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Dell CloudIQ vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell CloudIQ
Ranking in IT Infrastructure Monitoring
33rd
Average Rating
8.4
Reviews Sentiment
5.7
Number of Reviews
10
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in IT Infrastructure Monitoring
29th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (29th), Network Monitoring Software (30th), Server Monitoring (16th), Configuration Management (19th), Log Management (31st), Cloud Monitoring Software (24th), Network Traffic Analysis (NTA) (10th)
 

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 0.9%, down from 1.0% compared to the previous year. The mindshare of WhatsUp Gold is 1.6%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
WhatsUp Gold1.6%
Dell CloudIQ0.9%
Other97.5%
IT Infrastructure Monitoring
 

Featured Reviews

ClaudioSalgado - PeerSpot reviewer
IT Architect Consultant at RTFM
Has proactive monitoring with predictive insights and a user-friendly interface
Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually. It provides a status with traffic light colors, where red indicates danger, yellow means attention is needed, and green represents normal conditions to easily understand the health of the environment. The quick overview aids in decision-making. Additionally, CloudIQ's predictive capabilities, which are enhanced by artificial intelligence, have improved operational efficiency by providing proactive information to prevent issues before they arise.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I rate CloudIQ a ten out of ten."
"The dashboard is clear and user-friendly."
"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."
"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."
"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."
"Fewer vulnerabilities have been observed in the four years we have used the solution."
"The tool for forecasting capacity is valuable."
"Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually."
"Our local support team provides excellent service."
"The threshold alerting is the most valuable feature."
"The most valuable features are network bandwidth monitoring and monitoring device health."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"Auto scanning is most valuable. It looks for rogue devices on your network."
"The user interface is good enough."
"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."
"The most valuable feature is the auto-discovery function."
 

Cons

"It can improve the reporting facility to create custom reports or dashboards."
"Supporting legacy systems is an area that can be improved."
"It can improve the reporting facility to create custom reports or dashboards."
"The reporting capabilities of this solution could be improved."
"If you have a heterogeneous environment, there might be some limitations in coverage since CloudIQ is primarily designed for Dell-based infrastructures."
"PowerScale is the only file system offered and that is limiting."
"The process of upgrading could be streamlined."
"In terms of improvement, they should enhance the product range."
"The point system is not clear and clarity around this would improve our understanding of the system."
"Improvements are needed in integration, especially for WhatsApp call and messages."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"The technical support does not bother to respond."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"I might like to see a better interface in the future."
"Importing the maps and being able to customize them could be easier."
 

Pricing and Cost Advice

"The solution is more expensive than NetApp which offers file systems in various price ranges."
"I believe it is a free product because we don't pay for it."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"There is a license needed to use WhatsUp Gold."
"The most valuable feature is the cost compared to other solutions."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"This is a well priced solution."
"The price of WhatsUp Gold is good."
"Pricing is reasonable compared to other products."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
10%
Government
5%
Financial Services Firm
12%
Manufacturing Company
12%
Government
11%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What needs improvement with Dell CloudIQ?
It can improve the reporting facility to create custom reports or dashboards.
What is your primary use case for Dell CloudIQ?
I use it for monitoring environment security today. I look at security, capacity, and availability in our environment.
What advice do you have for others considering Dell CloudIQ?
I would rate the overall product an eight out of ten.
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
 

Overview

 

Sample Customers

North Carolina State University
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Dell CloudIQ vs. WhatsUp Gold and other solutions. Updated: January 2026.
880,481 professionals have used our research since 2012.