No more typing reviews! Try our Samantha, our new voice AI agent.

Saviynt Identity Cloud vs UserLock comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Saviynt Identity Cloud
Ranking in Access Management
16th
Average Rating
7.4
Reviews Sentiment
6.2
Number of Reviews
28
Ranking in other categories
Identity Management (IM) (12th), Privileged Access Management (PAM) (14th), Non-Human Identity Management (NHIM) (7th), Identity Security and Posture Management (ISPM) (1st), Identity Governance Administration (IGA) (4th)
UserLock
Ranking in Access Management
32nd
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Authentication Systems (30th)
 

Mindshare comparison

As of August 2026, in the Access Management category, the mindshare of Saviynt Identity Cloud is 2.1%, down from 4.5% compared to the previous year. The mindshare of UserLock is 1.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Mindshare Distribution
ProductMindshare (%)
Saviynt Identity Cloud2.1%
UserLock1.1%
Other96.8%
Access Management
 

Featured Reviews

reviewer2774067 - PeerSpot reviewer
Software Engineer at a tech consulting company with 11-50 employees
Has reduced manual work and shortened project timelines through faster deployment and intuitive workflows
One of the challenges regarding Saviynt is the lack of material available on the web, as searching on Google or YouTube often yields little information. Advertising Saviynt is necessary because I was not aware of it a couple of months ago, and it is a very helpful product for many organizations. In India, IGA solutions are not widely recognized, and Saviynt can utilize this point by promoting itself in the cybersecurity field. A significant challenge is the lack of people discussing Saviynt in the open market, as the forums provide slower responses compared to platforms like Reddit. Advancements related to AI would be very helpful. Saviynt should provide pricing for their university certifications, which is currently not publicly available. Information about enrolling requires an ID that is not easily obtained, as it can only be acquired through an organization. Some small wishlist features are related to APIs. As I work on projects, I find certain features to be much needed, but at a glance, they may not seem necessary. As I continue working with Saviynt, these small API-related features become apparent and would greatly enhance the experience.
Bill H. - PeerSpot reviewer
Information Technology at City Of Keizer
Affordable, easy to use, and integrates well with Active Directory
The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very easy to use. It addresses most of the trends in identity governance and risk management."
"The first valuable feature is the approach to solving the identity problem, where access risk is the focus of solving any problem, and the second is their deeper integration with enterprise systems like SAP, Microsoft, Adobe, and AWS, which gives Saviynt an edge."
"Saviynt is easy to configure and manage."
"Saviynt performs well against other products in the market; it's easy to manage and easy to use, with a simple, intuitive shopping-cart-style UI for end users to request access and follow the approval process."
"The dedicated Freshdesk platform is a user community and a step in the right direction for offering learning resources."
"The product's initial setup phase is simple."
"Some of the self-service capabilities are quite powerful."
"The product is flexible to use."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"UserLock was pretty easy to set up and simple to use, and the documentation covered everything."
"It is affordable, integrates easily with Active Directory, and is simple to install and maintain."
"The most valuable features are two-factor authentication and real-time logon monitoring."
 

Cons

"We sometimes experience performance issues when the solution fails to process the data between two different applications."
"The customer support and implementation services need to be improved."
"One of the challenges regarding Saviynt is the lack of material available on the web, as searching on Google or YouTube often yields little information."
"It is time-consuming to troubleshoot issues."
"I think it's on the lower side if you ask me about notifications and the auto-save mechanism."
"An area for improvement in Saviynt is that there's a limitation on the number of logs you can get from the past twenty-four hours. For example, if the data is huge, the tool can only give you a maximum of one hundred logs. You can't get any further than that. In the next version of Saviynt, however, you can get more logs and you'll see them inside the log rotation. For example, when you're trying to search inside the log, you can select a date range, and then you can search for a particular log. We haven't used that new log rotation feature yet, but it's included in the next release of Saviynt. Another area for improvement in the tool is that it doesn't have a server monitoring feature, so if your server has a high load, it should give you a warning. You're supposed to get an alert similar to what's being done in WebLogic. In WebLogic, we had a separate facility, but in Saviynt, that feature's missing."
"It should support more customizations. In SailPoint, we can do many customizations, but we are not able to do that in Saviynt. For workflows and other things, we can only use what is already in place. Saviynt has a lot of scope for improvement on the customization part."
"Because the application is hosted on AWS cloud, there is some dependency and that affects our bottom line."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
 

Pricing and Cost Advice

"If you are investing in securing your data and avoiding any non-compliance issues, then yes, it is certainly recommended. To put it plainly, if you're willing to pay fines and aren't concerned about the misuse of data, then there might not be a problem. However, if you intend to safeguard the data of your employees, vendors, and customers, it becomes crucial. In this context, managing data security requires preventive and detective measures, such as enforcing segregation of duties and regularly reviewing permissions. Throughout an individual's life cycle within an organization or customer life cycle, various access permissions are granted. Without taking action on these permissions, there is a risk of exposure later on. If individuals retain access after leaving the organization, it poses a serious security threat. Implementing solutions like Saviynt can address these challenges, ensuring continuous access review, generating reports, alerts, and identifying potential risks."
"Saviynt's pricing is acceptable and licensing costs are yearly."
"The product is less expensive than one of the competitors."
"We are not into the licensing part. The clients take care of the licensing part."
"The pricing is comparable to Azure Entra ID. Kind of the same"
"Saviynt's pricing is reasonable."
"The solution has a pay-as-you-go licensing model, and you can subscribe monthly or yearly."
"If you need to make any changes then there are additional fees."
"You will be hard-pressed to find better pricing."
report
Use our free recommendation engine to learn which Access Management solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Educational Organization
8%
Manufacturing Company
8%
Computer Software Company
7%
Comms Service Provider
17%
Construction Company
15%
Financial Services Firm
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise15
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Saviynt?
Saviynt is very affordable compared to its competitors. It is cloud-based, making it significantly cheaper than on-premises solutions. This cost-effectiveness aligns well with the Saudi market, whe...
What needs improvement with Saviynt?
When you ask about any drawbacks or downsides in Saviynt Identity Cloud, one very interesting point that I observe is when the session is being expired, if there is any timer that's running somewhe...
What is your primary use case for Saviynt?
I would like to discuss the use case. Saviynt Identity Cloud is primarily used for identity management and access governance, and there are also other solutions such as data access governance and p...
Ask a question
Earn 20 points
 

Overview

 

Sample Customers

Shell, McKesson, Kimberly-Clark, Ingram Micro, Intermountain Health Care, Forterra, CoreLogic
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about Saviynt Identity Cloud vs. UserLock and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.