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TruView vs WhatsUp Gold comparison

NETSCOUT and Progress Software are both solutions in the Network Monitoring Software category. NETSCOUT is ranked #72 with an average rating of 5.0, while Progress Software is ranked #28 with an average rating of 9.5. NETSCOUT holds a 0.2% mindshare in NMS, compared to Progress Software’s 1.2% mindshare. Additionally, 100% of NETSCOUT users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.
TruView
Read 17 TruView reviews
  • 437 Views
  • 393 Comparison Views
100% willing to recommend
WhatsUp Gold
Read 24 WhatsUp Gold reviews
  • 2,642 Views
  • 1,664 Comparison Views
85% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

WhatsUp Gold and TruView are competing network management solutions. WhatsUp Gold has the upper hand in cost-effectiveness and customer support, whereas TruView leads with its advanced features.

Features: WhatsUp Gold offers comprehensive network monitoring with ease of use and real-time alerts, making it user-friendly. It emphasizes essential monitoring and integrates well with various systems. TruView provides in-depth visibility into network and application performance, leveraging robust analytics tools. Its main strengths are in detailed insights and advanced diagnostic features, meeting the needs of users with complex network environments.

Room for Improvement: WhatsUp Gold could enhance advanced analytics to better compete with comprehensive platforms. It might benefit from extended customization options to suit more sophisticated needs. Its diagnostic tools can be refined for greater depth. TruView can work on simplifying its deployment process to appeal to a broader range of customers. It could streamline user interface complexity and reduce the steep learning curve new users face. Greater pricing transparency might also aid potential buyers in decision-making.

Ease of Deployment and Customer Service: WhatsUp Gold's deployment is straightforward and complemented by reliable customer support recognized for responsiveness. TruView, while featuring a steeper deployment learning curve, offers extensive customization options. It provides deep support, especially during complex troubleshooting activities.

Pricing and ROI: WhatsUp Gold generally presents a more affordable setup cost, appealing to budget-conscious buyers and offering a solid return on investment for essential monitoring needs. TruView's investment entails a higher cost, targeting businesses looking for enhanced network insights and performance optimization that can justify the price for those in need of extensive analytics.

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To learn more, read our detailed TruView vs. WhatsUp Gold Report (Updated: July 2025).
Buyer's Guide
TruView vs. WhatsUp Gold
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

TruView
Ranking in Network Monitoring Software
72nd
Average Rating
9.4
Reviews Sentiment
7.2
Number of Reviews
17
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Network Monitoring Software
28th
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
24
Ranking in other categories
Application Performance Monitoring (APM) and Observability (28th), Server Monitoring (16th), IT Infrastructure Monitoring (29th)
 

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of TruView is 0.2%, down from 0.2% compared to the previous year. The mindshare of WhatsUp Gold is 1.2%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

MM
Monitors traffic, analyzes flows, tracks packets, and measures bandwidth across our network
We use TruView primarily for network performance analysis and monitoring. It helps us track traffic, flows, packets, and bandwidth to understand our network's condition and detect any anomalies or attacks. However, the product's age limits its advanced features for performance analysis. The main advantage lies in its low cost and reliable functionality, as we have a permanent license and do not require support. Real-time monitoring in TruView is somewhat limited, as there is a delay of about five minutes in data updates, making it less effective for immediate insights.
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Tom Condo - PeerSpot reviewer
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue
When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use TruView primarily for network performance analysis and monitoring. It helps us track traffic, flows, packets, and bandwidth to understand our network's condition and detect any anomalies or attacks. However, the product's age limits its advanced features for performance analysis. The main advantage lies in its low cost and reliable functionality, as we have a permanent license and do not require support. Real-time monitoring in TruView is somewhat limited, as there is a delay of about five minutes in data updates, making it less effective for immediate insights."
"The most valuable feature for us was the ability to monitor sites and get a nice overview of all the data in a single view."
"WhatsUp Gold is very easy to deploy."
"Auto scanning is most valuable. It looks for rogue devices on your network."
"It handles the basics of monitoring."
"The most valuable feature is the monitoring of resources."
"The documentation is very good."
"The threshold alerting is the most valuable feature."
"The most valuable feature is the auto-discovery function."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
More WhatsUp Gold pros
 

Cons

"One area that could be improved is the reporting features. In the version transformation from ten to eleven, the platform changed from a Windows-based platform to a Linux-based platform. As a result, the previous reporting feature using Crystal Reports was no longer available. Instead, we had to generate PDF dashboard reports, which were not as flexible."
"We have faced delays in data retrieval and the lack of support due to the product being out of service."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
"You have to invest a few days to become an expert in this solution."
"We can never achieve or get a good picture of the network topology."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"Improvements are needed in integration, especially for WhatsApp call and messages."
"The interface needs some work."
More WhatsUp Gold cons
 

Pricing and Cost Advice

Information not available
"The price of WhatsUp Gold is good."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The most valuable feature is the cost compared to other solutions."
"There is a license needed to use WhatsUp Gold."
"The pricing can be on the expensive side when considering competing products."
"This is a well priced solution."
More WhatsUp Gold pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Manufacturing Company
12%
Government
11%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with TruView?
We have faced delays in data retrieval and the lack of support due to the product being out of service.
See all answers
What is your primary use case for TruView?
We use TruView to monitor traffic, analyze flows, track packets, and measure bandwidth across our network. This helps us gain insights into our network's performance, detect any anomalies or attack...
See all answers
What advice do you have for others considering TruView?
Overall, I would rate TruView a nine out of ten. I would recommend it for mid-sized organizations, particularly those with fewer than two thousand people, as it offers flexible licensing without de...
See all answers
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
See all answers
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
See all answers
What needs improvement with WhatsUp Gold?
Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...
See all answers
 

Comparisons

IDERA Uptime Infrastructure Monitor vs TruView Logo
IDERA Uptime Infrastructure Monitor vs TruView
Compared 100% of the time
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Grafana vs WhatsUp Gold Logo
Grafana vs WhatsUp Gold
Compared 11% of the time
PRTG Network Monitor vs WhatsUp Gold Logo
PRTG Network Monitor vs WhatsUp Gold
Compared 10% of the time
SolarWinds NPM vs WhatsUp Gold Logo
SolarWinds NPM vs WhatsUp Gold
Compared 8% of the time
Zabbix vs WhatsUp Gold Logo
Zabbix vs WhatsUp Gold
Compared 7% of the time
ManageEngine OpManager vs WhatsUp Gold Logo
ManageEngine OpManager vs WhatsUp Gold
Compared 6% of the time
More WhatsUp Gold Competitors
 

Product Reports

Buyer's Guide
TruView
July 2025
TruView reportDownload TruView product report
Buyer's Guide
WhatsUp Gold
July 2025
WhatsUp Gold reportDownload WhatsUp Gold product report
 

Overview

Visual TruView by Fluke Networks is a unified solution for Application Aware Network Performance Management (AANPM). TruView embeds the most important data sources such as packet, transaction, NetFlow/IPFIX, and SNMP to present analytics in a time-correlated single dashboard view. These correlated views help you quickly see how well the infrastructure is transporting applications and how well those applications are performing in the context of end-user experience. And, TruView’s integrated 10 Gbps full line rate stream-to-disk packet capture ensures you’ll never miss an important event again.

NETSCOUT

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software
 

Sample Customers

FloraHolland, Miami-Dade Public Library System, Southeastern Freight Lines, Valdosta State University, Everett Clinic, Bioreference, Key Information Systems, ACER, Odeabank A.S.
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Buyer's Guide
TruView vs. WhatsUp Gold
July 2025
Free Report: TruView vs. WhatsUp Gold
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