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Test Management Tools
May 2022
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Mihai Grigorescu - PeerSpot reviewer
Director Software Quality Assurance at Inspired Testing
Real User
Top 20
Needs better pricing and technical support and requires Agile support capabilities
Pros and Cons
  • "The initial setup is straightforward. It's not too hard to deploy."
  • "The solution needs to offer support for Agile. Currently, ALM only supports Waterfall."

What is our primary use case?

We primarily use the solution for test management.

What is most valuable?

The solution has dozens of excellent features. It's hard to pinpoint just one.

The initial setup is straightforward. It's not too hard to deploy.

What needs improvement?

The pricing of the product could be improved.

The solution needs to offer support for Agile. Currently, ALM only supports Waterfall. Whereas ALM Octane is a product that Micro Focus has full for Agile projects. It's not really and apples to apples comparison between those two products, however, it shows that the company has an understanding of Agile and it would be nice if they could support it on both products.

For how long have I used the solution?

I've been using the solution for over ten years. It's been quite a while since we actually started using it - about a decade. Therefore, I have quite a bit of experience with it.

What do I think about the scalability of the solution?

We have multiple clients using the solution. The number of users for each entity varies.

I can't speak to if any have plans to scale or increase usage in the future.

How are customer service and technical support?

The technical support aspect of the solution isn't the best. That said, I haven't met a vendor that has very good technical support.

How was the initial setup?

The initial setup is not overly complex. It's pretty straightforward in general. A company shouldn't have any issues implementing it.

I can't speak to how long the deployment actually took. It varies from client to client. We've had clients that deployed in two to three weeks, and others that took months. It depends on many factors.

What about the implementation team?

We are implementors. We help clients set up and deploy the solution.

What's my experience with pricing, setup cost, and licensing?

The licensing costs vary from client to client. There are different prices for SaaS versus on-premises deployments, for example.

Which other solutions did I evaluate?

There are only Micro Focus and Tricentis that are playing in this space properly. Anything else really isn't competing.

What other advice do I have?

I would advise maybe to look more at ALM Octane if a company is in an Agile and DevOps transformation program. This product wouldn't really be suitable if that was the case.

Overall, I would rate the solution at a three out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Test Management Tools
May 2022
Get our free report covering Micro Focus, Micro Focus, Micro Focus, and other competitors of Micro Focus DevPartner. Updated: May 2022.
607,127 professionals have used our research since 2012.