Dell CloudIQ vs Elastic Observability comparison

Dell Technologies and Elastic are both solutions in the IT Infrastructure Monitoring category. Dell Technologies is ranked #30 with an average rating of 8.8, while Elastic is ranked #7 with an average rating of 8.1. Dell Technologies holds a 0.9% mindshare in IM, compared to Elastic’s 3.8% mindshare. Additionally, 90% of Dell Technologies users are willing to recommend the solution, compared to 88% of Elastic users who would recommend it.

Dell CloudIQ

Read 9 Dell CloudIQ reviews

1,624 Views
1,076 Comparison Views

90% willing to recommend

Elastic Observability

Read 26 Elastic Observability reviews

5,029 Views
4,376 Comparison Views

88% willing to recommend

Dell CloudIQ

Elastic Observability

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

Dell CloudIQ and Elastic Observability are products in IT infrastructure and application monitoring. Elastic Observability has the upper hand due to its advanced features and integration capabilities.

Features: Dell CloudIQ offers robust analytics for predictive insights, strong customer support, and comprehensive pricing. It empowers IT operations with actionable data. Elastic Observability provides unified visibility across data sources, is scalable, and integrates with various platforms, making it suitable for environments requiring extensive integration.

Room for Improvement: Dell CloudIQ could enhance its integration capabilities, offer more sophisticated predictive analytics features, and improve user interface customization. Elastic Observability might improve initial deployment processes, simplify its complex configuration requirements, and streamline its user interface for easier navigation.

Ease of Deployment and Customer Service: Dell CloudIQ is recognized for its straightforward deployment, which minimizes setup complexity and enhances customer service. Elastic Observability, while more complex in initial setup, compensates with extensive documentation and robust support resources that support a self-service deployment model.

Pricing and ROI: Dell CloudIQ offers competitive pricing that focuses on value with its predictive analysis capabilities, contributing to efficient resource management and better long-term ROI. Elastic Observability, although sometimes seen as higher in cost, offers significant ROI through its rich feature set and optimization across complex infrastructures, making it a compelling choice for extensive observability needs.

To learn more, read our detailed Dell CloudIQ vs. Elastic Observability Report (Updated: April 2025).

Buyer's Guide

Dell CloudIQ vs. Elastic Observability

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell CloudIQ

Ranking in IT Infrastructure Monitoring

30th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Elastic Observability

Ranking in IT Infrastructure Monitoring

7th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (7th), Log Management (15th), Container Monitoring (4th), Cloud Monitoring Software (7th)

Mindshare comparison

As of May 2025, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 0.9%, down from 1.2% compared to the previous year. The mindshare of Elastic Observability is 3.8%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

ClaudioSalgado

IT Architect Consultant at RTFM

Has proactive monitoring with predictive insights and a user-friendly interface

Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually. It provides a status with traffic light colors, where red indicates danger, yellow means attention is needed, and green represents normal conditions to easily understand the health of the environment. The quick overview aids in decision-making. Additionally, CloudIQ's predictive capabilities, which are enhanced by artificial intelligence, have improved operational efficiency by providing proactive information to prevent issues before they arise.

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Adelina Craciun

Product Owner at Swisscom

Customization enables tailored monitoring and alerting across departments

The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually."

"The tool for forecasting capacity is valuable."

"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."

"I rate CloudIQ a ten out of ten."

"The dashboard is clear and user-friendly."

"It's convenient because you can access it from a mobile device without needing a laptop."

"Has really nice roll-up dashboards."

"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."

More Dell CloudIQ pros

"It is scalable and supports multitenancy, which is beneficial for MSPs."

"Good design and easy to use once implemented."

"Elastic provides built-in features for queries and report generation. It's a very good tool for monitoring integration capabilities."

"The most valuable feature of Elastic Observability is the text search."

"The tool's most valuable feature is centralized logging. Elastic Common Search helps us to search for the logs across the organization."

"The solution is open-source and helps with back-end logging. It is also easy to handle."

"The Elastic User Interface framework lets us do custom development when needed. You need to have some Javascript knowledge. We need that knowledge to develop new custom tests."

"I found Elk to be excellent for log analytics, security analytics, application code-level analytics, collaboration with DevOps teams, CI/CD, microservices, and Kubernetes, specifically cloud-native or cloud-specific tasks."

More Elastic Observability pros

Cons

"It can improve the reporting facility to create custom reports or dashboards."

"The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware."

"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."

"In terms of improvement, they should enhance the product range."

"The reporting capabilities of this solution could be improved."

"There is a need for improvement in predictive maintenance, which I assume is somewhat AI-driven."

"It can improve the reporting facility to create custom reports or dashboards."

"The process of upgrading could be streamlined."

More Dell CloudIQ cons

"If we had some pre-defined templates for observability that we could start using right away after deploying it – instead of having to build or to change some of the dashboards – that would be helpful."

"They need more skills in the market. There are not enough skills in the market. It is not pervasive enough on the market, in my opinion. In other words, there isn't a big enough user base."

"The auto-discovery isn't nearly as good. That's a big portion of it. When you drop the agent onto the JVM and you're trying to figure things out, having to go through and manually do all that is cumbersome."

"Elastic Observability needs to have better standardization, logging, and schema."

"Elastic Observability’s price could be improved."

"One example is the inability to monitor very old databases with the newest version."

"Improving code insight related to infrastructure and network, particularly focusing on aspects such as firewalls, switches, routers, and testing would be beneficial."

"Simplifying the parsing of logs and manual efforts would also be beneficial."

More Elastic Observability cons

Pricing and Cost Advice

"The solution is more expensive than NetApp which offers file systems in various price ranges."

"I believe it is a free product because we don't pay for it."

"The product is not that cheap."

"Elastic Observability is cheaper than other similar solutions, such as Dynatrace. Its license calculation is based on various factors like data volume and physical infrastructure, particularly related to RAM capacity."

"Pricing is one of those situations where the more you use it, the more you pay."

"Since we are a huge company, Elastic Observability is an affordable solution for us."

"There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."

"Elastic Observability's pricing could be better for small-scale users."

"Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."

"We will buy a premium license after POC."

More Elastic Observability pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

17%

Computer Software Company

16%

Financial Services Firm

12%

Government

Financial Services Firm

19%

Computer Software Company

15%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with Dell CloudIQ?

It can improve the reporting facility to create custom reports or dashboards.

See all answers

What is your primary use case for Dell CloudIQ?

I use it for monitoring environment security today. I look at security, capacity, and availability in our environment.

See all answers

What advice do you have for others considering Dell CloudIQ?

I would rate the overall product an eight out of ten.

See all answers

What do you like most about Elastic Observability?

Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...

See all answers

What is your experience regarding pricing and costs for Elastic Observability?

Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing. However, sizing and licensing information could be clearer.

See all answers

What needs improvement with Elastic Observability?

Of course, maintenance is necessary, as with any software, requiring updates with the latest features and security enhancements. It lacked some capabilities when handling on-prem devices, like netw...

See all answers

Comparisons

Cisco Intersight vs Dell CloudIQ

Compared 25% of the time

HPE OneView vs Dell CloudIQ

Compared 24% of the time

Datadog vs Dell CloudIQ

Compared 8% of the time

OpsRamp vs Dell CloudIQ

Compared 8% of the time

Zabbix vs Dell CloudIQ

Compared 7% of the time

More Dell CloudIQ Competitors

New Relic vs Elastic Observability

Compared 15% of the time

Sentry vs Elastic Observability

Compared 14% of the time

Dynatrace vs Elastic Observability

Compared 12% of the time

Grafana vs Elastic Observability

Compared 9% of the time

Zabbix vs Elastic Observability

Compared 8% of the time

More Elastic Observability Competitors

Product Reports

Buyer's Guide

IT Infrastructure Monitoring

April 2025

Download Dell CloudIQ product report

Buyer's Guide

Elastic Observability

April 2025

Download Elastic Observability product report

Overview

CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

Dell Technologies

Elastic Observability is primarily used for monitoring login events, application performance, and infrastructure, supporting significant data volumes through features like log aggregation, centralized logging, and system metric analysis.

Elastic Observability employs Elastic APM for performance and latency analysis, significantly aiding business KPIs and technical stability. It is popular among users for system and server monitoring, capacity planning, cyber security, and managing data pipelines. With the integration of Kibana, it offers robust visualization, reporting, and incident response capabilities through rapid log searches while supporting machine learning and hybrid cloud environments.

What are Elastic Observability's key features?

Economic licensing: Offers cost-effective plans.
Extensive metrics tracking: Helps in comprehensive system monitoring.
Comprehensive logging: Centralizes log data efficiently.
Performance Monitoring: Provides robust APM capabilities.
Integration: Seamlessly integrates with other solutions.
Kibana visualization: Facilitates data visualization and reporting.
Machine learning support: Enables advanced data analysis.
Flexible deployment: Supports various deployment environments.
Rapid log searches: Enhances quick incident response.
Accessibility: Offers extensive online documentation and connector support.

What benefits or ROI should users look for in Elastic Observability reviews?

Stability: Look for consistent performance and reliability.
Compliance: Effective monitoring aids in regulation adherence.
System Security: Enhanced system monitoring and alert management.
Cost-Effectiveness: Evaluate the economic pricing models.
Scalability: Adequate scalability options for growing needs.

Companies in technology, finance, healthcare, and other industries implement Elastic Observability for tailored monitoring solutions. They find its integration with existing systems useful for maintaining operation efficiency and security, particularly valuing the visualization capabilities through Kibana to monitor KPIs and improve incident response times.

Elastic

Sample Customers

North Carolina State University

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank

Buyer's Guide

Dell CloudIQ vs. Elastic Observability

April 2025

Free Report: Dell CloudIQ vs. Elastic Observability

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