"The main thing is the overall report card. We get to tell the percentages of users who click on links and who don't click on links. We also get an overall score or risk score from them, which also helps us."
"There are many valuable features. It's already deployed in the cloud, and you don't have to install anything. You just upload your users to the cloud and tweak something if needed. You can whitelist some servers to work with this properly. When everything is ready, you can start using the platform and its many automated features."
"Provides better control over emails, especially those sent via Office 365 on the cloud."
"It was easy to set up."
"The setup was easy."
"The stability is very good."
"Proofpoint Email Protection is a good product, and its most beneficial feature is the Threat Response Auto-Pull. I also like that it's an integrated email security solution."
"The archive feature is valuable."
"The anti-spam features are excellent on the email firewalls."
"They have customized security rules, mature rules, anti-virus protection, as well as email authentication similar to SPF, DKIM, and DMARC."
"It can be more interactive with users. We want to put the users in different scenarios and let them make decisions. For example, instead of making users go through a video and then asking questions, it can have a video where they click on the scenarios and have to make decisions. It can maybe have something like a live simulation. It would be nice for users."
"It could be more localized for Ukrainian users. This platform is international, and it has a lot of material in different languages, but not in Ukrainian and Russian languages. There's plenty of different content updated regularly for English, French, and German users. They have a lot more information, and Ukrainian users also want more."
"Sometimes it detects false positives."
"The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere."
"Proofpoint Email Protection's interface is confusing and could be improved."
"The product's deployment is complex and requires technical knowledge."
"Some use cases haven't been dealt with yet."
"Proofpoint Email Protection could improve by allowing more customization of the reports, such as exceptions and black-and-white lists."
"We find the cost to be prohibitive."
"Unfortunately, the whole product is going downhill right now, ever since they were sold to Thoma Bravo. We're constantly having problems with stability and the product in general."
Earn 20 points
KnowBe4 is ranked 2nd in Security Awareness Training while Proofpoint Email Protection is ranked 1st in Security Awareness Training with 44 reviews. KnowBe4 is rated 9.0, while Proofpoint Email Protection is rated 8.4. The top reviewer of KnowBe4 writes "An integrated platform for security awareness training with many valuable features". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". KnowBe4 is most compared with Terranova Security, Barracuda PhishLine, Sophos Phish Threat, Arctic Wolf Managed Security Awareness and MetaCompliance MetaPhish, whereas Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email and Barracuda Email Security Gateway.
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