OpenText SiteScope vs Zabbix comparison

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OpenText SiteScope

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Executive SummaryUpdated on Jul 24, 2024

OpenText SiteScope and Zabbix compete in the IT monitoring solutions category. Zabbix seems to have the upper hand due to its extended capabilities and flexibility.

What features are offered by OpenText SiteScope in comparison to Zabbix?

OpenText SiteScope excels in agentless monitoring, robust performance metrics, and various integrations. Zabbix offers open-source flexibility, extensive customization, and a large community that provides plugins and scripts. SiteScope’s seamless integration with other OpenText products also provides an advantage in specific environments.

What areas of improvement can be found in OpenText SiteScope in comparison to Zabbix?

Users suggest enhancing SiteScope’s scalability and modernizing some aspects of its overall experience. Zabbix reviews emphasize the need for improved documentation and easing the complexity for new users. SiteScope could benefit from improving its user interface, while Zabbix could address the steep learning curve for beginners.

How is the ease of deployment and customer service of OpenText SiteScope in comparison to Zabbix?

SiteScope deployment is straightforward and supported by professional customer service. Zabbix’s deployment, although well-documented, might be challenging for less experienced users due to its open-source model. Zabbix community support is strong but doesn’t entirely replace the comprehensive customer service provided by SiteScope.

What setup costs and ROI can be seen with OpenText SiteScope in comparison to Zabbix?

SiteScope's setup cost is often higher, justified by its extensive features and dedicated support. Zabbix, being open-source, has lower initial costs and higher ROI in flexible budgets, but users must consider potential hidden costs in deployment and configuration complexity.

To learn more, read our detailed OpenText SiteScope vs. Zabbix Report (Updated: June 2025).

OpenText SiteScope vs. Zabbix

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText SiteScope

Ranking in Application Performance Monitoring (APM) and Observability

31st

Average Rating

7.8

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Zabbix

Ranking in Application Performance Monitoring (APM) and Observability

9th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

106

Ranking in other categories

Network Monitoring Software (1st), Server Monitoring (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (1st)

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText SiteScope is 0.5%, up from 0.4% compared to the previous year. The mindshare of Zabbix is 3.8%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Gyanesh Rahatekar

Back office at Reliance Industries Ltd

Achieve seamless incident response with valuable monitoring capabilities and reliable alerts

There are multiple features related to OpenText SiteScope monitoring that I have found to be very useful, such as SSL monitoring. If SSL is present as a file in a server, then OpenText SiteScope is a very effective tool to monitor when that certificate expires. It provides comprehensive information related to SSL certificates and log monitoring. If any kind of required keyword monitoring is present in the log file, OpenText SiteScope has excellent functionality for monitoring. It is very easy to configure and obtain the correct information related to end-user requirements. The agentless monitoring feature of OpenText SiteScope is particularly impressive and easy to configure and gather information from. According to the operations team perspective, there is no impact related to resource management from the agentless monitoring. It demonstrates very low resource consumption related to its functionality.

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B Ahmed

Manager, Information Technology Zara & Inditex at Cenomi

Enables seamless global client monitoring with reliable remote connectivity

I use the solution to provide a perfect environment for remote connectivity with my clients. Many tools that I require for system maintenance are included. I can easily monitor all of my clients throughout the world I did not give much thought to it, however, improvements could be made to Zabbix.…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Has a simple setup. It can be up and running within hours."

"It's easy to template standard monitoring configurations, and automate monitoring configuration."

"The stability of the Micro Focus Voltage SiteScope is good."

"It's a very flexible product so you can run a script out of it, even straight out of the box."

"Infrastructure monitoring is the most valuable feature."

"SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability."

"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."

"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."

More OpenText SiteScope pros

"It has an intuitive UI with beautiful graphs and customizable maps."

"The best feature is that Zabbix can report everything, and everything in Zabbix is free."

"The flexible licensing model is one of the solution's most valuable aspects. It really allows for great flexibility for companies."

"The best thing about Zabbix is the integration and the APIs that are included are very fast"

"We have found that Zabbix is more easy to use than other applications."

"The features I found most valuable are the user interface and a wide range of network devices that are easy to configure."

"The solution is open-source, easy to manage, and user-friendly making it easy for anyone to use."

"The initial setup, while not simple, is easier than other products."

More Zabbix pros

Cons

"It could be more reliable using a database repository instead of a log repository."

"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."

"More out of the box Cloud integration and capabilities."

"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."

"While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues."

"The interface of OpenText SiteScope needs improvement. It has a Java-based interface, which is slow and could be simplified for better usability."

"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."

"They should provide more templates for new vendor devices."

More OpenText SiteScope cons

"There are some features of Zabbix that are not good for reporting. The DX Spectrum solution has better reporting."

"The integration of the product is not so easy, especially when it comes to the application database."

"Zabbix claims that there is an auto-discovery process but my team member was facing difficulty and was told that it's not really automatic, and there are some manual steps."

"The APM monitoring has room for improvement, although I hear that the new 5.2 version has some improvements in that area, and I'd like to give that a go. I would like to see a few more templates out there for different styles of monitoring. I use the Grafana interface for reporting. I would also like it to have an out-of-the-box ability to email reports. You can create reports, but to be able to email those reports would be really helpful. I've got users who are not interested in logging in and generating a report. They want it all pre-canned and sent to an email address. It would also be really handy if we could pin certain reports up onto platforms such as Teams or SharePoint. A GUI for the proxy server would be cool to have for debugging purposes and for the support teams to have a look at, but I don't know whether that's really feasible to do. I get enough from the log files themselves."

"Improvement is needed as per customer requirements."

"The solution needs to add features for finding loopholes or problems and their root causes."

"Zabbix can use better documentation and support for troubleshooting."

"When we have a problem, we have to do a lot of research to solve it."

More Zabbix cons

Pricing and Cost Advice

"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."

"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."

"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."

"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."

"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."

"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."

"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."

"Licensing is a little steep."

More OpenText SiteScope pricing and cost advice

"I use the tool's free version."

"It's an open-source solution that can be used free of charge."

"It is a true open-source solution, so there are no licensing costs."

"Zabbix is open-source so if one wishes to implement it in-house, they must have qualified professionals to set up and optimize databases, Linux/Unix OS, PHP, Apache, and depending on what is monitored, a full-stack network and systems administrator may be needed."

"It is open source. If you want to have a subscription or official support, you can pay for it. They have different plans, which are not that expensive. The plans are based on per monitoring server, not per monitored equipment. So, it is not at all expensive, and you can also live without the support if you want a cheaper option."

"We use the open-source version of Zabbix."

"We purchased Zabbix for a good price, including support"

"The solution is open source so is free."

More Zabbix pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

33%

Manufacturing Company

13%

Computer Software Company

11%

Government

Educational Organization

21%

Computer Software Company

14%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Micro Focus Voltage SiteScope?

The most valuable feature of SiteScope is its infrastructure monitoring.

What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?

The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.

What needs improvement with Micro Focus Voltage SiteScope?

The interface of OpenText SiteScope needs improvement. It has a Java-based interface, which is slow and could be simplified for better usability.

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

What is your experience regarding pricing and costs for Zabbix?

We didn't use the commercial version. We used the free version.

What needs improvement with Zabbix?

I think it's the best solution for monitoring. I don't know any better.

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Product Reports

Download OpenText SiteScope product report

OpenText SiteScope

March 2025

Download Zabbix product report

May 2025

Also Known As

Micro Focus SiteScope, HPE SiteScope, SiteScope

No data available

Overview

OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

OpenText SiteScope Features

OpenText SiteScope has many valuable key features. Some of the most useful ones include:

Broad functionality built on expertise: OpenText SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. OpenText SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.

Monitors legacy and modern environments: OpenText SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.
- Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.
- Virtualization: OpenText SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.

Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.

Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.

Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.

Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.

Integrations with SiteScope: OpenText SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of OpenText and third-party solutions, giving teams the ability to properly integrate their IT operations center.

OpenText

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

Vodafone Ireland, Kuveyt Turk Participation Bank

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba