Enterprise Storage Manager at a university with 1,001-5,000 employees
Real User
The speed of the disks removed the bottleneck from our storage
Pros and Cons
  • "The speed of the disks removed the bottleneck from our storage."
  • "The only real issue that we have run into is, when we are cloning, we cannot do a thin provision clone, it has to be a full clone."

What is our primary use case?

Our only use case at this point is for security video for our campers' security cameras. We used to have it on individual servers, then we consolidated that into E-Series storage arrays to increase the performance of the disks behind the video. 

Before, it was a bottleneck to have our storage on the local disks. Now, there is no bottleneck at all with this work. It's fantastic.

At the moment, we only do video. We may expand out the solution in the future.

How has it helped my organization?

Well, we are not going to go to jail now because we are actually in compliance with the law. So, that's good.

With the speed of it, we experience no bottlenecks and the performance is there, so we no longer have to worry about keeping up with jittery videos.

It has improved our operational efficiency because we do not having to keep track of 20 servers. Instead, we have to keep track of two arrays.

What is most valuable?

The speed of the disks is the most valuable features. Before our storage was a bottleneck, and now, it is no longer a bottleneck. We are able to have all of the storage that we need for our security videos. 

What needs improvement?

The only real issue that we have run into is, when we are cloning, we cannot do a thin provision clone, it has to be a full clone. If we could have this added in the future, it would save us a little bit of space. Other than that, everything has been as advertised.

Buyer's Guide
NetApp StorageGRID
April 2024
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For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

The stability is fantasic. We have had no issues at all since we put the solution in place. We receive little messages (emails) every once in a while, saying, "A path is down." However, it has multiple paths, so there has been no issues with the stability.

What do I think about the scalability of the solution?

It's extremely scalable. This was one of the reasons we chose it. Eventually, we will have to get up to two petabytes on the solution. We started off with one, and we will keep on growing it as more cameras come online.

How are customer service and support?

We haven't had to call the technical support for anything. That is a good thing.

Which solution did I use previously and why did I switch?

The previous solution didn't have enough storage space to keep 30 days. Therefore, we had no choice but to go with a different solution.

There was new legislation put in place in North Carolina where we have to keep a certain amount of days of security videos. In the past, it was just a recommendation that we kept 30 days. Then, they legislated it, and it has to be 30 days. We were only keeping about ten days, so we had to get a much larger storage infrastructure with more speed on it to be able to keep up with all videos.

How was the initial setup?

The initial setup was very straightforward. It was three next and a finish; next, next, next, and finish, that was it.

What about the implementation team?

We used a reseller for the deployment. The experience was good. They knew exactly what they were talking about. They came in and implemented the solution for us, which was turnkey. 

What was our ROI?

It probably is saving us 50 percent of what we would have had to pay to replace the video servers. Those were all going out of warranty. We looked at how much would it cost to do it with what we were doing currently versus how much would it cost us to consolidate, and it was about a 50 percent savings.

Which other solutions did I evaluate?

We looked at some solutions from Dell EMC besides NetApp. We chose NetApp because of price and performance.

What other advice do I have?

I would highly recommend this solution for video storage because of all the benefits it has given us. It gives us all the storage that we need while the performance is there. We have no bottlenecks and the price is attractive.

I went to a session here where we could start doing automation with Perl scripting. It just hasn't been implemented yet. Now that we know that it is available, we might start doing that.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mir Gulzar Ahmed - PeerSpot reviewer
IT Manager at Synergy Computers
Real User
Top 5Leaderboard
Great at meeting object storage challenges, very cost-effective
Pros and Cons
  • "Cost-effective and easy to deploy."
  • "Improvements need to be made in the support area."

What is our primary use case?

There are specific use cases for StorageGRID. The target customer market is the oil and gas sector, and media and entertainment, where they have large files including videos and archived news information. I am head of IT support and services and we are customers of NetApp StorageGRID.

What is most valuable?

The solution is very easy to deploy for any IT personnel. It's also cost-effective. It addresses all the challenges customers have with regard to object storage.

What needs improvement?

Marketing is a very weak area of NetApp in Pakistan. They are not investing in the Pakistan market. Improvements need to be made in the customer support area.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

It's more scalable than Hitachi Content Platform offering near to unlimited space. No company can reach the limits of NetApp StorageGrid, because of the petabytes.

How are customer service and support?

The company still has no footprint in Pakistan. We are lucky that the solution is simple to maintain. In that respect, Hitachi provides better support for their product. 

How was the initial setup?

The initial setup is straightforward. 

What other advice do I have?

I rate this solution nine out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
NetApp StorageGRID
April 2024
Learn what your peers think about NetApp StorageGRID. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,857 professionals have used our research since 2012.
Senior IT-Ingenieur at a tech services company with 501-1,000 employees
Real User
Very satisfied with the backup performance
Pros and Cons
  • "The backup features are valuable. I've heard from our backup and data protection people that our clients are very satisfied with the performance in junction with the backup, which they archive on this type of object storage."
  • "The price is something that NetApp could improve, as with most companies. NetApp is known for not being the cheapest storage option, which is also valid for StorageGRID. There are other storage options on the market which we are aware of and have done proofs of concept for, but you cannot really compare the list prices because, as a big user of NetApp storages, we have totally different prices than some list prices. Still, the price information we got for other options are almost always less expensive than StorageGRID."

What is our primary use case?

We primarily use NetApp as a service provider for IT structures, and are using it in three areas: for archiving, for backups, and for replacing some of the SES architectures, which are basically build machines. We are starting to replace some of them with these StorageGRID appliances. We have a couple of customers in private cloud areas who are using this type of storage from NetApp. 

What is most valuable?

The backup features are valuable. I've heard from our backup and data protection people that our clients are very satisfied with the performance in junction with the backup, which they archive on this type of object storage. 

What needs improvement?

The price is something that NetApp could improve, as with most companies. NetApp is known for not being the cheapest storage option, which is also valid for StorageGRID. There are other storage options on the market which we are aware of and have done proofs of concept for, but you cannot really compare the list prices because, as a big user of NetApp storages, we have totally different prices than some list prices. Still, the price information we got for other options are almost always less expensive than StorageGRID. 

For how long have I used the solution?

We have been using NetApp StorageGRID for a little less than a year. We are just at the beginning of implementing them. 

What do I think about the stability of the solution?

I haven't heard anything negative about the stability. 

What do I think about the scalability of the solution?

This solution is scalable—the scalability is always okay. 

How are customer service and support?

Not exclusively for StorageGRID, but NetApp's technical support is very good. Maybe we have weight already because we use so many NetApp storage solutions, but we always have their attention when we make a service call. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is not complex. The certification, or the trainings directly from NetApp, are usually one-week trainings for installing, maintaining, and administering the StorageGRID solutions. I can see we're prepared to use some other ones. This is also one of the main reasons why we want to push this and use more StorageGRID, even if we could probably find storage solutions that have more features, are more sophisticated, or are cheaper—we have the expertise within NetApp storage. 

When you implement something, it must fit into the environments which you already have. Because we are using maybe 90% NetApp storage, everything around it is organized, beginning with the APIs (how to do automation, for example), and is fitted to NetApp. This is why it's important, for operation and implementation, to use this kind of storage. 

What about the implementation team?

We implement this solution through an in-house team. 

What's my experience with pricing, setup cost, and licensing?

NetApp is not known for being the cheapest storage option on the market. Almost all of the other storage options we looked at were less expensive than StorageGRID. The price is one thing to criticize, which is what we hear internally and from customers as well. They find the cost of the terabytes in this class of storage a little bit higher than expected.

What other advice do I have?

I rate NetApp StorageGRID a nine out of ten. 

The main reason why we exclusively use NetApp is because of the unified way that we can monitor it, manage it, and organize all the accounting around it. I'm sure there are other storage options that are cheaper or with better performance, but with relatively limited resources, we cannot spread all our knowledge to do every kind of storage. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
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Updated: April 2024
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File and Object Storage
Buyer's Guide
Download our free NetApp StorageGRID Report and get advice and tips from experienced pros sharing their opinions.