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Check Point Web Gateway vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Check Point Web Gateway offers cost-effective security, optimizing performance and reducing internet spending, earning high financial gain ratings.
Sentiment score
7.5
Zscaler Internet Access offers cost and complexity reduction, improved security, and quick ROI, especially for SMBs, despite regional challenges.
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
 

Customer Service

Sentiment score
5.5
Check Point Web Gateway support is prompt and flexible, but users face delays and require escalations for expert resolutions.
Sentiment score
7.1
Zscaler Internet Access support is strong and responsive, though some users seek quicker resolutions and better online resources.
Our organization has private engineers who are certified by Check Point.
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
I find customer support to be quite adequate
 

Scalability Issues

Sentiment score
8.1
Check Point Web Gateway offers high scalability and adaptability, supporting thousands of users seamlessly, exceeding legacy systems' capabilities.
Sentiment score
7.9
Zscaler Internet Access is highly scalable, cloud-based, and supports large user volumes with positive feedback on integration and performance.
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
 

Stability Issues

Sentiment score
8.3
Check Point Web Gateway is praised for stability and reliability, often rated 8-9, despite occasional update needs.
Sentiment score
7.7
Zscaler Internet Access offers stable performance globally, though regions like China and South Africa occasionally face latency challenges.
Zscaler Internet Access is stable and capable of building resilient architectures.
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
 

Room For Improvement

Check Point Web Gateway needs interface improvements, better support, enhanced documentation, scalability, stability, cost efficiency, and centralized management.
Zscaler Internet Access needs better integration, user-friendly features, improved support, and competitive pricing to enhance user experience.
Deployment issues on Linux have been noted, especially with agents on endpoints.
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
One feature I am missing is the ability to connect automatically to internal monitoring systems.
 

Setup Cost

Check Point Web Gateway's pricing is high, varying by size and location, with annual licensing and support fees.
Zscaler Internet Access is seen as costly but premium compared to traditional solutions, offering unmatched services and global coverage.
The pricing and discounts for Check Point Web Gateway are similar to Fortinet, making it cost-effective with fair pricing.
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
Zscaler Internet Access is recognized as an expensive solution.
 

Valuable Features

Check Point Web Gateway is valued for its stability, security features, user-friendly interface, and efficient management across organizations.
Zscaler Internet Access delivers comprehensive cloud-native security with threat protection, ease of use, and centralized management for remote users.
It provides behavioral analysis and a Copilot feature implemented in the management console, allowing users to receive assistance in an automated format.
It also provides enhanced inspection capabilities, including SSL decryption, while maintaining compliance with organizational security policies.
The SSL inspection also offers added security, facilitating the exchange of critical data.
 

Categories and Ranking

Check Point Web Gateway
Ranking in Secure Web Gateways (SWG)
16th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
23
Ranking in other categories
No ranking in other categories
Zscaler Internet Access
Ranking in Secure Web Gateways (SWG)
2nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Internet Security (2nd)
 

Mindshare comparison

As of August 2025, in the Secure Web Gateways (SWG) category, the mindshare of Check Point Web Gateway is 1.2%, up from 0.9% compared to the previous year. The mindshare of Zscaler Internet Access is 14.5%, down from 17.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

Nagendra Nekkala - PeerSpot reviewer
A user-friendly product that enables organizations to understand user behavior and create policies to block threats from internal and external users
The deployment is very easy. The deployment took one week. We need only one person to deploy and maintain the solution. It's easy to maintain it. The person maintaining the tool must perform data analysis of the blocked sites and the sites monitored by the management. The tool is deployed on the cloud.
AshwaniTyagi - PeerSpot reviewer
Offers good reliability and availability to users
Sometimes, cost is one component that customers complain about, especially if they compare it with some of its competitors. Zscaler's pricing seems to be a bit on the higher side. I think the pricing model is also something that the tool can probably look into to optimize or improve for the customer so that it can be a competitive tool commercially. The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas.
report
Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
864,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Government
20%
Computer Software Company
14%
Healthcare Company
11%
Manufacturing Company
9%
Computer Software Company
16%
Manufacturing Company
11%
Financial Services Firm
9%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Check Point Web Gateway?
You don't have to wander around the tool since it is very simple. You can grab and get a hold of the tool very quickly.
What is your experience regarding pricing and costs for Check Point Web Gateway?
The pricing and discounts for Check Point Web Gateway are similar to Fortinet, making it cost-effective with fair pricing.
What needs improvement with Check Point Web Gateway?
Visibility and a high-performance interface could be improved. Furthermore, deployment issues on Linux have been noted, especially with agents on endpoints.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
 

Also Known As

No data available
ZIA
 

Overview

 

Sample Customers

Morton Salt, Medical Advocacy and Outreach, BH Telecom, Lightbeam Health Solutions, X by Orange, Cadence, Nihondentsu, Datastream Connexion, Good Sam, Omnyway, FIASA, Pacific Life, Banco del Pacifico, Control Southern, Xero, Centrify, Tradair, Laterlite, Phoenix International, Unisinos, Wilkin Chapman, Connexus Energy, Mutua Universal, Smart & Final, Central New Mexico Community Colleg, Grupo Financiero Multiva
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Check Point Web Gateway vs. Zscaler Internet Access and other solutions. Updated: July 2025.
864,053 professionals have used our research since 2012.