

Find out what your peers are saying about Tines, Torq, Swimlane and others in AI-Powered Security Automation.
Since we started working with Torq, I am handling much fewer alerts. It is becoming really easy for me to handle an alert.
By the time we officially bought Torq, we already had two workflows that were very helpful to us.
It pretty much took until we got to our first renewal where we said that this is the value we see, this is the things we want more, but that is the first place where we said we are happy enough that we want to renew.
With our vulnerability management platform, I used to get reports weekly, but with Vulcan Cyber, I get them daily.
Our security team probably spends 15 minutes instead of two hours daily notifying the teams.
My impression of their technical support during the initial setup was that they were helpful, responded within a reasonable timeframe, and provided exactly what we needed.
The speed and quality of their answers have been pretty good, as I usually get a response within 24 hours, and they follow up well.
We can always get an answer, and the support team are experts in their own system.
We do not necessarily have visibility of when those feature requests are going into the development pipeline.
It would enhance my experience if Vulcan informed customers of forthcoming maintenance or changes that might cause website downtime.
Their technical support team is very good, knowledgeable, and helpful.
Our case management is super scalable.
In terms of scalability, you can do as long as you can build it, and they can support it.
Regarding the ability of the solution to grow in your work environment, if it is scalable, if it fits your business requirements, and if there is room to scale up, the answer is yes, for sure.
We have a lot of assets under management, and it effectively scales up to accommodate hundreds or even thousands of assets.
I'd rate the scalability ten out of ten.
I would rate it ten out of ten for scalability, as integration with multiple connectors is possible without exceeding licensing limits.
Most of the time, the system is stable as long as the components that they integrate with are stable.
I have never faced any downtime or issues.
Torq is quite stable and reliable with consistent performance.
It would be better if Vulcan notified me, the customer, about upcoming maintenance or changes, indicating when the website might be down.
The product's stability is commendable, with no noticeable lags or slowness.
I would rate it a nine out of ten in terms of stability.
Torq should offer default templates that can directly scan firewall data and automate actions.
The AI value depends on maturity. Real value depends heavily on telemetry, integration depth, and workflow design, all of which rely on how mature customers are in their SOC department.
It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet.
It would be beneficial if the platform allowed remote access to devices for immediate remedies.
Providing real-world examples of how to construct a ticket format for Jira, Azure DevOps, or ServiceNow with specific examples would help us understand how it might work in our environment.
Having it more customized or providing more customization options for me would be beneficial.
When they bring more and more value into the platform, it makes more sense to pay that price, but still, it is expensive.
Before deciding to implement Torq, I considered that compared to our old case management platform, Torq was a much better price and had a lot better value for what you get out of the platform, which was a key consideration for the company.
It is an expensive solution, not an inexpensive solution, but we get through the flexibility.
For our use case, the solution is lacking some features, and the cost savings don't make it worth it.
Torq's unified platform approach to AI SOC automation and case management has significantly benefited us by integrating the case management platform with the automation, which saves time compared to managing multiple point solutions across our security stack.
The fact that I can build whatever I want within my own imagination and skills without relying on code is the best thing about Torq.
You can copy and paste a cURL command. If you have documentation or APIs, you usually have an example on the side. You basically have all the information on how the API call should be. You can just copy that and paste it into a step, and it will just build the step for you.
It offers a comprehensive view of the assets and their associated vulnerabilities, which aids in assessing and mitigating threats.
The automation capabilities using the Vulcan API platform or the API feature allow me to easily automate scripts and reports and schedule them.
Instead of having 100 vulnerabilities and not knowing how to prioritize and assign all your FTEs there, you now have only ten that you know you need to fix, and you're assigning the right number of FTEs.
| Product | Mindshare (%) |
|---|---|
| Torq | 31.1% |
| Tines | 27.9% |
| Blink Ops | 13.5% |
| Other | 27.5% |
| Product | Mindshare (%) |
|---|---|
| Vulcan Cyber | 0.7% |
| Wiz | 5.0% |
| Qualys VMDR | 4.2% |
| Other | 90.1% |

| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 5 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Large Enterprise | 10 |
Torq is the enterprise AI SOC solution that effectively combines adaptive insights and automation to handle critical threats efficiently. It manages threat lifecycles, swiftly moving from triage to response, ensuring effective risk management.
Torq is designed to streamline security operations by aggregating telemetry across your security stack. It investigates significant risks and manages threats from triage to containment and remediation. This AI-driven tool enhances the capabilities of your SecOps team, allowing them to achieve more impactful results without introducing complicated processes.
What are the key features of Torq?In industries like finance and healthcare, Torq shows effectiveness by adapting to specific risk scenarios often encountered in these fields. Its integration with existing infrastructures makes it a valuable asset for maintaining stringent security standards, essential for protecting critical data and operations in diverse high-stakes environments.
Vulcan Cyber centralizes data from multiple scanners for a unified view, helping prioritize crucial vulnerabilities efficiently and enabling advanced analytics through seamless integration with numerous tools.
Vulcan Cyber offers a holistic vulnerability and asset management platform, integrating findings from scanners such as Wiz and BlackRock and aligning with Jira and ServiceNow for efficient ticketing. It automates processes and enhances threat analysis through its intuitive interface, allowing users to manage vulnerabilities and assets efficiently, even in post-merger scenarios. Users can centralize scanner data, ensuring streamlined processes and comprehensive reporting. Despite its performance and interface speed challenges, Vulcan Cyber remains a valuable tool for managing risk-based notifications and stakeholder communications.
What features define Vulcan Cyber?Industries employing Vulcan Cyber for vulnerability management experience streamlined processes concerning scanner data centralization and asset assessment post-merger. Its integration with service solutions like Jira fosters efficient ticketing and communication, improving risk assessments and remediation actions.
We monitor all AI-Powered Security Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.