OpenText SiteScope Reviews

Name: OpenText SiteScope
Brand: OpenText
Rating: 4 (24 reviews)

3.8 out of 5

24 reviews
91% willing to recommend

2,142 followers

What is OpenText SiteScope?UNIXBusinessApplication
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OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

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OpenText SiteScope is the #28 ranked solution in APM tools. PeerSpot users give OpenText SiteScope an average rating of 7.6 out of 10. OpenText SiteScope is most commonly compared to Splunk Enterprise Security: OpenText SiteScope vs Splunk Enterprise Security. OpenText SiteScope is popular among the large enterprise segment, accounting for 70% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 31% of all views.

Helped 767,319 peers since 2012

Featured reviews

Christopher M Cook

Senior Service Analyst at Exelon

Jul 11, 2022

In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution.

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John Boake

Senior monitoring engineer at Fiserv

Jul 11, 2022

We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location. We've had it for quite a while, and I've never done an upgrade on it, but from what I understand, the upgrades are not as straightforward as you would think. I know that we've run into some issues related to porting the database through different versions. So, it's a slow slog. The process has been longer than expected. I don't like its licensing because you have to license it by individual licenses.

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Nuno-Carvalho

Senior Consultant at Timestamp ITM

Oct 25, 2023

Our customers use Micro Focus SiteScope mainly for infrastructure monitoring, but it is also capable of application and database monitoring The most valuable feature of SiteScope is its infrastructure monitoring. A significant advantage is that it doesn't require agents to be installed on the…

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OpenText SiteScope market share

As of March 2024, the market share of OpenText SiteScope in the Application Performance Monitoring (APM) and Observability category stands at 0.4%, marking a decrease of 15.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Key learnings from peers

Valuable Features

"The most valuable feature of SiteScope is its infrastructure monitoring."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"The product's readymade templates are perfect. It supports us a lot when we don't have much experience with the product. The templates offers us direction to proceed."

Room for Improvement

"It should improve its integrations with various tools, especially service management tools."
"You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product."
"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."

Pricing

Micro Focus SiteScope's pricing is considered average compared to similar products in the market. Some users feel that the pricing should be lower, especially since there are open-source alternatives available with better user interfaces. The cost of licensing and support for SiteScope can be bundled with other expenses, making it difficult to calculate the individual cost.

"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."
"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."
"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support.With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our OpenText SiteScope Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

31%

Manufacturing Company

15%

Computer Software Company

Government

Insurance Company

Real Estate/Law Firm

Energy/Utilities Company

Retailer

Healthcare Company

Educational Organization

Comms Service Provider

Legal Firm

Wholesaler/Distributor

Media Company

Construction Company

Logistics Company

Pharma/Biotech Company

Hospitality Company

Recruiting/Hr Firm

University

Recreational Facilities/Services Company

Non Profit

Performing Arts

Transportation Company

Compare OpenText SiteScope with alternative products

Learn more about OpenText SiteScope

OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

OpenText SiteScope Features

OpenText SiteScope has many valuable key features. Some of the most useful ones include:

Broad functionality built on expertise: OpenText SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. OpenText SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.

Monitors legacy and modern environments: OpenText SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.
- Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.
- Virtualization: OpenText SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.

Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.

Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.

Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.

Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.

Integrations with SiteScope: OpenText SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of OpenText and third-party solutions, giving teams the ability to properly integrate their IT operations center.

OpenText SiteScope was previously known as Micro Focus SiteScope, HPE SiteScope, SiteScope.