What is our primary use case?
I have experience with Cisco Ethernet switches and with Fortinet FortiSwitch.
I worked with FortiGate firewall, as well as Fortinet FortiManager and access point.
I have experience with Fortinet FortiManager.
We are using Fortinet FortiManager because we are managing almost 140 FortiGate firewalls.
Almost 1,600 clients are using Fortinet FortiManager in my organization.
What is most valuable?
The most valuable features of Fortinet FortiManager, in my opinion, are SD-WAN and the manageability console.
The integration capabilities of Fortinet FortiManager are a little bit tricky, but it's acceptable.
What needs improvement?
There is room for improvement in Fortinet FortiManager because there is no option for roaming profiles, and the cloud console is not available, which is different compared to Cisco Meraki, and the cloud connectivity is not sufficiently good.
For how long have I used the solution?
I have almost four years of experience with Fortinet FortiManager.
What was my experience with deployment of the solution?
The deployment was done in-house by my organization.
It was completed in-house.
What do I think about the stability of the solution?
I would rate the stability as eight out of ten.
What do I think about the scalability of the solution?
I would rate the scalability of Fortinet FortiManager as six out of ten.
I grade it a six out of ten because manageability and SD-WAN are acceptable, but the problem is cloud connectivity and roaming profiles are not working, as there is no option for them.
How are customer service and support?
Technical support from Fortinet is better than our FortiGate, as our reseller is giving good technical support.
From FortiGate, I can say the support rates only five out of ten.
The support from FortiGate is low quality, but my reseller is better.
How would you rate customer service and support?
How was the initial setup?
The initial setup of this solution is easy for me.
What was our ROI?
I haven't seen an ROI from this solution yet.
I didn't calculate it yet.
What's my experience with pricing, setup cost, and licensing?
Regarding the price of Fortinet FortiManager, I need to get that information from my management, as they handle purchasing.
Which other solutions did I evaluate?
We didn't use the AI capabilities in Fortinet FortiManager, so we don't know about that.
What other advice do I have?
I would recommend Fortinet FortiManager if you need to control multiple devices or SD-WAN; otherwise, it may not be necessary. I would rate Fortinet FortiManager as eight out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
*Disclosure: My company does not have a business relationship with this vendor other than being a customer.