IBM Tivoli NetCool OMNIbus vs Zenoss Cloud comparison

IBM and Zenoss are both solutions in the Event Monitoring category. IBM is ranked #4 with an average rating of 8.0, while Zenoss is ranked #14. IBM holds a 9.2% mindshare in EM, compared to Zenoss’s 2.0% mindshare. Additionally, 80% of IBM users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

IBM Tivoli NetCool OMNIbus

Read 15 IBM Tivoli NetCool OMNIbus reviews

1,440 Views
1,037 Comparison Views

80% willing to recommend

Zenoss Cloud

Read 8 Zenoss Cloud reviews

1,378 Views
165 Comparison Views

100% willing to recommend

IBM Tivoli NetCool OMNIbus

Zenoss Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 23, 2025

Zenoss Cloud and IBM Tivoli NetCool OMNIbus are competing in the IT management solutions category. Zenoss Cloud has an edge in modern cloud-native architecture and scalability, while IBM Tivoli NetCool OMNIbus offers robust event management and integration capabilities.

Features: Zenoss Cloud provides real-time insights, intelligent automation, and seamless cloud-native and hybrid environment operations. IBM Tivoli NetCool OMNIbus features event management, correlation capabilities, and extensive enterprise infrastructure management. Zenoss excels in cloud flexibility, while IBM Tivoli offers strong traditional IT operations support.

Room for Improvement: Zenoss Cloud could enhance its event management features and expand integrations with more traditional infrastructure systems. It would also benefit from more extensive customization options. IBM Tivoli NetCool OMNIbus may improve its cloud-native capabilities and simplify its complex deployment process. Efficiency in handling hybrid environments could also be enhanced.

Ease of Deployment and Customer Service: Zenoss Cloud offers swift deployment with user-friendly onboarding and responsive support, making integration smooth. IBM Tivoli NetCool OMNIbus, however, has a more complex deployment requiring significant configuration but is supported by comprehensive support options and extensive customization potential for large IT infrastructures.

Pricing and ROI: Zenoss Cloud generally presents more favorable pricing for cloud-based setups with flexible subscription models, offering quick ROI due to lower upfront costs. IBM Tivoli NetCool OMNIbus tends towards higher initial investment but provides long-term value with its in-depth capabilities, offering substantial ROI for enterprises with significant IT management needs.

To learn more, read our detailed IBM Tivoli NetCool OMNIbus vs. Zenoss Cloud Report (Updated: September 2025).

Buyer's Guide

IBM Tivoli NetCool OMNIbus vs. Zenoss Cloud

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Tivoli NetCool OMNIbus

Ranking in Event Monitoring

4th

Average Rating

7.4

Reviews Sentiment

5.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Zenoss Cloud

Ranking in Event Monitoring

14th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Infrastructure (33rd), Network Monitoring Software (76th), Server Monitoring (27th), IT Infrastructure Monitoring (52nd), Container Monitoring (10th), Cloud Monitoring Software (41st), AIOps (25th)

Mindshare comparison

As of September 2025, in the Event Monitoring category, the mindshare of IBM Tivoli NetCool OMNIbus is 9.2%, up from 7.7% compared to the previous year. The mindshare of Zenoss Cloud is 2.0%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Event Monitoring Market Share Distribution
Product	Market Share (%)
IBM Tivoli NetCool OMNIbus	9.2%
Zenoss Cloud	2.0%
Other	88.8%

Event Monitoring

Featured Reviews

Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

Aids in network performance monitoring and management

I am working as a customer, mainly using IntelliQ and another product, IBM NetCool, Watson AI. These products are used for monitoring network performance and management. The primary use case involves network performance monitoring, and it is compatible only with IBM DB2 IBM Tivoli NetCool…

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ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the event management capability."

"It is an easy-to-use solution."

"The monitoring is the solution's most valuable feature."

"The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform."

"Offers very good event/alert drill-down and statistical reporting capabilities."

"IBM Tivoli NetCool OMNIbus supports legacy protocols like CORBA, Huawei, and other telecom protocols, which I find beneficial."

"OMNIbus is valuable for its compatibility and performance, as I haven't encountered any performance issues."

"Probes are the best feature because they are well written which rarely requires you to write additional rules. These probes monitor activity within your environment."

More IBM Tivoli NetCool OMNIbus pros

"It's easy to use."

"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."

"The most valuable feature is the flexible discovery mechanism."

"The product offers good documentation that helps with initial training."

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

Cons

"Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality."

"Its technical support team takes longer to reply."

"They could enhance the visibility to give us a unified view of our entire IT infrastructure."

"The solution has limitations in database integration as it cannot integrate with databases other than IBM DB2."

"The web portal and typical event controls are a little outdated."

"I would like for the next release to be more user-friendly and out of date. The next release should focus on the cloud, AI, and ML technologies."

"The solution needs to invest in the development of a knowledge base and use of AI services for providing event resolution and intervention directions."

"Areas that could be better include the fact that the solution is only on-premises, lacks AI capabilities, and support response times could be quicker."

More IBM Tivoli NetCool OMNIbus cons

"There was a problem with Zenoss and storage monitoring."

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

"It would be ideal if the product offered sound alerts."

"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."

"The AI aspect needs to improve."

"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."

Pricing and Cost Advice

"You have to have the right level of budget to afford this solution."

"It is a costly solution."

"Its license cost is a little bit more than other solutions. Our customers expect a standard market price that is comparative to other products. For each and every NetCool OMNIbus component, we have to purchase a separate license. These components are not free with the product."

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

"It depends on the customer, what he wants."

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

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Top Industries

By visitors reading reviews

Financial Services Firm

25%

Computer Software Company

15%

Energy/Utilities Company

Manufacturing Company

Computer Software Company

16%

Financial Services Firm

Performing Arts

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	5
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	4
Large Enterprise	5

Questions from the Community

What is your experience regarding pricing and costs for IBM Tivoli NetCool OMNIbus?

I would rate the pricing for IBM Tivoli NetCool OMNIbus as three, where one is a high price and ten is a low price.

See all answers

What needs improvement with IBM Tivoli NetCool OMNIbus?

Based on my experience and my colleagues' feedback, IBM can improve IBM Tivoli NetCool OMNIbus in automation with respect to using AI, as it lacks considerably compared to other tools. The integrat...

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What is your primary use case for IBM Tivoli NetCool OMNIbus?

My current use case for IBM Tivoli NetCool OMNIbus is for monitoring the networks.

See all answers

What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

See all answers

Comparisons

ServiceNow IT Operations Management vs IBM Tivoli NetCool OMNIbus

Compared 27% of the time

IBM Tivoli NetCool Impact vs IBM Tivoli NetCool OMNIbus

Compared 14% of the time

SCOM vs IBM Tivoli NetCool OMNIbus

Compared 13% of the time

ScienceLogic vs IBM Tivoli NetCool OMNIbus

Compared 12% of the time

PagerDuty Operations Cloud vs IBM Tivoli NetCool OMNIbus

Compared 10% of the time

More IBM Tivoli NetCool OMNIbus Competitors

Zabbix vs Zenoss Cloud

Compared 32% of the time

Nagios XI vs Zenoss Cloud

Compared 28% of the time

Nagios Core vs Zenoss Cloud

Compared 14% of the time

SolarWinds AppOptics vs Zenoss Cloud

Compared 11% of the time

SCOM vs Zenoss Cloud

Compared 7% of the time

More Zenoss Cloud Competitors

Product Reports

Buyer's Guide

IBM Tivoli NetCool OMNIbus

September 2025

Download IBM Tivoli NetCool OMNIbus product report

Buyer's Guide

Zenoss Cloud

August 2025

Download Zenoss Cloud product report

Also Known As

Tivoli NetCool OMNIbus

Cloud Monitoring, Zenoss Service Dynamics

Overview

Tivoli Netcool OMNIbus provides near real-time service assurance for business infrastructure, applications, servers, network devices and protocols, Internet protocols, storage and security devices.

IBM

Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.

Zenoss

Sample Customers

Consolidated Communications, €sterreichische Bundesbahnen (€BB), Capgemini

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

IBM Tivoli NetCool OMNIbus vs. Zenoss Cloud

September 2025

Free Report: IBM Tivoli NetCool OMNIbus vs. Zenoss Cloud

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