Infocyte HUNT Reviews

What is our primary use case?

We primarily use the solution for security.

What is most valuable?

The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent.

What needs improvement?

The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously. The stability isn't ideal. The agents are in locked states and need to be reinstalled occasionally. There's also an area where they lack is the grouping of the agents. If it could be made a little easier to manage and for agents to be moved around it would make for a better solution. The solution needs to offer more support of different operating systems.

For how long have I used the solution?

I've been using the solution for three months.

What do I think about the stability of the solution?

The stability isn't quite ideal yet. It has work to do. Sometimes the agents are in locked states and they need to be reinstalled from time to time.

What do I think about the scalability of the solution?

With the nature of that install on OS, the platform itself is scalable. However, they lack support for operating systems. Some of the older versions of Linux and Linux, in general, are not supported.

How are customer service and support?

There was support for the tool itself being able to be installed on different platforms. Trying the support, we found them to be pretty responsive. Overall, we've been very satisfied with the service.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution. Infocyte HUNT was the first one we've worked with in this manner.

How was the initial setup?

The initial setup is not straightforward at all. It's very complex. The deployment is not an enjoyable process at all.  We tried to use the integration strategies such as the regular deployment tools like SCCA. However, the provided binaries don't work with those tools. We had to do a lot of the installation manually. It took time.

What's my experience with pricing, setup cost, and licensing?

I didn't take part in the purchasing process and therefore can't speak to the costs surrounding licensing.

What other advice do I have?

We're just a customer. We don't have a business relationship with the company. I'm not sure which version of the solution I'm currently using. As I'm on cloud deployment, I believe it to be the most recent version. I'd warn others considering the solution that they'll need to build their own packages, so they should be prepared for that. I'd rate the solution six out of ten.

Which deployment model are you using for this solution?

Public Cloud