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NETSCOUT nGeniusONE vs TruView comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NETSCOUT nGeniusONE
Ranking in Network Monitoring Software
14th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
No ranking in other categories
TruView
Ranking in Network Monitoring Software
71st
Average Rating
9.4
Reviews Sentiment
7.2
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Network Monitoring Software category, the mindshare of NETSCOUT nGeniusONE is 1.5%, down from 1.5% compared to the previous year. The mindshare of TruView is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
NETSCOUT nGeniusONE1.5%
TruView0.3%
Other98.2%
Network Monitoring Software
 

Featured Reviews

Mohammed Hassan - PeerSpot reviewer
Helps us by providing root cause analysis when it comes to latency and performance issues
I would recommend NETSCOUT nGeniusONE to others yet not for small SMBs due to the pricing. It is important to have the necessary NETSCOUT experience for smooth integration. The automated issue detection sometimes has a few false positives but is overall cost-effective for our customers. I'd rate the solution eight out of ten.
MM
Monitors traffic, analyzes flows, tracks packets, and measures bandwidth across our network
We use TruView primarily for network performance analysis and monitoring. It helps us track traffic, flows, packets, and bandwidth to understand our network's condition and detect any anomalies or attacks. However, the product's age limits its advanced features for performance analysis. The main advantage lies in its low cost and reliable functionality, as we have a permanent license and do not require support. Real-time monitoring in TruView is somewhat limited, as there is a delay of about five minutes in data updates, making it less effective for immediate insights.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability of the dashboards is useful for discover, mapping and understanding of application behaviour."
"It has versatility to correlate different traffic types and performance management statistics."
"With the Vprobes, we quickly identified issues on the application servers, which we normally couldn't, where it usually would be a full circle round between our NOC and server people."
"It is a scalable product."
"The ability to be able to do detailed traffic analysis such as top-talkers, application-specific monitoring, and understanding them through patterns, is helpful. We're also able to gain an understanding of voice calls, voice traffic, whether we have packet loss in a certain part of the network or jitter or high latency that might be impacting the network. All of those are nice functionalities."
"The most valuable feature is that it is in line with the traffic. It already captures the raw traffic itself and then filters it, giving us the correct image. Some other companies may just extract what they think is valuable from the traffic itself. nGeniusONE is in line."
"Deep packet inspection is a very useful tool as it works in real time and uses serial packet-level analysis."
"Packet decode and bandwidth analysis reports are the two most valuable features."
"The most valuable feature for us was the ability to monitor sites and get a nice overview of all the data in a single view."
"We use TruView primarily for network performance analysis and monitoring. It helps us track traffic, flows, packets, and bandwidth to understand our network's condition and detect any anomalies or attacks. However, the product's age limits its advanced features for performance analysis. The main advantage lies in its low cost and reliable functionality, as we have a permanent license and do not require support. Real-time monitoring in TruView is somewhat limited, as there is a delay of about five minutes in data updates, making it less effective for immediate insights."
 

Cons

"There is currently less visibility or GUI to analyse the packet for troubleshooting purposes."
"Another thing that would help out is if they packaged the NetFlow monitor into nGeniusONE. Their NetFlow monitor works with nGeniusONE where you can actually get the netflow of pretty much anything you hook it up to. But it's a separate box that you have to buy. If there was a way that could package that into nGeniusONE, it would be a complete package straight out of the box."
"The dependency mapping is good, but I am hopeful that they will build some type of partnership and relationship with ServiceNow. I want to see NETSCOUT partner with ServiceNow so they can leverage Service Now Discovery and Service Mapping to automate the build of the service dependency mappings inside of nGeniusONE."
"While it is good, the single pane of glass view is too high level. It is better for management or someone doing sanity checks. A lot of times, I need to go deeper into the additional screens to get what I want out of it."
"One of the products we use is SolarWinds, and it provides a very cool mapping of an agent from end-to-end. If NETSCOUT could somehow implement that into their design... make it quicker and easier to get those net paths, it would be huge."
"Our biggest area of concern right now, supporting the applications, is that while NETSCOUT does a good job of monitoring the network and the applications, we need more visibility into system health and performance monitoring."
"The single pane of glass view is a challenge. I like the graphics, they're easy to understand, but when more digging is required, it's more complicated to get what I'm expecting."
"The product was lacking for awhile when they did the Arbor acquisition. I was waiting to see more security stuff, which they did eventually add, and is now impressive."
"We have faced delays in data retrieval and the lack of support due to the product being out of service."
"One area that could be improved is the reporting features. In the version transformation from ten to eleven, the platform changed from a Windows-based platform to a Linux-based platform. As a result, the previous reporting feature using Crystal Reports was no longer available. Instead, we had to generate PDF dashboard reports, which were not as flexible."
 

Pricing and Cost Advice

"I rate the price of NETSCOUT nGeniusONE a four out of five."
"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."
"Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition."
"There is a need to make yearly payments towards the licensing charges attached to the product. The product may come across as a cheap tool for some, while it may seem costly for others."
"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."
"Their pricing is very competitive with other solutions... But what I like about NETSCOUT's licensing is that it's shared across all their platforms. They don't create a new licensing scheme for every one of their products. So for nGeniusONE, you buy a certain license level, and it works on all of their products."
"The license becomes cost prohibitive very quickly."
"The scalability becomes very expensive quickly."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
12%
Manufacturing Company
10%
Government
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise3
Large Enterprise37
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise6
Large Enterprise7
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
What do you like most about NETSCOUT nGeniusONE?
Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.
What needs improvement with TruView?
We have faced delays in data retrieval and the lack of support due to the product being out of service.
What is your primary use case for TruView?
We use TruView to monitor traffic, analyze flows, track packets, and measure bandwidth across our network. This helps us gain insights into our network's performance, detect any anomalies or attack...
What advice do you have for others considering TruView?
Overall, I would rate TruView a nine out of ten. I would recommend it for mid-sized organizations, particularly those with fewer than two thousand people, as it offers flexible licensing without de...
 

Also Known As

NETSCOUT nGenius, nGeniusONE
No data available
 

Overview

 

Sample Customers

Cerner Corporation
FloraHolland, Miami-Dade Public Library System, Southeastern Freight Lines, Valdosta State University, Everett Clinic, Bioreference, Key Information Systems, ACER, Odeabank A.S.
Find out what your peers are saying about NETSCOUT nGeniusONE vs. TruView and other solutions. Updated: November 2025.
872,869 professionals have used our research since 2012.