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ServiceNow Strategic Portfolio Management vs Workfront comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between ServiceNow Strategic Portfolio Management and Workfront based on real PeerSpot user reviews.

Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ServiceNow Strategic Portfolio Management vs. Workfront report (Updated: September 2022).
635,987 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Monday has been really beneficial in allowing us to place all of our records in one place.""Being able to see everything at a glance and check task status, is wonderful.""Shareable boards are a great solution for clients who want to track the progress of their work orders without checking in with us directly.""There are so many automations to streamline everyday tasks and reduce click counts when doing admin work. It is incredible.""Being able to see the physical status of a single team without having to drill down to the task level is very valuable.""The number one feature is the ability to automate pretty much everything.""The newest feature of "My Work" is my favorite.""The initial setup is very easy."

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"The resource manager is useful.""It's a very complete solution.""ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready.""Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us.""The performance is good.""Competitive in terms of research""The most important feature of ServiceNow IT Business Management is flexibility.""We like the status report feature. It is something really valuable."

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"Monitoring the progress of projects and tasks is very effective."

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Cons
"Sometimes allocating between team members via the communication tool can be difficult.""There have recently been a lot of lagging and loading delays with saving.""The dependencies and Gantt chart could be better.""If there was a way for Monday.com to take over, or interface with, my inbox, such that my email messages became associated with a particular task, group, or board, that would be incredibly useful.""The solution needs easier automation.""The Graphic User Interface (GUI) needs improvement.""It would be great if there was a setting where you could customize the email reminders.""Expanding the analysis to contain all boards in a specific folder without having to add them manually would be ideal."

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"The price is too high.""When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case.""ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit.""The solution needs a few things in terms of resource management.""A major improvement we would like to see is definitely around agile management.""It could be more user-friendly.""ServiceNow IT Business Management could improve by adding better artificial intelligence.""We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."

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"The interface can also be customized to fit and accept many tools for better performance and customer service improvement."

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Pricing and Cost Advice
  • "I wasn't involved with the licensing, but I believe it's negotiable."
  • "The solution is quite inexpensive. For example, we pay $8,500 for 75 users. It's somewhere around $100 a user, approximately."
  • "The project manager would be responsible for any licensing fees. As an end-user, we just follow suit."
  • "Fees are paid monthly per user."
  • "The price is reasonable for the number of users we have."
  • "I am using its free version."
  • "We tell others it's about $2200 for a ten-person plan and it can be adjusted; it's easy to scale."
  • More monday.com Pricing and Cost Advice →

  • "They sell some things in bundles, and it could be handier that some of those things could be sold in another way, like purity models and other packages. Another thing that I'm struggling with is the pricing of ServiceNow's FYE experience, which includes the tools that are positioned for supporting HR."
  • "It is a little expensive. We are in Brazil, and for us, it is a little expensive."
  • "The solution could improve by being less expensive and the pricing model is confusing. Many people are getting charged different amounts. There are additional fees that they are adding on."
  • "We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."
  • "The cost of the solution should not be more than $50,000 annually."
  • More ServiceNow Strategic Portfolio Management Pricing and Cost Advice →

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    report
    Use our free recommendation engine to learn which Project Portfolio Management solutions are best for your needs.
    635,987 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Monday.com is one of the best project management softwares available on the market. It lets you create and customize the… more »
    Top Answer:We have project overviews to keep track of each client and project and I can also see what the other managers are doing… more »
    Top Answer:Monday could be improved if it could be linked with Google Calendar. This way, I can add deadlines directly on Monday… more »
    Top Answer:I would like to see some artificial intelligence incorporated into the management functions. The initial setup is… more »
    Top Answer:We are a solution provider and this is one of the products that we implement for our clients. They are using it for… more »
    Top Answer:Monitoring the progress of projects and tasks is very effective.
    Top Answer:The setup cost is manageable for small, mid-sized, and large business enterprises.
    Top Answer:The current version has great and powerful features. I have not experienced any performance problems from the operation… more »
    Comparisons
    Also Known As
    DaPulse
    IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
    AtTask
    Learn More
    Overview

    monday.com is a cloud-based platform that allows teams to design their own work management software and applications. monday.com is a basic yet intuitive work operating system that facilitates teamwork in these ways:

    • Allows teams to define workflows

    • Adapts to changing demands

    • Establishes transparency

    • Allows for collaboration

    • Eliminates manual grunt work

    monday.com is extremely adaptable and may be utilized in any sector and for any workflow. You can build your apps to match your specific operational needs and modify your boards, dashboards, and documents to fit your team properly. It may be used for anything, including projects and procedures, and it can be used across teams, departments, leaders, and organizations.

    Here are a few examples of how monday.com software can be put to good use:

    • Marketing pipelines
    • Recruitment procedures
    • Video production planning
    • Tracking progress
    • Product timelines
    • Business management
    • Design planning
    • Bug tracking
    • Event planning
    • Construction planning

    monday.com Features

    monday.com has many valuable features. Some of the most useful ones include:

    • Customized workflows
    • Task prioritizing
    • File sharing
    • Drag-and-drop
    • Context-aware communication
    • Progress and milestone monitoring

    The most popular key features include:

    • Work scheduling: monday.com’s Workload feature allows you to accurately assign and schedule team members at any given time. Check who's available and who isn't so you may reschedule or reassign work as needed to meet all of your project deadlines.
    • Tracking time for tasks: It's crucial to know where your time goes, especially if you're invoicing clients by the hour. Greater work precision is achieved by having a clear grasp of how much time is spent on each task because you’re able to make more informed decisions about how you spend your time.
    • Automated processes: Automations eliminate the need for manual labor in the completion of repetitive tasks.
    • At-a-glance dashboards: Dashboards are an excellent method to quickly see what's essential. They make it simple to gather useful information, manage project progress, predict effort, and keep track of budgets. They also keep your team focused and engaged on the high-level objectives that drive progress.
    • Integration with external tools: With two-click integrations, you can easily make monday.com your primary work hub. Integrate popular external apps like Jira and Slack, as well as Gmail and Mailchimp, to optimize your workflow even further.
    • Varied options for viewing data with Views: monday.com provides a number of ways to examine the data in your boards, including Gantt Chart View for project plans and Chart View for progress tracking. Views helps you to take a fresh perspective on things and obtain crucial insights that you might not have gotten otherwise.

    Reviews from Real Users

    monday.com stands out among its competitors for a number of reasons. Two major ones are its task status feature and its ability to integrate with external apps. PeerSpot users take note of the advantages of these features in their reviews:

    Ben D., Front End Developer at a marketing services firm, writes of the product, “Their flagship feature, what used to be called the pulse, is great. Pulse offers great management. Being able to see everything at a glance and check task status, is wonderful. They use subtasks and the simple aspects of task management have been really helpful.”

    Another PeerSpot reviewer, the Head of Projects at Smart Media SA, notes, “The boards offer an amazing and clear view of my tasks, campaigns, and progress. Automations especially with Slack and Outlook help with keeping my team up-to-date always. Graphs and charts are valuable for reporting purposes and to track progress made. Workforms/surveys are valuable and a very cool added feature.”

    ServiceNow provides us an integratd platform that manages both IT Operations as well as the Delivery lifecycle. ... It also, creates the necessary insights to make better business decisions from.

    AtTask is a cloud-based Enterprise Work Management solution that helps marketing, IT, and other enterprise teams conquer the chaos of excessive email, redundant status meetings, and disconnected tools. Unlike other tools, AtTask Enterprise Work Cloud is a centralized, easy-to-adopt solution for managing and collaborating on all types of work through the entire work lifecycle, which improves team productivity and executive visibility. AtTask is trusted by thousands of global enterprises, like Adobe, Cisco, HBO, House of Blues, REI, Trek, Schneider Electric, and ATB Financial. To learn more, visit www.AtTask.com or follow us on Twitter @AtTask.

    Offer
    Learn more about monday.com
    Learn more about ServiceNow Strategic Portfolio Management
    Learn more about Workfront
    Sample Customers
    Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
    Proximus, UNT SYSTEM, SAP SuccessFactors
    Advance Autoparts, Emerson, Covario, Cisco, Caroma, TREK, Sapient Nitro, ATB, LexisNexis, CarPhone Warehouse
    Top Industries
    REVIEWERS
    Marketing Services Firm18%
    Non Tech Company8%
    Manufacturing Company7%
    Real Estate/Law Firm7%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Government9%
    Financial Services Firm7%
    Comms Service Provider7%
    REVIEWERS
    Computer Software Company36%
    Renewables & Environment Company9%
    Financial Services Firm9%
    Reseller9%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm14%
    Government10%
    Comms Service Provider8%
    REVIEWERS
    Financial Services Firm33%
    Manufacturing Company17%
    Venture Capital & Private Equity Firm8%
    Energy/Utilities Company8%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Healthcare Company12%
    Financial Services Firm11%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business79%
    Midsize Enterprise12%
    Large Enterprise9%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise14%
    Large Enterprise62%
    REVIEWERS
    Small Business29%
    Midsize Enterprise12%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise11%
    Large Enterprise75%
    REVIEWERS
    Small Business28%
    Midsize Enterprise24%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    Buyer's Guide
    Project Portfolio Management
    September 2022
    Find out what your peers are saying about monday, Broadcom, Planview and others in Project Portfolio Management. Updated: September 2022.
    635,987 professionals have used our research since 2012.

    ServiceNow Strategic Portfolio Management is ranked 5th in Project Portfolio Management with 10 reviews while Workfront is ranked 11th in Project Management Software with 1 review. ServiceNow Strategic Portfolio Management is rated 8.0, while Workfront is rated 10.0. The top reviewer of ServiceNow Strategic Portfolio Management writes "Great innovation and helpful for portfolio management but needs more finance management capabilities". On the other hand, the top reviewer of Workfront writes "Great technical support, quick to set up, and offers excellent collaboration capabilities". ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and GitLab, whereas Workfront is most compared with Jira, Wrike, Smartsheet, Asana and SAP Portfolio and Project Management.

    We monitor all Project Portfolio Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.