How has it helped my organization?
StorageGRID is designed for cloud-based, highly scalable storage. Think big names like service providers like Google who need massive storage volumes with scalability. It also offers cloud-enabled storage capabilities with cloud management functionality.
So, if you prioritize scalability and cloud integration, StorageGRID is the way to go. Its object-based storage is built specifically for that purpose.
If you're a service provider catering to multiple tenants, then StorageGRID is definitely recommended. It's incredibly scalable, easily handling hundreds of petabytes of data. You can start small and seamlessly scale up as your needs grow.
What is most valuable?
The ease of management and scalability are at the top, followed by data security.
What needs improvement?
The only thing missing is flexibility in configuration to cater to specific customer requirements.
Another area of improvement is marketing. NetApp's marketing of StorageGRID isn't optimal. They should present it more effectively, especially in regions like Pakistan. Here, I haven't seen any marketing campaigns from NetApp for StorageGRID or the Solid State Platform (SSP).
While StorageGRID is a globally recognized product, I haven't seen any marketing efforts from NetApp in Pakistan. Even competitors are promoting object storage solutions here, but NetApp seems less efficient in selling StorageGRID.
There might be one or two customers, but even as a NetApp partner, I'm not aware of any major sales.
I've been trained on StorageGRID, and it is a good product. I'm unsure why it hasn't gained traction in Pakistan compared to other countries.
So, I just recommend improving the marketing campaigns in Pakistan. I'm pretty confident that if we have one example of successful StorageGRID implementation in Pakistan, other customers will follow suit.
For how long have I used the solution?
I have been using it since 2009.
What do I think about the scalability of the solution?
StorageGRID is pretty scalable.
There are two key points here: scalability and multi-tenancy. Multi-tenancy itself is another use case, typically relevant to cloud storage, SC protocol storage, or even NetApp FAS series storage. We can also leverage the NetApp Volume Service, which is available in most cloud service providers. So, multi-tenancy is built into the FAS series, making it a cloud-enabled storage solution.
However, if you have a specific use case for object storage like Google Drive (which is object storage from Google), and your customer only needs the object storage with the multi-tenant feature as the single requirement, then I wouldn't recommend a heterogeneous storage approach.
In that case, the object storage, which is a separate product from NetApp called StorageGRID, would be the perfect fit. It's ideal for customers who want cloud-based storage, specifically to create a public or private cloud and offer dedicated storage to their tenants or even for general internal use. So, for that scenario, I would definitely recommend StorageGRID over the E series, F series, or FAS series.
Now, in terms of scalability, each model has its own feature set. For entry-level storage, the FAS series scales up to one terabyte. More specifically, the FAS releases 2750 and 2820 are quite scalable within that range. They offer cost-effective options but with lower maximum capacities (like 54TB or 48TB).
On the other hand, high-end models like M5300 scale up to six to seven petabytes. The key takeaway is scalability comes at a cost. If you need a highly scalable solution, expect to pay more.
Now, for StorageGRID specifically, the scalable option is the 1700 series. If you don't require scalability and prefer a cheaper archiving solution, consider the F150 or F250. F150 initially offers a lower cost, and though DXRIS isn't scalable, it's a good option for customers focused on data migration performance and lower TCO (total cost of ownership) compared to newer StorageGRID models.
How are customer service and support?
NetApp support is very efficient. Obviously, that's a collective response, not just for StorageGRID. Overall, they do a great job.
The product itself is very good. We rarely need support, almost never. That's how good and efficient their support is.
For example, we sold a NetApp system years ago. There were eventually no problems with the specific StorageGRID unit we used. You can say the product is truly reliable storage. That's another crucial point; the storage system or product is very efficient, offering 24/7 operation.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We're also a Hitachi partner and sell Hitachi products. I'm certified for Hitachi as well. Obviously, I haven't explored other products extensively. But compared to the Hitachi Content Platform, NetApp is even better.
However, Hitachi Content Platform is costlier than NetApp StorageGRID; the initial cost is still higher. Scalability is similar, but marketing really favors Hitachi Content Platform here. Every customer seems to go for it. From Hitachi's perspective, they market the Content Platform heavily, unlike NetApp with StorageGRID in Pakistan.
How was the initial setup?
Initial setup is very easy, as with most NetApp products. Even for the S-series and E-series, the setup is straightforward.
We have implemented StorageGRID for data archiving or backup. When we deploy any storage, we consider core data, protection data, and customer backup needs. Third-party tools can be used for backup, but NetApp has built-in snapshot technology and user-friendly SnapCenter software for easy backup and restore.
So, StorageGRID supports Big Data Analytics or IoT environments. But we might need to revisit your initial sales configuration. Depending on the use case, we might need to adjust the solution to ensure the clients have the right product.
Now, if you're looking for centralized unified storage in a heterogeneous environment, I'd recommend the FAS series. It's built with backup and recovery software and offers unified storage for various platforms.
However, if your primary focus is big data analytics, then an E-Series system would be better suited. It's specifically designed for big data workloads. Additionally, consider StorageGRID CloudSync for managing data across geographically dispersed locations.
But if your primary focus is data analytics and you already have an externally managed solution, then again, E-Series is the way to go.
What was our ROI?
StorageGRID is inherently efficient. But cost efficiency depends on specific requirements.
What's my experience with pricing, setup cost, and licensing?
The pricing is quite flexible and depends on the specific customer requirements. The initial cost is primarily based on the desired capacity, so it's not a fixed price.
It's important to consider the customer's role. Are they a service provider or a telecom company needing large storage to serve their customers? In such cases, they might require 10TB or even more, not just 1TB.
However, if the customer is a central authority or organization looking for an archiving solution for massive data storage (e.g., government institutions), then scaling with StorageGRID might not be ideal.
So, StorageGRID is best suited for customers who need a large-scale, cloud-enabled, and S3 protocol-enabled storage system, possibly for public or private cloud storage. They'll likely require a dedicated namespace, meaning they need a large object storage such as StorageGRID.
What other advice do I have?
Overall, I would rate the solution a nine out of ten. It is really nice product.