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Prasath Ravindrarajah - PeerSpot reviewer
Senior Consultant at MIT ESP
Real User
Jun 20, 2023
Offers a user-friendly unified platform for managing our databases, but the functionality has room for improvement
Pros and Cons
  • "The scalability, performance, and licensing model are the most valuable features."
  • "The licensing cost could be lower."

What is our primary use case?

We utilize Nutanix Cloud Infrastructure for customers who intend to replace their VMware environment infrastructure.

How has it helped my organization?

Nutanix Cloud Infrastructure offers a user-friendly unified platform for managing our databases. Prism Central enables us to oversee multiple systems through a single interface, making it convenient for administrators to learn.

Nutanix Cloud Infrastructure's clustering features aid in minimizing downtime by incorporating redundancy factors, such as the capacity to accommodate a certain number of node failures.

Nutanix Cloud Infrastructure has helped improve our customers' organizations by reducing the cost of ownership in cases where a customer does not want to depend on a VMware environment due to having non-VMware environments that are not supported.

Nutanix Cloud Infrastructure has helped our clients consolidate their applications by migrating from VMware to their platform, which is beneficial. Additionally, there has been an increase in the number of nodes. The consolidation is important for our clients because it is a part of their expansion roadmap.

Nutanix Cloud Infrastructure offers a variety of cloud operating models across on-premises environments, which are important for our customers because they reduce their CapEx costs.

What is most valuable?

The scalability, performance, and licensing model are the most valuable features.

What needs improvement?

Although Nutanix Cloud Infrastructure is adding features that can enhance the solution, there is still room for improvement in terms of functionality. 

The licensing cost could be lower.

Buyer's Guide
Nutanix Cloud Infrastructure (NCI)
July 2026
Learn what your peers think about Nutanix Cloud Infrastructure (NCI). Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
906,418 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Nutanix Cloud Infrastructure for four years.

What do I think about the stability of the solution?

Nutanix Cloud Infrastructure is stable.

What do I think about the scalability of the solution?

Scaling Nutanix Cloud Infrastructure is easy. To scale, we just need to add the node and expand our cluster.

How are customer service and support?

The technical support is good.

Which solution did I use previously and why did I switch?

Our customers previously used VMware but switched to Nutanix Cloud Infrastructure because they desired to consolidate their environment.

What was our ROI?

Our customers experience a return on investment by consolidating their server storage networks and benefiting from increased performance.

What's my experience with pricing, setup cost, and licensing?

The overall cost depends on the contract of each customer and the discounts they have, but the price for the three-tier architecture can be slightly lower.

The license cost increases based on the log capacity.

What other advice do I have?

I give Nutanix Cloud Infrastructure a seven out of ten.

The reason our customers choose Nutanix Cloud Infrastructure is that the total cost of ownership is lower compared to implementing a traditional three-tier architecture.

Nutanix Cloud Infrastructure is deployed in one primary location and is easy to maintain.

Nutanix Cloud Infrastructure is a viable alternative to VMware. If the price is suitable for an organization, they can consider implementing this solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
IT Operations at a engineering company with 5,001-10,000 employees
Real User
Jan 25, 2023
Integration with multiple cloud providers gives us flexibility and complete geographical redundancy and saves costs
Pros and Cons
  • "The most valuable features are the RBAC, role-based access control, and the reporting. NCI also provides a single platform, a single pane with a dashboard, to manage the entire infrastructure. We have complete information about overall utilization, performance, and a forecast for our platform in that single pane."
  • "It already has the capability to integrate with the major cloud providers but, in an upcoming release, if there is a possibility to have it integrate with other cloud providers like IBM, Alibaba, and other moderate-level cloud providers, that would be good."

What is our primary use case?

We have multiple clusters in different, on-premises as well as cloud-based data centers where we are running multiple applications, including database and SAP. They are managed with the Nutanix Prism centralized platform. 

Our other use case is that we have Office 365 applications hosted and those clusters are being utilized for database and Outlook replication, in which the information from those clusters is replicated for backup to storage devices that are dispersed across different data centers.

How has it helped my organization?

Nutanix Cloud Infrastructure has helped to improve our organization by reducing cost and complexity, and giving us more visibility. It has helped with the continuous integration and continuous development approach, and through its compatibility with the major cloud service providers.

Because NCI has hybrid cloud capabilities, we can integrate it with multiple cloud providers and that means we have complete geographical redundancy. There has not been any downtime and, with the help of containers running our platforms, we haven't faced any critical challenges. Since the deployment, we have not faced any type of SLA agreement-related issue or any type of situation where we lost revenues.

When it comes to reducing downtime, the most impactful features are the automated self-healing and recovery of the hosted applications. If a particular host is having some type of critical issue, a physical problem, a high-level process issue, or any type of high CPU utilization, there is an automatic internal alert and the self-healing and recovery automatically place the application on a new host. The user does not face any challenges, latency, or downtime.

The solution also has very robust security features, like integration with third-party authentication platforms and role-based access controls with different access levels. These are key features that help reduce operational challenges. We have complete visibility into which users we go with for administrative abilities and which users have certain types of role-based access privileges. These are very robust capabilities.

It has also helped us with application consolidation and that is very important in terms of reducing the cost, by having those applications on a single platform. Once we deployed NCI, moved key portions to it, and were completely satisfied that everything was working per our requirements, we decommissioned most of our legacy systems.

We eliminated our on-premises host and clusters because they cost a lot in the consumption of space and overall maintenance of the infrastructure. Compared to the cloud, hosting and managing applications requires more team members for operations, implementation, and field engineers. By working with those platforms in Cloud Infrastructure, we have seen a lot of cost optimization.

In addition, with the ability to accomplish most of the important day-to-day operational tasks automatically, we have gotten rid of manual tasks and require less human effort. On a daily basis, without NCI, the team was utilizing three to four hours on those day-to-day operations, handling the applications and platforms that were hosted on-premises. With those things hosted in Cloud Infrastructure, they need just 60 minutes. So we have saved about 75 percent of that time.

Overall, the primary benefits are that it simplifies operations and we have less human error with more automation. And there are robust security features, integrated with third-party security and monitoring tools. With the help of a complete and robust platform, we are going to achieve the best product.

What is most valuable?

The most valuable features are the RBAC, role-based access control, and the reporting.

NCI also provides a single platform, a single pane with a dashboard, to manage the entire infrastructure. We have complete information about overall utilization, performance, and a forecast for our platform in that single pane.

NCI has also definitely improved our efficiency with better visibility into our operations, better reporting facilities, and a single-pane dashboard where we can place different types of widgets to help us look at the key aspects, per our operational requirements. It has extensive capabilities to integrate the alert-based system with third-party monitoring tools. As a result, we haven't seen challenges due to the teams not being able to see particular alerts and those alerts being missed. If that were to happen it would cause a loss in productivity or some type of financial loss. We haven't faced those types of challenges at all.

And because NCI has the capability to host any type of application and any vendor's solution or platform, and it integrates with most of the major providers, that makes this platform quite flexible and easy to use.

Another very important feature is that it offers a variety of cloud operating models across on-premises, edge, as well as multiple hosted, managed, and public clouds. As an organization, our intention, most of the time, is to go with the different cloud providers to reduce costs. When we are in the evolution phase or when we are into the renewal phase and looking for those vendors that are providing more benefits in terms of cost optimization and more add-on features, if Nutanix expands its portfolio into multiple clouds, that is beneficial to our organization and to other organizations.

What needs improvement?

It already has the capability to integrate with the major cloud providers but, in an upcoming release, if there is a possibility to have it integrate with other cloud providers like IBM, Alibaba, and other moderate-level cloud providers, that would be good.

For how long have I used the solution?

We have been using Nutanix Cloud Infrastructure (NCI) for the last two years. 

What do I think about the stability of the solution?

We have never faced any downtime or operational issues that we have had to escalate to the vendor, whether it be about challenges that we are facing and we need an upgrade, or there is a vulnerability or bug that needs to be fixed. Everything is currently running, everything is optimized.

What do I think about the scalability of the solution?

Scaling it is a very easy and straightforward process. We need to place some requests and go into the licensing portal to increase license costs. Everything is on the portal, making it quite easy. Most things are done on a graphical user interface. There are no challenges at all.

We plan to increase our usage of NCI in the future because we do have remaining data centers and some applications that are still in the on-premises model. Going forward, once the budget gets approved and allocated, we are going to go with a similar type of deployment in those locations as well.

How are customer service and support?

Nutanix technical support is available 24/7/365, and we have never faced any challenges with it. Whatever problems we face, we immediately get a resolution. So far, there haven't been critical events or issues. We have only had moderate or high-level incidents that were fixed by the Nutanix technical support team very quickly and effectively.

Their technical support is excellent.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before NCI, we were directly using one of the standard cloud-vendor solutions. But the cost was quite high. Once we went with Cloud Infrastructure and started using it, we saved 20 to 25 percent on annual costs.

How was the initial setup?

The initial deployment was very straightforward because everything was set up and clearly set out in a non-production environment. We tested every parameter before starting the implementation in the actual production environment.

From the time of deployment to when we put on the full load and mixed the full utilization of the infrastructure, it took approximately three months. Overall, the deployment took five to six months.

Including design, implementation, operations, and licensing, we had a total of 20 resources involved.

NCI requires regular maintenance. We need to check for upcoming versions and patches. It's very easy to upgrade, once we get complete information. Adding compute, storage on demand, and scaling are very easy, step-by-step processes. There is documentation and there are case studies and a lot of templates. We have 10 people involved in its maintenance. They have different types of technical capabilities and are well-trained with complete knowledge and certification to implement, operate, optimize, troubleshoot, and monitor the complete Nutanix platform.

What about the implementation team?

We work directly with the vendor.

What was our ROI?

Our ROI is very robust. Whatever we are putting in, in terms of CapEx, we are getting back twice in terms of OpEx.

It has reduced our total cost of operations by helping us move more towards automation, as well as through the single-pane dashboard and giving us an integrated solution where we can host multiple types of applications and platforms on a single platform, thereby reducing the complexity, cost, and overall administration. Our savings would be $700,000 to $800,000 yearly.

What's my experience with pricing, setup cost, and licensing?

The pricing is very competitive when compared with other vendors. As long as Nutanix goes forward with the same price and same type of offering, it will definitely have a large number of customers adopting the same solution very soon.

Which other solutions did I evaluate?

During the selection phase, we went with a couple of important, key vendors that have a similar type of solution and we did a test PoC demonstration. After looking into all the parameters and our requirements, and having done the PoCs and demonstration, and looking at the platforms in a lab for a couple of weeks, we finally selected Nutanix.

The primary difference was the cost. The cost of NCI was quite competitive. Another issue was scalability. We can scale it in a fraction of the time. The third point was the integration with third-party solutions. And the fourth important point was the automation. Nowadays, everyone is looking to automate tasks as a key factor in reducing human efforts and technical staff.

What other advice do I have?

The single platform is moderately easy to use; not easy and not that difficult. It requires a little bit of understanding because it is not the type of platform where a non-technical person can just start working with it. Some preliminary training or hands-on work would be required to understand the overall workflow.

The advice I would give to enterprise organizations that are looking to deploy a cloud-based infrastructure model is to go ahead and select Nutanix Cloud Infrastructure because it is a single-vendor solution. It has the capability to host a wide range of applications and platforms without any issues. Scaling it is quite easy and there are a lot of features that simplify operations and administration and reduce our overall costs.

The biggest lesson I have learned by using NCI is that it is a platform that helps us reduce costs and simplify operations.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Nutanix Cloud Infrastructure (NCI)
July 2026
Learn what your peers think about Nutanix Cloud Infrastructure (NCI). Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
906,418 professionals have used our research since 2012.
Andrea Beccia - PeerSpot reviewer
IT Systems Architect at Cividale S.p.A.
Real User
Jun 28, 2024
Offers satisfying data protection and workload movement features with exceptional stability
Pros and Cons
  • "Maintenance is not required for Nutanix Cloud Infrastructure"
  • "The solution has more features than required"

What is our primary use case?

In our company, we use the solution for workload management. Our company has chosen Nutanix Cloud Infrastructure as its best solution in the market on scalability, and it gets easily deployed in a hybrid cloud. In our company, we move the workload to on-premises or sometimes to the cloud. 

How has it helped my organization?

The solution has allowed our organization to reduce space in the data centers and the system to consume only an hour of power. Power consumption has been reduced by 50%with Nutanix Cloud Infrastructure. 

What is most valuable?

The solution requires a limited number of components in the stack, software, and hardware. It's a robust and stable solution. Maintenance is not required for Nutanix Cloud Infrastructure, which is operating in the best condition in our company. I personally believe Nutanix Cloud Infrastructure to be the best solution I have worked with in my 16-year career. 

What needs improvement?

In our company, we believe the solution has more features than required. Nutanix Cloud Infrastructure is used for basic security and performance needs; we don't need advanced features such as flow and embedded firewalls.   

For how long have I used the solution?

I have been using Nutanix Cloud Infrastructure for seven years.

What do I think about the stability of the solution?

I would rate the stability a ten out of ten. 

What do I think about the scalability of the solution?

It's a highly scalable solution. I would rate the scalability a ten out of ten. Our organization has around 700 users of Nutanix Cloud Infrastructure. Our company doesn't plan to increase the solution's usage in the near future. The solution is mainly used by IT experts. 

How are customer service and support?

Useful documentation is available for the solution and minor issues can be easily fixed by our company team on their own. Our organization rarely needed to contact tech support, probably just once every six years. 

How was the initial setup?

Our company uses the community edition of Nutanix Cloud Infrastructure and the setup process was satisfyingly simple. I would rate the initial setup an eight out of ten. The deployment process of the solution can be finished within an hour. 

What's my experience with pricing, setup cost, and licensing?

It's a cost-effective solution. Our company conducted extensive market research for enterprise solutions but found Nutanix Cloud Infrastructure to be the most affordable and suitable for our organization. 

Which other solutions did I evaluate?

I have used VMware, Proxmox and other competitor solutions, but at our company, we found Nutanix Cloud Infrastructure to be the best for our organization's use cases. The solution is faster and easier to manage than other competitor tools and doesn't require enhanced skills. Nutanix Cloud Infrastructure is an efficient solution that functions with limited resources. 

What other advice do I have?

Nutanix Cloud Infrastructure can be used up to 100% of its capacity, but our company is presently using 80% of the solution's resources. Our company manufactures iron casting products in the metal industry, and Nutanix Cloud Infrastructure is also used. 

For virtualization purposes, Nutanix Acropolis is used as a full-stack solution. For the Windows virtual machines in our company's server, Nutanix Acropolis is utilized instead of solutions like VMware Hypervisor. 

One of the main reasons our company adopted Nutanix Cloud Infrastructure was its data protection features. The solution is also used in disaster recovery through the automatic snapshots feature on the local site. Next year, our organization will try to join clusters in the network using the solution.

Network clustering will help our organization's team move workloads into the geographical cluster automatically. Nutanix Cloud Infrastructure is considered an ideal solution for disaster recovery where data protection remains embedded. The solution is capable of even capturing auto snapshots for remote sites. 

Next year, our company plans to test new features of Nutanix Cloud Infrastructure that will assist in automated workload movements on two sides at a distance of 60 kilometers. I would recommend others use the solution for its exceptional stability, performance, hardware compatibility, and overall flexibility. Nutanix Cloud Infrastructure allows the use of varying hardware for the same cluster. I would rate the solution a nine out of ten overall. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Giovanni SHOLAY - PeerSpot reviewer
System Engineer at MUA`
Real User
Sep 21, 2023
Easy to manage with a centralized dashboard and fast restore capabilities
Pros and Cons
  • "The solution is very stable. We haven't had any issues."
  • "It does not have good backup feature tools, like having templates or being able to back up every two or three days."

What is our primary use case?

We use the solution in a growing industry where the expansion of servers is critical. The expansion power is pretty accomplished. I can add a node or change hardware easily.

How has it helped my organization?

The web application on the servers has been a game changer. It was expensive before. It used to be a headache. It used to take weeks if we had a crash. Now, we can fix everything and put everything as it was within hours. 

What is most valuable?

The management is very easy. You can see everything within a single platform to manage your databases. Everything is there on a single dashboard. 

NCI's features helped our organization reduce downtime greatly. We use it effectively for replication as well. 

The ability to restore within seconds is great. It takes a few seconds to rewind back to a previous marker and have everything up and running again. 

We migrated other services over to Nutanix. For example, we migrated over from Microsoft Hyper-V. This allows us to manage everything from one single platform and to save on licenses. We no longer have to license all of these different types of hardware. 

It's easy to launch on demand if you are using a newer OS. 

What needs improvement?

The feature that is lacking right now is the backup. It does not have good backup feature tools, like having templates or being able to back up every two or three days. 

For how long have I used the solution?

I've been using the solution for almost five years.

What do I think about the stability of the solution?

The solution is very stable. We haven't had any issues. 

What do I think about the scalability of the solution?

We have the solution in one central location. Everyone connects to it remotely. the number of end users fluctuates. It could be 200 to 300 users. 

It's very easy to scale. It's the main reason we chose it. It's easy to add nodes and resources. 

How are customer service and support?

They assign you according to the time you call. If I'm calling after hours, I'll be assigned to someone in another country.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used to use XenServer, Hyper-V, and vSphere among other solutions. We decided to consolidate everything under one console to save on licensing and having to check multiple places. It makes manageability and the ability to extend easier. 

How was the initial setup?

I was involved with the deployment. There were five people involved. The deployment itself was pretty straightforward. That said, it did take some time. We gradually moved the servers. We kept both operating to make sure everything was running, then moved off the older servers slowly.

In the case of hardware failures, we'd inform the supplier. Otherwise, the software is upgraded every six months. There is very little maintenance required beyond that. 

What about the implementation team?

We did use a reseller to assist us with the initial setup. Our experience with them was very positive. 

What was our ROI?

We can easily provision servers and add nodes on the fly without shutting down. There are no limitations either, beyond having the proper licensing. It's the easy extension of resources where we see the ROI. 

What's my experience with pricing, setup cost, and licensing?

They were pretty aggressive coming into the market and the solution started as a cheap option, however, the price is now going up as they mature. 

Which other solutions did I evaluate?

We looked into Simplivity. The main difference was the cost between the two options. 

What other advice do I have?

I'd rate the solution nine out of ten overall. 

I'd advise people to try it out. However, ensure that you lock in your price over the next three to five years so that incremental changes do not affect your contract.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Evangelist / CTO at fgnext
Real User
Top 5Leaderboard
Aug 16, 2023
Easy to use, good performance, and exceptional support
Pros and Cons
  • "It is easy to use. One of the things they have as a design goal is to reduce complexity and simplify things."
  • "One of the improvements I would like to have is related to naming. It is getting confusing because they are using three-letter acronyms, which are more or less misleading. What I do not like is that they changed names and reused names. They had a meaning in the past and they are still using the names for something similar."

What is our primary use case?

We use it for the setup of multi-cloud infrastructure. Nutanix offers enterprise cloud, and then there are other clouds such as AWS and Azure.

How has it helped my organization?

It is a single platform to manage services. It starts at the infrastructure level, but Nutanix also offers other products that are more about services, not about infrastructure. Typical IT organizations know a lot about IT infrastructure, VMs, storage, and network. Nutanix is trying to reduce this workload and give you more time to think about services that are of benefit to your business because knowing about infrastructure is not of benefit at the business level.

Our clients run SAP HANA, Microsoft SQL databases, Oracle databases, and even MySQL databases on Nutanix. There are no limits. In 2012, they started with a high focus on VDI use cases because they were able to solve the problem of the traditional infrastructure solutions. Server virtualization and enterprise or mission-critical applications are also among the broad portfolio of use cases. I am sure you can run any use case on the Nutanix platform.

NCI’s features have helped our clients' organizations reduce downtime. One of the most impactful aspects is that once the SLAs of your services are declared or you know what your SLA requirements are, you can just implement or move the services to match the SLAs. This is one thing, and then you also have runbooks. High availability is not something you do once and it is done. It is a constant process of changes. You need to look at things, fix them, and test them. With Nutanix, you are able to do all of that. You have the ability to have runbooks where if there is an impact and something is down, you can specify how to start it again. This can be written in a runbook, so you have not only the technical ability but also the operational ability to recover from failures.

It helps to know the resource consumption. You know which resources are being consumed and which systems are over-provisioned. You can right-size them. You see the applications that are affecting other things. There is machine learning or artificial intelligence running at the backend telling you, "Look, these are the things we see." If there are any anomalies, you get messages saying that something is strange or going above the expected limits or below the expected reserve usage. You get to know if there is something going on that is different from the past. You can also do capacity management and planning. For example, if you have to run 20 more databases, you can assess if there are enough resources in your environment. In the end, you simplify things. You do not have to do the things that you did in the past but are of no value to the business, such as capacity management. If you are good at it, you will spend less on hardware, but it is not the business. It is just efficiency and consumption of resources, and it is automatically done for you with Nutanix. You do not have to do it.

For a client, we moved the complete IT infrastructure to the Nutanix infrastructure based on NCI. We moved hundreds of virtual machines or services. There is also a tool to do this, which belongs to AHV, not to AOS. AOS is for multi-cloud infrastructure. It is hypervisor agnostic, which means you can run the hypervisor you want such as AHV, Hyper-V, vSphere, etc. You can even select different hypervisors for different infrastructures. Generally, you move services at the hypervisor level, and it is easy to move services within the same hypervisor. If you want to move services across hypervisor where, for example, you decide on Nutanix and you also decide to switch from vSphere to AHV, there is a tool called Move that allows you to plan the migration process and deploy. 

What is most valuable?

This is a way into cloud consumption. Because the cloud is not about a vendor; it is an operational model, you can have your cloud in your data center, and later on, you can extend to a public cloud, which is a different approach. A few customers say that they have a cloud-first strategy, which means everything from the data center is brought to the cloud. Another approach is lift and shift, but it will cost you a lot of money in the public cloud. If you want to leverage and use a cloud, why not start with a data center? You can implement your cloud use case there, and if you want to extend your multi-cloud or hybrid cloud to public cloud suppliers or CSPs, such as Azure, GCP, or AWS, you have the same workbench in their cloud, so what Nutanix offers us is that in their public clouds, there is dedicated hardware, and they run the same infrastructure links that are in your data center. This way, it is easy for you to move workloads from your own data center to the cloud, which is a real benefit because there is no cloud login. It is not easy to move from AWS to Azure if you use their products, but Nutanix offers this flexibility and scalability.

It is easy to use. One of the things they have as a design goal is to reduce complexity and simplify things.

What needs improvement?

One of the improvements I would like to have is related to naming. It gets confusing because they are using three-letter acronyms, which are more or less misleading. What I do not like is that they changed names and reused names. They had a meaning in the past and they are still using the names for something similar. It is not related to the product. It is related to the naming conventions thing because this is driving partners and even customers crazy because the name is still the same, but the product in the backend is a completely different product. 

For how long have I used the solution?

I have been using Nutanix Cloud Infrastructure for ten years. 

What do I think about the stability of the solution?

I would rate it a ten out of ten in terms of stability. It is rock solid. It is not made by god. It is still man-built, so there are errors, but their support is excellent. If there are flaws in the new functions, they improve it really quickly. Afterward, it is okay.

The thing with the software is that you can test and test and test it, but in the end, the reality is that most software solutions get better after reaching the first customer. They get better and better by detecting errors. This is the same with Nutanix and other vendors. They track where the problems are, and if errors accumulate in a specific area, they have their task force internally focusing on these problems and fixing them. Pretty soon, in about three months' time, the problem is solved, and the fixes are released.

What do I think about the scalability of the solution?

It is scalable. It is not difficult to add compute and storage on demand. If you run it in your own data center, you need extra hardware. If you need more resources, you have to add hardware and the whole process of adding this new hardware is simple. Mostly, we support scaling by adding more nodes to the cluster. There is also the possibility to scale up, for example, by adding some more disks to the existing system if there are free slots. It is also possible to get an extended RAM. It depends on the hardware. Some hardware vendors allow you to change CPUs.

Nutanix runs on hardware from different vendors, such as HPE, Dell, Lenovo, Fujitsu, or Supermicro, so you are independent of the hardware. You do not need any special hardware, so there is no RAID control. The idea is to use x86 servers, so you do get rid of all of the special hardware. You just buy what is available from Intel or AMD. You buy what is actually available, and all the functionality is made in the software. The resources are made in the hardware from existing vendors. It is a cloud-built and run-on-your-own setup. If you go to the cloud infrastructure, you also have hardware provided by the cloud provider, and you install Nutanix NCI software on this hardware. That is the way you can scale. If you want to have it in your data center, you can even have it run by a local MSP. We offer something like this, so it is more flexible. It is like traditional hardware, but you can add to the actual existing hardware if needed. They do not have to be the same types of nodes, so you can mix and match the way you need them.

How are customer service and support?

Their support is extraordinary or exceptional. It is good. I would rate their support a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

In terms of the deployment model, there are options for on-premises or on the cloud. You are free to choose. A lot of customers start with on-premises and add a cloud later on, but we do have customers who started directly in the cloud.

Nutanix Cloud Infrastructure offers a variety of cloud operating models across on-premises, edge, as well as multiple hosted, managed, and public clouds. On the strategic consulting level, this is one of the key benefits because you do not have to run or select different cloud vendors. You can have one platform that helps you to run applications everywhere. However, most customers we work with still come from the approach of making their own IT infrastructure and not buying it. They are moved to the buy model, from the make model, by the C-level to reduce the cost. C-level mostly thinks that the cloud is cheaper. Another reason for the move is to get rid of multiple technical levels in their IT organizations.

In terms of maintenance, everything you run needs maintenance, so there are updates going on. Most of these updates are done with a simple click, but you should know what is running in the backend, and you should know what you are doing. A fool with a tool is still a fool. It is not as simple as the marketing statements are, but it is much simpler than the old traditional way of running IT infrastructure.

What's my experience with pricing, setup cost, and licensing?

It is not cheap, but if you look at the return on investment and the total cost of ownership, it is worth the price.

Which other solutions did I evaluate?

In our selection and evaluation process of various solutions, we found that Nutanix is the best solution on the market, so the decision was made to only support this solution with our customers because other solutions do have more or less drawbacks.

The main benefit of Nutanix is that they are doing things in a simple way. For example, Nokia had smartphones, and then came Apple with a smartphone. Apple consolidated and simplified the use of a smartphone. Nutanix is inheriting these principles of convergence and making things simpler.

In terms of comparison of Nutanix Cloud Infrastructure application and database performance versus a standard SAN solution, in most situations, Nutanix is above the expectations of our customers. They are surprised by the better performance. You can have the same performance as its competitors, but you would need more resources, which means more hardware. It is not that they cannot do it. It is possible, but you need to buy more hardware.

What other advice do I have?

There is a culture of over three to five years of planning in most organizations. They know there is a budget of one million dollars, and they want to use it to the maximum for the next five years. Most of the time, customers buy too much hardware or too many resources. Nutanix offers them a change in the way they consume hardware and licenses, but changing a customer's business culture takes time. Most customers do not realize this in the first use case, but you can help them if they understand better what they really need. After the first implementation, most customers realize that they are over-provisioned. They bought more than what they needed. Nutanix Cloud Infrastructure allows you to buy as you need. You do not have to buy for five years, and you always can add resources based on your need. You also have the information about when you need them. For example, the systems will tell you that if you add more, you will need more resources. This is the benefit, but most customers do not trust these statements in the beginning. This is a learning process, and the lesson learned is that instead of over-provisioning, how to use resources wisely and how to discuss things with the procurement department so that they give you the money when you need more resources, not every five years. It might be every year and so to have a fixed growth. There are a lot more benefits. For example, there is no aging hardware. If your hardware is aging, you can just replace it or add additional hardware to the infrastructure when you need it. There is also no loss of value where you buy something and it loses value over time. When you spend one million dollars on the hardware, its value is reduced every month. At some point in time, it is at zero.

This solution is different from the way we did things in the past. My advice is that if you are feeling the pain over and over again, that means that you are doing something wrong. If you want to change things, you have to do different things. You cannot do the same thing over and over again hoping that the outcome will change. Nutanix is one way out of this. They help you to reduce the time to run your own infrastructure and increase the stability and availability of your infrastructure.

Overall, I would rate it a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer2215674 - PeerSpot reviewer
Senior Director - Technology at a tech vendor with 10,001+ employees
MSP
Jul 5, 2023
Consolidated all our physical and VMware servers, eliminating complexity and reducing cost
Pros and Cons
  • "The architecture of Nutanix is the best, and the virtualization we get, out of the box, is an advantage. Also, dedupe and compression are done natively, inside the platform, so there are no additional licenses. That adds value to it."

    What is our primary use case?

    I use it for the app DB and infra-related services like Active Directory and file servers. And we run our Verint Enterprise Recording application on the platform.

    I set things up for my internal customers who are the end-users.

    How has it helped my organization?

    The number of servers we need has been reduced with NCI's performance, and it reduces the space we need and provides energy savings on top of that. The major benefit is the consolidation of all the physical and VMware servers into the Nutanix AHV platform. That's the baseline of the entire application, the core platform. We no longer use our old HPE and Dell servers. The three-tier architecture has been eliminated. NCI has eliminated that complexity and the costs associated with it.

    What is most valuable?

    The architecture of Nutanix is the best, and the virtualization we get, out of the box, is an advantage. Also, dedupe and compression are done natively, inside the platform, so there are no additional licenses. That adds value to it.

    In addition, it provides us with a single platform, which is pretty user-friendly, to manage our databases. It doesn't take much to manage the console.

    For how long have I used the solution?

    I have been using Nutanix Cloud Infrastructure for about five years.

    What do I think about the stability of the solution?

    It's stable. The design means we get an N+1 architecture for node failures. We haven't had any major downtime until now. We are good with the performance.

    What do I think about the scalability of the solution?

    We have it deployed in multiple locations. It's a distributed architecture.

    How are customer service and support?

    Their technical support is good, but they do have third-party system integrators. If you get one who is not that great, you will have problems.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have worked with Cisco Hyperflex and HPE Simplivity but they don't have software that is equivalent to what Nutanix has. The others are still developing their software.

    And Nutanix is far better than a standard SAN solution because it is an all-in-one solution. The read/write speed is far better than in three-tier architecture.

    How was the initial setup?

    The initial deployment is pretty straightforward. One person can handle it.

    There isn't much downtime due to maintenance. And updates are pretty easy, they're just plug-and-play. It's not complex. Adding compute and storage on demand is not a problem for me because my deployment is on-prem.

    What was our ROI?

    The ROI is definitely there, based on the consolidation. It reduces the workload footprint. That's the benefit. There aren't too many servers or storage. Nutanix becomes an all-in-one and enables us to accommodate more workloads because it has built-in dedupe and compression.

    What's my experience with pricing, setup cost, and licensing?

    If they could further reduce the cost, that would be great. I would like to see the cost be less than the equivalent three-tier architecture.

    What other advice do I have?

    My advice is to get away from the traditional approach and think in forward terms about an HCI model. Nutanix stays ahead in the market.

    I haven't seen any drawbacks that would lead me to suggest any improvements to the functionality of NCI.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
    PeerSpot user
    Bhupal Ghimire - PeerSpot reviewer
    Officer at YETI
    Real User
    Jun 20, 2023
    Provides a single platform for managing all of our databases
    Pros and Cons
    • "I like NCI's dashboard. If there are any infrastructure issues, we'll get alerts inside the dashboard. NCI provides a single platform for managing all of our databases. We are running SQL and Linux databases."
    • "The reporting section of the dashboard could be improved to include more detailed reporting about the servers."

    What is our primary use case?

    We are an airline company using NCI as a platform for around 20 Windows and Linux servers, including our web and data servers. We have one primary NCI platform and plan to set up another for disaster recovery. However, it's quite expensive, so we have not implemented that yet. 

    How has it helped my organization?

    We migrated all our services from a hypervisor server to NCI. Since implementing NCI, we have had zero downtime. Our servers run 24 hours a day, and we are running various application-based software worldwide. My company plans to set up a disaster recovery system to prepare for possible downtime, so we can immediately shift to our backup system if there is a catastrophic failure. However, we haven't had any issues so far. 

    What is most valuable?

    I like NCI's dashboard. If there are any infrastructure issues, we'll get alerts inside the dashboard. NCI provides a single platform for managing all of our databases. We are running SQL and Linux databases. 

    What needs improvement?

    The reporting section of the dashboard could be improved to include more detailed reporting about the servers. 

    For how long have I used the solution?

    We have used NCI for the last three years.

    What do I think about the stability of the solution?

    NCI is stable. If the company continues to innovate and upgrade the product, I expect it will be a robust solution in the future. 

    What do I think about the scalability of the solution?

    NCI is scalable. We can scale up sufficiently to meet our requirements. 

    How are customer service and support?

    I rate Nutanix nine out of 10 for support. Nutanix support is robust, and we're completely satisfied. 

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    NCI is easy to implement. You can deploy NCI with one or two staff members. That's typically enough to deal with any issues that may arise. We haven't needed any maintenance so far, but the vendor is responsible for replacing or upgrading memory, hard disks, and other hardware. 

    What about the implementation team?

    We have support from a third-party provider and our reseller. 

    What's my experience with pricing, setup cost, and licensing?

    NCI is quite expensive compared to other products. It would help us if Nutanix considered affordability when releasing new products. We have an annual license and are considering extending it for another year. 

    What other advice do I have?

    I rate Nutanix Cloud Infrastructure eight out of 10. I would recommend NCI to others if they are searching for a new product.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Linkoln King III - PeerSpot reviewer
    Senior Network Support Specialist at a educational organization with 5,001-10,000 employees
    Real User
    May 25, 2023
    Easy to use, easy to upgrade, and has an excellent support team
    Pros and Cons
    • "The most valuable feature is the solution's ease of upgrading."
    • "The name of the solutions offered by Nutanix does not indicate what the tool does."

    What is our primary use case?

    We use the tool to run VMs and to replace SQL with errors.

    How has it helped my organization?

    Our organization can save a lot of space because of the product. We used to have a couple of racks of equipment, and now we have only half a rack.

    What is most valuable?

    The most valuable feature is the solution's ease of upgrading. We can upgrade everything on one screen with Life Cycle Manager.

    What needs improvement?

    The product should improve its naming convention. The name of the solutions offered by Nutanix does not indicate what the tool does.

    For how long have I used the solution?

    I have been using the solution for six years.

    What do I think about the stability of the solution?

    The solution’s stability has been really good. I haven't had any problems so far. Anytime there is a problem, it is invisible to the customer because everything continues to run on another node.

    What do I think about the scalability of the solution?

    The product’s scalability is seamless. We have around 200 VMs running on our Nutanix cluster.

    How are customer service and support?

    I faced a hard drive failure when I was doing an upgrade. It was two o’clock in the morning, and I was worried because there was a mission-critical task, and the clusters and the nodes were not coming up. It took me three hours to figure things out, but the support person fixed everything in 30 minutes. So from now on, anytime I have a problem, I put in a work order and let the support team take care of it.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Previously, we used Hyper-V. We switched to Nutanix because of its simplicity. Nutanix is simple and easy to learn.

    What about the implementation team?

    Nutanix professionals visited us, asked about our preferences, and set up the solution. It was a great experience.

    What was our ROI?

    The solution helps us save 10 to 20 percent more money than other products.

    Which other solutions did I evaluate?

    We evaluated other hyper-converged solutions like Dell but chose Nutanix because we already used Nutanix’s AHV and hardware.

    What other advice do I have?

    Apart from saving money, the product gives us peace of mind.

    NCI made a big positive impact on our business-critical workloads. Our team is comfortable working with NCI because of its ease of use. With Life Cycle Manager, all our equipment stays up to date.

    NCI saved us money because we don’t have to pay separate license fees for each separate piece. NCI helped consolidate the work to one person and free up our staff for other projects.

    People will not regret choosing Nutanix, especially if they come from a more complex environment. The product will give them peace of mind and less headache.

    Overall, I rate the solution a ten out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    CTO at DPD south AFrica
    Real User
    Apr 8, 2024
    A simple, stable, and easy to upgrade solution that help to create high-availability environments
    Pros and Cons
    • "The tool is simple, stable, and easy to upgrade. It also requires few resources to manage, which simplifies our work. The solution's ease of upgrading is its valuable feature. AHV, provided by Nutanix, is excellent in performance and ease of use. It's based on an open-source product called KVM, which I also use for other services."
    • "NCI's pricing is expensive."

    What is our primary use case?

    We use NCI in the transportation domain. 

    What is most valuable?

    The tool is simple, stable, and easy to upgrade. It also requires few resources to manage, which simplifies our work. The solution's ease of upgrading is its valuable feature. AHV, provided by Nutanix, is excellent in performance and ease of use. It's based on an open-source product called KVM, which I also use for other services.

    Data protection and disaster recovery features have been beneficial for our work. With these features, we're able to create a high-availability environment where if one node goes down, another one takes over.

    What needs improvement?

    NCI's pricing is expensive. 

    For how long have I used the solution?

    I have been using the product for six years. 

    What do I think about the stability of the solution?

    I rate the solution's stability an eight out of ten. 

    What do I think about the scalability of the solution?

    I rate NCI's scalability an eight out of ten. My company has 1500 users. 

    How are customer service and support?

    The solution's support is excellent.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The deployment process usually takes around a week, depending on whether you need to migrate your systems to a hypervisor environment. It can be quite easy if you already have that setup, especially with something like VMware.

    What was our ROI?

    For me ROI is the tool's stability. 

    What's my experience with pricing, setup cost, and licensing?

    Reconsidering the licensing packages could reduce the price, especially for companies that may not need all the bells and whistles. Many of the features are based on open-source software, so there's potential to offer more flexible pricing options. Additionally, with the right expertise, companies could potentially create similar environments themselves, reducing the need for extensive support and licensing costs. I rate its pricing a six out of ten. The tool costs around 300,000 dollars per year. 

    What other advice do I have?

    I rate the tool an eight out of ten. I am exploring new technologies because the market was different when I implemented NCI six years ago. Keeping up with changes is important, so I'm currently evaluating new options. I am looking to KVM. You should use NCI if you can afford it. 

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Nagendra Nekkala. - PeerSpot reviewer
    Senior Manager Ict & Innovations at Bangalore International Airport Limited
    Real User
    Top 10
    Dec 28, 2023
    Resilient platform with impressive capabilities in networking, storage, data protection, and disaster recovery
    Pros and Cons
    • "It has enterprise data services with consolidated storage data protection and disaster recovery. One valuable aspect is its efficiency as a robust platform. There is an ease of managing all processes. The data recovery process is remarkably fast. It’s a stable solution. The product is scalable. It provides high-speed live migration capability."
    • "The latency needs improvement"

    What is our primary use case?

    It is a universal public cloud. It caters to our current usage of a private cloud. It ensures performance and security, whether on-premises or in a hybrid setup, offering us a cost-effective solution. It has enterprise data services with consolidated storage data protection and disaster recovery. We are also running Microsoft SQL Server on the tool.

    How has it helped my organization?

    The tool facilitated the consolidation of our organization's applications by combining storage and completing configurations. This has enhanced the effectiveness and availability of our applications. Consolidated storage, data protection, disaster recovery, and virtualization contribute to its commendable performance and service delivery.

    What is most valuable?

    One valuable aspect is its efficiency as a robust platform. It can also be updated with a single feed. Mainly, there is an ease of managing all processes. It effectively minimizes downtime with features like container management and robust networking capabilities. Additionally, the data recovery process is remarkably fast, enabling us to swiftly retrieve and restore information within a short period.

    What needs improvement?

    The latency needs improvement, particularly in terms of storage. The current system has complex storage issues, compounded by legacy infrastructure-blocking incident software. To address this, an enhancement in storage capacity is crucial, which, in turn, would contribute to a decrease in latency.

    For how long have I used the solution?

    I have been using this solution for two years.

    What do I think about the stability of the solution?

    It’s a stable solution.

    What do I think about the scalability of the solution?

    The product is scalable. It accommodates around 200 users in my company. One administrator handles the administration part.

    Which solution did I use previously and why did I switch?

    In my organization, we used VMware, and when comparing it with Nutanix Cloud Infrastructure, the latter stands out for its high performance and efficient and robust infrastructure. It provides high-speed live migration capability. We migrated from VMware to Nutanix Cloud Infrastructure.

    How was the initial setup?

    My team executed the initial setup.

    What other advice do I have?

    I recommend the solution because it can converge the data center stack, including computing, storage, networking, and installation, all under one umbrella. Overall, I rate the solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Nutanix Cloud Infrastructure (NCI) Report and get advice and tips from experienced pros sharing their opinions.
    Updated: July 2026
    Buyer's Guide
    Download our free Nutanix Cloud Infrastructure (NCI) Report and get advice and tips from experienced pros sharing their opinions.