Proofpoint Email Protection and KnowBe4 compete in the email security and user awareness training sector. KnowBe4 has the upper hand in user satisfaction, pricing, and effectiveness, while Proofpoint Email Protection is renowned for its robust security measures.
Features: Proofpoint Email Protection includes advanced filtering, integration with threat intelligence, and detailed threat analysis reports. KnowBe4 features robust security awareness training programs, a simulated phishing platform, and comprehensive reporting on user behavior and threat mitigation.
Room for Improvement: Proofpoint could improve its complexity in deployment, streamline its interface, and enhance support documentation. KnowBe4 can expand its advanced threat detection features, integrate deeper with third-party security systems, and offer more customizable phishing scenarios.
Ease of Deployment and Customer Service: Proofpoint offers a complex deployment but provides personalized customer support to assist clients through configuration. KnowBe4 is noted for its straightforward setup, accessible customer service, and comprehensive initial training, which facilitates a quicker implementation process.
Pricing and ROI: Proofpoint's higher setup costs reflect its extensive security capabilities, providing ROI through a decrease in threat incidents. KnowBe4, with lower initial costs, focuses on training, achieving high ROI through improved employee security awareness. Despite upfront expenses, both prove valuable for enhancing organizational security.
We learned extensively about cybersecurity with the training, and the automated trainings are very convenient and feasible for us.
This soft ROI shows value within the company and how security and data are being protected.
Their support is very quick and informative.
We have escalated questions to KnowBe4's technical support, and it has been quite helpful in guiding us, especially when we request feature edits or face buggy issues.
I find the customer service and support to be very responsive.
I would evaluate the scalability of KnowBe4 as quite scalable, giving it an 8.5 on a scale of one to ten.
The product is pretty much scalable.
Proofpoint is scalable for multi-site organizations with thousands of users.
KnowBe4 works without interruptions and is very stable.
In terms of stability, KnowBe4 is stable; based on the training we are receiving, I would rate it at nine out of ten.
During the last downtime, it caused significant disruption as users couldn't access the system.
KnowBe4 could educate people about OWASP Top 10 in web security testing and API security.
KnowBe4 should focus more on these issues and provide guidance on dealing with links received from individuals who attempt to manipulate our emotions, particularly on social media platforms such as Facebook and LinkedIn.
The more complicated things they do about phishing, AI, and social engineering are very important, and the way they do it is very structured and good.
Proofpoint could expand its phishing detection capabilities to improve its efficiency.
More security could be implemented.
I may advise Proofpoint to adjust marketing solutions based on each country.
It's about five dollars a seat per month.
The solution was considered expensive, particularly in government contexts.
As an exceptional product, they are relatively expensive, but it is worth it because compared to offline education with hired dedicated people, it would be much more expensive and not obviously more efficient.
Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees.
Additional costs do come in, but it enhances security.
Modern phishing emails appear authentic, as if from friends. This enables full-blown ATP operations using AI to generate convincing phishing emails, making it crucial to focus on AI-based detection against AI-generated threats.
This is the biggest benefit to raise caution in the digital world, making people aware of the importance of verifying the sources of information.
I appreciate the training methodology. It is detailed with videos and real examples about handling phishing emails and dealing with social media links received through WhatsApp, email, or other platforms.
The main feature I find most effective is that Proofpoint Email Protection scans emails and quarantines the doubtful ones.
The most beneficial feature of Proofpoint Email Protection is mostly spam filtering; it was very efficient, and we were very happy with the functionality as only relevant emails were allowed for mailboxes.
Old school Security Awareness Training is static. It’s a one-time event without follow-up. KnowBe4's Kevin Mitnick Security Awareness Training starts with a baseline test to show the actual Phish-prone percentage of your users. Then it steps users through effective, interactive, on-demand browser-based training. As step three, you send frequent simulated phishing attacks to your employees to reinforce the training. This last feature, frequent simulated phishing attacks (we recommend at the very least once a month) really creates a change in behavior.
Proofpoint Email Protection enhances email security by blocking phishing, malware, and spam threats. It serves as a firewall for inbound and outbound emails, featuring encryption, data loss prevention, and machine learning capabilities.
Businesses use Proofpoint Email Protection for its advanced anti-phishing tools, threat protection, sandboxing, and spam filtering, significantly improving email security infrastructure. It offers strong AI and algorithms, user-friendly dashboards, and efficient quarantine and analysis tools. Integration with Office 365, flexible blacklist/whitelist options, and robust malware protection are key strengths. While it provides scalability, reliability, and cost-effectiveness, areas for improvement include better integration with complex environments, enhanced search functionality, and more intuitive smart search.
What are the important features of Proofpoint Email Protection?
What benefits do businesses gain from Proofpoint Email Protection?
Industries such as healthcare, finance, and retail implement Proofpoint Email Protection to safeguard sensitive information and ensure compliance. In finance, it prevents fraud and secures transactions, while in healthcare, it protects patient data and prevents breaches. Retailers use it to secure customer information and protect against phishing attacks, enhancing overall security and trust.
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