OpenText SiteScope vs Splunk Observability Cloud comparison

OpenText and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #31 with an average rating of 8.5, while Splunk is ranked #11 with an average rating of 8.7. OpenText holds a 0.5% mindshare in APM, compared to Splunk’s 1.2% mindshare. Additionally, 92% of OpenText users are willing to recommend the solution, compared to 94% of Splunk users who would recommend it.

OpenText SiteScope

Read 27 OpenText SiteScope reviews

1,474 Views
632 Comparison Views

92% willing to recommend

Splunk Observability Cloud

Read 52 Splunk Observability Cloud reviews

2,105 Views
865 Comparison Views

94% willing to recommend

OpenText SiteScope

Splunk Observability Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on May 11, 2025

OpenText SiteScope and Splunk Observability Cloud compete in IT infrastructure monitoring and performance management. Splunk Observability Cloud has an edge with its robust feature set, even though OpenText SiteScope offers advantages in cost and customer support.

Features: OpenText SiteScope offers customizable dashboards, straightforward on-premises environment monitoring, and does not require agent installation. Splunk Observability Cloud provides real-time analytics, seamless cloud infrastructure integration, and comprehensive IT landscape insights.

Room for Improvement: OpenText SiteScope could enhance its cloud integration capabilities, support for modern DevOps practices, and offer more advanced analytics features. Splunk Observability Cloud might improve its ease of use for non-technical users, reduce integration complexity, and offer more competitive pricing options.

Ease of Deployment and Customer Service: OpenText SiteScope features a traditional, documentation-rich deployment with responsive customer support. Splunk Observability Cloud offers simplicity with cloud-native deployment, though integration can be complex. Both provide solid support, with OpenText noted for greater accessibility.

Pricing and ROI: OpenText SiteScope is considered cost-effective, with lower setup costs and reasonable licensing fees, offering good ROI for budget-conscious operations. Splunk Observability Cloud, despite higher initial costs, delivers substantial returns with advanced insights and scalability, justifying investment for comprehensive needs.

To learn more, read our detailed OpenText SiteScope vs. Splunk Observability Cloud Report (Updated: June 2025).

Buyer's Guide

OpenText SiteScope vs. Splunk Observability Cloud

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText SiteScope

Ranking in Application Performance Monitoring (APM) and Observability

31st

Average Rating

7.8

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Splunk Observability Cloud

Ranking in Application Performance Monitoring (APM) and Observability

11th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (7th), Cloud Monitoring Software (8th), Container Management (7th)

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText SiteScope is 0.5%, up from 0.4% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.2%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Gyanesh Rahatekar

Back office at Reliance Industries Ltd

Achieve seamless incident response with valuable monitoring capabilities and reliable alerts

There are multiple features related to OpenText SiteScope monitoring that I have found to be very useful, such as SSL monitoring. If SSL is present as a file in a server, then OpenText SiteScope is a very effective tool to monitor when that certificate expires. It provides comprehensive information related to SSL certificates and log monitoring. If any kind of required keyword monitoring is present in the log file, OpenText SiteScope has excellent functionality for monitoring. It is very easy to configure and obtain the correct information related to end-user requirements. The agentless monitoring feature of OpenText SiteScope is particularly impressive and easy to configure and gather information from. According to the operations team perspective, there is no impact related to resource management from the agentless monitoring. It demonstrates very low resource consumption related to its functionality.

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Lakshmi Padaga

Java Developer at U.S. Bank

Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection

Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."

"It can monitor over a 100 technologies with built-in solution templates."

"It's easy to template standard monitoring configurations, and automate monitoring configuration."

"The system is really powerful; instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence."

"For the system environment, SiteScope can be useful."

"Instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence. It allows me to create scripts and automate several processes, making tasks simpler and more efficient."

"It's integrated with different monitoring tools, such as AppDynamics."

"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."

More OpenText SiteScope pros

"The most valuable feature is dashboard creation."

"It is a good tool. It allows you to set alerts for application and infrastructure monitoring, and it allows you to create dashboards."

"Splunk APM has helped us to standardize logging and monitoring procedures."

"The most valuable thing that we have seen within our group is the ability to ingest all this raw data and have it organized in a certain way so that different groups can get effective alerting from this massive amount of raw data that is out there."

"Splunk APM helps us to find errors immediately and resolve them."

"The feature I find most valuable, is the data integration."

"I find the monitoring console very helpful. With one click, I can see how we are performing, and at the same time, I can see what data is flowing."

"The Add data feature lets you gather any type of log and easily analyze it."

More Splunk Observability Cloud pros

Cons

"They need to offer better technical support, which, right now, is not helpful or responsive."

"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."

"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."

"SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL."

"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."

"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."

"You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product."

"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."

More OpenText SiteScope cons

"We never had any issues when it comes to the type of use cases we are using it for. We did not need more advancement on it, but I know that, in general, everything can be updated. There are tiny little tweaks that can be made regardless of whether it looks better or has a different flow to it than it does right now, but it works pretty well for what we use it for."

"It does not have a user-friendly interface and it is difficult to use."

"The product collects a lot of data but it does not assure that it collects all of it."

"In Splunk Observability Cloud, I notice room for improvement in synthetic monitoring. It does not provide output based on server names."

"Splunk Infrastructure Monitoring's data analytics can be improved by including suggestions for various types of continuous monitoring."

"This solution is difficult to configure and the instructions are complex."

"We still use Splunk Enterprise licensing. A lot of the newer features go into Splunk Cloud before Enterprise. We're not looking to switch our licensing over, so we're falling behind on the newer features."

"Splunk's functionality could be improved by adding database connectors for other platforms like AWS and Azure."

More Splunk Observability Cloud cons

Pricing and Cost Advice

"Licensing is a little steep."

"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."

"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."

"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."

"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."

"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."

"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."

"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."

More OpenText SiteScope pricing and cost advice

"The pricing is reasonable."

"The price of Splunk APM is less than some of its competitors."

"Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive."

"The product is a bit expensive considering the competition but the company may negotiate the price."

"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."

"Splunk APM is a very cost-efficient solution."

"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."

"Splunk APM is expensive."

More Splunk Observability Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

33%

Manufacturing Company

13%

Computer Software Company

11%

Government

Financial Services Firm

17%

Computer Software Company

15%

Retailer

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Micro Focus Voltage SiteScope?

The most valuable feature of SiteScope is its infrastructure monitoring.

See all answers

What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?

The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.

See all answers

What needs improvement with Micro Focus Voltage SiteScope?

The interface of OpenText SiteScope needs improvement. It has a Java-based interface, which is slow and could be simplified for better usability.

See all answers

What do you like most about SignalFx?

The most valuable feature is dashboard creation.

See all answers

What needs improvement with SignalFx?

Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...

See all answers

What is your primary use case for SignalFx?

The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...

See all answers

Comparisons

Dynatrace vs OpenText SiteScope

Compared 13% of the time

Splunk AppDynamics vs OpenText SiteScope

Compared 11% of the time

OmniPeek vs OpenText SiteScope

Compared 11% of the time

Grafana vs OpenText SiteScope

Compared 11% of the time

Prometheus Group vs OpenText SiteScope

Compared 9% of the time

More OpenText SiteScope Competitors

Observe vs Splunk Observability Cloud

Compared 18% of the time

Splunk ITSI (IT Service Intelligence) vs Splunk Observability Cloud

Compared 6% of the time

Dynatrace vs Splunk Observability Cloud

Compared 5% of the time

ServiceNow IT Operations Management vs Splunk Observability Cloud

Compared 5% of the time

Rancher Labs vs Splunk Observability Cloud

Compared 4% of the time

More Splunk Observability Cloud Competitors

Product Reports

Buyer's Guide

OpenText SiteScope

March 2025

Download OpenText SiteScope product report

Buyer's Guide

Splunk Observability Cloud

May 2025

Download Splunk Observability Cloud product report

Also Known As

Micro Focus SiteScope, HPE SiteScope, SiteScope

Splunk Infrastructure Monitoring

Overview

OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

OpenText SiteScope Features

OpenText SiteScope has many valuable key features. Some of the most useful ones include:

Broad functionality built on expertise: OpenText SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. OpenText SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.

Monitors legacy and modern environments: OpenText SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.
- Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.
- Virtualization: OpenText SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.

Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.

Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.

Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.

Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.

Integrations with SiteScope: OpenText SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of OpenText and third-party solutions, giving teams the ability to properly integrate their IT operations center.

OpenText

Splunk Observability Cloud combines log search, data integration, and dashboards for seamless monitoring, enhancing infrastructure visibility and security. Its cloud integration and scalability support diverse environments, improving operational efficiency.

Splunk Observability Cloud offers comprehensive monitoring tools with user-friendly interfaces, enabling end-to-end infrastructure visibility. Its real-time alerting and predictive capabilities enhance security monitoring, while centralized dashboards provide cross-platform visibility. Users benefit from fast data integration and extensive insights into application performance. Despite its advantages, improvements could be made in integration with other tools, data reliability, scalability, and cost management. Users face challenges in configuration complexity and require better automation and endpoint protection features. Enhancing AI integration, alerts, and adaptation for high-throughput services could further improve usability.

What are the key features of Splunk Observability Cloud?

Log Search: Efficiently search and analyze log data for enhanced insights.
Data Integration: Fast integration across platforms for comprehensive visibility.
Custom Dashboards: Powerful and adaptable dashboards for real-time monitoring.
Cloud Integration: Seamless integration with cloud services for scalable solutions.
Application Performance Monitoring: Advanced tools for improving application performance.

What benefits and ROI should be expected?

Infrastructure Monitoring: Improved visibility and monitoring across infrastructure components.
Operational Efficiency: Enhancements in data analysis lead to efficient operations.
Business Resilience: Supports adaptability and swift responses to changing needs.
Security Management: Enhances threat identification and response through real-time alerts.
Compliance Support: Aids in meeting compliance and auditing requirements effectively.

In industries like finance and healthcare, Splunk Observability Cloud is implemented for application performance monitoring and infrastructure metrics. Its ability to track incidents and analyze machine data benefits network infrastructure, while distributed tracing and log analysis aid in tackling security threats. Organizations often integrate it for compliance and auditing purposes, enhancing visibility into network traffic and optimizing performance.

Splunk

Sample Customers

Vodafone Ireland, Kuveyt Turk Participation Bank

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara

Buyer's Guide

OpenText SiteScope vs. Splunk Observability Cloud

June 2025

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