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IBM Tivoli NetCool OMNIbus OverviewUNIXBusinessApplication

IBM Tivoli NetCool OMNIbus is #5 ranked solution in top Event Monitoring tools. PeerSpot users give IBM Tivoli NetCool OMNIbus an average rating of 8 out of 10. IBM Tivoli NetCool OMNIbus is most commonly compared to IBM Tivoli NetCool Impact: IBM Tivoli NetCool OMNIbus vs IBM Tivoli NetCool Impact. The top industry researching this solution are professionals from a financial services firm, accounting for 29% of all views.
What is IBM Tivoli NetCool OMNIbus?
Tivoli Netcool OMNIbus provides near real-time service assurance for business infrastructure, applications, servers, network devices and protocols, Internet protocols, storage and security devices.

IBM Tivoli NetCool OMNIbus was previously known as Tivoli NetCool OMNIbus.

Buyer's Guide

Download the Event Monitoring Buyer's Guide including reviews and more. Updated: January 2022

IBM Tivoli NetCool OMNIbus Customers
Consolidated Communications, €sterreichische Bundesbahnen (€BB), Capgemini
IBM Tivoli NetCool OMNIbus Video

Archived IBM Tivoli NetCool OMNIbus Reviews (more than two years old)

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Department Manager at a insurance company with 1,001-5,000 employees
Real User
Easy to use with good monitoring capabilities and good stability

What is our primary use case?

We primarily use the solution to monitor our environment.

What is most valuable?

The monitoring is the solution's most valuable feature.

What needs improvement?

The cost of the product is quite high. They should work to adjust their pricing models.

For how long have I used the solution?

I've been using the solution for almost ten years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

For our purposes, the solution has been scalable. Right now we have the solution on seven computers.

How are customer service and technical support?

Technical support is good; it's worth the rate they charge.

How was the initial setup?

The initial setup is…

What is our primary use case?

We primarily use the solution to monitor our environment.

What is most valuable?

The monitoring is the solution's most valuable feature.

What needs improvement?

The cost of the product is quite high. They should work to adjust their pricing models.

For how long have I used the solution?

I've been using the solution for almost ten years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

For our purposes, the solution has been scalable. Right now we have the solution on seven computers.

How are customer service and technical support?

Technical support is good; it's worth the rate they charge.

How was the initial setup?

The initial setup is straightforward; it's not complex at all.

What about the implementation team?

We used a consultant to assist us with the implementation.

What's my experience with pricing, setup cost, and licensing?

The pricing is a bit high.

What other advice do I have?

I'd recommend the solution. It's very easy to use. It also offers us everything we need in terms of features and functionality. 

I'd rate it ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PankajSoni
Sr. Consultant at a tech services company with 10,001+ employees
Consultant
Leaderboard
Support quality needs notable improvement

What is most valuable?

Very stable tool and good for all types of event integration and automation.

What needs improvement?

Improve support quality as it is not good.

For how long have I used the solution?

Eight months.

What do I think about the stability of the solution?

Only HP/IBM/BMC and SolarWinds are very stable.

What do I think about the scalability of the solution?

No issues in tools.

How are customer service and technical support?

IBM support is a bust; Zenoss support is good.

Which solution did I use previously and why did I switch?

It is fully dependent on costing, the customer, and architect.

How was the initial setup?

It is straightforward.

What's my experience with pricing, setup cost, and licensing?

It really depends entirely on the…

What is most valuable?

Very stable tool and good for all types of event integration and automation.

What needs improvement?

Improve support quality as it is not good.

For how long have I used the solution?

Eight months.

What do I think about the stability of the solution?

Only HP/IBM/BMC and SolarWinds are very stable.

What do I think about the scalability of the solution?

No issues in tools.

How are customer service and technical support?

IBM support is a bust; Zenoss support is good.

Which solution did I use previously and why did I switch?

It is fully dependent on costing, the customer, and architect.

How was the initial setup?

It is straightforward.

What's my experience with pricing, setup cost, and licensing?

It really depends entirely on the customer, what he wants.

Which other solutions did I evaluate?

Yes, I evaluate all products against the requirements before choosing.

What other advice do I have?

Before implementation, please clarify all the customer requirements, then choose products accordingly.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Find out what your peers are saying about IBM, Microsoft, BMC and others in Event Monitoring. Updated: January 2022.
564,143 professionals have used our research since 2012.
ITCS user
Engineer at a tech vendor with 1,001-5,000 employees
Vendor
Event Viewer gives you a complete list of events with the detailed information

What is most valuable?

Event Viewer is the most valuable feature as it gives you a complete list of events with the detailed information. Based on its severity, you can predict the issues.

How has it helped my organization?

It helped in the proactive monitoring process.

What needs improvement?

A lot can be improved in this product considering the performance. Maybe, in a future release, an automated email and an SMS option could be introduced directly from the tool, instead of using any third-party tool/script for it.

From my experience with this tool, I can't find any bugs in it as of now.

For how long have I used the solution?

I have used this solution for two years.

What do I think about the stability of the solution?

There were no stability issues.

What do I think about the scalability of the solution?

There were no scalability issues.

How is customer service and technical support?

I would give the technical support team a 10 out of 10 rating.

How was the initial setup?

The setup was a bit complex as you have to get multiple repositories and licenses in order to install it from IBM.

What's my experience with pricing, setup cost, and licensing?

The license is provided by IBM.

What other advice do I have?

This is an amazing product and you will fall in love with it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
ITCS user
Operations Expert at a tech consulting company with 51-200 employees
Consultant
Netcool itself started becoming less effective, we need to see more radical innovation in this area.
Back in 2004 after years of going from strength to strength with Netcool, the world of computer infrastructure started to change radically rather than by slow evolution. With the introduction of things like Virtualisation, B2B gateways (into other companies) etc we were seeing a massive increase in challenges like complexity, dynamic constant change in the infrastructure and lack of viability into the infrastructures of our partners, who provided key elements of our customers applications. The result of all these revolutionary changes in our infrastructure was that Netcool itself started becoming less effective, and hence we started to see a swing back to reactive management at the expense of proactive. I believe we need to see far more radical innovation in this area.

Back in 2004 after years of going from strength to strength with Netcool, the world of computer infrastructure started to change radically rather than by slow evolution. With the introduction of things like Virtualisation, B2B gateways (into other companies) etc we were seeing a massive increase in challenges like complexity, dynamic constant change in the infrastructure and lack of viability into the infrastructures of our partners, who provided key elements of our customers applications.

The result of all these revolutionary changes in our infrastructure was that Netcool itself started becoming less effective, and hence we started to see a swing back to reactive management at the expense of proactive. I believe we need to see far more radical innovation in this area.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
dkusma
Computer Engineer at a comms service provider with 501-1,000 employees
Real User
Difficult to Implement

What is most valuable?

IBM Tivoli Network Manager

How has it helped my organization?

As an Umbrella Fault Management System

What needs improvement?

Root cause and event correlation. End to End visualization of the Network

For how long have I used the solution?

3 years.

What was my experience with deployment of the solution?

Yes. The implementation.

What do I think about the stability of the solution?

Yes often problems appear after resolving a previous one.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service: 4 out of 10 Technical Support: 6 out of 10

Which solution did I use previously and why did I switch?

No previously solution used.

How was the initial setup?

What is most valuable?

IBM Tivoli Network Manager

How has it helped my organization?

As an Umbrella Fault Management System

What needs improvement?

Root cause and event correlation. End to End visualization of the Network

For how long have I used the solution?

3 years.

What was my experience with deployment of the solution?

Yes. The implementation.

What do I think about the stability of the solution?

Yes often problems appear after resolving a previous one.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

4 out of 10

Technical Support:

6 out of 10

Which solution did I use previously and why did I switch?

No previously solution used.

How was the initial setup?

Difficult to implement ( more resource and timing) but flexibility in implementation.

What about the implementation team?

Through a vendor, 4 out of 10.

What other advice do I have?

The NMS products should come up with a new approach to resolving issues through centralized monitoring . Currently multi vendor equipment with multi technologies are present in an organization but failing to see the End to End connection of the network should be addressed by the NMS vendors.

Disclosure: I am a real user, and this review is based on my own experience and opinions.