We performed a comparison between BMC TrueSight Operations Management and IBM Tivoli NetCool OMNIbus based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The Event Management is outstanding; still is the most interesting part of the product."
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"I like the event management part."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"The most valuable feature is the event management capability."
"The monitoring is the solution's most valuable feature."
"It is an easy-to-use solution."
"The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform."
"It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of all the events happening in the environment. We get a good response from customers about this feature and the main architecture of NetCool. Its processing is very good. Deduplication and correlation functionalities are good in this solution as compared to other solutions. A big advantage of NetCool is that it also supports multi-layered protocols. We can receive multiple events from different protocols like UDP, HTTP, and those events can be captured in NetCool."
"Probes are the best feature because they are well written which rarely requires you to write additional rules. These probes monitor activity within your environment."
"More modules for less popular applications and better documentation."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"Deployment requires lots of resources (servers). It has too many consoles."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"BMC TrueSight Operations Management could improve the reporting."
"Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality."
"The web portal and typical event controls are a little outdated."
"There should be an easier-to-understand model, more of a flat-structured model rather than different tiers of licenses which complicates licensing."
"The cost of the product is quite high. They should work to adjust their pricing models."
"Its technical support team takes longer to reply."
"I would like for the next release to be more user-friendly and out of date. The next release should focus on the cloud, AI, and ML technologies."
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BMC TrueSight Operations Management is ranked 1st in Event Monitoring with 48 reviews while IBM Tivoli NetCool OMNIbus is ranked 7th in Event Monitoring with 10 reviews. BMC TrueSight Operations Management is rated 8.2, while IBM Tivoli NetCool OMNIbus is rated 7.2. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of IBM Tivoli NetCool OMNIbus writes "Good event management features and supports SNMP devices well". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and Datadog, whereas IBM Tivoli NetCool OMNIbus is most compared with ServiceNow IT Operations Management, BigPanda, ScienceLogic, IBM Tivoli NetCool Impact and OpenText Operations Bridge. See our BMC TrueSight Operations Management vs. IBM Tivoli NetCool OMNIbus report.
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