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HaloITSM pros and cons

Vendor: HaloITSM
4.5 out of 5
 

HaloITSM Pros review quotes

Ian MacFarlane - PeerSpot reviewer
Owner at Elifiatek
Feb 6, 2023
The most valuable aspect is that is is codeless.
Abhilash Sherkane - PeerSpot reviewer
Practitioner - Service Management at Peristent Systems
Jul 26, 2023
The product’s UI is very good.
reviewer1400760 - PeerSpot reviewer
Global Manager - IT Service Centre at a pharma/biotech company with 51-200 employees
Apr 6, 2023
The solution's initial setup process was quite straightforward... I rate the technical support a nine and a half out of ten.
 

HaloITSM Cons review quotes

Ian MacFarlane - PeerSpot reviewer
Owner at Elifiatek
Feb 6, 2023
There are no improvements needed. There is very little that HALO has not already built that is not on its roadmap.
Abhilash Sherkane - PeerSpot reviewer
Practitioner - Service Management at Peristent Systems
Jul 26, 2023
The product does not have its own orchestration engine.
reviewer1400760 - PeerSpot reviewer
Global Manager - IT Service Centre at a pharma/biotech company with 51-200 employees
Apr 6, 2023
The solution's integration part needs to improve...In the future release of the solution, I expect to see certain changes in the programming of the solution. A customer of the solution should be able to customize it as per their need.