We primarily use the solution for test management.
The solution has dozens of excellent features. It's hard to pinpoint just one.
The initial setup is straightforward. It's not too hard to deploy.
The pricing of the product could be improved.
The solution needs to offer support for Agile. Currently, ALM only supports Waterfall. Whereas ALM Octane is a product that Micro Focus has full for Agile projects. It's not really and apples to apples comparison between those two products, however, it shows that the company has an understanding of Agile and it would be nice if they could support it on both products.
I've been using the solution for over ten years. It's been quite a while since we actually started using it - about a decade. Therefore, I have quite a bit of experience with it.
We have multiple clients using the solution. The number of users for each entity varies.
I can't speak to if any have plans to scale or increase usage in the future.
The technical support aspect of the solution isn't the best. That said, I haven't met a vendor that has very good technical support.
The initial setup is not overly complex. It's pretty straightforward in general. A company shouldn't have any issues implementing it.
I can't speak to how long the deployment actually took. It varies from client to client. We've had clients that deployed in two to three weeks, and others that took months. It depends on many factors.
We are implementors. We help clients set up and deploy the solution.
The licensing costs vary from client to client. There are different prices for SaaS versus on-premises deployments, for example.
There are only Micro Focus and Tricentis that are playing in this space properly. Anything else really isn't competing.
I would advise maybe to look more at ALM Octane if a company is in an Agile and DevOps transformation program. This product wouldn't really be suitable if that was the case.
Overall, I would rate the solution at a three out of ten.
