We performed a comparison between Splunk ITSI (IT Service Intelligence) and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the Glass Tables. It gives you a nice, good overview of your KPIs. It's really slick and clean."
"ITSI includes a feature called a glass table."
"ITSI provides a visual representation of complex tools and context, using color coding and other features to make it easy for anyone at the monitoring or service desk to use."
"The flexibility to develop and consolidate many solutions into one platform is great."
"The solution has been stable."
"In my opinion, Splunk IT Service Intelligence (ITSI) is better than QRadar. With the help of Splunk, we can get results."
"One of the excellent features is the service analyzer, which is truly impressive."
"Customers have noted the solution helps streamline incident management."
"Zabbix is both stable and scalable."
"It provides high scalability, alerting, notification, templating, and end-to-end security."
"I really enjoy network traffic triggers that allow us to check traffic threshold from ISP."
"Zabbix has a roadmap and they are continuously and frequently adding new features."
"The features I found most valuable are the user interface and a wide range of network devices that are easy to configure."
"Zabbix is an excellent performance monitoring tool."
"I'm supervising all the IT departments, and Zabbix seems quite good for them. It provides graphics and information in real time. We get alerts about crashes on the system, enabling us to quickly repair issues. We can easily find devices with problems."
"Zabbix is very easy to implement."
"If the product had some prebuilt machine learning features, it would add value to our use cases."
"It was an intimidating tool for us to jump into at the beginning."
"The license cost is expensive."
"Splunk ITSI generates numerous false positives and has the potential for enhancement."
"After upgrading Splunk ITSI from version 4.11 to 4.13, the analyzer stopped finding values for KPS and services."
"We're using predictive analytics, and there are three or four algorithms. It would be helpful if this process were more standardized and scalable."
"The cost of the license could be lower."
"Microservices is the only area where Splunk ITSI can be improved. When things come from one EC2 instance to another, there's a lack of exposure to microservices, so we can't know what's happening. Apart from that, it's doing pretty well."
"The reports are not great and should be improved."
"It could be more stable."
"I would like to remotely connect to the computer, and Zabbix doesn't have this capability."
"Correlation of events would be a wonderful addition."
"There's a small module of APM, however, it is not an enhanced version. People usually ask for a full-fledged APM solution."
"If you want to use all of the features then you have to pay a licensing fee."
"They should open an SSH session from the web interface."
"Zabbix does not draw automatic mapping of the network, this is something they should add in the future. There is a lot of effort that is involved in tailoring some of the settings which could be made easier."
More Splunk ITSI (IT Service Intelligence) Pricing and Cost Advice →
Splunk ITSI (IT Service Intelligence) is ranked 12th in Application Performance Monitoring (APM) and Observability with 28 reviews while Zabbix is ranked 10th in Application Performance Monitoring (APM) and Observability with 98 reviews. Splunk ITSI (IT Service Intelligence) is rated 8.2, while Zabbix is rated 8.2. The top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, Splunk APM and Azure Monitor, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core. See our Splunk ITSI (IT Service Intelligence) vs. Zabbix report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
