JotForm has helped us collect data that otherwise would have been trapped in analogue forms. It has also helped us stay compliant as it allows you to automatically populate fields in a PDF. (It even has a signature field which has been super useful). There are also custom notifications that help us notify the sales rep when there has been a request. And because there is an API, you can pretty much do anything. Centralizing our data has also been very helpful in terms of audits. In the past, it was up to reps to collect and ensure the correct data was being collected. JotForm's response validation has helped reduce the chance for human error.