OpenText SiteScope vs Splunk Observability Cloud comparison

OpenText and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #19 with an average rating of 8.8, while Splunk is ranked #8 with an average rating of 8.7. OpenText holds a 0.6% mindshare in APM, compared to Splunk’s 2.0% mindshare. Additionally, 92% of OpenText users are willing to recommend the solution, compared to 94% of Splunk users who would recommend it.

OpenText SiteScope

Read 28 OpenText SiteScope reviews

1,554 Views
1,336 Comparison Views

92% willing to recommend

Splunk Observability Cloud

Read 57 Splunk Observability Cloud reviews

5,348 Views
3,262 Comparison Views

94% willing to recommend

OpenText SiteScope

Splunk Observability Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 19, 2025

OpenText SiteScope and Splunk Observability Cloud compete in IT infrastructure and application monitoring. Splunk Observability Cloud has the upper hand due to its advanced features and comprehensive solution.

Features: OpenText SiteScope provides efficient real-time monitoring without the need for agent installation, supports diverse virtualization technologies, and offers built-in solution templates and common APIs for quick configuration and integration. Splunk Observability Cloud delivers a unified monitoring and troubleshooting platform, seamless integration with various data sources, powerful analytics capabilities, real-time insights across cloud and on-prem solutions, and extensive visualization options through customizable dashboards.

Room for Improvement: OpenText SiteScope could enhance its user interface for easier navigation, improve advanced analytics capabilities, and provide more integration options with third-party tools. Splunk Observability Cloud might focus on simplifying initial deployment, reducing operational costs, and offering more straightforward reporting tools.

Ease of Deployment and Customer Service: Deployment of OpenText SiteScope is generally straightforward, backed by efficient customer support for a smooth configuration process. Splunk Observability Cloud offers robust support, although its extensive capabilities can complicate initial setup.

Pricing and ROI: OpenText SiteScope presents a predictable pricing model, seen as cost-effective for short-term needs. Despite a higher setup cost, Splunk Observability Cloud provides substantial long-term ROI through its comprehensive insights and efficiency improvements.

To learn more, read our detailed OpenText SiteScope vs. Splunk Observability Cloud Report (Updated: July 2025).

Buyer's Guide

OpenText SiteScope vs. Splunk Observability Cloud

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText SiteScope

Ranking in Application Performance Monitoring (APM) and Observability

19th

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Splunk Observability Cloud

Ranking in Application Performance Monitoring (APM) and Observability

8th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (6th), IT Infrastructure Monitoring (7th), Cloud Monitoring Software (7th), Container Management (6th), Digital Experience Monitoring (DEM) (2nd)

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText SiteScope is 0.6%, up from 0.4% compared to the previous year. The mindshare of Splunk Observability Cloud is 2.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Gyanesh Rahatekar

Back office at Reliance Industries Ltd

Achieve seamless incident response with valuable monitoring capabilities and reliable alerts

There are multiple features related to OpenText SiteScope monitoring that I have found to be very useful, such as SSL monitoring. If SSL is present as a file in a server, then OpenText SiteScope is a very effective tool to monitor when that certificate expires. It provides comprehensive information related to SSL certificates and log monitoring. If any kind of required keyword monitoring is present in the log file, OpenText SiteScope has excellent functionality for monitoring. It is very easy to configure and obtain the correct information related to end-user requirements. The agentless monitoring feature of OpenText SiteScope is particularly impressive and easy to configure and gather information from. According to the operations team perspective, there is no impact related to resource management from the agentless monitoring. It demonstrates very low resource consumption related to its functionality.

Read full review

Lakshmi Padaga

Java Developer at U.S. Bank

Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection

Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Has a simple setup. It can be up and running within hours."

"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."

"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."

"I find OpenText SiteScope itself to be uncomplicated and deserving of a ten out of ten due to its simplicity."

"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."

"The product's readymade templates are perfect. It supports us a lot when we don't have much experience with the product. The templates offers us direction to proceed."

"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."

"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."

More OpenText SiteScope pros

"Dashboards help the application support teams to have a quick look at how their systems are running. It helps other teams as well."

"It can monitor, get the data, and then report on the data."

"The vibrant dashboards are valuable."

"The volume it handles is very good, including the number of metrics, the volume number of traces, and more."

"Splunk APM provides a holistic view of the application. Unlike other APMs, Splunk's service map is quite effective."

"The product retains a lot of log data for subsequent analysis."

"Splunk APM helps us to find errors immediately and resolve them."

"The alerts are the most valuable feature."

More Splunk Observability Cloud pros

Cons

"You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product."

"It may lack some features other products in the category have like more detailed transaction tracking."

"More out of the box Cloud integration and capabilities."

"While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues."

"There is a need to enhance the reporting feature in OpenText SiteScope. Reporting related to performance information for historical data needs improvement to provide better reporting related to application availability and end node availability."

"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."

"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."

"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."

More OpenText SiteScope cons

"One thing I recently ran into was that the logs on the server most often get Gzipped after they have been rotated. We found that we were not monitoring some of the things, so we had to go back and pull them in. Right now, it pulls one at a time, untars it, or unzips it, so I cannot look at the entire history. There can be an improvement in that area."

"I've been using the Splunk query language, and it can be a bit time-consuming to set up the queries I need."

"It does not have a user-friendly interface and it is difficult to use."

"There is not a lot of support for the tool's on-premises version, especially since everything is on the cloud."

"There's no standard use case available where you can see the utilization of the number of use cases I have."

"The solution's stability is an area that has room for improvement. It needs to provide constant stability to its users."

"The initial setup of Splunk Real User Monitoring (RUM) was easy. The solution is deployed on-premises."

"We have both on-prem and cloud, and the challenge is getting all our log data aggregated or streams aggregated so that it is real-time. We do a pretty good job of that, but our organization is not using it as a security platform when it can do a great job of that."

More Splunk Observability Cloud cons

Pricing and Cost Advice

"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."

"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."

"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."

"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."

"Licensing is a little steep."

"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."

"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."

"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."

More OpenText SiteScope pricing and cost advice

"The price of Splunk APM is less than some of its competitors."

"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."

"The pricing is based on several factors, including the scale of deployment."

"This is an expensive solution."

"Splunk Infrastructure Monitoring is an expensive solution."

"Splunk has been fairly expensive, but it has been predictable."

"The pricing is reasonable."

"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."

More Splunk Observability Cloud pricing and cost advice

See which vendors are best for you

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Top Industries

By visitors reading reviews

Financial Services Firm

25%

Manufacturing Company

15%

Computer Software Company

University

Financial Services Firm

15%

Computer Software Company

14%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Micro Focus Voltage SiteScope?

The most valuable feature of SiteScope is its infrastructure monitoring.

See all answers

What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?

The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.

See all answers

What needs improvement with Micro Focus Voltage SiteScope?

The new version D2 has improved with a smart plan UI interface. However, while still using the classic WebTop UI, it looks outdated and not HTML5 compatible. They are currently in progress to migra...

See all answers

What do you like most about SignalFx?

The most valuable feature is dashboard creation.

See all answers

What needs improvement with SignalFx?

Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...

See all answers

What is your primary use case for SignalFx?

The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...

See all answers

Comparisons

Dynatrace vs OpenText SiteScope

Compared 11% of the time

OmniPeek vs OpenText SiteScope

Compared 9% of the time

Grafana vs OpenText SiteScope

Compared 9% of the time

OpenText Real User Monitoring vs OpenText SiteScope

Compared 8% of the time

VMware Aria Operations for Applications vs OpenText SiteScope

Compared 5% of the time

More OpenText SiteScope Competitors

Observe vs Splunk Observability Cloud

Compared 8% of the time

Sentry vs Splunk Observability Cloud

Compared 7% of the time

Cribl vs Splunk Observability Cloud

Compared 5% of the time

SigNoz vs Splunk Observability Cloud

Compared 5% of the time

Dynatrace vs Splunk Observability Cloud

Compared 4% of the time

More Splunk Observability Cloud Competitors

Product Reports

Buyer's Guide

OpenText SiteScope

August 2025

Download OpenText SiteScope product report

Buyer's Guide

Splunk Observability Cloud

July 2025

Download Splunk Observability Cloud product report

Also Known As

Micro Focus SiteScope, HPE SiteScope, SiteScope

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring

Overview

OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

OpenText SiteScope Features

OpenText SiteScope has many valuable key features. Some of the most useful ones include:

Broad functionality built on expertise: OpenText SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. OpenText SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.

Monitors legacy and modern environments: OpenText SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.
- Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.
- Virtualization: OpenText SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.

Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.

Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.

Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.

Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.

Integrations with SiteScope: OpenText SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of OpenText and third-party solutions, giving teams the ability to properly integrate their IT operations center.

OpenText

Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.

Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.

What are the key features?

Log Searching: Efficiently search and analyze logs from various sources.
Data Integration: Seamlessly integrate with multiple environments.
Dashboard Customization: Tailor dashboards to specific monitoring needs.
Monitoring Capabilities: Provides comprehensive insights into application performance.
Security Features: Analyze and address security threats across systems.
Visualization Tools: Enhance data analysis and system performance optimization.

Why consider this for ROI?

Comprehensive Visibility: Gain complete insights into IT infrastructure.
Performance Optimization: Improve overall system performance and efficiency.
Rapid Deployment: Quick setup to meet organization demands swiftly.
Enhanced Security: Strengthen security measures through detailed analytics.

In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.

Splunk

Sample Customers

Vodafone Ireland, Kuveyt Turk Participation Bank

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara

Buyer's Guide

OpenText SiteScope vs. Splunk Observability Cloud

July 2025

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