Try our new research platform with insights from 80,000+ expert users
Victoria Cutrera - PeerSpot reviewer
Technical Product Manager at a construction company with 501-1,000 employees
Real User
Top 10
Nov 19, 2025
Supports centralized data integration across platforms but needs better sandbox refresh cycles and timely alerting
Pros and Cons
  • "The effectiveness of Microsoft Azure SQL Database security features in meeting our compliance standards is crucial because we are SEC compliant, and that is one of our main criteria for compliance; otherwise, our investors would be very upset."
  • "I wish the customer service and technical support were a bit quicker, though I recognize that not everything can be solved within an hour or a day."

What is our primary use case?

We use many different vendors in private equity because we own real estate, and we have numerous different data sources that we need to import. We are planning to move to Fabric soon because we have disparate data from different management systems as well as from our HR platform and various other sources, so we want to compile everything into one centralized location.

What is most valuable?

Our data engineers find Microsoft Azure SQL Database easy to work with, and my role as a product manager allows me to translate requirements to them in a straightforward way. We have excellent data engineers, so ease of use is the primary factor.

The effectiveness of Microsoft Azure SQL Database security features in meeting our compliance standards is crucial because we are SEC compliant, and that is one of our main criteria for compliance; otherwise, our investors would be very upset.

What needs improvement?

I have not used Microsoft Azure SQL Database intelligent performance features.

I am unfamiliar with Microsoft Azure SQL Database automatic tuning.

The challenge we face is that we need to implement an alerting system to notify us when issues occur, which is a problem for later. We are fortunate that we do not have many of those instances, but that is definitely a challenge we will need to address at some point.

I wish the customer service and technical support were a bit quicker, though I recognize that not everything can be solved within an hour or a day.

For how long have I used the solution?

I have been using Microsoft Azure SQL Database for approximately three years.

Buyer's Guide
Microsoft Azure SQL Database
December 2025
Learn what your peers think about Microsoft Azure SQL Database. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.

How are customer service and support?

I wish the customer service and technical support were a bit quicker, though I recognize that not everything can be solved within an hour or a day.

On a scale from one being the worst and ten being the best, I would rate my customer service and technical support a seven.

I give the customer service and technical support a seven based on the response rate, though the responses I have received are very good and have pointed me in the right direction. We have implemented our solutions; it is just about timing.

Which solution did I use previously and why did I switch?

Prior to adopting Microsoft Azure SQL Database, we had servers on-premises, so fortunately when we moved to Azure, we did not need to handle that transition, though I cannot speak to that process as it occurred before my time.

What about the implementation team?

My experience with deploying Microsoft Azure SQL Database has been pleasant and straightforward, but I have had excellent engineers to guide me on exactly where I should go and what I should be doing, so the process has been very positive for me.

What was our ROI?

Since we continue to use Microsoft Azure SQL Database year after year, I suppose we have seen a return on investment.

What's my experience with pricing, setup cost, and licensing?

My experience with the pricing, setup costs, and licensing is that it is fortunately not my department; my VP handles that.

Which other solutions did I evaluate?

My VP is very firm about keeping everything within the Microsoft suite of products, so I do not even know if he evaluated other solutions before selecting Microsoft Azure SQL Database because we wanted to stay all Microsoft. So, you received a home run with that.

What other advice do I have?

I would not know if Microsoft Azure Active Directory integration and Azure Key Vault have helped manage data security; I believe our data engineers would have that answer.

The compatibility with other SQL servers for transitioning legacy systems to Microsoft Azure SQL Database is probably moderately important, as they need something to work with. If it is something they need to learn, it is not the end of the world, but the less they have to onboard different systems, the better.

My data engineers would have better examples of how the features of Microsoft Azure SQL Database have benefited our organization than I would.

One thing I plan to do in the next year with Microsoft Azure SQL Database is create more of a sandbox and testing environment and maintain consistent refresh data between the two. Currently, we refresh monthly, which is insufficient for my testing needs and for training and onboarding. In the next year, we plan to establish a more streamlined workflow to create sandbox and test environments.

The advice I would give to another organization considering Microsoft Azure SQL Database is to evaluate what is most important to the organization and determine if it aligns with what Azure provides. Our company is fully committed to Microsoft, which is fortunate, but the key is to understand your actual needs; if you want more control and more ownership of the system, that is not necessarily the value proposition of this service. We want you to maintain it for us and manage everything for us, so I would recommend creating a thorough list of requirements. I would rate this product a seven overall.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Nov 19, 2025
Flag as inappropriate
PeerSpot user
reviewer2595303 - PeerSpot reviewer
Sr. Principal Database at a manufacturing company with 10,001+ employees
Real User
Top 20
Nov 27, 2024
Enables us to significantly enhance our operational efficiency
Pros and Cons
  • "The integration with Azure Data Factory is seamless and straightforward, described as just a click away."
  • "Azure SQL Database has significantly reduced our total cost of ownership by eliminating the need for managing physical infrastructure, including data warehouses and data centers."
  • "Certain features available commercially may not be applicable in our gov cloud."
  • "Sometimes, we encounter limitations due to our use of a government cloud environment, which differs from commercial cloud platforms."

What is our primary use case?

Azure SQL serves a variety of purposes across our client base. It supports both customer-facing and internal products, depending on the specific needs of each client.

How has it helped my organization?

Using Azure SQL Database is not difficult.

I'm excited about the Azure SQL database's ability to power next-generation AI applications because its capabilities unlock greater potential.

The Azure Hybrid Benefit simplifies the process of migrating servers to the cloud by reducing the licensing complexities and costs associated with running Windows Server or SQL Server workloads in Azure.

Integrating Azure SQL database with other Microsoft applications is easy. For someone with my level of experience, it is not complicated at all. 

We remain committed to delivering our services with consistent willingness and enthusiasm. Utilizing Azure SQL Database has enabled us to maintain our productivity levels without interruption. This technology significantly enhances our operational efficiency.

Azure SQL Database has significantly reduced our total cost of ownership by eliminating the need for managing physical infrastructure, including data warehouses and data centers.

What is most valuable?

The integration with Azure Data Factory is seamless and straightforward, described as just a click away. From my experience, this integration is not overly complicated for someone at my level. However, it might be challenging for a newcomer. Additionally, Azure SQL helps in reducing the company's total cost of ownership because we don't have to manage on-premises infrastructure. Migrating servers is easier, and there is less concern about licensing. These features also aid in cost reduction.

What needs improvement?

Sometimes, we encounter limitations due to our use of a government cloud environment, which differs from commercial cloud platforms. Certain features available commercially may not be applicable in our gov cloud. To overcome this, we collaborated with the network team to develop alternative solutions. We always approach tasks with multiple plans, A, B, and C to proactively address potential challenges and avoid reactive problem-solving.

For how long have I used the solution?

I have been using Microsoft Azure SQL Database for two years.

What do I think about the stability of the solution?

The latency and availability of the Azure SQL database have been satisfactory thus far.

What do I think about the scalability of the solution?

As Azure SQL database is a Platform-as-a-Service offering managed by Microsoft, we are confident in its ability to scale workloads effectively.

How are customer service and support?

Microsoft provides excellent service and is always available to support us. They are very supportive and engaged.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were predominantly a Microsoft shop, and choosing Azure SQL was a natural progression from on-premises to the cloud.

What about the implementation team?


What was our ROI?


What other advice do I have?

I would rate Azure SQL eight out of ten. This is because things change frequently, bringing new features and capabilities we haven't fully explored yet. I always leave room for growth, considering potential challenges we haven't encountered.

Microsoft's SQL Server expertise was a key factor in our decision to adopt their cloud database solutions. Their consistent support and readily available communication have proven invaluable, particularly the helpful human interaction we've experienced.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Azure SQL Database
December 2025
Learn what your peers think about Microsoft Azure SQL Database. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
Michael Hamlett - PeerSpot reviewer
Senior Manager, Information Technology of Data Strategies at a hospitality company with 5,001-10,000 employees
Real User
Top 10
Nov 19, 2024
Streamlined data management that's quick to set up and scalable
Pros and Cons
  • "It is quick to set up and easy to scale."
  • "Some of the best features of Microsoft Azure SQL Database are its scalability, pricing, and ease of setup."
  • "One area for improvement is the need for accurate cost estimates."
  • "The customer support is hard to reach, with Microsoft’s technical support being difficult to get in touch with."

What is our primary use case?

We use Microsoft Azure SQL Database to store restaurant sales data within the food and hospitality industry.

How has it helped my organization?

As the Azure SQL Database provides automatic backups, it gives us peace of mind knowing that we have backups and the restore capability available. Additionally, it is quick to set up and offers scalability. As our needs increase, we can easily scale it up to handle more data and faster processing.

What is most valuable?

Some of the best features of Microsoft Azure SQL Database are its scalability, pricing, and ease of setup. It is quick to set up and easy to scale. 

As our data needs increase, scaling up is as straightforward as dragging a slider to increase processing speed. The product also offers automatic backups, giving us peace of mind about data security. 

For the features we receive, the price is very reasonable.

What needs improvement?

One area for improvement is the need for accurate cost estimates. When I initially tried to set it up, I could not get an accurate quote on what my monthly costs would be based on my needs.

For how long have I used the solution?

I have used Microsoft Azure SQL Database for a couple of years.

What do I think about the stability of the solution?

I have never experienced any downtime with Microsoft Azure SQL Database. It has been completely stable.

What do I think about the scalability of the solution?

I would rate the scalability a ten out of ten. Scaling the solution is incredibly simple and involves just clicking a button or dragging a slider.

How are customer service and support?

The customer support is hard to reach, with Microsoft’s technical support being difficult to get in touch with. While support exists, you have to be very patient to reach the right area, and communication is mainly through email chats rather than speaking to someone directly.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have only used Microsoft SQL Servers during my 15 years of experience. I have not used another cloud database.

How was the initial setup?

The initial setup of Microsoft Azure SQL Database was straightforward and took only a couple of hours to complete.

What was our ROI?

The return on investment includes time savings, backup, and security features that minimize worry. It is a cost-effective solution at about $100 a month. It is ensuring we receive what we pay for through the blend of price, performance, and features.

What's my experience with pricing, setup cost, and licensing?

While the pricing of Microsoft Azure SQL Database is good, obtaining an estimate of monthly costs based on specific needs was challenging. Initially, Microsoft asked us to sign up and use the service to see what it would cost.

Which other solutions did I evaluate?

I have not evaluated other SQL database solutions, since my familiarity is with the Windows environment, leading to the choice of Azure.

What other advice do I have?

I would recommend Microsoft Azure SQL Database to others. For the price, you get an excellent balance of features and performance. I would suggest exploring AWS, although I am not familiar with its setup or the feature-to-price ratio.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kamil Konderak - PeerSpot reviewer
Senior Cloud Architect at a manufacturing company with 5,001-10,000 employees
Real User
Top 10
Nov 19, 2025
Managed databases have allowed our teams to focus on strategic work and reduce operational overhead
Pros and Cons
  • "The feature I like the most about Microsoft Azure SQL Database is that it's a managed service, which is the main reason we use it, as a global enterprise we used to spend a lot of time maintaining SQL Server and SQL Databases, and using Azure SQL allows us to leverage our people's comprehensive power to focus on more important tasks than just upgrading the SQL and doing maintenance."
  • "For simple queries, it usually goes smoothly, but more complex issues tend to lead to tough discussions and often require escalation to our Microsoft contact due to slower response times."

What is our primary use case?

Our main use case for Microsoft Azure SQL Database is mostly to serve as the backend for our enterprise applications.

What is most valuable?

The feature I like the most about Microsoft Azure SQL Database is that it's a managed service, which is the main reason we use it. As a global enterprise, we used to spend a lot of time maintaining SQL Server and SQL Databases. Using Azure SQL allows us to leverage our people's comprehensive power to focus on more important tasks than just upgrading the SQL and doing maintenance.

The effectiveness of Microsoft Azure SQL Database security features in meeting compliance standards is very important for us, as tracking the setup for our on-premises databases was very hard, especially when our team grew. Now, in combination with Azure Policies, we have strict control over the policies and setup of our databases, along with good results from vulnerability scanning and other tools that help us advance towards a well-managed environment.

What needs improvement?

I think the question of how Microsoft Azure SQL Database can be improved is a good one, but to be honest, I need to ask my operations teams as I'm not sure what the best area for enhancement would be.

Rather than thinking about the flaws, I would enhance Microsoft Azure SQL Database with more AI or perhaps even cheaper prices; everybody would prefer everything to be cheaper. However, I don't see any real flaws, especially since it helped me prove that it's a good service, so I'm a really happy user.

The idea is to make it cheaper, as always. Cost is indeed an area for improvement, but it's a general observation.

For how long have I used the solution?

I would say that we started using Microsoft Azure SQL Database quite early, about seven years ago, during our first attempt to migrate databases and start building new applications using Azure SQL.

How are customer service and support?

My experience with customer service and technical support is dependent on the issue. For simple queries, it usually goes smoothly, but more complex issues tend to lead to tough discussions and often require escalation to our Microsoft contact due to slower response times. When we need support, it's typically urgent as we have a capable team, and backend issues require quick resolution from the provider.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

My company did not consider other solutions before choosing Microsoft Azure SQL Database, as it was a natural advancement given that we are based on Microsoft products. After thirty years of using Microsoft products, it just made sense, especially since everything integrates seamlessly into Entra ID, making it difficult to switch to other clouds.

How was the initial setup?

Describing my experience deploying Microsoft Azure SQL Database, I find it easy because we run our infrastructure as code, with templates aligning with our policies and standardized architectural blocks. For us, it's like a vending machine; someone orders a database, and they get a consistent database every time, only tweaking the SKU or some minor settings for specific requirements.

What was our ROI?

The biggest return on investment for us when using Microsoft Azure SQL Database is that it's a managed service, which means we don't need to manage upgrades ourselves. This is crucial for an enterprise like ours that primarily does manufacturing. This is vital as we can maintain the same number of people in our operations teams even as our company grows quickly.

Which other solutions did I evaluate?

Regarding trying to use another solution while using Microsoft SQL, could you clarify whether you mean Microsoft or Azure alternatives?

We are exploring options like PostgreSQL or other databases while using it, but our team's extensive experience with Microsoft products keeps us primarily using Microsoft SQL. After seeing announcements about new features that might bring some PostgreSQL functionalities into Microsoft's ecosystem, I am excited to explore those options further.

What other advice do I have?

My advice to other companies considering Microsoft Azure SQL Database is to try it and realize how much it alleviates the burden of managing SQLs, especially since something typically goes wrong in critical situations. Azure SQL significantly reduces the number of failures, and I'd recommend using Azure Migrate to assess databases and test with the first solution, even checking pricing as you might be pleasantly surprised; it's a really worthwhile solution. I would rate this review an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Nov 19, 2025
Flag as inappropriate
PeerSpot user
Sanjay Sahu - PeerSpot reviewer
Project Manager at a consultancy with 10,001+ employees
Real User
Top 5Leaderboard
Oct 29, 2025
Has enabled secure data access with seamless integration features while pricing remains a concern
Pros and Cons
  • "Using Azure Active Directory is a great feature for securing our connectivity for any clients or users connecting to our data."
  • "The only thing that concerns me today is the pricing connected with Microsoft Azure SQL Database; everything else is all right."

What is our primary use case?

Regarding Microsoft Azure SQL Database, I work with that product. For one of our projects, we need to use this Microsoft Azure SQL Database. We are using this Microsoft Azure SQL Database to store our data solution.

What is most valuable?

Azure Active Directory is something we are frequently using for our login to our application for the customer and for any application. Using Azure Active Directory is a great feature for securing our connectivity for any clients or users connecting to our data.

What needs improvement?

Regarding the transitioning option with SQL Server, using Microsoft Azure SQL Database is more costly than if we are using any other service because retrieving data and putting the throughput is a costlier part. Pricing is the only concern I see as a disadvantage for Microsoft Azure SQL Database. The only thing that concerns me today is the pricing connected with Microsoft Azure SQL Database; everything else is all right.

For how long have I used the solution?

Regarding Microsoft Azure SQL Database, I have worked with the product for around one year or a longer period of time.

What do I think about the stability of the solution?

Regarding the stability of Microsoft Azure SQL Database, it is stable.

What do I think about the scalability of the solution?

I find it easy to scale Microsoft Azure SQL Database.

How are customer service and support?

I would rate support for Microsoft Azure SQL Database as nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have already used Oracle database earlier in my career, which is different from Microsoft.

How was the initial setup?

In terms of installation, it is not complicated, actually; it is quite simple.

What about the implementation team?

I purchased it from Azure only.

What's my experience with pricing, setup cost, and licensing?

The pricing for Microsoft Azure SQL Database is a bit high.

Which other solutions did I evaluate?

If we compare Microsoft Azure SQL Database to Oracle, the pricing would be different. Oracle products are less expensive if we compare them to Microsoft Azure SQL Database.

What other advice do I have?

I'm not using the Automatic Tuning feature directly. The biggest benefit from Microsoft Azure SQL Database is that we are choosing to use an Azure VM, where we are using our own database instead of using SQL Server; we have migrated from Microsoft Azure SQL Database to our internal SQL database. I don't think there are any features left to add to Microsoft Azure SQL Database; I see everything is there. All self-documentation is okay; I have no concerns about this. The review rating for Microsoft Azure SQL Database is 9 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Oct 29, 2025
Flag as inappropriate
PeerSpot user
CTO at a tech services company with 11-50 employees
MSP
Top 20
Dec 24, 2024
Easy to use and fantastic for business intelligence purposes
Pros and Cons
  • "Azure SQL Database is very quick and easy to use. It certainly makes my infrastructure and development teams more efficient."
  • "Azure SQL Database is very quick and easy to use."
  • "There are compatibility issues that prevent Azure SQL Database from being a direct replacement for SQL Server running on a virtual machine. For instance, handling application-initiated DBCC commands is a challenge."
  • "There are compatibility issues that prevent Azure SQL Database from being a direct replacement for SQL Server running on a virtual machine."

What is our primary use case?

I use Azure SQL Database as a reporting repository. We have clients who use Epicor ERP. I replicate portions of that database into Azure SQL Database for clients to use for Power BI or other reporting.

Additionally, I have niche use cases, such as using it as a witness in an RDP farm or a SQL high availability group. We have a couple of small websites using it as their primary data store, but the majority of use cases are for reporting and business intelligence.

How has it helped my organization?

We have integrated it with Microsoft Copilot agents as well as things like Power BI. We are also doing replication with on-premise or VM-based SQL Servers. It seems a little bit more complex to use Azure SQL Database as a data source for Microsoft Copilot add-in. There is a fairly complex setup to use it as a data source, but it is possible for sure. Otherwise, for things like Power BI and business intelligence, it is fantastic.

It is less expensive than doing a full-blown virtual machine for some of the lightweight loads, but I cannot give any numbers.

What is most valuable?

Azure SQL Database is very quick and easy to use. It certainly makes my infrastructure and development teams more efficient.

It is fantastic for business intelligence purposes.

What needs improvement?

There are compatibility issues that prevent Azure SQL Database from being a direct replacement for SQL Server running on a virtual machine. For instance, handling application-initiated DBCC commands is a challenge.

We had occasional compatibility issues which sometimes were showstoppers. If we have an application that we do not control, such as SolidWorks, when we try to deploy it using Azure SQL Database, it blows up because it is trying to make a call to the database that is not supported. It is like a black box to us. We do not have the ability to do anything other than go with a different SQL, for instance, SQL running on a VM. There are command compatibility issues with SQL Server standard.

For how long have I used the solution?

I have been using Azure SQL Database for more than eight years.

What do I think about the stability of the solution?

The latency and availability of Azure SQL Database have been fantastic. We have had no issues with it.

What do I think about the scalability of the solution?

While scaling, it can be a bit laggy. 

How are customer service and support?

First-line support is challenging as they tend to be not very helpful. It usually takes an escalation or two to reach someone who can truly assist me. Once I reach the right people, the support is incredibly knowledgeable and thorough, but there is a delay in getting to the right people.

How would you rate customer service and support?

Neutral

What's my experience with pricing, setup cost, and licensing?

From a licensing benefit standpoint, we have clients who are coming with their own SQL licensing with Software Assurance, and they are able to use those licenses for their Azure SQL and reduce costs.

Which other solutions did I evaluate?

I looked at other Microsoft options such as SQL Managed Instance or SQL in a virtual machine. I also considered the data store option running in Amazon Web Services but ultimately found Azure SQL to be easier and cheaper. The performance and cost were the main reasons for going for Azure SQL.

Microsoft’s expertise in SQL Server was very important when considering cloud database options. 

What other advice do I have?

I would advise verifying application compatibility. Also, make sure that you review your security configuration and that you are following the guidance from Microsoft on security configuration.

I would rate Azure SQL Database an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senior Deputy Director at a government with 1,001-5,000 employees
Real User
Top 20
Nov 19, 2025
Saves engineering effort by managing infrastructure and supports seasonal traffic demands without hardware upgrades
Pros and Cons
  • "Transitioning from a traditional on-premise SQL database to Microsoft Azure SQL Database is beneficial because features such as auto-indexing allow us to scale during peak seasons and scale back on demand, which is very useful for handling our spiky peak traffic based on seasonal factors, avoiding the need to purchase more hardware as required with traditional setups."
  • "My only concern regarding the pricing, setup cost, and licensing of Microsoft Azure SQL Database is that we have a large database size but limited compute requirements, which has forced us to move towards a higher core just to meet our database sizing requirements."

What is our primary use case?

Microsoft Azure SQL Database serves as our main database for our application and microservice infrastructure.

What is most valuable?

What I appreciate most about Microsoft Azure SQL Database is that the infrastructure is managed by Microsoft, which means we do not need to worry about patching, relieving significant time from our engineers.

Transitioning from a traditional on-premise SQL database to Microsoft Azure SQL Database is beneficial because features such as auto-indexing allow us to scale during peak seasons and scale back on demand, which is very useful for handling our spiky peak traffic based on seasonal factors, avoiding the need to purchase more hardware as required with traditional setups. Moving to the cloud saves us not only engineering hours for operations but also helps us manage our spiky website traffic more effectively.

What needs improvement?

I would change Microsoft Azure SQL Database by removing the four terabyte limit and reconsidering how the database cores relate to the storage.

For how long have I used the solution?

I have been using Microsoft Azure SQL Database for four years.

What do I think about the stability of the solution?

My experience with Microsoft Azure SQL Database's automatic tuning has revealed that while we have been using it, we realized the SQL database index that was created was somehow reverted a few days later, likely because of the nature of how our application behaves due to random and spiky web traffic. This may indicate the index was added but reverted later, which was likely caused by our application behavior contributing to this outcome.

What do I think about the scalability of the solution?

I have not used the intelligent performance features of Microsoft Azure SQL Database. Microsoft Azure SQL Database's security features, including Defender for Database, meet our compliance standards as it helps us check all our permissions, roles, and accounts, alerting our team in the event of any changes made, and ensuring we address vulnerabilities detected by Defender for SQL Database.

How are customer service and support?

Regarding customer service and technical support from Microsoft, we are currently on a mission-critical support plan, and the engineers provide timely advice. In one incident involving website outages due to high database I/O, the engineers helped pinpoint the exact problem and guided us on how to resolve it.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before choosing Microsoft Azure SQL Database, I was using an on-premises legacy system.

How was the initial setup?

My experience with the deployment process of Microsoft Azure SQL Database is straightforward, as we are using Entity Framework to deploy our database changes and Terraform for the infrastructure. Using Entity Framework to deploy our database schema has been good without any problems.

What was our ROI?

The biggest return on investment for us when using Microsoft Azure SQL Database is the time savings since we do not need to manage SQL database updates regularly as it is now fully managed by Microsoft.

What's my experience with pricing, setup cost, and licensing?

My only concern regarding the pricing, setup cost, and licensing of Microsoft Azure SQL Database is that we have a large database size but limited compute requirements, which has forced us to move towards a higher core just to meet our database sizing requirements. We will be checking with the SQL database team on how to transition from our current setup to eventually a hyperscale database.

What other advice do I have?

My advice for other companies considering Microsoft Azure SQL Database is to understand their database requirements and, if they have a larger data size, to consider Managed Instance before committing to SQL Database. I rate this product a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Nov 19, 2025
Flag as inappropriate
PeerSpot user
Dushan Petrovic - PeerSpot reviewer
Manager, CRM Development at a healthcare company with 501-1,000 employees
Real User
Top 10
Dec 18, 2024
It's easy to work with large amounts of data, query it, and bring it back to a visualization tool to show it to the end users
Pros and Cons
  • "It's easy to work with large amounts of data, query it, and bring it back to a visualization tool to show it to the end users."
  • "I rate Microsoft Azure SQL Database 10 out of 10."
  • "One area for improvement is data virtualization. Companies use different data sources, creating a separate data virtualization layer, and there are more data sources behind that layer. For example, we have different data layers for Excel, SQL Server, PostgreSQL, etc. Creating a data virtualization layer would help because you retain the metadata of your source data."

What is our primary use case?

We use SQL Server to hold most of our data, including orders and invoices that we're currently syncing with. We also have some customer and location data, which are the main uses.

How has it helped my organization?

It's easy to work with large amounts of data, query it, and bring it back to a visualization tool to show it to the end users.

What is most valuable?

The ease of use of SQL Server is among the most valuable aspects. Coming from a Microsoft background, it is especially easy to connect and work with SQL Server. Developing .NET applications is easier with SQL Server as a background. The ability to easily integrate with other Microsoft applications has also helped.

What needs improvement?

One area for improvement is data virtualization. Companies use different data sources, creating a separate data virtualization layer, and there are more data sources behind that layer. For example, we have different data layers for Excel, SQL Server, PostgreSQL, etc. Creating a data virtualization layer would help because you retain the metadata of your source data. 

There are many things in the back. If I want to query millions of rows in the background and have five sources. I must join those sources to the left or right and optimize the result. We cannot pull five million records, store them in a table, and query those. It will be a problem and time-consuming. We want instant data. 

For how long have I used the solution?

I have used SQL Server since I joined the company five years ago.

What do I think about the stability of the solution?

The availability and latency have been pretty good.

What do I think about the scalability of the solution?

SQL Server has the ability to scale workloads effectively.

How are customer service and support?

Expertise and knowledge from Microsoft were important to us when considering servers.

How would you rate customer service and support?

Positive

What was our ROI?

It has helped considerably reduce our total overhead cost, but I do not have the exact numbers.

What other advice do I have?

I rate Microsoft Azure SQL Database 10 out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure SQL Database Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free Microsoft Azure SQL Database Report and get advice and tips from experienced pros sharing their opinions.