Dell CloudIQ vs Elastic Observability comparison

Dell Technologies and Elastic are both solutions in the IT Infrastructure Monitoring category. Dell Technologies is ranked #32 with an average rating of 8.3, while Elastic is ranked #10 with an average rating of 8.1. Dell Technologies holds a 0.9% mindshare in IM, compared to Elastic’s 3.4% mindshare. Additionally, 90% of Dell Technologies users are willing to recommend the solution, compared to 88% of Elastic users who would recommend it.

Dell CloudIQ

Read 9 Dell CloudIQ reviews

1,556 Views
1,478 Comparison Views

90% willing to recommend

Elastic Observability

Read 27 Elastic Observability reviews

10,346 Views
4,449 Comparison Views

88% willing to recommend

Dell CloudIQ

Elastic Observability

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

Dell CloudIQ and Elastic Observability are products in IT infrastructure and application monitoring. Elastic Observability has the upper hand due to its advanced features and integration capabilities.

Features: Dell CloudIQ offers robust analytics for predictive insights, strong customer support, and comprehensive pricing. It empowers IT operations with actionable data. Elastic Observability provides unified visibility across data sources, is scalable, and integrates with various platforms, making it suitable for environments requiring extensive integration.

Room for Improvement: Dell CloudIQ could enhance its integration capabilities, offer more sophisticated predictive analytics features, and improve user interface customization. Elastic Observability might improve initial deployment processes, simplify its complex configuration requirements, and streamline its user interface for easier navigation.

Ease of Deployment and Customer Service: Dell CloudIQ is recognized for its straightforward deployment, which minimizes setup complexity and enhances customer service. Elastic Observability, while more complex in initial setup, compensates with extensive documentation and robust support resources that support a self-service deployment model.

Pricing and ROI: Dell CloudIQ offers competitive pricing that focuses on value with its predictive analysis capabilities, contributing to efficient resource management and better long-term ROI. Elastic Observability, although sometimes seen as higher in cost, offers significant ROI through its rich feature set and optimization across complex infrastructures, making it a compelling choice for extensive observability needs.

To learn more, read our detailed Dell CloudIQ vs. Elastic Observability Report (Updated: July 2025).

Buyer's Guide

Dell CloudIQ vs. Elastic Observability

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell CloudIQ

Ranking in IT Infrastructure Monitoring

32nd

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Elastic Observability

Ranking in IT Infrastructure Monitoring

10th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (7th), Log Management (16th), Container Monitoring (4th), Cloud Monitoring Software (6th)

Mindshare comparison

As of July 2025, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 0.9%, down from 1.2% compared to the previous year. The mindshare of Elastic Observability is 3.4%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

ClaudioSalgado

IT Architect Consultant at RTFM

Has proactive monitoring with predictive insights and a user-friendly interface

Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually. It provides a status with traffic light colors, where red indicates danger, yellow means attention is needed, and green represents normal conditions to easily understand the health of the environment. The quick overview aids in decision-making. Additionally, CloudIQ's predictive capabilities, which are enhanced by artificial intelligence, have improved operational efficiency by providing proactive information to prevent issues before they arise.

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Adelina Craciun

Product Owner at Swisscom

Customization enables tailored monitoring and alerting across departments

The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually."

"Has really nice roll-up dashboards."

"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."

"The tool for forecasting capacity is valuable."

"It's convenient because you can access it from a mobile device without needing a laptop."

"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."

"The dashboard is clear and user-friendly."

"I rate CloudIQ a ten out of ten."

More Dell CloudIQ pros

"The Elastic User Interface framework lets us do custom development when needed. You need to have some Javascript knowledge. We need that knowledge to develop new custom tests."

"The tool's most valuable feature is centralized logging. Elastic Common Search helps us to search for the logs across the organization."

"We use AppDynamics and Elastic. The reason why we're using Elastic APM is because of the license count. It's very favorable compared to AppDynamics. It's inexpensive; it's economical."

"All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important."

"The solution is open-source and helps with back-end logging. It is also easy to handle."

"I have built a mini business intelligence system based on Elastic Observability."

"The solution has been stable in our usage."

"It is very stable, and I would rate it ten out of ten based on my interaction with it."

More Elastic Observability pros

Cons

"The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware."

"If you have a heterogeneous environment, there might be some limitations in coverage since CloudIQ is primarily designed for Dell-based infrastructures."

"Doesn't do well in terms of integrating with technologies other than Dell."

"In terms of improvement, they should enhance the product range."

"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."

"It can improve the reporting facility to create custom reports or dashboards."

"The reporting capabilities of this solution could be improved."

"It can improve the reporting facility to create custom reports or dashboards."

More Dell CloudIQ cons

"The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages."

"The price is the only issue in the solution. It can be made better and cheaper."

"Elastic Observability needs to improve the retrieval of logs and metrics from all the instances."

"The cost must be made more transparent."

"There is room for improvement regarding its APM capabilities."

"If we had some pre-defined templates for observability that we could start using right away after deploying it – instead of having to build or to change some of the dashboards – that would be helpful."

"Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal."

"Elastic Observability needs to have better standardization, logging, and schema."

More Elastic Observability cons

Pricing and Cost Advice

"The solution is more expensive than NetApp which offers file systems in various price ranges."

"I believe it is a free product because we don't pay for it."

"The price of Elastic Observability is expensive."

"So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."

"Elastic Observability's pricing could be better for small-scale users."

"There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."

"Pricing is one of those situations where the more you use it, the more you pay."

"The product’s pricing needs improvement."

"Since we are a huge company, Elastic Observability is an affordable solution for us."

"The product is not that cheap."

More Elastic Observability pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

13%

Financial Services Firm

10%

Government

Financial Services Firm

18%

Computer Software Company

15%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with Dell CloudIQ?

It can improve the reporting facility to create custom reports or dashboards.

See all answers

What is your primary use case for Dell CloudIQ?

I use it for monitoring environment security today. I look at security, capacity, and availability in our environment.

See all answers

What advice do you have for others considering Dell CloudIQ?

I would rate the overall product an eight out of ten.

See all answers

What do you like most about Elastic Observability?

Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...

See all answers

What is your experience regarding pricing and costs for Elastic Observability?

The license for Elastic Observability is the same as for other uses; you pay for Elastic, and you can use it for various cases. Observability is actually cheaper compared to logs because you're not...

See all answers

What needs improvement with Elastic Observability?

I think they are working on the AI-based features, which are currently in technical preview. The only challenging aspect for new users is often writing the query language. Basic searching is very e...

See all answers

Comparisons

HPE OneView vs Dell CloudIQ

Compared 27% of the time

Cisco Intersight vs Dell CloudIQ

Compared 24% of the time

NetApp Cloud Insights vs Dell CloudIQ

Compared 10% of the time

Datadog vs Dell CloudIQ

Compared 7% of the time

OpsRamp vs Dell CloudIQ

Compared 7% of the time

More Dell CloudIQ Competitors

Sentry vs Elastic Observability

Compared 14% of the time

New Relic vs Elastic Observability

Compared 13% of the time

Dynatrace vs Elastic Observability

Compared 12% of the time

Grafana vs Elastic Observability

Compared 9% of the time

Zabbix vs Elastic Observability

Compared 8% of the time

More Elastic Observability Competitors

Product Reports

Buyer's Guide

IT Infrastructure Monitoring

June 2025

Download Dell CloudIQ product report

Buyer's Guide

Elastic Observability

July 2025

Download Elastic Observability product report

Overview

CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

Dell Technologies

Elastic Observability is primarily used for monitoring login events, application performance, and infrastructure, supporting significant data volumes through features like log aggregation, centralized logging, and system metric analysis.

Elastic Observability employs Elastic APM for performance and latency analysis, significantly aiding business KPIs and technical stability. It is popular among users for system and server monitoring, capacity planning, cyber security, and managing data pipelines. With the integration of Kibana, it offers robust visualization, reporting, and incident response capabilities through rapid log searches while supporting machine learning and hybrid cloud environments.

What are Elastic Observability's key features?

Economic licensing: Offers cost-effective plans.
Extensive metrics tracking: Helps in comprehensive system monitoring.
Comprehensive logging: Centralizes log data efficiently.
Performance Monitoring: Provides robust APM capabilities.
Integration: Seamlessly integrates with other solutions.
Kibana visualization: Facilitates data visualization and reporting.
Machine learning support: Enables advanced data analysis.
Flexible deployment: Supports various deployment environments.
Rapid log searches: Enhances quick incident response.
Accessibility: Offers extensive online documentation and connector support.

What benefits or ROI should users look for in Elastic Observability reviews?

Stability: Look for consistent performance and reliability.
Compliance: Effective monitoring aids in regulation adherence.
System Security: Enhanced system monitoring and alert management.
Cost-Effectiveness: Evaluate the economic pricing models.
Scalability: Adequate scalability options for growing needs.

Companies in technology, finance, healthcare, and other industries implement Elastic Observability for tailored monitoring solutions. They find its integration with existing systems useful for maintaining operation efficiency and security, particularly valuing the visualization capabilities through Kibana to monitor KPIs and improve incident response times.

Elastic

Sample Customers

North Carolina State University

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank

Buyer's Guide

Dell CloudIQ vs. Elastic Observability

July 2025

Free Report: Dell CloudIQ vs. Elastic Observability

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