Dell CloudIQ vs WhatsUp Gold comparison

Dell Technologies and Progress Software are both solutions in the IT Infrastructure Monitoring category. Dell Technologies is ranked #32 with an average rating of 8.5, while Progress Software is ranked #24 with an average rating of 8.7. Dell Technologies holds a 0.9% mindshare in IM, compared to Progress Software’s 2.1% mindshare. Additionally, 90% of Dell Technologies users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

Dell CloudIQ

Read 10 Dell CloudIQ reviews

1,629 Views
1,564 Comparison Views

90% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

5,476 Views
2,355 Comparison Views

85% willing to recommend

Dell CloudIQ

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

WhatsUp Gold and Dell CloudIQ are competing products in network and infrastructure monitoring. Dell CloudIQ appears to have the upper hand due to its advanced features and integration capabilities, which may justify its higher cost.

Features:WhatsUp Gold provides comprehensive network monitoring with extensive coverage for performance metrics, alerts, and user-friendly interfaces. Dell CloudIQ offers predictive analytics, integration with Dell EMC solutions, and deeper insights into infrastructure performance.

Room for Improvement:WhatsUp Gold can enhance its predictive analytics and integration capabilities with other platforms, as well as expand advanced analytical features. Dell CloudIQ could improve its initial deployment ease, offer more traditional support channels, and provide cost-effective options for smaller businesses.

Ease of Deployment and Customer Service:WhatsUp Gold offers a simplified deployment model with traditional customer support, requiring less initial setup time. Dell CloudIQ facilitates cloud-based deployment within Dell's ecosystem, requiring more technical understanding but providing scalability with proactive support options.

Pricing and ROI:WhatsUp Gold is more budget-friendly with a lower initial setup cost, providing good ROI for small to medium-sized businesses. Dell CloudIQ has a higher entry cost, reflecting its advanced capabilities, potentially delivering greater long-term ROI for businesses leveraging its full analytical and integration advantages.

To learn more, read our detailed Dell CloudIQ vs. WhatsUp Gold Report (Updated: January 2026).

Buyer's Guide

Dell CloudIQ vs. WhatsUp Gold

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell CloudIQ

Ranking in IT Infrastructure Monitoring

32nd

Average Rating

8.4

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

WhatsUp Gold

Ranking in IT Infrastructure Monitoring

24th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (29th), Network Monitoring Software (26th), Server Monitoring (16th), Configuration Management (19th), Log Management (32nd), Cloud Monitoring Software (23rd), Network Traffic Analysis (NTA) (10th)

Mindshare comparison

As of February 2026, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 0.9%, down from 1.0% compared to the previous year. The mindshare of WhatsUp Gold is 2.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
WhatsUp Gold	2.1%
Dell CloudIQ	0.9%
Other	97.0%

IT Infrastructure Monitoring

Featured Reviews

Haseeb Sheikh

Senior Manager Enterprise Solutions at a media company with 201-500 employees

Proactive monitoring has improved availability and capacity reporting for my infrastructure

The current features including availability, performance, and capacity are good enough, and I think more of better alerting along with improved thresholds of alerts should be implemented. It is helpful, but it should also include the capability to detect zero-day attacks if there are any. I think the remediation could have been better. For example, if I am upgrading my firmware or BIOS or firmware of the infrastructure, it should give me exact CVSS scores and remediation data provided against the CVSS scores. I think the Dell CloudIQ app could be more interactive. If there is a possibility that I can open tickets or SRs via the Dell CloudIQ app, that would be a good feature.

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Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The dashboard is clear and user-friendly."

"Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually."

"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."

"Has really nice roll-up dashboards."

"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."

"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."

"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."

"The tool for forecasting capacity is valuable."

More Dell CloudIQ pros

"The solution effectively monitors network devices and servers."

"The most valuable feature is the monitoring of resources."

"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."

"The most valuable feature is the auto-discovery function."

"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."

"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."

"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."

"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."

More WhatsUp Gold pros

Cons

"The reporting capabilities of this solution could be improved."

"The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware."

"If you have a heterogeneous environment, there might be some limitations in coverage since CloudIQ is primarily designed for Dell-based infrastructures."

"PowerScale is the only file system offered and that is limiting."

"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."

"Doesn't do well in terms of integrating with technologies other than Dell."

"I think the remediation could have been better."

"In terms of improvement, they should enhance the product range."

More Dell CloudIQ cons

"You have to invest a few days to become an expert in this solution."

"The technical support does not bother to respond."

"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."

"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."

"The product is old and not updated."

"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."

"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."

"I might like to see a better interface in the future."

More WhatsUp Gold cons

Pricing and Cost Advice

"The solution is more expensive than NetApp which offers file systems in various price ranges."

"I believe it is a free product because we don't pay for it."

"The price of WhatsUp Gold is good."

"Pricing is reasonable compared to other products."

"The most valuable feature is the cost compared to other solutions."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"The pricing can be on the expensive side when considering competing products."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"This is a well priced solution."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

11%

Manufacturing Company

10%

Government

Financial Services Firm

12%

Manufacturing Company

12%

Government

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What needs improvement with Dell CloudIQ?

See all answers

What is your primary use case for Dell CloudIQ?

I moved to a new organization where I am also using Dell CloudIQ. I use Dell CloudIQ to monitor PowerStore as well as Dell PowerEdge servers.

See all answers

What advice do you have for others considering Dell CloudIQ?

For performance analytics, I have my own NMS in-house that I use. I have deployed a VApp on-premises with all of the servers and storage integrated, and it sends telemetry data directly to Dell. My...

See all answers

What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

Comparisons

NetApp Data Infrastructure Insights vs Dell CloudIQ

Compared 29% of the time

HPE OneView vs Dell CloudIQ

Compared 14% of the time

Cisco Intersight vs Dell CloudIQ

Compared 10% of the time

eG Enterprise vs Dell CloudIQ

Compared 6% of the time

VirtualWisdom vs Dell CloudIQ

Compared 5% of the time

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LibreNMS vs WhatsUp Gold

Compared 4% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 4% of the time

SCOM vs WhatsUp Gold

Compared 3% of the time

NinjaOne vs WhatsUp Gold

Compared 3% of the time

Nutanix Prism vs WhatsUp Gold

Compared 3% of the time

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Product Reports

Buyer's Guide

IT Infrastructure Monitoring

January 2026

Download Dell CloudIQ product report

Buyer's Guide

WhatsUp Gold

January 2026

Download WhatsUp Gold product report

Overview

CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

Dell Technologies

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software

Sample Customers

North Carolina State University

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

Dell CloudIQ vs. WhatsUp Gold

January 2026

Free Report: Dell CloudIQ vs. WhatsUp Gold

Find out what your peers are saying about Dell CloudIQ vs. WhatsUp Gold and other solutions. Updated: January 2026.

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