Savision Live Maps vs Splunk ITSI (IT Service Intelligence) comparison

Savision Live Maps vs. Splunk ITSI (IT Service Intelligence)

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Savision Live Maps

Ranking in Application Performance Monitoring (APM) and Observability

49th

Average Rating

9.0

Reviews Sentiment

8.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Splunk ITSI (IT Service Int...

Ranking in Application Performance Monitoring (APM) and Observability

9th

Average Rating

8.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

IT Alerting and Incident Management (4th)

Mindshare comparison

As of October 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Savision Live Maps is 0.4%, up from 0.2% compared to the previous year. The mindshare of Splunk ITSI (IT Service Intelligence) is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
Splunk ITSI (IT Service Intelligence)	0.8%
Savision Live Maps	0.4%
Other	98.8%

Application Performance Monitoring (APM) and Observability

Featured Reviews

reviewer2867997

Senior Analytics Engineer at a outsourcing company with 501-1,000 employees

Visual mapping of data pipelines has improved dependency insight and speeds troubleshooting

Regarding Savision Live Maps's AI capabilities, I think accuracy was pretty good, as it gave most of the information that we were able to validate, so it's all good. The advice I would give to others looking into using Savision Live Maps is that I think it's a good product; it's a new thing, and the AI capabilities are obviously improving every day, so I'm looking forward to more improvements and more use cases, and hopefully we can scale it in different departments and for different projects. I gave Savision Live Maps a rating of 8 out of 10.

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DhirendraSingh2

Senior Consultant at a consultancy with 10,001+ employees

Service health has been monitored and visual insights support proactive telecom operations

The installation process is the first aspect I dislike about Splunk ITSI (IT Service Intelligence). If you do not configure it correctly, you will encounter issues in the search head. Because we use a distributed environment where each component has its own specific roles, installation is critical and requires careful attention. Splunk ITSI (IT Service Intelligence) is built with many applications. It is a compressed file, and when you extract the Splunk ITSI (IT Service Intelligence) app, you receive approximately 19 apps. Some applications, add-ons, and packages must be installed on specific components. If you do not configure an application correctly, it will not work. Sometimes we encounter issues during installation because of this complexity. I believe the installation process should be more uniform, meaning it could be deployed across all components to avoid post-installation issues. Sometimes after installation, you receive errors, and users cannot access Splunk ITSI (IT Service Intelligence). We have experienced this type of issue due to installation errors. I believe there is currently room for improvement regarding scalability. When we create Glass Tables containing many searches, the Glass Tables sometimes fail due to memory constraints, and we receive error pages. Splunk ITSI (IT Service Intelligence) should have a lightweight version to address these concerns. I would rate current scalability as medium.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The dashboards and views available are easy to manage and share, and provide all of the metrics required."

"This helps to centralize multiple monitoring solutions and streamline integration into ITSM."

"Savision Live Maps has impacted my organization positively because it helps visually represent nodes and understand dependencies, which helps us understand breakages and issues in production."

"The observability is great and valuable because it allows us to work with all our sets."

"The most valuable feature is the Glass Tables. It gives you a nice, good overview of your KPIs. It's really slick and clean."

"The flexibility to develop and consolidate many solutions into one platform is great."

"I particularly like the preview feature because it provides a prompt experience for impact analysis."

"Splunk ITSI helps us secure our environment by allowing us to create automatons that run when alerts are triggered."

"One particularly useful feature of Splunk ITSI is the ability to create custom services."

"One of the excellent features is the service analyzer, which is truly impressive."

"It has saved me a lot of money and a lot of time."

More Splunk ITSI (IT Service Intelligence) pros

Cons

"Perhaps more focus can be done on the CMDB portion and bi-directional communication to the ITSM system, but this is a small portion."

"Splunk ITSI should include ease of integration and more templating."

"One thing ITSI could improve on is the maintenance windows. I have a huge case where I had to implement something related to the maintenance window. If you try to look up the issues in ITSI, you have to check the incidents individually, and putting hundreds of hosts in maintenance can be a hindrance."

"The dashboard function inside the individual episodes, not at the ITSI Notable Event Aggregation Policy level but actually at the correlation search layer, is an area where improvements are required."

"It could be a little easier to use with the thresholding. We've struggled a little bit with thresholding."

"Some of our customers occasionally require the development of the connectors when there are no native connectors so that we can develop in Python or for customer slash comments as well. If they could adjust that, it would be ideal."

"Quality-of-life features have room for improvement."

"The UI could be updated. Some elements of the KPI section aren't where you'd expect. It looks like a website from 2010 or maybe older. You can't change some things, like if it doesn't word-wrap well. For example, if you have a long list of KPIs that exceed a character limit, you need to hover over them and wait for the HTML text to pop up to see which KPI it is."

"Occasionally, we have faced some slowness, which we reported to Splunk, and those issues were promptly resolved."

More Splunk ITSI (IT Service Intelligence) cons

Pricing and Cost Advice

Information not available

"Splunk ITSI is expensive compared to other tools."

"Pricing has some room for improvement."

"I wouldn't say there's been an issue with the solution's pricing because we went through the AWS marketplace and negotiated directly with Splunk."

"Splunk pricing is high."

"The licensing is based on data usage."

"Splunk ITSI is expensive."

"Splunk ITSI is a premium application and comes with a premium price tag."

"Splunk is pretty expensive, but it gives you a decent insight into the data. It is easy to learn, and ITSI has a great interface. You can run those queries and pass the data. I"

More Splunk ITSI (IT Service Intelligence) pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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915,341 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Outsourcing Company

14%

Financial Services Firm

13%

Manufacturing Company

12%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	8
Large Enterprise	46

Questions from the Community

What needs improvement with Savision Live Maps?

I choose 8 out of 10 for Savision Live Maps because it does a good job but I think there are definitely some improvements that we could make. I have not identified any additional improvements neede...

What is your primary use case for Savision Live Maps?

My main use case for Savision Live Maps is that it helps me to build my dependencies between the nodes, so it helps me like a DAG. A quick specific example of how I use Savision Live Maps in my dai...

What advice do you have for others considering Savision Live Maps?

What is your experience regarding pricing and costs for Splunk ITSI (IT Service Intelligence)?

From a pricing perspective, it is not that bad because we get it from a distributor and do not purchase it directly from Splunk. We get it from a distributor who gives the pricing to a partner and ...

What needs improvement with Splunk ITSI (IT Service Intelligence)?

Training the database could make Splunk ITSI (IT Service Intelligence) even better for my work. I sometimes feel a lag with Splunk ITSI (IT Service Intelligence). I gave it a nine out of ten.

What is your primary use case for Splunk ITSI (IT Service Intelligence)?

I have been using Splunk ITSI (IT Service Intelligence) for the last two to three years for my data handling. I do IT implementation with strong technical skills. I sometimes use Splunk ITSI (IT Se...

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Product Reports

Application Performance Monitoring (APM) and Observability

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Splunk ITSI (IT Service Intelligence)

Download Splunk ITSI (IT Service Intelligence) product report

Splunk ITSI (IT Service Intelligence) report

Also Known As

Live Maps

No data available

Overview

Savision Live Maps transforms IT operations by offering real-time visualization tools, aiding users in effectively managing and monitoring IT environments. It streamlines workflows and enhances decision-making through intuitive dashboards and comprehensive monitoring capabilities.

Serving as an integral tool for IT professionals, Savision Live Maps integrates seamlessly with existing infrastructure to provide unmatched visualization of IT environments. It allows for enhanced performance monitoring, proactive problem identification, and reduced downtime. By consolidating data from diverse sources into a unified view, users can efficiently manage and analyze infrastructure health. Its intuitive mapping and alerting capabilities ensure that critical issues are addressed promptly, fostering continuous operational improvement.

What are the most important features of Savision Live Maps?

Real-Time Visualization: Offers dynamic views of the entire IT landscape, enabling swift identification of issues.
Intuitive Dashboards: Customizable dashboards present vital data in accessible formats, facilitating informed decision-making.
Proactive Alerts: Delivers timely alerts to ensure rapid response to potential disruptions.
Seamless Integration: Easily integrates with existing systems to provide a consolidated view of operations.

What benefits or ROI should users evaluate?

Improved Efficiency: Streamlines IT management processes, reducing resource allocation and saving time.
Cost Reduction: By mitigating potential issues early, it minimizes costly downtimes and repairs.
Enhanced Decision-Making: Accurate data visualization aids in making informed strategic decisions.
Scalability: Easily adapts to growing infrastructure needs, ensuring long-term utility.

Savision Live Maps finds application in industries ranging from finance to healthcare, where complex IT environments demand robust monitoring solutions. It is implemented to improve system reliability and efficiency, enabling organizations to focus on their core objectives by providing a stable IT backbone. Adaptability across sectors has made it a versatile choice for IT infrastructure management.

Martello

Splunk ITSI offers intelligent alerting, predictive analysis, customizable dashboards, and improves visibility and monitoring through Service Analyzer and Glass Tables. Event correlation enhances incident management, reducing alert fatigue, and improves mean time to resolution.

Splunk ITSI enables businesses to proactively monitor their IT environments by offering functionalities that reduce noise and provide enhanced visibility through sophisticated dashboards. Service Analyzer and Glass Tables facilitate the monitoring of KPIs, allowing for the prompt identification of potential issues. The platform's event correlation capabilities streamline incident management. Its scalability efficiently supports large data volumes, integrating diverse data resources while incorporating AI for predictive insights. Future improvements are sought in integration, documentation, and user-friendly interfaces, with an emphasis on simplifying configurations in expansive deployments.

What are the Key Features of Splunk ITSI?

Intelligent Alerting: Provides proactive monitoring and noise reduction.
Service Analyzer: Enables KPI monitoring and issue identification.
Glass Tables: Allows visual monitoring of crucial metrics.
Event Correlation: Simplifies incident management and reduces alert fatigue.
Scalability: Supports large data volumes and integrates vast data sources.

What Benefits and ROI can Users Expect from Splunk ITSI?

Proactive Monitoring: Enhances ability to foresee and mitigate IT issues.
Improved Resolution Time: Accelerates incident resolution and operational efficiency.
Enhanced Business Resilience: Strengthens IT operations through detailed insights.

Industries leverage Splunk ITSI to monitor infrastructure and applications effectively, employing its Service Analyzer and KPI models. Especially in sectors requiring stringent incident management and predictive analytics, integrations like ServiceNow enable visual health assessments and automated anomaly detection, positioning ITSI as a manager of managers by enhancing IT operations with comprehensive reporting and alert correlations.

Splunk

Sample Customers

Municipality of Alphen, Farah Leisure Parks Management LLC, Mail Technology, Austria Card, SMR Automotives

TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau

Savision Live Maps vs. Splunk ITSI (IT Service Intelligence)