Elastic Observability vs OpenText SiteScope comparison

Elastic and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. Elastic is ranked #7 with an average rating of 8.1, while OpenText is ranked #31 with an average rating of 8.5. Elastic holds a 5.0% mindshare in APM, compared to OpenText’s 0.5% mindshare. Additionally, 88% of Elastic users are willing to recommend the solution, compared to 92% of OpenText users who would recommend it.

Elastic Observability

Read 27 Elastic Observability reviews

9,500 Views
6,729 Comparison Views

88% willing to recommend

OpenText SiteScope

Read 27 OpenText SiteScope reviews

1,474 Views
632 Comparison Views

92% willing to recommend

Elastic Observability

OpenText SiteScope

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

OpenText SiteScope and Elastic Observability are both robust monitoring tools. Users seem happier with the features of Elastic Observability, despite OpenText SiteScope being favored for its lower pricing and better customer support. Elastic Observability appears to be a superior product according to user reviews, particularly when evaluating valuable features.

What features are offered by OpenText SiteScope in comparison to Elastic Observability?

OpenText SiteScope offers comprehensive monitoring capabilities, a simple configuration process, and competitive pricing. Elastic Observability delivers advanced analytics, integration with the ELK stack, and real-time insights, which users find more valuable due to its feature-rich environment.

What areas of improvement can be found in OpenText SiteScope in comparison to Elastic Observability?

Users of OpenText SiteScope note the need for improved scalability, a more modern design, and enhanced user interface navigation. Elastic Observability users suggest improving documentation, simplifying technical aspects, and providing better onboarding support. Elastic appears more focused on refining documentation, whereas SiteScope needs to address scalability and design updates more urgently.

How is the ease of deployment and customer service of OpenText SiteScope in comparison to Elastic Observability?

OpenText SiteScope is seen as straightforward to deploy but has mixed reviews about its customer service responsiveness. Elastic Observability, while slightly more complex to deploy, compensates with superior and more responsive customer support. Depth of features in Elastic makes the deployment complexity worthwhile for users.

What setup costs and ROI can be seen with OpenText SiteScope in comparison to Elastic Observability?

OpenText SiteScope offers competitive pricing, which users find advantageous, but it potentially offers lower ROI due to limitations in features. Elastic Observability, despite higher costs, is justified through its extensive functionality and higher perceived value, leading to better ROI according to user feedback.

To learn more, read our detailed Elastic Observability vs. OpenText SiteScope Report (Updated: June 2025).

Buyer's Guide

Elastic Observability vs. OpenText SiteScope

June 2025

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Helped 856,873 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Elastic Observability

Ranking in Application Performance Monitoring (APM) and Observability

7th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (11th), Log Management (16th), Container Monitoring (4th), Cloud Monitoring Software (7th)

OpenText SiteScope

Ranking in Application Performance Monitoring (APM) and Observability

31st

Average Rating

7.8

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Elastic Observability is 5.0%, down from 5.8% compared to the previous year. The mindshare of OpenText SiteScope is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Adelina Craciun

Product Owner at Swisscom

Customization enables tailored monitoring and alerting across departments

The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.

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Gyanesh Rahatekar

Back office at Reliance Industries Ltd

Achieve seamless incident response with valuable monitoring capabilities and reliable alerts

There are multiple features related to OpenText SiteScope monitoring that I have found to be very useful, such as SSL monitoring. If SSL is present as a file in a server, then OpenText SiteScope is a very effective tool to monitor when that certificate expires. It provides comprehensive information related to SSL certificates and log monitoring. If any kind of required keyword monitoring is present in the log file, OpenText SiteScope has excellent functionality for monitoring. It is very easy to configure and obtain the correct information related to end-user requirements. The agentless monitoring feature of OpenText SiteScope is particularly impressive and easy to configure and gather information from. According to the operations team perspective, there is no impact related to resource management from the agentless monitoring. It demonstrates very low resource consumption related to its functionality.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is scalable and supports multitenancy, which is beneficial for MSPs."

"Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning over a month from multiple data sources can be completed within seconds."

"All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important."

"We use AppDynamics and Elastic. The reason why we're using Elastic APM is because of the license count. It's very favorable compared to AppDynamics. It's inexpensive; it's economical."

"I think Elastic Observability is already in very good shape."

"I found Elk to be excellent for log analytics, security analytics, application code-level analytics, collaboration with DevOps teams, CI/CD, microservices, and Kubernetes, specifically cloud-native or cloud-specific tasks."

"The product has connectors to many services."

"Elastic provides built-in features for queries and report generation. It's a very good tool for monitoring integration capabilities."

More Elastic Observability pros

"Has a simple setup. It can be up and running within hours."

"The most valuable feature of SiteScope is its infrastructure monitoring."

"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."

"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."

"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."

"I would rate the stability of OpenText SiteScope as excellent."

"The product's readymade templates are perfect. It supports us a lot when we don't have much experience with the product. The templates offers us direction to proceed."

"It can monitor over a 100 technologies with built-in solution templates."

More OpenText SiteScope pros

Cons

"Elastic APM's visualization is not that great compared to other tools. It's number of metrics is very low."

"In the future, Elastic APM needs a portfolio iTool. They can provide an easy way to develop the custom UI for Kibana."

"When opening tickets, we cannot use our team mailbox."

"Elastic Observability is an excellent product for monitoring and visibility, but it lacks predictive analytics. Most solutions are aligned with the AIOps requirements, but this piece is missing in Elastic and should be included."

"There is room for improvement regarding its APM capabilities."

"The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages."

"The tool's scalability involves a more complex implementation process. It requires careful calculations to determine the number of nodes needed, the specifications of each node, and the configuration of hot, warm, and cold zones for data storage. Additionally, managing log retention policies adds further complexity. The solution's pricing also needs to be cheaper."

"The only challenging aspect for new users is often writing the query language."

More Elastic Observability cons

"While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues."

"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."

"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."

"There is a need to enhance the reporting feature in OpenText SiteScope. Reporting related to performance information for historical data needs improvement to provide better reporting related to application availability and end node availability."

"The interface of OpenText SiteScope needs improvement. It has a Java-based interface, which is slow and could be simplified for better usability."

"It may lack some features other products in the category have like more detailed transaction tracking."

"The graphs and dashboard in the solution are areas that need improvement."

"While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues."

More OpenText SiteScope cons

Pricing and Cost Advice

"Elastic Observability's pricing could be better for small-scale users."

"The product is not that cheap."

"The product’s pricing needs improvement."

"Since we are a huge company, Elastic Observability is an affordable solution for us."

"We have been using the open-source version."

"One needs to pay for the licenses, and it is an annual subscription model right now."

"Pricing is one of those situations where the more you use it, the more you pay."

"So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."

More Elastic Observability pricing and cost advice

"Licensing is a little steep."

"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."

"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."

"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."

"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."

"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."

"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."

"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."

More OpenText SiteScope pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

15%

Manufacturing Company

Government

Financial Services Firm

33%

Manufacturing Company

12%

Computer Software Company

11%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Elastic Observability?

Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...

See all answers

What is your experience regarding pricing and costs for Elastic Observability?

Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing. However, sizing and licensing information could be clearer.

See all answers

What needs improvement with Elastic Observability?

Of course, maintenance is necessary, as with any software, requiring updates with the latest features and security enhancements. It lacked some capabilities when handling on-prem devices, like netw...

See all answers

What do you like most about Micro Focus Voltage SiteScope?

The most valuable feature of SiteScope is its infrastructure monitoring.

See all answers

What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?

The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.

See all answers

What needs improvement with Micro Focus Voltage SiteScope?

The interface of OpenText SiteScope needs improvement. It has a Java-based interface, which is slow and could be simplified for better usability.

See all answers

Comparisons

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Compared 14% of the time

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Dynatrace vs Elastic Observability

Compared 12% of the time

Grafana vs Elastic Observability

Compared 9% of the time

Zabbix vs Elastic Observability

Compared 8% of the time

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Dynatrace vs OpenText SiteScope

Compared 13% of the time

Splunk AppDynamics vs OpenText SiteScope

Compared 11% of the time

OmniPeek vs OpenText SiteScope

Compared 11% of the time

Grafana vs OpenText SiteScope

Compared 11% of the time

Datadog vs OpenText SiteScope

Compared 5% of the time

More OpenText SiteScope Competitors

Product Reports

Buyer's Guide

Elastic Observability

June 2025

Download Elastic Observability product report

Buyer's Guide

OpenText SiteScope

March 2025

Download OpenText SiteScope product report

Also Known As

No data available

Micro Focus SiteScope, HPE SiteScope, SiteScope

Overview

Elastic Observability is primarily used for monitoring login events, application performance, and infrastructure, supporting significant data volumes through features like log aggregation, centralized logging, and system metric analysis.

Elastic Observability employs Elastic APM for performance and latency analysis, significantly aiding business KPIs and technical stability. It is popular among users for system and server monitoring, capacity planning, cyber security, and managing data pipelines. With the integration of Kibana, it offers robust visualization, reporting, and incident response capabilities through rapid log searches while supporting machine learning and hybrid cloud environments.

What are Elastic Observability's key features?

Economic licensing: Offers cost-effective plans.
Extensive metrics tracking: Helps in comprehensive system monitoring.
Comprehensive logging: Centralizes log data efficiently.
Performance Monitoring: Provides robust APM capabilities.
Integration: Seamlessly integrates with other solutions.
Kibana visualization: Facilitates data visualization and reporting.
Machine learning support: Enables advanced data analysis.
Flexible deployment: Supports various deployment environments.
Rapid log searches: Enhances quick incident response.
Accessibility: Offers extensive online documentation and connector support.

What benefits or ROI should users look for in Elastic Observability reviews?

Stability: Look for consistent performance and reliability.
Compliance: Effective monitoring aids in regulation adherence.
System Security: Enhanced system monitoring and alert management.
Cost-Effectiveness: Evaluate the economic pricing models.
Scalability: Adequate scalability options for growing needs.

Companies in technology, finance, healthcare, and other industries implement Elastic Observability for tailored monitoring solutions. They find its integration with existing systems useful for maintaining operation efficiency and security, particularly valuing the visualization capabilities through Kibana to monitor KPIs and improve incident response times.

Elastic

OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

OpenText SiteScope Features

OpenText SiteScope has many valuable key features. Some of the most useful ones include:

Broad functionality built on expertise: OpenText SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. OpenText SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.

Monitors legacy and modern environments: OpenText SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.
- Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.
- Virtualization: OpenText SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.

Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.

Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.

Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.

Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.

Integrations with SiteScope: OpenText SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of OpenText and third-party solutions, giving teams the ability to properly integrate their IT operations center.

OpenText

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank

Vodafone Ireland, Kuveyt Turk Participation Bank

Buyer's Guide

Elastic Observability vs. OpenText SiteScope

June 2025

Free Report: Elastic Observability vs. OpenText SiteScope

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