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Datto Endpoint Detection and Response (EDR) vs WatchGuard Firebox comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
591
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Datto Endpoint Detection an...
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
Endpoint Detection and Response (EDR) (42nd)
WatchGuard Firebox
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
134
Ranking in other categories
Data Loss Prevention (DLP) (11th), Firewalls (12th), Intrusion Detection and Prevention Software (IDPS) (5th), Anti-Malware Tools (7th), Endpoint Detection and Response (EDR) (16th), Application Control (5th), Unified Threat Management (UTM) (3rd)
 

Featured Reviews

Abhinandan Yadav - PeerSpot reviewer
Network Security Engineer at Arrow PC Network Pvt Ltd
Unified security and sd-wan have improved uptime and cut wan costs for multi-site branches
Users report stability issues in certain versions, which requires regular updates. Real-world attacks have also highlighted the need for urgent patching of vulnerabilities.Fortinet FortiGate, while a powerful and feature-rich web firewall, could improve in areas like firmware stability, documentation, and ease of use. The learning curve can be steep for some users. For beginners, support quality can vary, and frequent updates with occasional vulnerabilities call for careful patch management. However, once Fortinet FortiGate is configured, it remains highly reliable and efficient. Customer support needs improvement, as I find it very slow, with reports from other users reflecting that customer support is inadequate.
reviewer2406663 - PeerSpot reviewer
Director at a computer software company with 11-50 employees
Effective risk response, easy deployment, and enhanced security
They use Datto EDR as part of the solutions that we supply Datto EDR has helped reduce overall security incident costs by fifteen percent. The ease of deployment has been good, and the responsiveness of the application to risks has been quite effective. The inclusion of web filtering would be…
Abhishek Saini - PeerSpot reviewer
Professional Services Engineer at Nex7 IT
Centralized security management has improved VPN reliability and simplified daily operations
WatchGuard Firebox is a strong and reliable platform overall, but there are a few areas where improvements could make the experience even better. One area is the user interface and navigation in some management tools. While the platform is powerful, certain configurations and troubleshooting workflows can feel less intuitive compared to some newer cloud-native firewall platforms. Another point is reporting and log analysis. Although the logging features are very useful, deeper analytics and more customizable reporting dashboards would make security monitoring much more effective. Firmware upgrades and policy synchronization can sometimes require careful planning to avoid security interruptions. Overall, the core security and VPN functionality are very solid, but improving usability, reporting, and automation would make the platform even stronger. One area that could be improved is the learning curve for new administrators. While experienced engineers can work with the platform effectively, some advanced networking and security configurations can be a bit complex for junior technicians. More guided configuration workflows, smarter recommendations, and simplified troubleshooting tools would make onboarding easier. Another improvement would be more flexible reporting customization for executive-level and client-facing reports.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Web filtering is the most useful feature."
"The features that prevent internet connections, the filtering are the most valuable because we did not have any internet protection before."
"The security features are about the best that I've seen anywhere."
"The price-to-performance ratio for using Fortinet FortiGate is always better compared to any other competitor, so they are rated better than the likes of Check Point or Palo Alto."
"From the security point of view, it works, and it does its job."
"Whenever I need something, Fortinet improves and updates the software for me."
"The Fortinet technical support is awesome."
"On a scale of one to ten, I rate this solution 10 out of 10."
"The insight that the solution provides is the most valuable aspect."
"Datto Endpoint Detection and Response is a perfect product for endpoint security."
"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."
"The most valuable feature of Datto EDR is the visibility of the endpoints."
"The ease of deployment has been good."
"The set up was quite straightforward and we handled it in-house. It took a few hours to deploy the product."
"I could still keep the data rates really high, up near the two gigahertz data speeds, without compromise on the security perimeters being acted simultaneously."
"Zero-trust and threat-hunting services are most valuable."
"The solution simplifies traffic management and has paid for itself because we don't have to deal with it anymore; they're a set-it-and-forget-it type of deal."
"We can direct the traffic where it needs to go."
"The hardware is very, very stable; we've had no hardware defect in the past ten years, and the software is also very stable."
"Hands down, it's one of the best firewalls I have ever worked with."
"The ease of use is most valuable. You can quickly train someone who hasn't seen a firewall in life. You can get people up to speed, and in a few months, they are able to manage this product very easily. It is a very user-friendly, scalable, and stable product. Its price is also spot-on."
 

Cons

"The captive portal could be improved."
"One issue that I have had is that sometimes I need to monitor the traffic, so I need to filter it according to the user and which user is using it the most."
"FortiGate IPS is somewhat pricey compared to other solutions. There is also room for improvement in terms of the radio signals. The FortiGate WiFi has a relatively short range. I've found there is a lag in its zero-day malware response that could be better, and FortiGate could integrate better with other brands of equipment or identity management solutions."
"Its price could be better."
"In terms of improvement, in the future, they can provide a faster implementation of features. Some of the features are first available in other solutions; Fortinet sometimes takes a little bit longer than other solutions, such as Check Point, to implement new features."
"FortiGate's logging and reporting could be improved. I would also like to see Fortinet add a guest management portal."
"As far as wanting more scalability or things in the network diagram, it's going to cost you."
"It takes a long time to install the solution."
"The solution could improve by having more deployment methods."
"The deployment of the solution right now is terrible. We find it to be very bad."
"The solution should allow the automation of playbooks."
"The inclusion of web filtering would be good."
"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."
"It is also difficult to diagnose issues if any devices get compromised; for example, if someone hacks our system, it becomes hard to trace who made changes or accessed the firewall."
"The few issues that we have had, such as not knowing where to go, they have been answered quickly."
"The software base, the management piece that goes onto a server, is not as user-friendly as I would like. There are three different pieces that you have to manage, so it's a little bit convoluted, in my opinion."
"The CLI could be improved in WatchGuard Firebox, and I think integration with a cloud solution—such as Microsoft Enterprise and Google Cloud—has room for improvement."
"I would like to have a little more control over access points and the ability to see the bandwidth that is passing through a specific access point. We are not able to see that. We can see what traffic is passing through the Firebox itself, but we can't identify if it is coming from a particular access point or not."
"The ease of detecting where an issue is should be improved."
"It is also difficult to diagnose issues if any devices get compromised; for example, if someone hacks our system, it becomes hard to trace who made changes or accessed the firewall."
"We use WatchGuard to manage our failover for internet. If a primary internet goes down, it does a failover to the secondary the internet. However, what it doesn't do so well is that if the primary internet has a lot of latency but it's not completely down, it doesn't do a failover to the backup in a timely manner."
 

Pricing and Cost Advice

"I give the pricing of the solution a six out of ten."
"It's a very full-featured and it's priced well solution."
"Fortinet is competitive price-wise."
"Its price is reasonable. They have a clear pricing policy. It is not complicated by the number of VPN users at a time. We know what the price is. The yearly subscription for the security license is rather high, but it is all included for whatever number of users you have and the kind of functions you need."
"The price for the device and software is high. However, the solution is of good quality and has a lot of features."
"I would say that all things considered, the pricing is pretty good."
"In the Asian economy in which we operate, FortiGate is expensive."
"Its price could be better."
"Datto Endpoint Detection and Response is not an expensive solution."
"There is an annual license to use this solution. The price of the solution can be expensive depending on the company."
"There is an additional cost for support on top of licensing. When I bought my new unit, I received additional time added to my support."
"I think we might be subscribed to one or two of the premium features."
"The price of WatchGuard is very good."
"For what we use, the tool's price has been reasonable, but it is not the cheapest. The tool has been quite reasonable."
"WatchGuard had a very competitive price. It was only 10 to 20 percent more than a single instance device but with that extra cost it provided a second load balancing device... unlike other brands whose method of hardware and software licensing would have doubled our cost."
"Over the years, the costs have increased, especially since I cater to very small businesses."
"WatchGuard Firebox is a cheap solution."
"The solution is a bit more expensive than other options."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Comms Service Provider
10%
Manufacturing Company
9%
Financial Services Firm
7%
Comms Service Provider
13%
Computer Software Company
11%
Manufacturing Company
8%
Retailer
7%
Comms Service Provider
12%
Computer Software Company
9%
Manufacturing Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business367
Midsize Enterprise135
Large Enterprise193
No data available
By reviewers
Company SizeCount
Small Business99
Midsize Enterprise28
Large Enterprise15
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What is your experience regarding pricing and costs for Infocyte HUNT?
The price is quite low. On a scale of one to ten, I would rate it a four, meaning it is quite cheap.
What needs improvement with Infocyte HUNT?
The inclusion of web filtering would be good.
What is your primary use case for Infocyte HUNT?
They use Datto EDR as part of the solutions that we supply.
What is your primary use case for WatchGuard Firebox?
We are providing our services to all WatchGuard customers in the region.
What is your primary use case for WatchGuard Firebox?
We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of ou...
What is your primary use case for WatchGuard Firebox?
We're a hospital and we use it for developing our incoming and outgoing policies, and we also use it for VPN.
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
Infocyte HUNT
WatchGuard Threat Detection and Response, WatchGuard Application Control, WatchGuard Data Loss Prevention, WatchGuard Gateway AntiVirus, WatchGuard Intrusion Prevention Service
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense
Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence
Find out what your peers are saying about Datto Endpoint Detection and Response (EDR) vs. WatchGuard Firebox and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.