TruView vs WhatsUp Gold comparison

Why PeerSpot?

NETSCOUT and Progress Software are both solutions in the Network Monitoring Software category. NETSCOUT is ranked #74, while Progress Software is ranked #25 with an average rating of 7.0. NETSCOUT holds a 0.6% mindshare in NMS, compared to Progress Software’s 2.0% mindshare. Additionally, 100% of NETSCOUT users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

TruView

Read 17 TruView reviews

3,055 Views
2,933 Comparison Views

100% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

15,052 Views
8,279 Comparison Views

85% willing to recommend

TruView

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

WhatsUp Gold and TruView are competing network management solutions. WhatsUp Gold has the upper hand in cost-effectiveness and customer support, whereas TruView leads with its advanced features.

Features: WhatsUp Gold offers comprehensive network monitoring with ease of use and real-time alerts, making it user-friendly. It emphasizes essential monitoring and integrates well with various systems. TruView provides in-depth visibility into network and application performance, leveraging robust analytics tools. Its main strengths are in detailed insights and advanced diagnostic features, meeting the needs of users with complex network environments.

Room for Improvement: WhatsUp Gold could enhance advanced analytics to better compete with comprehensive platforms. It might benefit from extended customization options to suit more sophisticated needs. Its diagnostic tools can be refined for greater depth. TruView can work on simplifying its deployment process to appeal to a broader range of customers. It could streamline user interface complexity and reduce the steep learning curve new users face. Greater pricing transparency might also aid potential buyers in decision-making.

Ease of Deployment and Customer Service: WhatsUp Gold's deployment is straightforward and complemented by reliable customer support recognized for responsiveness. TruView, while featuring a steeper deployment learning curve, offers extensive customization options. It provides deep support, especially during complex troubleshooting activities.

Pricing and ROI: WhatsUp Gold generally presents a more affordable setup cost, appealing to budget-conscious buyers and offering a solid return on investment for essential monitoring needs. TruView's investment entails a higher cost, targeting businesses looking for enhanced network insights and performance optimization that can justify the price for those in need of extensive analytics.

To learn more, read our detailed TruView vs. WhatsUp Gold Report (Updated: September 2026).

Buyer's Guide

TruView vs. WhatsUp Gold

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

TruView

Ranking in Network Monitoring Software

74th

Average Rating

9.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

WhatsUp Gold

Ranking in Network Monitoring Software

25th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (39th), Server Monitoring (14th), IT Infrastructure Monitoring (20th), Configuration Management (21st), Log Management (41st), Cloud Monitoring Software (26th), Network Traffic Analysis (NTA) (13th)

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of TruView is 0.6%, up from 0.2% compared to the previous year. The mindshare of WhatsUp Gold is 2.0%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
WhatsUp Gold	2.0%
TruView	0.6%
Other	97.4%

Network Monitoring Software

Featured Reviews

Zotex

Network Engineer at a comms service provider with 1,001-5,000 employees

Monitors traffic, analyzes flows, tracks packets, and measures bandwidth across our network

We use TruView primarily for network performance analysis and monitoring. It helps us track traffic, flows, packets, and bandwidth to understand our network's condition and detect any anomalies or attacks. However, the product's age limits its advanced features for performance analysis. The main advantage lies in its low cost and reliable functionality, as we have a permanent license and do not require support. Real-time monitoring in TruView is somewhat limited, as there is a delay of about five minutes in data updates, making it less effective for immediate insights.

Read full review

Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Visual TruView helped our network team respond to potential issues before they became larger ones."

"The most valuable feature for us was the ability to monitor sites and get a nice overview of all the data in a single view."

"TruView takes only minutes to install."

"We use TruView primarily for network performance analysis and monitoring. It helps us track traffic, flows, packets, and bandwidth to understand our network's condition and detect any anomalies or attacks. However, the product's age limits its advanced features for performance analysis. The main advantage lies in its low cost and reliable functionality, as we have a permanent license and do not require support. Real-time monitoring in TruView is somewhat limited, as there is a delay of about five minutes in data updates, making it less effective for immediate insights."

"It gives us the ability to determine the root of a problem or a network, whether it's on the network side, the database, application server, or server infrastructure."

"The installation and configuration process are easy."

"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."

"In terms of pricing, I'd say that the pricing is nice and the product is good."

"The threshold alerting is the most valuable feature."

"We no longer have to manually search for problems because we are alerted when something in the network goes down."

"The most valuable feature is the auto-discovery function."

"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."

"The most valuable aspects of the solution are the application monitors that allow for discreet roaming on network devices."

More WhatsUp Gold pros

Cons

"We have faced delays in data retrieval and the lack of support due to the product being out of service."

"One area that could be improved is the reporting features. In the version transformation from ten to eleven, the platform changed from a Windows-based platform to a Linux-based platform. As a result, the previous reporting feature using Crystal Reports was no longer available. Instead, we had to generate PDF dashboard reports, which were not as flexible."

"Whilst Citrix could be handled better like their nGenius product line (which does an excellent job) it copes with the centralised type of deployment TruView covers."

"I can't give them quite a 10, because from time to time, I'll work with the folks who, not that they're not good, but there are some who are just phenomenal."

"Honestly, I do not particularly like WhatsUp Gold. I think we should get rid of it."

"Sometimes it's a little bit slow."

"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."

"There is a very big gap in the support."

"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."

"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."

"The price could be improved. When we first started using this product, the company was new. The prices were very low then, in comparison with HP OpenView or IBM, but now the policy is too high, relative to the number of devices we have."

"The technical support does not bother to respond."

More WhatsUp Gold cons

Pricing and Cost Advice

Information not available

"The pricing can be on the expensive side when considering competing products."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"The price of WhatsUp Gold is good."

"There is a license needed to use WhatsUp Gold."

"The most valuable feature is the cost compared to other solutions."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Comms Service Provider

16%

Construction Company

14%

Healthcare Company

10%

Outsourcing Company

Financial Services Firm

11%

Manufacturing Company

10%

Outsourcing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	6
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

What is your primary use case for WhatsUp Gold?

My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.

See all answers

Comparisons

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Compared 7% of the time

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Compared 7% of the time

ClearSight Analyzer vs TruView

Compared 7% of the time

PingPlotter vs TruView

Compared 6% of the time

NETSCOUT nGeniusONE vs TruView

Compared 6% of the time

More TruView Competitors

SCOM vs WhatsUp Gold

Compared 3% of the time

LibreNMS vs WhatsUp Gold

Compared 3% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 3% of the time

NinjaOne vs WhatsUp Gold

Compared 3% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 2% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

TruView

September 2026

Download TruView product report

Buyer's Guide

WhatsUp Gold

September 2026

Download WhatsUp Gold product report

Overview

TruView streamlines data analytics by offering comprehensive features that empower users to efficiently manage and interpret large datasets. It is designed for those who seek precision and depth in their analytics tools.

TruView is a versatile analytics tool tailored for expert users who require detailed insights and powerful data processing capabilities. It is crafted to accommodate extensive data volumes, offering flexible integration options and customizable analytics for precise decision-making. TruView is recognized for its speed and accuracy, supporting users in achieving data-driven insights efficiently.

What are the valuable features of TruView?

Advanced Data Processing: Efficiently handles large datasets without compromising speed.
Customizable Dashboards: Tailors visualizations to meet specific analytical needs.
Seamless Integration: Connects easily with existing data systems for smoother transitions.
Real-time Analytics: Provides up-to-date insights for prompt decision-making.
Comprehensive Reporting: Generates detailed reports for effective data interpretation.

What benefits should users consider in reviews?

Cost Efficiency: Beneficial return on investment through efficient data management.
User Satisfaction: High ratings for reliability and precision from expert users.
Scalability: Adapts to growing data needs without performance loss.
Improved Decision Making: Facilitates timely and informed business decisions.
Time-Saving: Reduces time spent on data analysis with streamlined processes.

TruView's implementation varies across industries such as finance, healthcare, and retail, where it provides tailored solutions to meet sector-specific demands. In finance, it enhances risk assessment and investment strategies. Healthcare facilities leverage it for patient data analytics, while retailers use it to understand consumer behavior and optimize inventory management.

NETSCOUT

WhatsUp Gold stands out with its comprehensive network monitoring, dynamic mapping, and real-time alerts, offering essential tools for managing extensive IT infrastructures.

WhatsUp Gold provides robust capabilities in network visibility through dynamic mapping and NetFlow analysis. The platform's interactive topology aids in pinpointing issues effectively. Auto-discovery ensures complete network device tracking. While offering an intuitive interface and integration with Cisco ServiceNow, users find server performance monitoring useful for incident handling. However, improvements are anticipated in application monitoring and Active Directory integration. The pricing model and customization options leave room for enhancement. Despite these, users benefit from its integrated dashboards for immediate device health checks and network updates, making it beneficial for large-scale infrastructure management.

What features does WhatsUp Gold offer?

Network Monitoring: Provides continuous oversight of network components
Dynamic Mapping: Offers visual representation of network topology
NetFlow Analysis: Delivers insights into bandwidth utilization
Threshold Alerts: Notifies users upon reaching set performance thresholds
Auto-Discovery: Detects devices automatically for complete network coverage

What benefits should users expect from reviews?

Comprehensive Visibility: Enhanced understanding of network elements
Real-Time Monitoring: Immediate insights into network and device status
Cost-Effectiveness: Competitive solution suitable for expansive networks
User-Friendly Interface: Simplifies the management of complex networks

Organizations in sectors like telecommunications, education, and healthcare utilize WhatsUp Gold for their network monitoring needs. Telecom companies track switches and routers, educational institutions manage bandwidth usage, and healthcare facilities monitor device availability to ensure seamless operations.

Progress Software

Sample Customers

FloraHolland, Miami-Dade Public Library System, Southeastern Freight Lines, Valdosta State University, Everett Clinic, Bioreference, Key Information Systems, ACER, Odeabank A.S.

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

TruView vs. WhatsUp Gold

September 2026

Free Report: TruView vs. WhatsUp Gold

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