"The main thing is the overall report card. We get to tell the percentages of users who click on links and who don't click on links. We also get an overall score or risk score from them, which also helps us."
"There are many valuable features. It's already deployed in the cloud, and you don't have to install anything. You just upload your users to the cloud and tweak something if needed. You can whitelist some servers to work with this properly. When everything is ready, you can start using the platform and its many automated features."
"The initial implementation is pretty easy to handle."
"The solution scales quite well."
"The solution offers very good flexibility. You can blacklist or whitelist with ease."
"I like all the features with Proofpoint, such as how it filters the spam and marketing mail, lost reality mail, blocks phishing attacks, blocks malicious attachments, and stops phishing links. Also it can defend against the business email compromise impersonation technique. It is a complete solution for all email attacks. It filters for the bad, malicious attachments. If there is any executable file, it can be deleted. It is a good, complete solution."
"Its anti-phishing functionality is the most valuable. Certainly, the biggest problem I have is phishing."
"Provides better control over emails, especially those sent via Office 365 on the cloud."
"Proofpoint is the main tool for blocking spam because it denies the connection altogether."
"The most valuable features are the business email compromise protection and targeted attack prevention."
"It could be more localized for Ukrainian users. This platform is international, and it has a lot of material in different languages, but not in Ukrainian and Russian languages. There's plenty of different content updated regularly for English, French, and German users. They have a lot more information, and Ukrainian users also want more."
"It can be more interactive with users. We want to put the users in different scenarios and let them make decisions. For example, instead of making users go through a video and then asking questions, it can have a video where they click on the scenarios and have to make decisions. It can maybe have something like a live simulation. It would be nice for users."
"We find the cost to be prohibitive."
"Some use cases haven't been dealt with yet."
"Integration for reporting needs to be improved, it's too complex."
"The Secure Mail aspect should have an Outlook add-in, instead of an external dashboard that outside users have to access."
"It has too many screens. It is kind of a conglomeration of products. In other words, they built product A, product B, and product C, and they are yet to integrate them into a single administrative console. I would certainly like to see a more seamless administrative interface. I would also like to see them include more bang for the buck, by including features like email fraud protection, rather than making their product so piecemeal, where you are buying little pieces. I agree with the idea of having multiple tiers or layers, but maybe as small, medium, and large, as opposed to an a la carte menu."
"The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere."
"I would want better spear phishing protection in the essentials package."
"They do not have an on-demand scan for the internal viruses and internal users, and they don't have a scan for the exchange server against viruses and spam as Symantec does."
KnowBe4 is ranked 1st in Security Awareness Training with 2 reviews while Proofpoint Email Protection is ranked 2nd in Email Security with 11 reviews. KnowBe4 is rated 9.6, while Proofpoint Email Protection is rated 8.8. The top reviewer of KnowBe4 writes "A straightforward and stable solution that provides an overall report card and is helpful in reducing the risk score". On the other hand, the top reviewer of Proofpoint Email Protection writes "Flexible, very secure, and offers excellent technical support". KnowBe4 is most compared with Wombat Security Education Platform, Cofense PhishMe, Sophos Phish Threat, Barracuda PhishLine and Terranova Security, whereas Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Palo Alto Networks WildFire, Cisco Secure Email, Microsoft Exchange Online Protection and Barracuda Sentinel.
We monitor all Security Awareness Training reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
