Dell CloudIQ vs WhatsUp Gold comparison

Dell Technologies and Progress Software are both solutions in the IT Infrastructure Monitoring category. Dell Technologies is ranked #33 with an average rating of 8.3, while Progress Software is ranked #29 with an average rating of 8.7. Dell Technologies holds a 0.9% mindshare in IM, compared to Progress Software’s 1.6% mindshare. Additionally, 90% of Dell Technologies users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

Dell CloudIQ

Read 10 Dell CloudIQ reviews

1,456 Views
1,398 Comparison Views

90% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

3,998 Views
1,639 Comparison Views

85% willing to recommend

Dell CloudIQ

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

WhatsUp Gold and Dell CloudIQ are competing products in network and infrastructure monitoring. Dell CloudIQ appears to have the upper hand due to its advanced features and integration capabilities, which may justify its higher cost.

Features:WhatsUp Gold provides comprehensive network monitoring with extensive coverage for performance metrics, alerts, and user-friendly interfaces. Dell CloudIQ offers predictive analytics, integration with Dell EMC solutions, and deeper insights into infrastructure performance.

Room for Improvement:WhatsUp Gold can enhance its predictive analytics and integration capabilities with other platforms, as well as expand advanced analytical features. Dell CloudIQ could improve its initial deployment ease, offer more traditional support channels, and provide cost-effective options for smaller businesses.

Ease of Deployment and Customer Service:WhatsUp Gold offers a simplified deployment model with traditional customer support, requiring less initial setup time. Dell CloudIQ facilitates cloud-based deployment within Dell's ecosystem, requiring more technical understanding but providing scalability with proactive support options.

Pricing and ROI:WhatsUp Gold is more budget-friendly with a lower initial setup cost, providing good ROI for small to medium-sized businesses. Dell CloudIQ has a higher entry cost, reflecting its advanced capabilities, potentially delivering greater long-term ROI for businesses leveraging its full analytical and integration advantages.

To learn more, read our detailed Dell CloudIQ vs. WhatsUp Gold Report (Updated: January 2026).

Buyer's Guide

Dell CloudIQ vs. WhatsUp Gold

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell CloudIQ

Ranking in IT Infrastructure Monitoring

33rd

Average Rating

8.4

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

WhatsUp Gold

Ranking in IT Infrastructure Monitoring

29th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (29th), Network Monitoring Software (30th), Server Monitoring (16th), Configuration Management (19th), Log Management (31st), Cloud Monitoring Software (24th), Network Traffic Analysis (NTA) (10th)

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 0.9%, down from 1.0% compared to the previous year. The mindshare of WhatsUp Gold is 1.6%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
WhatsUp Gold	1.6%
Dell CloudIQ	0.9%
Other	97.5%

IT Infrastructure Monitoring

Featured Reviews

Haseeb Sheikh

Senior Manager Enterprise Solutions at a media company with 201-500 employees

Proactive monitoring has improved availability and capacity reporting for my infrastructure

The current features including availability, performance, and capacity are good enough, and I think more of better alerting along with improved thresholds of alerts should be implemented. It is helpful, but it should also include the capability to detect zero-day attacks if there are any. I think the remediation could have been better. For example, if I am upgrading my firmware or BIOS or firmware of the infrastructure, it should give me exact CVSS scores and remediation data provided against the CVSS scores. I think the Dell CloudIQ app could be more interactive. If there is a possibility that I can open tickets or SRs via the Dell CloudIQ app, that would be a good feature.

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Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The dashboard is clear and user-friendly."

"The tool for forecasting capacity is valuable."

"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."

"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."

"Has really nice roll-up dashboards."

"It's convenient because you can access it from a mobile device without needing a laptop."

"Fewer vulnerabilities have been observed in the four years we have used the solution."

"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."

More Dell CloudIQ pros

"This is a good, stable network monitoring solution for devices."

"The most valuable features are network bandwidth monitoring and monitoring device health."

"Our local support team provides excellent service."

"It handles the basics of monitoring."

"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."

"The user interface is good enough."

"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."

"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."

More WhatsUp Gold pros

Cons

"The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware."

"It can improve the reporting facility to create custom reports or dashboards."

"In terms of improvement, they should enhance the product range."

"Doesn't do well in terms of integrating with technologies other than Dell."

"There is a need for improvement in predictive maintenance, which I assume is somewhat AI-driven."

"Supporting legacy systems is an area that can be improved."

"It can improve the reporting facility to create custom reports or dashboards."

"The reporting capabilities of this solution could be improved."

More Dell CloudIQ cons

"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."

"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."

"Improvements are needed in integration, especially for WhatsApp call and messages."

"I might like to see a better interface in the future."

"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."

"Setting up WhatsUp Gold is complicated and not easy because it requires managing SNMP and many complex settings in the devices it's monitoring, and fine-tuning it to fit our needs is also not very easy."

"The technical support does not bother to respond."

"Regional product team support is not very good."

More WhatsUp Gold cons

Pricing and Cost Advice

"I believe it is a free product because we don't pay for it."

"The solution is more expensive than NetApp which offers file systems in various price ranges."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"The most valuable feature is the cost compared to other solutions."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"This is a well priced solution."

"Pricing is reasonable compared to other products."

"There is a license needed to use WhatsUp Gold."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

12%

Manufacturing Company

10%

Government

Financial Services Firm

12%

Manufacturing Company

12%

Government

11%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What needs improvement with Dell CloudIQ?

It can improve the reporting facility to create custom reports or dashboards.

See all answers

What is your primary use case for Dell CloudIQ?

I use it for monitoring environment security today. I look at security, capacity, and availability in our environment.

See all answers

What advice do you have for others considering Dell CloudIQ?

I would rate the overall product an eight out of ten.

See all answers

What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

Comparisons

NetApp Data Infrastructure Insights vs Dell CloudIQ

Compared 24% of the time

HPE OneView vs Dell CloudIQ

Compared 16% of the time

Cisco Intersight vs Dell CloudIQ

Compared 12% of the time

eG Enterprise vs Dell CloudIQ

Compared 6% of the time

OpsRamp vs Dell CloudIQ

Compared 5% of the time

More Dell CloudIQ Competitors

PRTG Network Monitor vs WhatsUp Gold

Compared 5% of the time

LibreNMS vs WhatsUp Gold

Compared 5% of the time

ManageEngine OpManager vs WhatsUp Gold

Compared 4% of the time

Nutanix Prism vs WhatsUp Gold

Compared 4% of the time

NinjaOne vs WhatsUp Gold

Compared 3% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

IT Infrastructure Monitoring

December 2025

Download Dell CloudIQ product report

Buyer's Guide

WhatsUp Gold

December 2025

Download WhatsUp Gold product report

Overview

CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

Dell Technologies

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software

Sample Customers

North Carolina State University

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

Dell CloudIQ vs. WhatsUp Gold

January 2026

Free Report: Dell CloudIQ vs. WhatsUp Gold

Find out what your peers are saying about Dell CloudIQ vs. WhatsUp Gold and other solutions. Updated: January 2026.

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