Proofpoint Email Protection and KnowBe4 compete in the email security and user awareness training sector. KnowBe4 has the upper hand in user satisfaction, pricing, and effectiveness, while Proofpoint Email Protection is renowned for its robust security measures.
Features: Proofpoint Email Protection includes advanced filtering, integration with threat intelligence, and detailed threat analysis reports. KnowBe4 features robust security awareness training programs, a simulated phishing platform, and comprehensive reporting on user behavior and threat mitigation.
Room for Improvement: Proofpoint could improve its complexity in deployment, streamline its interface, and enhance support documentation. KnowBe4 can expand its advanced threat detection features, integrate deeper with third-party security systems, and offer more customizable phishing scenarios.
Ease of Deployment and Customer Service: Proofpoint offers a complex deployment but provides personalized customer support to assist clients through configuration. KnowBe4 is noted for its straightforward setup, accessible customer service, and comprehensive initial training, which facilitates a quicker implementation process.
Pricing and ROI: Proofpoint's higher setup costs reflect its extensive security capabilities, providing ROI through a decrease in threat incidents. KnowBe4, with lower initial costs, focuses on training, achieving high ROI through improved employee security awareness. Despite upfront expenses, both prove valuable for enhancing organizational security.
We learned extensively about cybersecurity with the training, and the automated trainings are very convenient and feasible for us.
Their support is very quick and informative.
I find the customer service and support to be very responsive.
I believe we can scale it effectively.
Proofpoint is scalable for multi-site organizations with thousands of users.
During the last downtime, it caused significant disruption as users couldn't access the system.
Since OWASP Top 10 is open source, teaching these principles to keep organizations secure beyond Exchange server protection would be valuable.
It could be updated to include a video game format where an employee uses the game to answer these scenarios.
If a new feature is introduced and a user without an IT background faces difficulty in operating the new feature, chat bots would be very helpful to ask questions and get responses.
Proofpoint could expand its phishing detection capabilities to improve its efficiency.
More security could be implemented.
I may advise Proofpoint to adjust marketing solutions based on each country.
The solution was considered expensive, particularly in government contexts.
As an exceptional product, they are relatively expensive, but it is worth it because compared to offline education with hired dedicated people, it would be much more expensive and not obviously more efficient.
It's about five dollars a seat per month.
Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees.
Additional costs do come in, but it enhances security.
Modern phishing emails appear authentic, as if from friends. This enables full-blown ATP operations using AI to generate convincing phishing emails, making it crucial to focus on AI-based detection against AI-generated threats.
I use it to educate the staff more directly on the risks of phishing attempts.
The main advantages are the user-friendly UI and its overall ease of use.
The main feature I find most effective is that Proofpoint Email Protection scans emails and quarantines the doubtful ones.
The most beneficial feature of Proofpoint Email Protection is mostly spam filtering; it was very efficient, and we were very happy with the functionality as only relevant emails were allowed for mailboxes.
Old school Security Awareness Training is static. It’s a one-time event without follow-up. KnowBe4's Kevin Mitnick Security Awareness Training starts with a baseline test to show the actual Phish-prone percentage of your users. Then it steps users through effective, interactive, on-demand browser-based training. As step three, you send frequent simulated phishing attacks to your employees to reinforce the training. This last feature, frequent simulated phishing attacks (we recommend at the very least once a month) really creates a change in behavior.
Proofpoint Email Protection enhances email security by blocking phishing, malware, and spam threats. It serves as a firewall for inbound and outbound emails, featuring encryption, data loss prevention, and machine learning capabilities.
Businesses use Proofpoint Email Protection for its advanced anti-phishing tools, threat protection, sandboxing, and spam filtering, significantly improving email security infrastructure. It offers strong AI and algorithms, user-friendly dashboards, and efficient quarantine and analysis tools. Integration with Office 365, flexible blacklist/whitelist options, and robust malware protection are key strengths. While it provides scalability, reliability, and cost-effectiveness, areas for improvement include better integration with complex environments, enhanced search functionality, and more intuitive smart search.
What are the important features of Proofpoint Email Protection?
What benefits do businesses gain from Proofpoint Email Protection?
Industries such as healthcare, finance, and retail implement Proofpoint Email Protection to safeguard sensitive information and ensure compliance. In finance, it prevents fraud and secures transactions, while in healthcare, it protects patient data and prevents breaches. Retailers use it to secure customer information and protect against phishing attacks, enhancing overall security and trust.
We monitor all Security Awareness Training reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.