Service and Support
Microsoft Azure SQL Database's customer service and support receive mixed feedback. Users often describe the technical support as knowledgeable and responsive, with good documentation. However, obtaining support can sometimes be challenging due to long response times and difficulty reaching the right team. Large customers benefit more, with dedicated resources and proactive engagement. Numerous online resources and training are available, which help many users, reducing the need for direct support interactions.
Deployment
Many found Microsoft Azure SQL Database's initial setup to be straightforward and user-friendly, benefiting from pre-configured tools and cloud infrastructure. Setup durations varied: some completed it in minutes, while others spent hours or days. Some users faced challenges, especially with complex configurations, data migration, or security settings. Despite occasional complexity, users with prior SQL experience often navigated the setup smoothly, appreciating the cloud-based convenience and Microsoft’s resources for support and training.
Scalability
Microsoft Azure SQL Database is highly scalable, praised for its flexibility and ease of expansion. Users across organizations commend its ability to handle increased loads seamlessly and emphasize the simplicity of adjusting performance specifications. Known for offering multiple tiers and layers, Azure SQL supports diverse scaling needs. While some point out the importance of managing costs, most find Microsoft's database infrastructure effectively supports growth, allowing quick scalability without extensive manual interventions.
Stability
Users frequently highlight stable Microsoft Azure SQL Database with minimal issues. They mention its reliable performance, security features, and consistent connectivity. While some note latency and availability challenges, especially over long distances, others appreciate the improved experience after optimization. Users rate stability highly, often at or near ten out of ten. The concerns involve database design and risk planning. Overall, companies find Azure SQL to be a trustworthy platform supporting their operational needs efficiently.