Microsoft Dynamics GP Reviews

Name: Microsoft Dynamics GP
Brand: Microsoft
Rating: 3.9 (25 reviews)

3.9 out of 5

25 reviews
88% willing to recommend

727 followers

What is Microsoft Dynamics GP?

Microsoft Dynamics GP is a complete enterprise resource planning (ERP) solution for small and medium-sized businesses. Dynamics GP helps you gain greater control over your financials, inventory, and operations. It’s easy to implement and use and empowers informed decisions that lead to business success.

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Microsoft Dynamics GP is the #11 ranked solution in top ERP solutions. PeerSpot users give Microsoft Dynamics GP an average rating of 7.8 out of 10. Microsoft Dynamics GP is most commonly compared to SAP ERP: Microsoft Dynamics GP vs SAP ERP. Microsoft Dynamics GP is popular among the small business segment, accounting for 46% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a construction company, accounting for 13% of all views.

Buyer's Guide

Microsoft Dynamics GP

June 2025

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Helped 859,579 peers since 2012

Featured Microsoft Dynamics GP reviews

Firaz Mohammed

Information Technology Manager at a retailer with 51-200 employees

Dynamics GP improves inventory management by offering real-time inventory tracking, and automated purchase order creation, receiving, and updating inventory levels. It facilitates site-to-site transfers and allocation tracking, enabling efficient stock management across locations. The integration capability of Dynamics GP, combined with Power Platform, has transformed our business processes. We now use PowerApps to enable salesmen to send orders electronically, eliminating the need for order books. Additionally, we developed HR apps to streamline tasks for our staff, leading to automated processes and improved efficiency. Our experience with Dynamics GP reporting and analytics features, particularly Advanced Analysis, has been great. We utilize customized smart lists for purchasing and other functions, allowing for tailored insights over specific periods. Additionally, we have developed custom dashboards for enhanced visibility and support portal integration. I wouldn't recommend Dynamics GP due to its legacy status and impending end of support. However, if integration with the Power Platform is crucial and the company prioritizes modernization, it could still be a viable option. For new companies, I would suggest considering Dynamics 365 Business Central for a more modern solution. Overall, I would rate Dynamics GP as a seven out of ten.

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Vilas Wibhandik

Consultant at Consultant / Independent

We encountered issues on the first day related to the stability of operating systems. Dynamic 365 is recommended to be set up on the next version of Microsoft Windows, but some of our devices had older versions. As a result, we had to change the operating system on some machines to align with the requirements of 365. I would rate it an eight out of ten.

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Sahebzada Zainuddin Afridi

Microsoft Dynamics GP Administrator at Contour Software

Since our organization operates globally with multiple companies scattered across the world, the primary challenge we face is connectivity issues. In a distributed setup like ours, dealing with internet disconnections or instability can hinder our work significantly. It's essential to have a solution that allows us to perform our tasks seamlessly without worrying about such interruptions. I would rate its on-premise stability capabilities nine out of ten.

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Microsoft Dynamics GP mindshare

As of July 2025, the mindshare of Microsoft Dynamics GP in the ERP category stands at 1.0%, down from 1.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

ERP

PeerResearch reports based on Microsoft Dynamics GP reviews

Type	Title	Date
Category	ERP	Jul 1, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 1, 2025	Download
Comparison	Microsoft Dynamics GP vs SAP S/4HANA	Jul 1, 2025	Download
Comparison	Microsoft Dynamics GP vs SAP ERP	Jul 1, 2025	Download
Comparison	Microsoft Dynamics GP vs Microsoft Dynamics 365 Business Central	Jul 1, 2025	Download

Title	Rating	Mindshare	Recommending
SAP ERP	4.0	18.7%	86%	105 interviews Add to research
SAP S/4HANA	4.2	10.6%	96%	123 interviews Add to research

Valuable Features

Microsoft Dynamics GP offers robust reporting, strong customization, and comprehensive financial management. Users appreciate its integration with Office 365, easy navigation, and user-friendly interface. It supports detailed financial processes, fixed assets, and payroll management. The system enhances data integrity with audit trails and provides extensive third-party add-ons. With features like Smart Place search, it ensures seamless data exporting. Its cloud-based setup offers stability and ease of maintenance, meeting industry compliance and providing excellent resource control and planning tools.

"Microsoft Dynamics GP has strong out-of-the-box reporting capabilities, and its integration with Office 365, Power Apps, and Power Platform provides great additional benefits, helping deliver better experiences to employees and customers."
"Microsoft Dynamics GP has supported our compliance with industry regulations completely."
"Snowflake's ability to handle large queries efficiently is very beneficial, unlike other databases which can take a significant amount of time for similar tasks."

Room for Improvement

Microsoft Dynamics GP lacks continuity between modules, has inconsistent keystroke functionality, and requires improvement in inventory, payroll, fixed assets, and analytical accounting modules. It suffers from outdated UI and scalability issues. Users face challenges with cloud integration and version upgrading. Reporting and automation need enhancements. Password management, customizations for various tax regimes, and better print job handling are necessary. Cloud-based functionality and streamlined customer support are also desirable for improved usability.

"Scale is a primary concern. If the product vision continues to serve small and mid-cap companies, they need to continue incorporating features into the out-of-the-box solution because small-caps typically lack budget for in-house IT organizations to customize and maintain systems."
"I would rate technical support for Microsoft Dynamics GP on a scale of 1 to 10 as six or five maximum."
"At times, navigating the user console can be challenging, particularly when trying to find account information."

Pricing

Microsoft Dynamics GP pricing is influenced by the business's size, customization needs, and user count. Costs are typically regarded as high, especially for mid-sized companies, with licenses charged per user. Annual fees, hosting, and cloud expenses further add to expenditure. Deals and promotions may reduce costs slightly. While some view it as competitively priced compared to other ERP systems, others find it expensive, particularly when customizations increase implementation costs or when decentralized systems require individualized licenses.

"In comparison to other ERP systems, the pricing is not necessarily inexpensive, but it can be considered more cost-effective."
"It is an affordable solution."
"I would say that the pricing is moderate, not cheap, and not expensive. There are many more expensive ERPs than GP, and there are less expensive as well, so it is moderately priced."

Popular Use Cases

Organizations often utilize Microsoft Dynamics GP for accounting, payroll, financial management, and inventory. Its ERP capabilities support purchasing, sales, general ledger operations, and bank reconciliations. Many companies integrate it for resource and supply chain management. It suits small to mid-sized enterprises, offering both on-premise and comprehensive modules, including AR, AP, and fixed assets. It's used across diverse sectors for enhanced operational efficiency, financial reporting, and specialized industry functions.

Service and Support

Users find Microsoft Dynamics GP's customer service highly responsive, often resolving issues efficiently. They praise excellent technical support, though some rely on third-party partners or online resources. Microsoft emphasizes partnerships, directing clients to regional experts. Larger firms often handle initial troubleshooting internally and escalate complex issues. A minor percentage face challenges requiring vendor assistance. The collaboration with alliance partners and regional support options enhance user satisfaction, though some note Microsoft prefers working through partners.

Deployment

Users found Microsoft Dynamics GP's initial setup generally straightforward, with complexity arising from specific business needs. Many suggest using experienced consultants to avoid common errors. Transition from other systems poses challenges, especially with user acceptance. Customizations and regional tax regulations add complexity. While some view setup as simple, others highlight the necessity for skilled implementation support. Maintenance is typically handled by in-house IT teams or requires additional vendor assistance.

Scalability

Many users report no issues with scalability for Microsoft Dynamics GP, noting its robust performance, especially with adequate server support. It's suitable for smaller and medium-sized organizations but may require customization for larger ones or those with complex tax regions. While integration with Microsoft's ecosystem boosts scalability, some mention limitations due to its on-premises nature. It's praised for user management flexibility, although transitioning to cloud-based solutions is suggested for evolving needs.

Stability

Microsoft Dynamics GP exhibits strong stability, rated eight or nine out of ten by users. Many report no issues with bugs or glitches, noting its reliability and lack of crashes when server requirements are met. Some experience minor problems, often linked to server maintenance or outdated systems. Connectivity issues present challenges in distributed setups. On-premise installations enhance stability, reducing security concerns compared to cloud environments. Users value the software’s reliability and maintenance features.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Microsoft Dynamics GP Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Construction Company

13%

Manufacturing Company

10%

Government

Computer Software Company

Retailer

Financial Services Firm

University

Educational Organization

Performing Arts

Real Estate/Law Firm

Non Profit

Wellness & Fitness Company

Comms Service Provider

Legal Firm

Insurance Company

Healthcare Company

Wholesaler/Distributor

Energy/Utilities Company

Hospitality Company

Recruiting/Hr Firm

Renewables & Environment Company

Transportation Company

Recreational Facilities/Services Company

Consumer Goods Company

Logistics Company

Sports Company

Agriculture

Outsourcing Company

Pharma/Biotech Company

Non Tech Company

Venture Capital & Private Equity Firm

Religious Institution

Engineering Company

Media Company

Compare Microsoft Dynamics GP with alternative products

Learn more about Microsoft Dynamics GP

Microsoft Dynamics GP was previously known as Dynamics GP, MS Dynamics GP.

Microsoft Dynamics GP customers

Rural Metro, WASH Multifamily Laundry, Kauffman Center for the Performing Arts, Elcome International LLC, Batteries Plus Corporate Stores, Catalogic Software, Choate Rosemary Hall