We performed a comparison between ServiceNow Strategic Portfolio Management and Workfront based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Monday has been really beneficial in allowing us to place all of our records in one place."
"Being able to see everything at a glance and check task status, is wonderful."
"Shareable boards are a great solution for clients who want to track the progress of their work orders without checking in with us directly."
"There are so many automations to streamline everyday tasks and reduce click counts when doing admin work. It is incredible."
"Being able to see the physical status of a single team without having to drill down to the task level is very valuable."
"The number one feature is the ability to automate pretty much everything."
"The newest feature of "My Work" is my favorite."
"The initial setup is very easy."
"The resource manager is useful."
"It's a very complete solution."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us."
"The performance is good."
"Competitive in terms of research"
"The most important feature of ServiceNow IT Business Management is flexibility."
"We like the status report feature. It is something really valuable."
"Monitoring the progress of projects and tasks is very effective."
"Sometimes allocating between team members via the communication tool can be difficult."
"There have recently been a lot of lagging and loading delays with saving."
"The dependencies and Gantt chart could be better."
"If there was a way for Monday.com to take over, or interface with, my inbox, such that my email messages became associated with a particular task, group, or board, that would be incredibly useful."
"The solution needs easier automation."
"The Graphic User Interface (GUI) needs improvement."
"It would be great if there was a setting where you could customize the email reminders."
"Expanding the analysis to contain all boards in a specific folder without having to add them manually would be ideal."
"The price is too high."
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
"The solution needs a few things in terms of resource management."
"A major improvement we would like to see is definitely around agile management."
"It could be more user-friendly."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."
"The interface can also be customized to fit and accept many tools for better performance and customer service improvement."
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ServiceNow Strategic Portfolio Management is ranked 5th in Project Portfolio Management with 10 reviews while Workfront is ranked 11th in Project Management Software with 1 review. ServiceNow Strategic Portfolio Management is rated 8.0, while Workfront is rated 10.0. The top reviewer of ServiceNow Strategic Portfolio Management writes "Great innovation and helpful for portfolio management but needs more finance management capabilities". On the other hand, the top reviewer of Workfront writes "Great technical support, quick to set up, and offers excellent collaboration capabilities". ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and GitLab, whereas Workfront is most compared with Jira, Wrike, Smartsheet, Asana and SAP Portfolio and Project Management.
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