Dell CloudIQ vs WhatsUp Gold comparison

Dell Technologies and Progress Software are both solutions in the IT Infrastructure Monitoring category. Dell Technologies is ranked #36 with an average rating of 8.3, while Progress Software is ranked #17 with an average rating of 8.0. Dell Technologies holds a 0.9% mindshare in IM, compared to Progress Software’s 2.6% mindshare. Additionally, 90% of Dell Technologies users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

Dell CloudIQ

Read 10 Dell CloudIQ reviews

2,579 Views
2,502 Comparison Views

90% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

12,182 Views
5,482 Comparison Views

85% willing to recommend

Dell CloudIQ

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

WhatsUp Gold and Dell CloudIQ are competing products in network and infrastructure monitoring. Dell CloudIQ appears to have the upper hand due to its advanced features and integration capabilities, which may justify its higher cost.

Features:WhatsUp Gold provides comprehensive network monitoring with extensive coverage for performance metrics, alerts, and user-friendly interfaces. Dell CloudIQ offers predictive analytics, integration with Dell EMC solutions, and deeper insights into infrastructure performance.

Room for Improvement:WhatsUp Gold can enhance its predictive analytics and integration capabilities with other platforms, as well as expand advanced analytical features. Dell CloudIQ could improve its initial deployment ease, offer more traditional support channels, and provide cost-effective options for smaller businesses.

Ease of Deployment and Customer Service:WhatsUp Gold offers a simplified deployment model with traditional customer support, requiring less initial setup time. Dell CloudIQ facilitates cloud-based deployment within Dell's ecosystem, requiring more technical understanding but providing scalability with proactive support options.

Pricing and ROI:WhatsUp Gold is more budget-friendly with a lower initial setup cost, providing good ROI for small to medium-sized businesses. Dell CloudIQ has a higher entry cost, reflecting its advanced capabilities, potentially delivering greater long-term ROI for businesses leveraging its full analytical and integration advantages.

To learn more, read our detailed Dell CloudIQ vs. WhatsUp Gold Report (Updated: June 2026).

Buyer's Guide

Dell CloudIQ vs. WhatsUp Gold

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell CloudIQ

Ranking in IT Infrastructure Monitoring

36th

Average Rating

8.0

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

WhatsUp Gold

Ranking in IT Infrastructure Monitoring

17th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (31st), Network Monitoring Software (23rd), Server Monitoring (14th), Configuration Management (20th), Log Management (39th), Cloud Monitoring Software (24th), Network Traffic Analysis (NTA) (11th)

Mindshare comparison

As of July 2026, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 0.9%, down from 0.9% compared to the previous year. The mindshare of WhatsUp Gold is 2.6%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
WhatsUp Gold	2.6%
Dell CloudIQ	0.9%
Other	96.5%

IT Infrastructure Monitoring

Featured Reviews

Haseeb Sheikh

Senior Manager Enterprise Solutions at a media company with 201-500 employees

Proactive monitoring has improved availability and capacity reporting for my infrastructure

The current features including availability, performance, and capacity are good enough, and I think more of better alerting along with improved thresholds of alerts should be implemented. It is helpful, but it should also include the capability to detect zero-day attacks if there are any. I think the remediation could have been better. For example, if I am upgrading my firmware or BIOS or firmware of the infrastructure, it should give me exact CVSS scores and remediation data provided against the CVSS scores. I think the Dell CloudIQ app could be more interactive. If there is a possibility that I can open tickets or SRs via the Dell CloudIQ app, that would be a good feature.

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Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The mobile application is the most valuable feature for us; we can monitor all the storages on our phones, and it's really good."

"Our company uses the solution for forecasting capacity and performance via cloud visualization that is maintained by Dell."

"This solution would be very helpful for anybody that is solely using Dell equipment."

"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."

"I rate CloudIQ a ten out of ten."

"The dashboard is clear and user-friendly."

"We chose this solution because it is a free product offered from Dell which you can use to monitor, manage and optimize cybersecurity."

"Has really nice roll-up dashboards."

More Dell CloudIQ pros

"It's a good product, and if one has the expertise to use it, it will be a good investment and it will help IT to save and plan for the future."

"We've been using it for many years and we use it typically for early warning, as it notifies customers of problems prior to failure."

"There is a flow monitor option, so we can trace the source IP, the destination IP, and top talker feature in this."

"In terms of pricing, I'd say that the pricing is nice and the product is good."

"It is stable."

"The most valuable feature is the auto-discovery function."

"Their tech support is very good."

"The product is reasonably priced."

More WhatsUp Gold pros

Cons

"PowerScale is the only file system offered and that is limiting."

"I think the remediation could have been better."

"The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware."

"The process of upgrading could be streamlined."

"In terms of improvement, they should enhance the product range."

"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."

"It can improve the reporting facility to create custom reports or dashboards."

"The reporting capabilities of this solution could be improved."

More Dell CloudIQ cons

"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."

"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."

"The point system is not clear and clarity around this would improve our understanding of the system."

"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."

"Regional product team support is not very good."

"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."

"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."

"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."

More WhatsUp Gold cons

Pricing and Cost Advice

"I believe it is a free product because we don't pay for it."

"The solution is more expensive than NetApp which offers file systems in various price ranges."

"The pricing can be on the expensive side when considering competing products."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"The price of WhatsUp Gold is good."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"There is a license needed to use WhatsUp Gold."

"Pricing is reasonable compared to other products."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

12%

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Financial Services Firm

13%

Manufacturing Company

10%

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What needs improvement with Dell CloudIQ?

See all answers

What is your primary use case for Dell CloudIQ?

I moved to a new organization where I am also using Dell CloudIQ. I use Dell CloudIQ to monitor PowerStore as well as Dell PowerEdge servers.

See all answers

What advice do you have for others considering Dell CloudIQ?

For performance analytics, I have my own NMS in-house that I use. I have deployed a VApp on-premises with all of the servers and storage integrated, and it sends telemetry data directly to Dell. My...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

What is your primary use case for WhatsUp Gold?

My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.

See all answers

Comparisons

NetApp Data Infrastructure Insights vs Dell CloudIQ

Compared 25% of the time

HPE OneView vs Dell CloudIQ

Compared 8% of the time

Cisco Intersight vs Dell CloudIQ

Compared 7% of the time

VirtualWisdom vs Dell CloudIQ

Compared 7% of the time

eG Enterprise vs Dell CloudIQ

Compared 5% of the time

More Dell CloudIQ Competitors

LibreNMS vs WhatsUp Gold

Compared 3% of the time

SCOM vs WhatsUp Gold

Compared 3% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 3% of the time

NinjaOne vs WhatsUp Gold

Compared 3% of the time

ScienceLogic vs WhatsUp Gold

Compared 3% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

IT Infrastructure Monitoring

June 2026

Download Dell CloudIQ product report

Buyer's Guide

WhatsUp Gold

June 2026

Download WhatsUp Gold product report

Overview

Dell CloudIQ offers advanced health status alerts, AI-driven predictive capabilities, and centralized monitoring, enhancing storage management through comprehensive visibility and operational efficiency. Its user-friendly dashboards and mobile access create a seamless experience for IT professionals.

Dell CloudIQ empowers organizations with cutting-edge features designed to streamline storage management. Health status alerts utilize a traffic light indicator system, while AI predictive capabilities enhance operational efficiency. The tool provides capacity forecasting and a comprehensive view of storage devices, facilitating updates for compliance and optimization. Centralized monitoring delivers timely issue notifications, and its dashboards, accessible via mobile, provide user-friendly navigation. CloudIQ's availability and capacity reporting features help prevent unplanned outages, offering visibility of storage devices and alerts for faults.

What key features make Dell CloudIQ stand out?

Health Status Alerts: Use traffic light indicators for immediate visibility.
AI Predictive Capabilities: Increase operational efficiency with smart insights.
Capacity Forecasting: Plan effectively with long-term storage capacity insights.
Centralized Monitoring: Consolidates data for informed decision-making.
User-Friendly Dashboards: Simplify navigation with mobile access.

What benefits should users seek in reviews?

Efficient Monitoring: Real-time alerts and notifications reduce downtime.
Enhanced Performance: Improve storage management with actionable insights.
Predictive Maintenance: Prevent issues before they arise, saving time and resources.
Cost Management: Efficient resource allocation leads to cost reduction.
Comprehensive Integration: Monitor diverse environments with ease.

In industries like healthcare and finance, Dell CloudIQ plays a crucial role in managing complex storage environments. Teams leverage its forecasting capabilities and comprehensive dashboards to maintain high performance and security standards. By supporting virtual infrastructures, Dell CloudIQ assists in delivering optimal storage solutions while addressing critical needs.

Dell Technologies

WhatsUp Gold stands out with its comprehensive network monitoring, dynamic mapping, and real-time alerts, offering essential tools for managing extensive IT infrastructures.

WhatsUp Gold provides robust capabilities in network visibility through dynamic mapping and NetFlow analysis. The platform's interactive topology aids in pinpointing issues effectively. Auto-discovery ensures complete network device tracking. While offering an intuitive interface and integration with Cisco ServiceNow, users find server performance monitoring useful for incident handling. However, improvements are anticipated in application monitoring and Active Directory integration. The pricing model and customization options leave room for enhancement. Despite these, users benefit from its integrated dashboards for immediate device health checks and network updates, making it beneficial for large-scale infrastructure management.

What features does WhatsUp Gold offer?

Network Monitoring: Provides continuous oversight of network components
Dynamic Mapping: Offers visual representation of network topology
NetFlow Analysis: Delivers insights into bandwidth utilization
Threshold Alerts: Notifies users upon reaching set performance thresholds
Auto-Discovery: Detects devices automatically for complete network coverage

What benefits should users expect from reviews?

Comprehensive Visibility: Enhanced understanding of network elements
Real-Time Monitoring: Immediate insights into network and device status
Cost-Effectiveness: Competitive solution suitable for expansive networks
User-Friendly Interface: Simplifies the management of complex networks

Organizations in sectors like telecommunications, education, and healthcare utilize WhatsUp Gold for their network monitoring needs. Telecom companies track switches and routers, educational institutions manage bandwidth usage, and healthcare facilities monitor device availability to ensure seamless operations.

Progress Software

Sample Customers

North Carolina State University

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

Dell CloudIQ vs. WhatsUp Gold

June 2026

Free Report: Dell CloudIQ vs. WhatsUp Gold

Find out what your peers are saying about Dell CloudIQ vs. WhatsUp Gold and other solutions. Updated: June 2026.

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