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Khoros Social Media Management pros and cons

Vendor: Khoros
3.2 out of 5
 

Khoros Social Media Management Pros review quotes

Jeffrey Humble - PeerSpot reviewer
Innovation Designer & Founder at Jeffrey Humble
Jul 15, 2026
We made all kinds of visualizations, and a lot of it was for events, so we would put tweets on TV.
reviewer2715654 - PeerSpot reviewer
Director and Marketing Consultant at a non-tech company with 1-10 employees
Jun 11, 2026
Khoros Social Media Management impacts my organization positively by improving efficiency due to the approvals and the coordination of teamwork.
reviewer2861046 - PeerSpot reviewer
Senior Manager at a tech vendor with 1,001-5,000 employees
Jun 25, 2026
Khoros Social Media Management has positively impacted our organization in that the community management tool has been really helpful to our customers, saving a lot of cases.
 

Khoros Social Media Management Cons review quotes

Jeffrey Humble - PeerSpot reviewer
Innovation Designer & Founder at Jeffrey Humble
Jul 15, 2026
I think that we weren't really good at Mass Relevance and Spredfast; we weren't really good at building a platform-agnostic software tool base.
reviewer2715654 - PeerSpot reviewer
Director and Marketing Consultant at a non-tech company with 1-10 employees
Jun 11, 2026
I think the main issue is Khoros Social Media Management's interface and the UX design, as it is less modern compared to other social media tools that we were using.
reviewer2861046 - PeerSpot reviewer
Senior Manager at a tech vendor with 1,001-5,000 employees
Jun 25, 2026
Customer support has been very good earlier, but recently I feel it has degraded.