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LeanIX pros and cons

Vendor: SAP LeanIX

4.1 out of 5

25 reviews
96% willing to recommend

Pros & Cons summary

LeanIX simplifies IT architecture management with intuitive mapping, extensive reporting including CXO dashboards, and educational resources via LeanIX Academy. Suitable for both technical and business users, it provides comprehensive ecosystem views. Despite valuable tools like an assessment tool and ServiceNow integration, unpredictable pricing and complexity challenges navigation. Documentation and support are lacking, with insufficient developer resources and frequent server timeouts, affecting usability and report generation capabilities.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

LeanIX provides effective assessment tools that automatically generate detailed analyses from input data.

LeanIX application portfolio management utilizes historical information to provide a comprehensive system profile for change management.

LeanIX effectively integrates with ServiceNow and is capable of hardware device configuration.

LeanIX enables the creation of landscape maps, demonstrating relationships between different applications.

LeanIX includes comprehensive educational resources through LeanIX Academy.

CONS

Pricing of LeanIX is unpredictable and considered expensive for the functionality offered.

API integration and the use of customizations have inadequate documentation and support.

Out-of-the-box connectors provided by LeanIX require improvement and adaptation for client readiness.

LeanIX struggles with direct integrations and the overall integration architecture for data exchange could be enhanced.

Server timeouts are frequent, causing repeated transactions, and response times for support services need improvement.

LeanIX Pros review quotes

CRM Manager at a tech services company with 501-1,000 employees

Jul 29, 2019

We've been able to develop some nice looking reports, and the dashboard's capability to map is very easy compared to Enterprise Architect.

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reviewer1321518

Consultant at a consultancy with 11-50 employees

Apr 12, 2020

The usability is very high. It almost looks like a Facebook for Enterprise architecture, it's pretty nice. It's HTML5 based. The repository is very easy. It has 10 different ways of sorting the objects you have in your architecture repository. Maintaining new data or to add data to your repository is very easy.

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reviewer1383426

Principal Enterprise Architect at a construction company with 201-500 employees

Jul 31, 2020

The most valuable features are that it's user-friendly and the user experience. It's easy to map the fact sheets.

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MS

MichaelSukachev

Sr. Enterprise Architect at a tech services company with 501-1,000 employees

Oct 8, 2020

Among the most valuable features are the easy-to-use interface and the ability to get quick results... Many tools that I have seen are great for technical people and for giving technical and business information as well, but they're not as friendly and easy as LeanIX... It works well for both technical and business users. It provides a good combination, enabling you to quickly put valuable information in for both technical and non-technical people and derive results.

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Principal Enterprise Architect (Cognizant Digital Business) at Cognizant

Apr 25, 2022

LeanIX has good usability and stability. This SaaS is intuitive, easy to use, and comes with a nice reporting feature.

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Director at Hexaware Technologies Limited

Oct 25, 2022

The solution has a very useful assessment tool that automatically populates from input data to produce a detailed analysis of customer's environments.

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Solutions Consultant at Inspi Technologies

Dec 20, 2022

I like LeanIX's ease of use in general.

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Roshan Bhondekar

IT Service Delivery Leader | Senior Consultant at Cognizant

Feb 17, 2023

LeanIX has a great application information architecture.

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reviewer2115357

Principle Research Director at a computer software company with 1,001-5,000 employees

Feb 27, 2023

The most valuable feature would be application portfolio management, which is where they came from, but over time, they have got artificial intelligence. They built up a very good repository. If I identify a system by name, from historical information, oftentimes, they can tell me that this is deployed with this number of CPUs and they can give me a really good profile of the application for me to put it into a change management database with very little effort.

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VM

VenkateshMulabagilu

Digital Enterprise Architect at DXC Technology

Mar 21, 2023

I like the tool’s integration and maps.

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Show 10 more reviews (out of 24)

LeanIX Cons review quotes

CRM Manager at a tech services company with 501-1,000 employees

Jul 29, 2019

It's hard to predict the pricing of the system.

Read full review

reviewer1321518

Consultant at a consultancy with 11-50 employees

Apr 12, 2020

Not a ten because you always have that gap between complexity and easy to use. And the more complex the tool becomes, the more difficult it is to get the usability.

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reviewer1383426

Principal Enterprise Architect at a construction company with 201-500 employees

Jul 31, 2020

They should improve the out of the box connectors that they provide. They should see if clients are really ready to adapt them.

Read full review

Free Report: LeanIX Reviews and More

Learn what your peers think about LeanIX. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.

879,371 professionals have used our research since 2012.

MS

MichaelSukachev

Sr. Enterprise Architect at a tech services company with 501-1,000 employees

Oct 8, 2020

Another area for improvement is that when you're starting to look into more advanced information, using the solution's APIs and its customizations, documentation for that specific aspect is not very good. There is not too much support built into the offering for that aspect, for a developer.

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Principal Enterprise Architect (Cognizant Digital Business) at Cognizant

Apr 25, 2022

What would make LeanIX better is more variety in terms of reporting, and more flexibility with its data importing feature.

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Director at Hexaware Technologies Limited

Oct 25, 2022

The solution needs to incorporate a data patch tool that moves within and irons data.

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Solutions Consultant at Inspi Technologies

Dec 20, 2022

The modeling could be improved.

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Roshan Bhondekar

IT Service Delivery Leader | Senior Consultant at Cognizant

Feb 17, 2023

The initial setup has room for improvement.

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reviewer2115357

Principle Research Director at a computer software company with 1,001-5,000 employees

Feb 27, 2023

They're probably positioned pretty well. I hope that they would not focus that much on the business architecture, and they would focus more on the overall cloud strategy and how we can leverage multi-cloud and transition back and forth from other cloud providers. With a lot of current vendors, you get locked in with one cloud, and then you try to migrate to someone else, and it becomes very problematic. What they need to do is to look at the overall data strategy, and they probably need to amplify their data strategy, especially around multi-cloud.

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VM

VenkateshMulabagilu

Digital Enterprise Architect at DXC Technology

Mar 21, 2023

The solution’s API integration needs to improve. I would like to see a digital screen watch feature also in the solution.

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Show 10 more reviews (out of 24)

Product Categories

Product Categories

Enterprise Architecture Management

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Product Categories

Product Categories

Enterprise Architecture Management

Popular Comparisons

Popular Comparisons

Sparx Systems Enterprise Architect vs LeanIX

erwin Data Modeler vs LeanIX

MEGA HOPEX vs LeanIX

SAP PowerDesigner vs LeanIX

BiZZdesign HoriZZon vs LeanIX

Planview Portfolios vs LeanIX

iServer vs LeanIX

IDERA ER/Studio vs LeanIX

Avolution ABACUS vs LeanIX

OrbusInfinity vs LeanIX

erwin Evolve vs LeanIX

PTC Windchill vs LeanIX

Ardoq vs LeanIX

QualiWare X vs LeanIX

ADOIT vs LeanIX

See all alternatives

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