TruView vs WhatsUp Gold comparison

NETSCOUT and Progress Software are both solutions in the Network Monitoring Software category. NETSCOUT is ranked #70 with an average rating of 5.0, while Progress Software is ranked #32 with an average rating of 8.7. NETSCOUT holds a 0.2% mindshare in NMS, compared to Progress Software’s 1.2% mindshare. Additionally, 100% of NETSCOUT users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

TruView

Read 17 TruView reviews

485 Views
427 Comparison Views

100% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

2,686 Views
1,585 Comparison Views

85% willing to recommend

TruView

WhatsUp Gold

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 10, 2024

WhatsUp Gold and TruView are competing network management solutions. WhatsUp Gold has the upper hand in cost-effectiveness and customer support, whereas TruView leads with its advanced features.

Features: WhatsUp Gold offers comprehensive network monitoring with ease of use and real-time alerts, making it user-friendly. It emphasizes essential monitoring and integrates well with various systems. TruView provides in-depth visibility into network and application performance, leveraging robust analytics tools. Its main strengths are in detailed insights and advanced diagnostic features, meeting the needs of users with complex network environments.

Room for Improvement: WhatsUp Gold could enhance advanced analytics to better compete with comprehensive platforms. It might benefit from extended customization options to suit more sophisticated needs. Its diagnostic tools can be refined for greater depth. TruView can work on simplifying its deployment process to appeal to a broader range of customers. It could streamline user interface complexity and reduce the steep learning curve new users face. Greater pricing transparency might also aid potential buyers in decision-making.

Ease of Deployment and Customer Service: WhatsUp Gold's deployment is straightforward and complemented by reliable customer support recognized for responsiveness. TruView, while featuring a steeper deployment learning curve, offers extensive customization options. It provides deep support, especially during complex troubleshooting activities.

Pricing and ROI: WhatsUp Gold generally presents a more affordable setup cost, appealing to budget-conscious buyers and offering a solid return on investment for essential monitoring needs. TruView's investment entails a higher cost, targeting businesses looking for enhanced network insights and performance optimization that can justify the price for those in need of extensive analytics.

To learn more, read our detailed TruView vs. WhatsUp Gold Report (Updated: September 2025).

Buyer's Guide

TruView vs. WhatsUp Gold

September 2025

Download the complete report

Helped 869,771 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

TruView

Ranking in Network Monitoring Software

70th

Average Rating

9.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

WhatsUp Gold

Ranking in Network Monitoring Software

32nd

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (31st), Server Monitoring (16th), IT Infrastructure Monitoring (30th), Configuration Management (17th), Log Management (28th), Cloud Monitoring Software (23rd), Network Traffic Analysis (NTA) (12th)

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of TruView is 0.2%, up from 0.2% compared to the previous year. The mindshare of WhatsUp Gold is 1.2%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
WhatsUp Gold	1.2%
TruView	0.2%
Other	98.6%

Network Monitoring Software

Featured Reviews

Zotex

Network Engineer at a comms service provider with 1,001-5,000 employees

Monitors traffic, analyzes flows, tracks packets, and measures bandwidth across our network

We use TruView primarily for network performance analysis and monitoring. It helps us track traffic, flows, packets, and bandwidth to understand our network's condition and detect any anomalies or attacks. However, the product's age limits its advanced features for performance analysis. The main advantage lies in its low cost and reliable functionality, as we have a permanent license and do not require support. Real-time monitoring in TruView is somewhat limited, as there is a delay of about five minutes in data updates, making it less effective for immediate insights.

Read full review

Tom Condo

Supervisor Information Services Operations at Seminole County Public Schools

If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue

When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature for us was the ability to monitor sites and get a nice overview of all the data in a single view."

"We use TruView primarily for network performance analysis and monitoring. It helps us track traffic, flows, packets, and bandwidth to understand our network's condition and detect any anomalies or attacks. However, the product's age limits its advanced features for performance analysis. The main advantage lies in its low cost and reliable functionality, as we have a permanent license and do not require support. Real-time monitoring in TruView is somewhat limited, as there is a delay of about five minutes in data updates, making it less effective for immediate insights."

"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."

"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."

"It handles the basics of monitoring."

"The most valuable feature is the auto-discovery function."

"The product is reasonably priced."

"Auto scanning is most valuable. It looks for rogue devices on your network."

"We no longer have to manually search for problems because we are alerted when something in the network goes down."

"The user interface is good enough."

More WhatsUp Gold pros

Cons

"One area that could be improved is the reporting features. In the version transformation from ten to eleven, the platform changed from a Windows-based platform to a Linux-based platform. As a result, the previous reporting feature using Crystal Reports was no longer available. Instead, we had to generate PDF dashboard reports, which were not as flexible."

"We have faced delays in data retrieval and the lack of support due to the product being out of service."

"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."

"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."

"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."

"You have to invest a few days to become an expert in this solution."

"The technical support does not bother to respond."

"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."

"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."

"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."

More WhatsUp Gold cons

Pricing and Cost Advice

Information not available

"This is a well priced solution."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"Pricing is reasonable compared to other products."

"The pricing can be on the expensive side when considering competing products."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"There is a license needed to use WhatsUp Gold."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

More WhatsUp Gold pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

869,771 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

13%

Manufacturing Company

12%

Government

11%

Computer Software Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	6
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What needs improvement with TruView?

We have faced delays in data retrieval and the lack of support due to the product being out of service.

See all answers

What is your primary use case for TruView?

We use TruView to monitor traffic, analyze flows, track packets, and measure bandwidth across our network. This helps us gain insights into our network's performance, detect any anomalies or attack...

See all answers

What advice do you have for others considering TruView?

Overall, I would rate TruView a nine out of ten. I would recommend it for mid-sized organizations, particularly those with fewer than two thousand people, as it offers flexible licensing without de...

See all answers

What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

Comparisons

IDERA Uptime Infrastructure Monitor vs TruView

Compared 100% of the time

More TruView Competitors

Grafana vs WhatsUp Gold

Compared 12% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 10% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 9% of the time

ManageEngine OpManager vs WhatsUp Gold

Compared 7% of the time

Zabbix vs WhatsUp Gold

Compared 6% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

TruView

September 2025

Download TruView product report

Buyer's Guide

WhatsUp Gold

September 2025

Download WhatsUp Gold product report

Overview

Visual TruView by Fluke Networks is a unified solution for Application Aware Network Performance Management (AANPM). TruView embeds the most important data sources such as packet, transaction, NetFlow/IPFIX, and SNMP to present analytics in a time-correlated single dashboard view. These correlated views help you quickly see how well the infrastructure is transporting applications and how well those applications are performing in the context of end-user experience. And, TruView’s integrated 10 Gbps full line rate stream-to-disk packet capture ensures you’ll never miss an important event again.

NETSCOUT

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software

Sample Customers

FloraHolland, Miami-Dade Public Library System, Southeastern Freight Lines, Valdosta State University, Everett Clinic, Bioreference, Key Information Systems, ACER, Odeabank A.S.

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

TruView vs. WhatsUp Gold

September 2025

Free Report: TruView vs. WhatsUp Gold

Find out what your peers are saying about TruView vs. WhatsUp Gold and other solutions. Updated: September 2025.

DOWNLOAD NOW

869,771 professionals have used our research since 2012.

See our TruView vs. WhatsUp Gold report.

See our list of best Network Monitoring Software vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.