patches. For deploying these patches, it helps to have a clone so that if something goes wrong, we can discard that VM and put back the clone VM. That is a very cool feature."
- "Usually, there are separate administration teams that take care of servers, but in our organization, servers are usually looked after by the application owner. However, the application owners cannot reinstall the software, OS, and other things. That only aligns with the role of the HCI administrator. If these rights can be provided, it will be very easy."
What is our primary use case?
We have a lot of servers. Previously, they used to be physical servers. Managing all those physical servers was difficult. Many times hardware used to fail and there was a disruption of services. After we moved to Nutanix Cloud Infrastructure, life got a lot easier. We have deployed more than 80 VMs in a cluster.
We have many homegrown applications that we run on Nutanix. We have a customized web portal and applications. They are customized for our business.
How has it helped my organization?
Nutanix NCI’s features help our organization reduce downtime. We use RA3 stuff in our clusters. If there is any issue with the hardware, node, or something else, my cluster is up and running. Over these three years, we have probably upgraded the Nutanix software twice or thrice. We had to restart nodes multiple times during this upgrade, and none of our users felt that something was going on. They did not have any issues related to slow response or no response from the applications while we had to shut down one of the nodes, put it into maintenance, apply the patches, bring the node up, and then make it join the cluster. It was smooth.
It has helped with consolidation. Previously, we had more than 40 servers, and now we have only 6 nodes. It is a lot easier to manage these 6 nodes. With the hardware, if something goes wrong, such as the hard disk showing amber, I have to create a ticket, share the logs, and then the engineer will come and check. After that, the part will come. It can come at 2 AM or 4 AM. We have to be physically present. They will shut down the server, take out that hard disk, and replace the hard disk, and then we will have to bring up the service. We have to spend a lot of time.
They have a product for database management called Nutanix Era, but we do not use that. We have not deployed it over here. We primarily use this HCI for making VMs and running web applications and their databases. We have migrated database services but not through the Nutanix Era. We have our own system, so we used that. The purpose of migration was to have a single pane of glass for management. The downtime is less, and the service becomes a smooth service. The users who are using the service are happy.
What is most valuable?
A lot of features are there, but for us, on the server administration side, creating a clone of the VM is valuable because many times, we have to deploy security patches. For deploying these patches, it helps to have a clone so that if something goes wrong, we can discard that VM and put back the clone VM. That is a very cool feature.
What needs improvement?
Usually, there are separate administration teams that take care of servers, but in our organization, servers are usually looked after by the application owner. However, the application owners cannot reinstall the software, OS, and other things. That only aligns with the role of the HCI administrator. If these rights can be provided, it will be very easy. Previously, it was there, but after certain updates, we found that they have withdrawn those services. For example, you requested a VM, and based on the business use case, I approved it and gave you a bare-metal server. Now you are the owner of that particular VM, so whatever you need, you should be able to do over there, but currently, you have to request me for the installation of the OS that you need, and I have to do it. It is an overhead for the HCI administrator. If that can be offloaded to the VM owners, that will be much easier for us. I have already shared this feedback with Nutanix.
For how long have I used the solution?
I have been working with this solution for more than two years.
What do I think about the stability of the solution?
It is stable. Its reliability is very good. In the last three to four years, we have not faced any outages. It is smooth on the hardware side and the software side.
What do I think about the scalability of the solution?
We first thought of deploying about 40 VMs, and now, we are running more than 80 VMs, so a lot of scalability options are there. If you have a smooth augmentation, all the capabilities are there.
We have plans to use our present data center for DR. We will build a new DC, and we will be deploying another set of Nutanix clusters over there.
How are customer service and support?
Their support is very good. Whenever we found any issue, we raised a ticket, and there was always an expert who had discussions with us and helped us. If required, they do a remote session and help us out. I would rate them a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have not worked with any similar solution previously.
How was the initial setup?
In terms of the deployment model, we have an on-prem cloud. In terms of the initial setup, the Nutanix team took care of building the clusters. For such a solution, we create a service request, and they set up the entire cluster. After the cluster is ready, they hand it over to us for creating VMs and migrating applications to those VMs.
Its maintenance is easy. You can do it with a few clicks. There are interfaces, and you need to do checks for those interfaces. You need to look for the long-term support version and follow the procedure. Overall, it is smooth.
What about the implementation team?
For the deployment and initial setup, there is usually one person from Nutanix. From the hardware vendor team, there are usually one or two people, and then there are two people from our side. One is from the software side, and one is from the network side for IP allocations and other related things.
Which other solutions did I evaluate?
We also evaluated VMware, but at that time, VMware was not mature, and it was not within our requirements. That was the reason why we chose this solution. Another reason was that our technical evaluation team found Nutanix Cloud Infrastructure to be more suitable for our architecture.
What other advice do I have?
Overall, I would rate Nutanix Cloud Infrastructure a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Nutanix Cloud Infrastructure (NCI)
October 2026
Learn what your peers think about Nutanix Cloud Infrastructure (NCI). Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
918,169 professionals have used our research since 2012.
Cloud Consultant at Swan Solutions & Services Pvt Ltd.
A powerful solution with easy deployment, upgrades, and management
Pros and Cons
- "Single-click upgrades are the most valuable feature. In the sector in which we work, it is tough to have downtime and arrange firmware upgrades."
- "Our client had some old Citrix Xen servers for which there is no direct migration. Nutanix has a move utility for Microsoft Hyper-V clusters or VMware clusters. You can easily migrate them using the move utility, but the Xen clusters cannot be migrated in a simple way. That is the only thing that is lacking, but nowadays, no one uses the Citrix Xen server for their clusters. Everything else is already there. Nutanix keeps on upgrading its hardware's or hypervisor's capability to be able to support new technologies."
What is our primary use case?
Our client was using ESXi and Microsoft Hyper-V clustering, but patching and upgrading ESXi and Microsoft Hyper-V clusters was very tedious. That was their pain area. We understood their pain area and positioned Nutanix there. Instead of the orthodox three-tier architecture, they chose Nutanix. The benefit of Nutanix is that there is a very simple upgrade path. It is done with a click. The storage part is simple. It has a very easy UI, which is a USP of Nutanix. The client is very happy.
We have multiple such clients, and our clients are happy with it. For more than 10 clients, I myself have done the deployment of the Nutanix cluster. One of them had a cluster with 24 nodes.
How has it helped my organization?
In a single pane of glass, you get all the insights about your infrastructure. Earlier, in the orthodox three-tier architecture, you had multiple UIs. You also needed multiple expertise to take care of things. It used to take more time to troubleshoot and identify where exactly the issue was. You had to get your analytics, get your logs, and then troubleshoot. All this is avoided with the Nutanix architecture. It is hardware agnostic. For example, if an organization has a contract for the HPE hardware or they have an HPE footprint or a Dell footprint in their DC, they can go with that particular hardware and have Nutanix on top of it. Nutanix does not force you to buy only Nutanix hardware. Other vendors, such as VMware, make you buy their hardware so that their product works fine, but that is not the case with Nutanix. It is hardware agnostic.
The applications that are run on Nutanix are client-side applications. There are banking or financial applications. They also have Citrix on Nutanix for the virtual desktop. They also have Oracle Database and SAP running properly on the Nutanix hardware or architecture. You can put any application available in the market, such as Oracle Database, MySQL, or NoSQL, and you will not have any slowness or anything like that with that application. Every application works smoothly on the Nutanix platform. It is all tested.
It is much easier to deploy Nutanix as compared to other solutions. It saves you deployment time. Usually, in a big organization, the planning itself takes around a month. You also need permissions, and then you deploy a solution, so deployment takes time, but that is not the case with Nutanix, which is an advantage. You can get all necessary permissions from your management and then in one day or half a day, you can have your cluster. If you purchase the whole Nutanix portfolio with Nutanix Karbon, Nutanix Flow, and other solutions, deployment is very easy. You can put it into production.
It reduces the downtime. A cluster has multiple nodes in the backend. If you want to upgrade the firmware or you want to upgrade AHV or the hardware, it will do that one by one. It will put some nodes into maintenance mode. It will move some of the virtual machines to other nodes in a cluster. It will take care of the redundancy part. It will take care of your data. The data also gets migrated to those nodes so that it is available locally. You avoid all the hops that are there in the three-tier architecture. It reduces the hops and the time to access your data and gives you the output. All this is taken care of in the Nutanix architecture.
Snapshot is one of the key features that reduce downtime. It gives clients more power to define their RTO and RPO, which is a valuable aspect of the Nutanix architecture. Even in the case of DC/DR, if your DC goes down, you can use the data protection domain and get your DR site up and running. It helps clients achieve their RTO and RPO.
Our clients could realize its benefits in a week. I have worked on more than 10 major deployments. They already had some pain areas, and they wanted to mitigate those areas. We positioned Nutanix and did the PoC, and they were already happy with this solution at the PoC level. We did not have to do deployment and put it in production for them to see its benefits. Based on my experience with Nutanix, in a week's time, they get to know its features and the fact that it works smoothly.
All applications have dependencies. They have some hardware or networking requirements. You need to have the hardware accordingly in your DC. By buying Nutanix, our clients have managed to avoid all these requirements. In a single box, they get all the things, so they do not have to worry about the backend. Their applications work smoothly. They can have any application. They can even have VDI applications such as Citrix VDI or VMware Workspace on top of Nutanix. It supports all the platforms. Our clients are very happy with Nutanix. They do not have to do any hardware upgrades.
It eliminates the legacy infrastructure. That is the main purpose of HCI. For HCI, Nutanix has been in the number one position for many years. In the three-tier architecture, there used to be a frontend application, a middleware, and a backend database. On the hardware front also, you had to put your servers, your SAN switches, and your backend storage. You had multiple footprints in your DC. You also had more power consumption. Nutanix reduces power consumption, troubleshooting, and maintenance. You do not need a separate team for maintenance. Irrespective of the hardware, you get a single point of contact for any support. All these solutions are consolidated under one roof, which is very beneficial.
We have done the whole DC migration to Nutanix. The client had five to six racks, and they got reduced to two racks by using Nutanix. It takes very less space. It helps to reduce your DC footprint and power consumption. Troubleshooting is very easy. You can also reduce the number of hops. It eliminates the whole process where the front end puts the request to middleware, which then goes to the backend and fetches the data from the storage. You can have your data locally, and then there is just a single hop. You get the output faster. It makes your applications run smoother and faster as well while responding to a request.
What is most valuable?
Single-click upgrades are the most valuable feature. In the sector in which we work, it is tough to have downtime and arrange firmware upgrades. If something goes wrong, you need to do a fallback or troubleshoot more. That can be totally avoided if you are using Nutanix in the backend for your hypervisor or clustering part. That is one thing.
Another thing is that you get CVMs similar to the number of nodes. CVM handles your backend storage infrastructure. It is underlying your hypervisor. If you have seven nodes, you will get seven CVMs, which is a good thing.
The availability of your data is also valuable. Whenever you shift or migrate your virtual machines inside a cluster, your data also follows that. It creates multiple copies of the data and keeps it ready in the backend for redundancy, which is another good point.
With Nutanix Prism, you get a single dashboard for everything. It shows you whether your data resiliency is okay, whether your nodes are okay, or whether your networking part is okay. It is another USP.
What needs improvement?
Our client had some old Citrix Xen servers for which there is no direct migration. Nutanix has a move utility for Microsoft Hyper-V clusters or VMware clusters. You can easily migrate them using the move utility, but the Xen clusters cannot be migrated in a simple way. That is the only thing that is lacking, but nowadays, no one uses the Citrix Xen server for their clusters. Everything else is already there. Nutanix keeps on upgrading its hardware's or hypervisor's capability to be able to support new technologies.
For how long have I used the solution?
I have been working with Nutanix for more than four years.
What do I think about the stability of the solution?
It is quite stable. It is very robust. You can compare it to any old three-tier architecture solution. It is a much better solution. It is a much better approach.
What do I think about the scalability of the solution?
It is very easy, and it is very scalable. You can scale it vertically and horizontally. It has good scalability. If you have proper resources but only the storage needs to be upgraded, you have that flexibility where you can only purchase a storage node and add it to your cluster. If you want more compute resources, such as more CPU or RAM, you can put more nodes and add them into the cluster. There is no downtime. It is very simple and smooth.
In terms of the end-users, there are more than 3,000 users at a single location. There are multiple locations. There are about four locations in India and then for DR, they have two or three locations. This is basically a banking client, so there are multiple locations where they have put the Nutanix clusters. Even on the DR site, they have Nutanix. They have a six-node cluster where all the data is replicated. It is a multi-site deployment with about 16,000 users.
How are customer service and support?
Their support is also very good. If something goes wrong, they will provide support. You just need to raise a case with their support. They come online and fix the issue as soon as possible and get your production going.
They also support you at the deployment level. Many times, we faced some challenges because of networking, which plays an important part in deployment. If something is not proper in networking, the deployment does not happen. In such cases, you can raise a case with Nutanix support, and they will help you with the deployment.
I would rate their support a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not use a different solution. There was mostly the three-tier architecture, and people used to replace or upgrade at the storage level, networking level, or server level until HCI came into the picture. With HCI, all those things went away. It reduces your DC footprint and gives you a powerful solution. There are different HCI players in the market, such as VMware vSAN and HPE SimpliVity, but wherever we have positioned Nutanix, clients have been happy. We had positioned HPE SimpliVity for a client, but in the next tech refresh, they got it replaced with Nutanix.
We have had some clients who had their workloads on Azure and for their Oracle Database and SAP environment, they had purchased a Nutanix box from us. They had put their on-premise applications on Nutanix. When they saw those applications working so smoothly, they brought their Azure workload on-premises and bought another Nutanix box. I was a part of that migration.
Nutanix Prism dashboard and one-click upgrades are the points that make Nutanix much better as compared to other solutions. They give you a single pane of glass. The UI is very good. It gives you an experience similar to Azure or AWS UI. You can have all the insights about your hardware in a single pane of glass, and it is very easy for management as well to do regular reporting. They can make fast decisions regarding their futuristic plans.
How was the initial setup?
Most deployments are on a hybrid cloud. Some of the deployments are on a private cloud. Our clients have Azure. They also have Nutanix Cloud.
The initial setup is very simple. You only need to get your foundation VMs set and then you can have it deployed. You need to get your appliance switch and connect all your client's servers to that switch. It is very simple. You can even start it and leave it. It will format all those nodes and make them ready. The networking part is also easy. Whether it is a plain network or you are putting in a VLAN, it is very easy. There are only a few commands, and then you can deploy it.
For a 24-node cluster, it took us only about six hours, which is not the case with the three-tier architecture. It takes six hours just to plan how to position or get those nodes up and running in production. That is at the very initial level, and then it takes about a month's time to get the node cluster into production. That time is saved with Nutanix. In just six to seven hours, you can get it going in production.
We have a single person for deployment. I myself go to DC and do it. There is one more person to do the rack stacking of all the hardware. A single person is enough to get the clusters ready and put them in production.
In terms of maintenance, it does not require any maintenance that requires any downtime. It is very simple. If some new features get added, it will show them on your dashboard, and then you can upgrade to the newer version.
What was our ROI?
There is an ROI. With the three-tier architecture, you have to purchase separately for the storage, database, applications, etc. There is a software-layer investment, and then there is a hardware-layer investment. In the software-layer investment, you have to take backups and create a backup infrastructure. You also have to pay for the expertise. You need people for monitoring and taking care of your hardware. You need storage administrators and network administrators. With Nutanix, everything gets consolidated in a single box, and you also save the cost of expertise. There is a good return on investment.
What's my experience with pricing, setup cost, and licensing?
Its licensing is fine. They provide the flexibility to choose from different options. You can go with the standard plan. You can go with the pro or platinum plan. Generally, our clients go with the pro licenses, but if you go for the platinum license, you get even more capabilities. Their starter license is also quite good.
About 95% of our clients go for the pro license, but we also have some clients who do not need enterprise-level features, so they go for the starter or standard license. They do not need to pay anything extra in addition to the standard licensing fee.
What other advice do I have?
Clients usually evaluate a product when they have a pain area, they have a tech refresh, or they want to adopt a new technology. For example, if they are on the old three-tier architecture, they might be curious about HCI. We explain all the benefits of not only the HCI technology but also specifically of Nutanix for HCI. We explain how it addresses their pain area or needs. It has low overheads, so the cost of ownership is also low. They get a robust environment, and it is very easy to handle. It saves time. You do not have to go to DCN, mount storage, deal with SAN switches, etc. All those tasks are time-consuming. The maintenance and configuration take time. Nutanix saves you time. You can fulfill your needs or your clients' needs. The deployment is easy. Sometimes, our clients get astonished at the speed of deployment because they were expecting it to take weeks or months. It is simple but powerful. It is very easy.
Overall, I would rate this solution a 10 out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Vice President Technology at a media company with 1,001-5,000 employees
Ability to seamlessly transition with click of a button means we have no downtime
Pros and Cons
- "It gives us a single dashboard to control multiple sites and multiple zones. It helps to do things on a single platform and data sharing is quite easy. The network and the security are easy to manage."
- "I would like to see more Kubernetes and container-related workflows and multiple cloud-partner management. I would also like to see how they will synergize all these AI/ML functionalities that are available on other platforms."
How has it helped my organization?
Any single server or one-plus-one server is very difficult to manage if there is hardware failure. But with this solution, the transition is seamless because a 10-plus-one redundancy is built into the system.
With the click of a button, we can migrate the services to other servers. We have never had any downtime and we are a 24/7 operation. Production has continued,
Nutanix Cloud Infrastructure also helps us to optimize power utilization and the rack space used in the data center, resulting in overall energy savings.
These were immediate advantages because, eight to 10 years back, this was a new technology. We tried it with our less critical operations, and we slowly introduced more production-critical workloads.
Also, we were using Active Directory and other SQL databases on individual servers. We were able to consolidate them into a single database. That helps with ease of operations and enables taking backups from a single place. We migrated all our standard database structures and we don't need a cluster mechanism because the cluster or failover mechanism is built into the Nutanix architecture.
What is most valuable?
It gives us a single dashboard to control multiple sites and multiple zones. It helps to do things on a single platform and data sharing is quite easy. The network and the security are easy to manage.
What needs improvement?
I would like to see more Kubernetes and container-related workflows and multiple cloud-partner management. I would also like to see how they will synergize all these AI/ML functionalities that are available on other platforms. We need to see those intelligent functionalities included.
For how long have I used the solution?
I've been working with Nutanix Cloud Infrastructure (NCI) for almost eight years.
What do I think about the stability of the solution?
It's quite stable. We have never had any downtime.
What do I think about the scalability of the solution?
For any on-prem or hybrid solution, it is highly scalable and easy to manage. We expect to increase our usage of NCI.
Which solution did I use previously and why did I switch?
We used VMware which was helpful for a lot of things, but in terms of the scalability, the main thing was the central storage architecture. That became a bottleneck. Scaling up the storage was a little difficult. When it came to usability and ease of management, we decided to go with Nutanix.
How was the initial setup?
The initial deployment was straightforward. It took less than a week, including doing the application migration. It was quite easy to create an image of the existing bare-metal infrastructure and migrate that image to the new solution. We always did it on a weekend or during a window of downtime at night.
We have it deployed in a single data center and we have under 100 users.
There is minimal maintenance. Upgrading is quite easy. Adding compute or storage on demand is also quite easy because we get a compute-only node or a storage-only node and add the nodes to meet requests for the CPU or storage requirements. These tasks are managed by the IT infrastructure team.
What about the implementation team?
We used a reseller, and we had four or five people involved from IT and database administration.
What was our ROI?
The primary objective was to reduce downtime. That means we can't assess ROI in terms of monetary value. It is more an issue of reliability.
What's my experience with pricing, setup cost, and licensing?
It is slightly more expensive compared to a standard, on-prem, bare-metal configuration. There is about a 30 percent overhead there. That is the pricing in the Indian scenario.
The single dashboard is an additional cost option.
Which other solutions did I evaluate?
VMware is the only competition I can think of.
A standard SAN solution is quite fast in terms of storage, if you size it well, but the main challenge with a SAN solution will be scaling up. If it's not sized and planned well, it will be a big challenge and we would need to invest huge money in the SAN architecture.
What other advice do I have?
It is quite comprehensive, all the toolsets are available, so there aren't many limitations. If you are looking for hybrid or on-prem virtualization, Nutanix is the preferred choice. The things that stand out are the scalability and ease of use. For a CIO, what is relevant is how scalable and reliable the solution is.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Administration Manager at Elsewedy Technology
Flow Network Security for microsegmentation helps with security, and scaling is very easy
Pros and Cons
- "The most valuable aspect of Nutanix is the performance of the storage, which is excellent. And controlling compute, storage, the network, and security all together in one box is very efficient for us. It gives us a single platform to manage our all infrastructure."
- "They need to improve the look and feel of the interface. The functionality is fine, but the appearance could be better."
What is our primary use case?
We have four Nutanix clusters at different sites and we are using it as our hyper-converged infrastructure solution.
How has it helped my organization?
By using more than one cluster, if any node is down, the VMs can be moved to a remaining node, and that helps us to work without any downtime. A node can be moved, online, to another node, which minimizes downtime as much as possible.
Flow Network Security for microsegmentation also helps in maintaining security. For example, we can protect servers with policies between an application server and a database server.
Previously we had our own storage, stand-alone servers, and stand-alone network. For any new project, it would take us at least six months until we could provide a new server. Now, when we have a new product, we can avoid that long wait and provide a server in hours.
We have also moved all our servers to Nutanix and have been able to eliminate our legacy servers and infrastructure.
And it keeps our IT staff informed by email regarding any error or alert. They log in and get a full view of all our servers, including memory, storage, and CPU usage. It helps our IT staff to be more productive.
What is most valuable?
The most valuable aspect of Nutanix is the performance of the storage, which is excellent. And controlling compute, storage, the network, and security all together in one box is very efficient for us. It gives us a single platform to manage all our infrastructure.
It's so easy to configure anything on Nutanix. We have had Nutanix for more than five years and all our products are on it. It's really easy to manage them. We can monitor our servers and get notified if there is any issue with a server and correct it before a problem happens.
What needs improvement?
They need to improve the look and feel of the interface. The functionality is fine, but the appearance could be better.
For how long have I used the solution?
We have been using Nutanix Cloud Infrastructure (NCI) for five years.
What do I think about the stability of the solution?
It's very stable. We haven't had any issues with Nutanix.
What do I think about the scalability of the solution?
It's so easy to scale out or scale in our infrastructure.
How are customer service and support?
If we have any issue, we contact their support and they solve it within the SLA time. They are very helpful and respond to us as soon as possible.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We had another solution, VxRail. We did a comparison between Dell VxRail and Nutanix and we found that Nutanix is more compatible with our organization.
How was the initial setup?
The initial deployment was easy.
We installed Nutanix in multiple locations: at three sites in Egypt and one in Indonesia. We have the main site and a DR site in Egypt. There are three people on our IT team who administer the four clusters.
We have had to do maintenance on the hard disk two times in the last four years. And upgrading our Nutanix servers takes one click. We have upgraded our firmware and AHV and it is so easy. It's also very easy to add compute and storage. We just click to expand a cluster and add new nodes.
What was our ROI?
Nutanix has helped us to reduce the cost of the operations in our company.
What's my experience with pricing, setup cost, and licensing?
The price of Nutanix is lower than other products.
What other advice do I have?
My advice is to purchase Nutanix. It will help with your infrastructure.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Business Manager at a comms service provider with 10,001+ employees
Can help reduce downtime, and offers a valuable administration console and automation
Pros and Cons
- "The administration console, automation, and the first cluster are all valuable features."
- "Nutanix Cloud Infrastructure lacks compatibility with certain older processors."
What is our primary use case?
Our customer is utilizing Nutanix Cloud Infrastructure for a significant project involving VDI and servers.
Nutanix Cloud Infrastructure runs on an SQL server. Customers utilize it as a private server. However, it cannot be considered a true cloud service since it operates on virtual infrastructure without provisioning orchestration.
How has it helped my organization?
Nutanix Cloud Infrastructure provides a unified platform for managing databases. We used this platform to install numerous virtual machines, including SEBD, and never encountered any issues.
Nutanix Cloud Infrastructure has helped reduce downtime.
We have migrated various services into Nutanix Cloud Infrastructure for our clients.
What is most valuable?
The administration console, automation, and the first cluster are all valuable features.
What needs improvement?
Nutanix Cloud Infrastructure lacks compatibility with certain older processors. When a customer purchases five or six nodes and two or three of them intend to buy two additional nodes, there can be compatibility issues with the hardware configuration.
The price is high and has room for improvement.
The maintenance can be improved.
For how long have I used the solution?
I have been using Nutanix Cloud Infrastructure for ten years.
What do I think about the stability of the solution?
Nutanix Cloud Infrastructure is stable.
How are customer service and support?
Based on my customers' feedback, the technical support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward, and the deployment is quick, taking only a few days to complete.
What was our ROI?
All of our clients are satisfied with the returns from Nutanix Cloud Infrastructure.
What's my experience with pricing, setup cost, and licensing?
Nutanix Cloud Infrastructure is expensive.
What other advice do I have?
I give Nutanix Cloud Infrastructure an eight out of ten.
Upgrading is easy but modifications can be difficult.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
Officer at YETI
Provides a single platform for managing all of our databases
Pros and Cons
- "I like NCI's dashboard. If there are any infrastructure issues, we'll get alerts inside the dashboard. NCI provides a single platform for managing all of our databases. We are running SQL and Linux databases."
- "The reporting section of the dashboard could be improved to include more detailed reporting about the servers."
What is our primary use case?
We are an airline company using NCI as a platform for around 20 Windows and Linux servers, including our web and data servers. We have one primary NCI platform and plan to set up another for disaster recovery. However, it's quite expensive, so we have not implemented that yet.
How has it helped my organization?
We migrated all our services from a hypervisor server to NCI. Since implementing NCI, we have had zero downtime. Our servers run 24 hours a day, and we are running various application-based software worldwide. My company plans to set up a disaster recovery system to prepare for possible downtime, so we can immediately shift to our backup system if there is a catastrophic failure. However, we haven't had any issues so far.
What is most valuable?
I like NCI's dashboard. If there are any infrastructure issues, we'll get alerts inside the dashboard. NCI provides a single platform for managing all of our databases. We are running SQL and Linux databases.
What needs improvement?
The reporting section of the dashboard could be improved to include more detailed reporting about the servers.
For how long have I used the solution?
We have used NCI for the last three years.
What do I think about the stability of the solution?
NCI is stable. If the company continues to innovate and upgrade the product, I expect it will be a robust solution in the future.
What do I think about the scalability of the solution?
NCI is scalable. We can scale up sufficiently to meet our requirements.
How are customer service and support?
I rate Nutanix nine out of 10 for support. Nutanix support is robust, and we're completely satisfied.
How would you rate customer service and support?
Positive
How was the initial setup?
NCI is easy to implement. You can deploy NCI with one or two staff members. That's typically enough to deal with any issues that may arise. We haven't needed any maintenance so far, but the vendor is responsible for replacing or upgrading memory, hard disks, and other hardware.
What about the implementation team?
We have support from a third-party provider and our reseller.
What's my experience with pricing, setup cost, and licensing?
NCI is quite expensive compared to other products. It would help us if Nutanix considered affordability when releasing new products. We have an annual license and are considering extending it for another year.
What other advice do I have?
I rate Nutanix Cloud Infrastructure eight out of 10. I would recommend NCI to others if they are searching for a new product.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Systems Administrator II at a consultancy with 10,001+ employees
Provides the flexibility to move VMs easily, but the LTS version needs to be more reliable
Pros and Cons
- "Nutanix Cloud Infrastructure's most valuable feature is the flexibility to move the VMs easily, keeping everything together."
- "Nutanix Cloud Infrastructure's LTS version needs to be more reliable."
What is our primary use case?
We use Nutanix Cloud Infrastructure for SQL Server, VDI, general workload, and remote sites.
How has it helped my organization?
Nutanix Cloud Infrastructure allowed us to run our BDI a lot more efficiently, and the SQL servers worked up pretty well.
Nutanix Cloud Infrastructure is running all of my business-critical workloads. In my area of the world, we'd have our test dev running on there as well, but we have our core applications that are critical to our operations 24/7 that are running on the solution
What is most valuable?
Nutanix Cloud Infrastructure's most valuable feature is the flexibility to move the VMs easily, keeping everything together. They really help with the administration side of things. Rather than having a bunch of admins, only a few admins really need to work on it.
What needs improvement?
Nutanix Cloud Infrastructure's LTS version needs to be more reliable. I've run into too many issues where I've found the bug, and it caused a lot of grief. Nutanix Cloud Infrastructure should do more testing on its LTS version and get that straightened out.
Performance-wise, there is an upper limit on the number of nodes that Prism Element and Prism Central can handle. My two Prism Centrals are scaled for huge workloads, but I struggled with them for a better part of five or six months, where they were timing out on my admins and throwing random errors. The same thing was happening with Prism Element in our larger clusters.
For how long have I used the solution?
I have been using Nutanix Cloud Infrastructure (NCI) for about ten years.
How are customer service and support?
In the beginning, Nutanix support was top-of-the-line. When I had a problem, I would call them and get a knowledgeable engineer. As of late, it's been a bit of a challenge. I understand that Nutanix is going through some onboarding issues, and it takes a long time to get support people onboard and then get them trained in different situations they will encounter. I think Nutanix does not have enough support staff to care for all its customers.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We still have some VMware floating around, but it's considerably smaller. I used VMware when it was just VMware hosts, and I could throw that on top of Windows and have VMs.
We switched from VMware to NCI because we wanted to get rid of the three-tier solution. On top of that, our hardware was aging, and we didn't want to increase it. So we just started shrinking it down, and now the old hardware is going to end. We only have around 16 to 17 nodes of VMware left, but everything else is Nutanix.
What about the implementation team?
I was not initially involved in the initial setup or deployment of Nutanix Cloud Infrastructure. It was handled by some admins overseas. However, after those initial VDI clusters, I got more involved with Nutanix and I did the conversions from VMware to Nutanix.
What's my experience with pricing, setup cost, and licensing?
Nutanix Cloud Infrastructure's core licensing needs to have an upper limit since processors are coming out with incredible numbers of cores on them.
Which other solutions did I evaluate?
I wasn't involved with the original comparison for VDI, but I do recall that solutions like VMware and vSAN were reviewed.
What other advice do I have?
We struggle with software licensing. Everybody's charging by the core. The larger nodes I put in, the more dense I can go, but my licensing costs are still going out.
I really like the whole LCM process in Nutanix Cloud Infrastructure. The whole one-click isn't true. If I go into LCM, do an inventory, and then say patch everything, it will ultimately fail. However, it still works out all right, and we can patch the firmware, drivers, AOS, and all the nodes and do a rolling patch.
When considering NCI, the big thing is considering your entire infrastructure because you go from different vendors and different hardware to handling storage and computing. I think what Nutanix and NCI offer is far better than VMware and Red Hat.
We haven't used much on the security side with Nutanix Cloud Infrastructure. NCI being pre-hardened helps me a lot because that keeps the security team off my back. We do the encryption but don't use the micro-segmentation because that falls to our security team and their firewalls
I have run into problems with Nutanix Cloud Infrastructure, where I have an overabundance of one aspect of the infrastructure and then come up slightly short on another aspect. For example, somebody throws out a server and needs 20 terabytes of space. I buy nodes to fulfill that, but now I'm sitting there with a whole bunch of extra computing. I've tried using just the storage blocks, and I'll never do it again because it's just a waste of licensing.
Overall, I rate Nutanix Cloud Infrastructure (NCI) a six out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Network Support Specialist at a educational organization with 5,001-10,000 employees
Easy to use, easy to upgrade, and has an excellent support team
Pros and Cons
- "The most valuable feature is the solution's ease of upgrading."
- "The name of the solutions offered by Nutanix does not indicate what the tool does."
What is our primary use case?
We use the tool to run VMs and to replace SQL with errors.
How has it helped my organization?
Our organization can save a lot of space because of the product. We used to have a couple of racks of equipment, and now we have only half a rack.
What is most valuable?
The most valuable feature is the solution's ease of upgrading. We can upgrade everything on one screen with Life Cycle Manager.
What needs improvement?
The product should improve its naming convention. The name of the solutions offered by Nutanix does not indicate what the tool does.
For how long have I used the solution?
I have been using the solution for six years.
What do I think about the stability of the solution?
The solution’s stability has been really good. I haven't had any problems so far. Anytime there is a problem, it is invisible to the customer because everything continues to run on another node.
What do I think about the scalability of the solution?
The product’s scalability is seamless. We have around 200 VMs running on our Nutanix cluster.
How are customer service and support?
I faced a hard drive failure when I was doing an upgrade. It was two o’clock in the morning, and I was worried because there was a mission-critical task, and the clusters and the nodes were not coming up. It took me three hours to figure things out, but the support person fixed everything in 30 minutes. So from now on, anytime I have a problem, I put in a work order and let the support team take care of it.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, we used Hyper-V. We switched to Nutanix because of its simplicity. Nutanix is simple and easy to learn.
What about the implementation team?
Nutanix professionals visited us, asked about our preferences, and set up the solution. It was a great experience.
What was our ROI?
The solution helps us save 10 to 20 percent more money than other products.
Which other solutions did I evaluate?
We evaluated other hyper-converged solutions like Dell but chose Nutanix because we already used Nutanix’s AHV and hardware.
What other advice do I have?
Apart from saving money, the product gives us peace of mind.
NCI made a big positive impact on our business-critical workloads. Our team is comfortable working with NCI because of its ease of use. With Life Cycle Manager, all our equipment stays up to date.
NCI saved us money because we don’t have to pay separate license fees for each separate piece. NCI helped consolidate the work to one person and free up our staff for other projects.
People will not regret choosing Nutanix, especially if they come from a more complex environment. The product will give them peace of mind and less headache.
Overall, I rate the solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Nutanix Lead Administrator at Kyndryl India Pvt. Ltd.
Helped us notably reduce virtualization staff but automation is somewhat complex
Pros and Cons
- "There are a lot of things I really like. Perhaps the best part is taking a snapshot of a virtual machine. It's very quick. Another useful part is replication and creating a protection domain: using the protection feature to replicate a machine to a remote site for DR purposes."
- "In terms of automation, I know there are ways to do it, but it's not very user-friendly. I've been working for the last three years with Nutanix and I've managed to automate certain things, but it's a somewhat more complex job than it should be. I would like to see more documentation or knowledge base articles."
What is our primary use case?
It's an infrastructure product that we mostly use to manage virtual services.
How has it helped my organization?
The DR solution in Nutanix has helped us reduce downtime. There are periods of downtime, intentional as well as unintentional, but because we have another site already replicated, our downtime is minimal. The protection policies have the greatest impact in reducing downtime because they help us replicate our data. We're able to do synchronous replication to the remote site and that keeps our machine ready there in case of the need for DR. We just go there and manually power it on.
Nutanix has also helped us free up IT staff. Since I joined this company, I have been the only one managing the solution. Prior to that, there were multiple people involved. The more we move toward Nutanix from vCenter, the more we reduce the number of resources needed. We have freed up almost half of the time we used to need.
What is most valuable?
There are a lot of things I really like. Perhaps the best part is taking a snapshot of a virtual machine. It's very quick. Another useful part is replication and creating a protection domain: using the protection feature to replicate a machine to a remote site for DR purposes.
I also like Nutanix Flow. It is quite a control mechanism. Other than external firewalls, Nutanix Flow is a good feature to control your traffic and not allow the infra to create two-way contact with any location other than what we specify.
Nutanix Files is also good. It's a little immature but it's still good. I use it more than Windows for files.
And the fact that Nutanix Cloud Infrastructure offers a variety of cloud operating models is also significant for us. Based on the good number of application products that we are using, having multiple options is going to be a benefit for us.
What needs improvement?
Nutanix Files is a new feature and, as I mentioned, it's immature, although it's a good tool. I have already given this feedback to the engineering team.
In terms of automation, I know there are ways to do it, but it's not very user-friendly. I've been working for the last three years with Nutanix and I've managed to automate certain things, but it's a somewhat more complex job than it should be. I would like to see more documentation or knowledge base articles. There should also be some pre-built, basic tasks that are shared by Nutanix. That would be helpful. I understand the other side of the picture, that we might hamper production, but some basics that can be shared by Nutanix, for automation, would be good.
There are a lot of things to be worked on. They need to provide more features and certain features that have been released need to be made more mature.
For how long have I used the solution?
I have been using Nutanix Cloud Infrastructure (NCI) for three years.
What do I think about the stability of the solution?
There have been one or two bugs reported in the past one and a half years, but other than that, I don't see any issues with the product. It's quite stable.
What do I think about the scalability of the solution?
It is quite easily scaled.
The user base, the people who are benefiting from the product in our organization, is more than 25,000.
How are customer service and support?
As soon we have issues, we report them and their engineering team comes in and works toward a solution. Their technical support is quite good. There are times when I would rate them a 10 out of 10 because there have been engineers who have very good knowledge and who know what they're doing. Other engineers have also tried to do their best.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Earlier, we were using VMware on Nutanix hardware, but for the last year we have been using the Nutanix built-in virtualization technology, Nutanix AHV.
The switch to Nutanix was a decision that came completely from senior management. Initially, we were using a different environment, HPE and then VMware, and then we moved to Nutanix plus VMware. We had licenses available from VMware so we didn't switch to AOS and AHV. But gradually, as the licenses for vCenter expired, we moved to Nutanix AHV. Most of our jobs are done using it.
How was the initial setup?
Our deployment is on-prem. There are discussions happening about moving a part to private cloud, but that's future planning. As of now, it's just on-prem. We have it in multiple locations. It started with South Africa, then we added Germany, Italy, and Singapore. So it's now in multiple data centers.
The initial deployment was slow, to be honest. Before the day of deployment, there were a lot of tasks to be done, prerequisites that had to be fulfilled. But on the day of deployment, it went very smoothly.
We started with keeping vCenter in place, so at first, it was just deploying the hardware and getting the foundation set up done. It didn't take much time, although there was a lot of hardware to add. But it didn't take not more than three or four hours for the actual deployment part.
We did a lot of planning, obviously, even before purchasing the solution, regarding how much hardware and how many resources would be required. That was the most important consideration and, in the backend, there was the networking. We wanted to keep everything on the same network. We added the hardware, the engineers helped to deploy and move things so that everything was on the same network. The virtualization technology itself was the same. It wasn't a very difficult task for us to migrate our VMs from the old hardware to Nutanix hardware. We used the basic migration tools, either vMotion or SvMotion of vCenter. At a later stage, we moved to Nutanix virtualization and we're still migrating but we are now using the Nutanix Move tool.
Nutanix Move is one of the very good tools I've come across. I've been using it quite a lot for the last few months.
There were different tracks and technologies involved in the deployment, including the networking and data center guys, and we needed to have somebody from offshore with access to all the infra. Other than the Nutanix engineers, there were not more than seven or eight people on our side. One person was part of the planning, and one or two people from the networking, server, and virtualization teams. I was part of the virtualization and server teams.
We now have one person dedicated in each region to taking care of the solution. We do regular upgrades of the hardware. It has never incurred any downtime because it's always in the cluster. One of the best parts about Nutanix is that it automatically does all the upgrades and firmware one by one, so we don't have to bother about it. We just initiate it and go for a tea break or lunch. I've done it three times and I haven't found any challenges. It's quite easy and very smooth. It shouldn't be made so easy for such an experienced analyst like me. People like me could lose their jobs, that is how easy it is.
We did come across one scenario two years back in which we had to get additional storage. We are using iSCSI technology and it wasn't that difficult from a technical point of view. We had to purchase additional hardware because the demands from those specific applications were quite high.
What's my experience with pricing, setup cost, and licensing?
Pricing is not my area of expertise. But the license is quite clear to me. It's much clearer than what we had with our previous virtualization environment. The licensing is not complex to understand. I have added some hardware recently and we got the licenses added for it. That was quite simple and very straightforward.
Which other solutions did I evaluate?
Evaluating other products was not my call, that was also for senior management. I was asked to review Nutanix only. Before we started implementing it or the sign-off happened, I did find the product suitable. When something is new in the market, you have to get used to it and you feel uncomfortable. That's normal for everybody and that happened to me. The only differences were that the GUI did not have certain features that were in vCenter, but I think we have everything covered now. There have been improvements while creating the current version of the product.
What other advice do I have?
I have good friends in the field from different organizations because I have more than 12 years of experience. I've been recommending Nutanix to them. I'm not sure about the cost part, but I'm quite sure about the administrative part.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
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Updated: October 2026
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