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NETSCOUT nGeniusONE vs TruView comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NETSCOUT nGeniusONE
Ranking in Network Monitoring Software
29th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
51
Ranking in other categories
No ranking in other categories
TruView
Ranking in Network Monitoring Software
71st
Average Rating
9.4
Reviews Sentiment
7.2
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Network Monitoring Software category, the mindshare of NETSCOUT nGeniusONE is 1.2%, down from 1.5% compared to the previous year. The mindshare of TruView is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
NETSCOUT nGeniusONE1.2%
TruView0.4%
Other98.4%
Network Monitoring Software
 

Featured Reviews

ES
General Manager at MOCOMSYS
Offers detailed network monitoring but requires improvement in deployment complexity and pricing
The price is really high, making it difficult for many financial companies to purchase immediately; it will take time for them to afford any budget for the purchase. The traffic data correlation feature's effectiveness with performance issues for clients remains uncertain as there are questions that need to be addressed through engineers regarding how many customers are actually using it. Regarding pricing and value for money, while the solution has the potential to save time and money for clients in the long term, monitoring solutions for performance management or network monitoring do not cause immediate damage to a company. It could lead to damage over time, but financial and management teams typically cannot see the immediate crisis. This is why many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.
MM
Network Engineer at a comms service provider with 1,001-5,000 employees
Monitors traffic, analyzes flows, tracks packets, and measures bandwidth across our network
We use TruView primarily for network performance analysis and monitoring. It helps us track traffic, flows, packets, and bandwidth to understand our network's condition and detect any anomalies or attacks. However, the product's age limits its advanced features for performance analysis. The main advantage lies in its low cost and reliable functionality, as we have a permanent license and do not require support. Real-time monitoring in TruView is somewhat limited, as there is a delay of about five minutes in data updates, making it less effective for immediate insights.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a consolidated, single tool that talks to multiple platforms. It's not vendor-proprietary; it's independent. It provides interoperability with different products, whether they are routing products, switching products, wireless, wired, load balancing, or proxy. It works with anything you can name."
"If one of our network pipes is getting plugged up by somebody using too much bandwidth, we can use the NETSCOUT tool to examine and find out what is going on."
"The stability of this product is ok."
"From the standpoint of VoLTE and related things, it's providing visibility into the network and how it operates."
"It is a scalable solution."
"If a lot of traffic from one site is hitting AWS Cloud or the data center, then we want to know which client is utilizing the most bandwidth. We will work with nGeniusONE to troubleshoot the issue."
"The VoLTE model, call search and Media Monitor were essential when we launched VoLTE. We're relying heavily on them to troubleshoot our VoLTE calls."
"The most valuable feature is that it is in line with the traffic. It already captures the raw traffic itself and then filters it, giving us the correct image. Some other companies may just extract what they think is valuable from the traffic itself. nGeniusONE is in line."
"The most valuable feature for us was the ability to monitor sites and get a nice overview of all the data in a single view."
"We use TruView primarily for network performance analysis and monitoring. It helps us track traffic, flows, packets, and bandwidth to understand our network's condition and detect any anomalies or attacks. However, the product's age limits its advanced features for performance analysis. The main advantage lies in its low cost and reliable functionality, as we have a permanent license and do not require support. Real-time monitoring in TruView is somewhat limited, as there is a delay of about five minutes in data updates, making it less effective for immediate insights."
 

Cons

"The price is really high, making it difficult for many financial companies to purchase immediately; it will take time for them to afford any budget for the purchase."
"I'd like to see the nGeniusONE, the nGeniusPULSE, and the OptiView, their three separate products, work a little better together, a little more streamlined."
"NETSCOUT nGeniusONE's pricing is higher compared to the competitors. It is more than 15-18 percent of competitor costs. It also needs to add AI features."
"Initially, we were having a lot of issues with bugs when using version 6.1.1. There were a lot of problems with the dashboard causing confusion. We worked with our SE and the NETSCOUT engineering team to fix the visibility with the data. There should be a patch release to fix this issue. However, this seems to be working fine for us right now after the 6.2.2 upgrade."
"The dependency mapping is good, but I am hopeful that they will build some type of partnership and relationship with ServiceNow. I want to see NETSCOUT partner with ServiceNow so they can leverage Service Now Discovery and Service Mapping to automate the build of the service dependency mappings inside of nGeniusONE."
"NG1 has been stable for a while in our environment - at least we have what we needed. But with nBA, there's a lot of room for improvement."
"The technical support could improve a bit with quicker responses for early on questions. What I think are simple questions are taking a long time to get answers to."
"A lot of tools highlight what's going on but they don't actually pinpoint the user experience. It would be good if there were a small message or something highlighting what the user experience is like and any degradation that's actually occurring."
"One area that could be improved is the reporting features. In the version transformation from ten to eleven, the platform changed from a Windows-based platform to a Linux-based platform. As a result, the previous reporting feature using Crystal Reports was no longer available. Instead, we had to generate PDF dashboard reports, which were not as flexible."
"We have faced delays in data retrieval and the lack of support due to the product being out of service."
 

Pricing and Cost Advice

"We have a premium customized contract for the solution."
"If you are able and you are willing to use everything that Netscout provides to you, it's probably a relatively fair price. The problem is that it's such a large and such a complex tool that I'm not sure that many companies would be able to use it entirely, the way it's expected to be used."
"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."
"The platform is expensive."
"I rate the price of NETSCOUT nGeniusONE a four out of five."
"It is a little overall pricey and expensive, but you get what you pay for."
"The price is only for acquisition; it's not a licence."
"The scalability becomes very expensive quickly."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
10%
Government
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise5
Large Enterprise37
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise6
Large Enterprise7
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
What do you like most about NETSCOUT nGeniusONE?
Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
What needs improvement with TruView?
We have faced delays in data retrieval and the lack of support due to the product being out of service.
What is your primary use case for TruView?
We use TruView to monitor traffic, analyze flows, track packets, and measure bandwidth across our network. This helps us gain insights into our network's performance, detect any anomalies or attack...
What advice do you have for others considering TruView?
Overall, I would rate TruView a nine out of ten. I would recommend it for mid-sized organizations, particularly those with fewer than two thousand people, as it offers flexible licensing without de...
 

Also Known As

NETSCOUT nGenius, nGeniusONE
No data available
 

Overview

 

Sample Customers

Cerner Corporation
FloraHolland, Miami-Dade Public Library System, Southeastern Freight Lines, Valdosta State University, Everett Clinic, Bioreference, Key Information Systems, ACER, Odeabank A.S.
Find out what your peers are saying about NETSCOUT nGeniusONE vs. TruView and other solutions. Updated: February 2026.
881,346 professionals have used our research since 2012.