Executive SummaryUpdated on Dec 28, 2025
PRTG Network Monitor and Dell CloudIQ are prominent tools in the network and storage monitoring category. Based on an analysis of their strength, PRTG seems to have the upper hand in terms of versatility and ease of deployment, although Dell CloudIQ integrates smoothly with Dell environments and leverages AI capabilities.
Features: PRTG Network Monitor provides extensive out-of-the-box sensor options and customization capabilities. It enables detailed network monitoring and alerting across various devices and operating systems, assisting in infrastructure adaptation without hassle. Dell CloudIQ, on the other hand, focuses on delivering robust insights into Dell storage devices, using AI to enhance predictive maintenance and ensure comprehensive visibility into Dell hardware environments.
Room for Improvement: PRTG Network Monitor users face challenges with complex template management and desire more flexible map designs. Its application monitoring features and licensing model also need improvement. Dell CloudIQ struggles with integration of non-Dell technologies and support for legacy systems. Enhancing reporting capabilities and predictive maintenance features are necessary improvements identified by its users.
Ease of Deployment and Customer Service: PRTG Network Monitor offers straightforward deployment across various cloud options and generally responsive support, though time zones can cause delays. Dell CloudIQ benefits from integration into Dell's ecosystem for seamless deployment in Dell environments, but similar time zone-related response delays are reported in its customer service.
Pricing and ROI: PRTG Network Monitor is considered cost-effective with a licensing model offering potential savings, and its ROI is driven by reduced downtime and proactive alerts. However, advanced features can increase costs. Dell CloudIQ, often included with Dell purchases, presents no additional cost for existing Dell users, though it may offer fewer features than standalone tools.
To learn more, read our detailed
Dell CloudIQ vs. PRTG Network Monitor Report (Updated: January 2026).
