Try our new research platform with insights from 80,000+ expert users

Symantec Endpoint Detection and Response vs Trellix Endpoint Detection and Response (EDR) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Symantec Endpoint Detection and Response enhances security, reduces incident response time, saves costs, and increases productivity through its automated features.
Sentiment score
6.2
Trellix EDR enhances visibility, resolves issues rapidly, prevents breaches, and boosts credibility, despite varied perceptions on cost-effectiveness.
 

Customer Service

Sentiment score
6.0
Symantec Endpoint Detection and Response's support is mixed, with effective local help but issues with outsourced assistance post-Broadcom acquisition.
Sentiment score
7.3
Trellix EDR receives mixed reviews for support, citing helpful staff but issues with response times and communication barriers.
I have contracted support and also have an operating control so I can get various types of support.
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
 

Scalability Issues

Sentiment score
5.2
Symantec Endpoint Detection and Response is praised for scalability, global presence, and versatile deployment, despite some flexibility concerns.
Sentiment score
7.3
Trellix EDR is scalable for various enterprises, offering centralized management but may experience occasional slowdowns and support needs.
 

Stability Issues

Sentiment score
6.2
Symantec EDR is mostly stable and reliable, with improved updates, minor bugs, and varying user ratings from seven to nine.
Sentiment score
7.9
Trellix EDR is stable and reliable, with performance improvements and resolved issues in recent updates, facing minimal deployment challenges.
 

Room For Improvement

Symantec EDR requires improvements in reporting, integration, user interface complexity, scalability, stability, support, and AI-driven analytics.
Trellix EDR struggles with high resource use, slow speed, poor integration, UI issues, and limited features and compatibility.
I am seeing, for workflows, some sort of ethical hacking to test our environment.
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
Trellix Endpoint Detection and Response (EDR) is interesting and is a very good entry point that has been evolving through the last years.
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
 

Setup Cost

Symantec EDR pricing varies, influenced by deployment type and endpoints, with mixed user opinions on affordability and value.
Trellix EDR is priced reasonably, but advanced features and international factors can make it expensive for enterprise buyers.
 

Valuable Features

Symantec Endpoint Detection and Response provides comprehensive, scalable, and user-friendly security features with integration, automation, and effective threat protection.
Trellix EDR provides advanced threat protection, real-time monitoring, and user-friendly management with integration of EDR and antivirus.
I have spent efforts on training our managers and others - what can software do if the knowledge base is low?
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
All the tree of data that we have, which may be a lot of information to argue whether it is going to be a threat or not, can be analyzed.
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
 

Categories and Ranking

Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
47th
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Trellix Endpoint Detection ...
Ranking in Endpoint Detection and Response (EDR)
24th
Average Rating
7.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Symantec Endpoint Detection and Response is 0.6%, up from 0.4% compared to the previous year. The mindshare of Trellix Endpoint Detection and Response (EDR) is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Trellix Endpoint Detection and Response (EDR)1.1%
Symantec Endpoint Detection and Response0.6%
Other98.3%
Endpoint Detection and Response (EDR)
 

Featured Reviews

YusufAhmed - PeerSpot reviewer
Information Security Specialist at IHV-Nigeria
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
CESARCASTRO - PeerSpot reviewer
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
Cross-site threat hunting has improved visibility and supports proactive incident response
I believe this is a product in evolution. I do not think it is a final tool to conduct forensics or information forensics of the incidents or information incidents that could arise in our network infrastructure. Trellix Endpoint Detection and Response (EDR) is interesting and is a very good entry point that has been evolving through the last years. In the next two months, I have a new contract, and we are pointing out to have an XDR solution with NDR and EDR together. I do not have enough time to do it because I am the manager. However, my coworkers do not understand it yet. I have a contract with a third-party company that is making reports around that, but also they do not have enough experience or enough utility of this. It would be interesting if I have a notification system from EDR. For example, if I am the manager, it would be interesting to have a warning, alarm, or something around that which could call me to get into the system and the dashboard to see what is happening. For example, if it is a high-level threat. However, most of them are just advisory or warnings. I do not enter the tool frequently. I guess I access it once every three months.
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
881,114 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
University
10%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
8%
Financial Services Firm
12%
Government
10%
Computer Software Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise9
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
While the prices for technical issues in Symantec Endpoint Detection and Response are good, as a partner of Symantec, it is very difficult to sell this product because they have a challenging partn...
What is your experience regarding pricing and costs for McAfee MVISION Endpoint Detection and Response?
I haven't had any really great problems with pricing in the past two or three years.
What needs improvement with McAfee MVISION Endpoint Detection and Response?
This year, I am going to improve some tools to be installed or maybe acquire some services to better manage our web services and work with my coworkers. Application fiber also needs attention. Nowa...
 

Also Known As

No data available
McAfee MVISION EDR, MVISION EDR, MVISION Endpoint Detection and Response
 

Overview

 

Sample Customers

Information Not Available
Sutherland Global Services
Find out what your peers are saying about Symantec Endpoint Detection and Response vs. Trellix Endpoint Detection and Response (EDR) and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.