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Featured KnowBe4 reviews

KnowBe4 mindshare

As of June 2025, the mindshare of KnowBe4 in the Security Awareness Training category stands at 27.4%, down from 34.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Security Awareness Training

PeerResearch reports based on KnowBe4 reviews

TypeTitleDate
CategorySecurity Awareness TrainingJun 11, 2025Download
ProductReviews, tips, and advice from real usersJun 11, 2025Download
ComparisonKnowBe4 vs Proofpoint Email ProtectionJun 11, 2025Download
ComparisonKnowBe4 vs Sophos Phish ThreatJun 11, 2025Download
Suggested products
TitleRatingMindshareRecommending
Proofpoint Email Protection4.28.7%95%52 interviewsAdd to research
Proofpoint’s ZenGuide4.05.4%100%2 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
7%
Construction Company
7%
Educational Organization
6%
Government
6%
University
6%
Healthcare Company
6%
Comms Service Provider
5%
Manufacturing Company
5%
Retailer
4%
Energy/Utilities Company
4%
Insurance Company
4%
Performing Arts
3%
Real Estate/Law Firm
3%
Legal Firm
3%
Hospitality Company
2%
Recreational Facilities/Services Company
2%
Consumer Goods Company
2%
Outsourcing Company
2%
Non Profit
1%
Wholesaler/Distributor
1%
Media Company
1%
Logistics Company
1%
Renewables & Environment Company
1%
Leisure / Travel Company
1%
Agriculture
1%
Pharma/Biotech Company
1%
Transportation Company
1%
 

KnowBe4 reviews

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PeerSpot user
Cyber Security Engineer at a financial services firm with 10,001+ employees
Verified user of KnowBe4
May 24, 2025
Effective cybersecurity awareness increases with training, but needs enhanced developer focus

Pros

"KnowBe4's AI integration has enhanced email authenticity."

Cons

"During the last downtime, it caused significant disruption as users couldn't access the system."
DZ
Owner at Ekforce LLC
Verified user of KnowBe4
May 22, 2025
Phishing threats awareness rises through comprehensive and localized educational resources

Pros

"Their support is very quick and informative, deserving a rating of 10."

Cons

"As an exceptional product, they are relatively expensive, but it is worth it because compared to offline education with hired dedicated people, it would be much more expensive and not obviously more efficient."
Find out what your peers are saying about KnowBe4. Updated May 2025
856,278 professionals have used our research since 2012.
MT
Senior Compliance Officer at a university with 1,001-5,000 employees
Verified user of KnowBe4
Jun 3, 2025
Boosts Security Awareness and Efficiency Through Advanced Email Filtering

Pros

"It has helped us tremendously in cybersecurity awareness."

Cons

"If a new feature is introduced and a user without an IT background faces difficulty in operating the new feature, chat bots would be very helpful to ask questions and get responses."
Brad Mathis - PeerSpot user
Employee-Owner, Senior Consultant, Information Security at Keller Schroeder
Verified user of KnowBe4
Jun 9, 2024
Lowers human element risks and has innovative training

Pros

"KnowBe4's formulas for risk reduction simply work. Being a technical company, our initial phish-prone percentage wasn't super high, but it was still around 18%. Since we have been requiring ongoing training and simulated phish testing, our average phish-prone percentage hovers in the 0 to 3% range now. "
PeerSpot user
Business Intelligence Developer at a consultancy with 51-200 employees
Verified user of KnowBe4
Jun 4, 2025
Comprehensive training aids employees while offering potential for gamified improvements

Pros

"The main advantages are the user-friendly UI and its overall ease of use."

Cons

"This product has a questions and answers section which is in text form. It could be updated to include a video game format where an employee uses the game to answer these scenarios."
CK
Solution Architect at a consultancy with 51-200 employees
Verified user of KnowBe4
Feb 2, 2025
Security awareness has improved through user training while text message support is needed

Pros

"The ability to have business leadership be aware of their users' security posture as well as any kind of security awareness training being pushed by cybersecurity insurance and underwriters is valuable. "

Cons

"I would like to see Novo4 expand to other channels outside of emails to things such as text messages."
VO
Senior Research Analyst - Security, Privacy, Risk & Compliance at Info-Tech Research Group
Verified user of KnowBe4
Apr 22, 2024
Provides an ease of customization and robust reporting capabilities

Pros

"Their customizable nature allows us to create scenarios that closely resemble real-world phishing attempts, making them highly relatable to our end users."

Cons

"Enhancing the product's emotional intelligence, particularly by providing training content tailored to specific audiences, is an area for improvement."
DZ
Owner at Ekforce LLC
Verified user of KnowBe4
Apr 23, 2021
Product version discussed: Latest Version
An integrated platform for security awareness training with many valuable features

Pros

"There are many valuable features. It's already deployed in the cloud, and you don't have to install anything. You just upload your users to the cloud and tweak something if needed. You can whitelist some servers to work with this properly. When everything is ready, you can start using the platform and its many automated features."

Cons

"It could be more localized for Ukrainian users. This platform is international, and it has a lot of material in different languages, but not in Ukrainian and Russian languages. There's plenty of different content updated regularly for English, French, and German users. They have a lot more information, and Ukrainian users also want more."