Dell CloudIQ vs WhatsUp Gold comparison

Dell Technologies and Progress Software are both solutions in the IT Infrastructure Monitoring category. Dell Technologies is ranked #33 with an average rating of 8.3, while Progress Software is ranked #29 with an average rating of 9.5. Dell Technologies holds a 0.9% mindshare in IM, compared to Progress Software’s 1.2% mindshare. Additionally, 90% of Dell Technologies users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

Dell CloudIQ

Read 9 Dell CloudIQ reviews

1,497 Views
1,407 Comparison Views

90% willing to recommend

WhatsUp Gold

Read 24 WhatsUp Gold reviews

2,642 Views
1,242 Comparison Views

85% willing to recommend

Dell CloudIQ

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

WhatsUp Gold and Dell CloudIQ are competing products in network and infrastructure monitoring. Dell CloudIQ appears to have the upper hand due to its advanced features and integration capabilities, which may justify its higher cost.

Features:WhatsUp Gold provides comprehensive network monitoring with extensive coverage for performance metrics, alerts, and user-friendly interfaces. Dell CloudIQ offers predictive analytics, integration with Dell EMC solutions, and deeper insights into infrastructure performance.

Room for Improvement:WhatsUp Gold can enhance its predictive analytics and integration capabilities with other platforms, as well as expand advanced analytical features. Dell CloudIQ could improve its initial deployment ease, offer more traditional support channels, and provide cost-effective options for smaller businesses.

Ease of Deployment and Customer Service:WhatsUp Gold offers a simplified deployment model with traditional customer support, requiring less initial setup time. Dell CloudIQ facilitates cloud-based deployment within Dell's ecosystem, requiring more technical understanding but providing scalability with proactive support options.

Pricing and ROI:WhatsUp Gold is more budget-friendly with a lower initial setup cost, providing good ROI for small to medium-sized businesses. Dell CloudIQ has a higher entry cost, reflecting its advanced capabilities, potentially delivering greater long-term ROI for businesses leveraging its full analytical and integration advantages.

To learn more, read our detailed Dell CloudIQ vs. WhatsUp Gold Report (Updated: July 2025).

Buyer's Guide

Dell CloudIQ vs. WhatsUp Gold

July 2025

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Helped 865,484 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell CloudIQ

Ranking in IT Infrastructure Monitoring

33rd

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

WhatsUp Gold

Ranking in IT Infrastructure Monitoring

29th

Average Rating

7.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (28th), Network Monitoring Software (28th), Server Monitoring (16th)

Mindshare comparison

As of August 2025, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 0.9%, down from 1.2% compared to the previous year. The mindshare of WhatsUp Gold is 1.2%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

ClaudioSalgado

IT Architect Consultant at RTFM

Has proactive monitoring with predictive insights and a user-friendly interface

Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually. It provides a status with traffic light colors, where red indicates danger, yellow means attention is needed, and green represents normal conditions to easily understand the health of the environment. The quick overview aids in decision-making. Additionally, CloudIQ's predictive capabilities, which are enhanced by artificial intelligence, have improved operational efficiency by providing proactive information to prevent issues before they arise.

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Tom Condo

Supervisor Information Services Operations at Seminole County Public Schools

If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue

When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool for forecasting capacity is valuable."

"I rate CloudIQ a ten out of ten."

"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."

"Fewer vulnerabilities have been observed in the four years we have used the solution."

"It's convenient because you can access it from a mobile device without needing a laptop."

"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."

"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."

"Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually."

More Dell CloudIQ pros

"It handles the basics of monitoring."

"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."

"The product is reasonably priced."

"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."

"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."

"WhatsUp Gold is very easy to deploy."

"It is stable."

"Auto scanning is most valuable. It looks for rogue devices on your network."

More WhatsUp Gold pros

Cons

"The reporting capabilities of this solution could be improved."

"If you have a heterogeneous environment, there might be some limitations in coverage since CloudIQ is primarily designed for Dell-based infrastructures."

"It can improve the reporting facility to create custom reports or dashboards."

"In terms of improvement, they should enhance the product range."

"Supporting legacy systems is an area that can be improved."

"It can improve the reporting facility to create custom reports or dashboards."

"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."

"PowerScale is the only file system offered and that is limiting."

More Dell CloudIQ cons

"We can never achieve or get a good picture of the network topology."

"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."

"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."

"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."

"The product is old and not updated."

"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."

"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."

"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."

More WhatsUp Gold cons

Pricing and Cost Advice

"The solution is more expensive than NetApp which offers file systems in various price ranges."

"I believe it is a free product because we don't pay for it."

"The price of WhatsUp Gold is good."

"This is a well priced solution."

"The most valuable feature is the cost compared to other solutions."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"The pricing can be on the expensive side when considering competing products."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"Pricing is reasonable compared to other products."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

13%

Financial Services Firm

Government

Financial Services Firm

13%

Manufacturing Company

12%

Government

11%

Computer Software Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with Dell CloudIQ?

It can improve the reporting facility to create custom reports or dashboards.

See all answers

What is your primary use case for Dell CloudIQ?

I use it for monitoring environment security today. I look at security, capacity, and availability in our environment.

See all answers

What advice do you have for others considering Dell CloudIQ?

I would rate the overall product an eight out of ten.

See all answers

What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...

See all answers

Comparisons

HPE OneView vs Dell CloudIQ

Compared 27% of the time

Cisco Intersight vs Dell CloudIQ

Compared 23% of the time

NetApp Cloud Insights vs Dell CloudIQ

Compared 10% of the time

OpsRamp vs Dell CloudIQ

Compared 7% of the time

Datadog vs Dell CloudIQ

Compared 7% of the time

More Dell CloudIQ Competitors

Grafana vs WhatsUp Gold

Compared 11% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 10% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 8% of the time

Zabbix vs WhatsUp Gold

Compared 7% of the time

ManageEngine OpManager vs WhatsUp Gold

Compared 6% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

IT Infrastructure Monitoring

July 2025

Download Dell CloudIQ product report

Buyer's Guide

WhatsUp Gold

July 2025

Download WhatsUp Gold product report

Overview

CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

Dell Technologies

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software

Sample Customers

North Carolina State University

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

Dell CloudIQ vs. WhatsUp Gold

July 2025

Free Report: Dell CloudIQ vs. WhatsUp Gold

Find out what your peers are saying about Dell CloudIQ vs. WhatsUp Gold and other solutions. Updated: July 2025.

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