TruView vs WhatsUp Gold comparison

NETSCOUT and Progress Software are both solutions in the Network Monitoring Software category. NETSCOUT is ranked #66 with an average rating of 6.5, while Progress Software is ranked #26 with an average rating of 9.5. NETSCOUT holds a 0.1% mindshare in NMS, compared to Progress Software’s 1.2% mindshare. Additionally, 100% of NETSCOUT users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

TruView

Read 17 TruView reviews

367 Views
178 Comparison Views

100% willing to recommend

WhatsUp Gold

Read 24 WhatsUp Gold reviews

1,786 Views
1,428 Comparison Views

85% willing to recommend

TruView

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

WhatsUp Gold and TruView are competing network management solutions. WhatsUp Gold has the upper hand in cost-effectiveness and customer support, whereas TruView leads with its advanced features.

Features: WhatsUp Gold offers comprehensive network monitoring with ease of use and real-time alerts, making it user-friendly. It emphasizes essential monitoring and integrates well with various systems. TruView provides in-depth visibility into network and application performance, leveraging robust analytics tools. Its main strengths are in detailed insights and advanced diagnostic features, meeting the needs of users with complex network environments.

Room for Improvement: WhatsUp Gold could enhance advanced analytics to better compete with comprehensive platforms. It might benefit from extended customization options to suit more sophisticated needs. Its diagnostic tools can be refined for greater depth. TruView can work on simplifying its deployment process to appeal to a broader range of customers. It could streamline user interface complexity and reduce the steep learning curve new users face. Greater pricing transparency might also aid potential buyers in decision-making.

Ease of Deployment and Customer Service: WhatsUp Gold's deployment is straightforward and complemented by reliable customer support recognized for responsiveness. TruView, while featuring a steeper deployment learning curve, offers extensive customization options. It provides deep support, especially during complex troubleshooting activities.

Pricing and ROI: WhatsUp Gold generally presents a more affordable setup cost, appealing to budget-conscious buyers and offering a solid return on investment for essential monitoring needs. TruView's investment entails a higher cost, targeting businesses looking for enhanced network insights and performance optimization that can justify the price for those in need of extensive analytics.

To learn more, read our detailed TruView vs. WhatsUp Gold Report (Updated: April 2025).

Buyer's Guide

TruView vs. WhatsUp Gold

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

TruView

Ranking in Network Monitoring Software

66th

Average Rating

9.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

WhatsUp Gold

Ranking in Network Monitoring Software

26th

Average Rating

7.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (25th), Server Monitoring (14th), IT Infrastructure Monitoring (27th)

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of TruView is 0.1%, down from 0.2% compared to the previous year. The mindshare of WhatsUp Gold is 1.2%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Zotex

Network Engineer at a comms service provider with 1,001-5,000 employees

Monitors traffic, analyzes flows, tracks packets, and measures bandwidth across our network

We use TruView primarily for network performance analysis and monitoring. It helps us track traffic, flows, packets, and bandwidth to understand our network's condition and detect any anomalies or attacks. However, the product's age limits its advanced features for performance analysis. The main advantage lies in its low cost and reliable functionality, as we have a permanent license and do not require support. Real-time monitoring in TruView is somewhat limited, as there is a delay of about five minutes in data updates, making it less effective for immediate insights.

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Tom Condo

Supervisor Information Services Operations at Seminole County Public Schools

If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue

When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature for us was the ability to monitor sites and get a nice overview of all the data in a single view."

"We use TruView primarily for network performance analysis and monitoring. It helps us track traffic, flows, packets, and bandwidth to understand our network's condition and detect any anomalies or attacks. However, the product's age limits its advanced features for performance analysis. The main advantage lies in its low cost and reliable functionality, as we have a permanent license and do not require support. Real-time monitoring in TruView is somewhat limited, as there is a delay of about five minutes in data updates, making it less effective for immediate insights."

"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."

"The most valuable feature is the monitoring of resources."

"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."

"It is stable."

"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."

"The threshold alerting is the most valuable feature."

"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."

"The most valuable feature is the auto-discovery function."

More WhatsUp Gold pros

Cons

"One area that could be improved is the reporting features. In the version transformation from ten to eleven, the platform changed from a Windows-based platform to a Linux-based platform. As a result, the previous reporting feature using Crystal Reports was no longer available. Instead, we had to generate PDF dashboard reports, which were not as flexible."

"We have faced delays in data retrieval and the lack of support due to the product being out of service."

"The technical support does not bother to respond."

"I might like to see a better interface in the future."

"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."

"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."

"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."

"Improvements are needed in integration, especially for WhatsApp call and messages."

"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."

"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."

More WhatsUp Gold cons

Pricing and Cost Advice

Information not available

"Pricing is reasonable compared to other products."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"The most valuable feature is the cost compared to other solutions."

"This is a well priced solution."

"The price of WhatsUp Gold is good."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Comms Service Provider

16%

Computer Software Company

11%

Manufacturing Company

Computer Software Company

13%

Financial Services Firm

12%

Manufacturing Company

10%

Government

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about TruView?

The most valuable feature for us was the ability to monitor sites and get a nice overview of all the data in a single view.

See all answers

What is your experience regarding pricing and costs for TruView?

There are certain licensing costs. For example, if you use NetFlow, you need to purchase a license depending on the size of your connector. Similarly, for voice monitoring, you need a separate lice...

See all answers

What needs improvement with TruView?

We have faced delays in data retrieval and the lack of support due to the product being out of service.

See all answers

What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...

See all answers

Comparisons

No data available

Grafana vs WhatsUp Gold

Compared 13% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 10% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 9% of the time

Zabbix vs WhatsUp Gold

Compared 8% of the time

ManageEngine OpManager vs WhatsUp Gold

Compared 6% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

TruView

April 2025

Download TruView product report

Buyer's Guide

WhatsUp Gold

April 2025

Download WhatsUp Gold product report

Overview

Visual TruView by Fluke Networks is a unified solution for Application Aware Network Performance Management (AANPM). TruView embeds the most important data sources such as packet, transaction, NetFlow/IPFIX, and SNMP to present analytics in a time-correlated single dashboard view. These correlated views help you quickly see how well the infrastructure is transporting applications and how well those applications are performing in the context of end-user experience. And, TruView’s integrated 10 Gbps full line rate stream-to-disk packet capture ensures you’ll never miss an important event again.

NETSCOUT

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software

Sample Customers

FloraHolland, Miami-Dade Public Library System, Southeastern Freight Lines, Valdosta State University, Everett Clinic, Bioreference, Key Information Systems, ACER, Odeabank A.S.

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

TruView vs. WhatsUp Gold

April 2025

Free Report: TruView vs. WhatsUp Gold

Find out what your peers are saying about TruView vs. WhatsUp Gold and other solutions. Updated: April 2025.

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