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SAP SuccessFactors vs Sapience [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP SuccessFactors
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
99
Ranking in other categories
Talent Management (1st), Cloud HCM (2nd), Talent Acquisition (2nd), Global Payroll (2nd)
Sapience [EOL]
Average Rating
0.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SS
Assistant Manager at Kashiv Biosciences
HR has gained clear analytics for attrition, goals, and appraisals and manages talent efficiently
SAP SuccessFactors has a low error rate. We had many ad hoc reports that we needed to generate, and it was very easy to do so in SAP SuccessFactors. We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us. We did not depend on advanced Excel in those cases. We generated a lot of detailed reports whenever we needed them during emergency cases or board meetings. A lot of usefulness and time were saved in those cases. I will also mention that we conducted a comparative study for some recruitment cases. We had a recruitment model where we were looking for a very niche profile. Since the job profile was really different and rare, we had to depend on analytics to understand and shortlist from a large pool of candidates that we already had in our database. Analytics was really helpful in this situation.
it_user801477 - PeerSpot reviewer
Consultant at a tech services company with 1-10 employees
Has good Performance Manager, Recruitment manager, Payroll and HR core functionalities
We use the on-prem deployment model. Our primary use case is for document management and for all of the functionalities of HRMS. We are resellers of this solution.  The Performance Manager, Recruitment manager, and the Payroll and HR core functionalities are the most valuable aspects of this…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is a very good product, it is very stable, it has lots of great features and lots of support available from SAP."
"The solution is very much stable."
"In terms of user experience, it is quite good."
"We found SAP SuccessFactors to be more promising with reference to functionality and from an implementation perspective."
"SAP SuccessFactors is stable, we have not found any bugs or glitches."
"What I appreciate most about SAP SuccessFactors is that it has all the modules in one platform. SAP SuccessFactors is the best option in the market for HR use cases. I also find the solution user-friendly."
"They are the easiest to use without additional instructions."
"There were no major technical issues or downtimes reported with SAP SuccessFactors."
"The Performance Manager, Recruitment manager, and the Payroll and HR core functionalities are the most valuable aspects of this solution."
 

Cons

"The stability could be a bit better."
"Sometimes we have a problem with the data center, it gets disrupted. We cannot log in to our system and it affects other integrated systems that we integrate with SuccessFactors to get data."
"SuccessFactors' experience management is not so user-friendly."
"SAP needs to add more power to its built-in analytics capability as part of the product."
"The GUI needs to be enhanced to be in line with the latest and complete version of the solution."
"SuccessFactors feels rigid. It should be more streamlined. Also, the interface design is outdated and needs an upgrade."
"SAP SuccessFactors functionality doesn't meet the expectation of our end users. There are other solutions that have better functionality, such as Workday, which is one of the top applications. Additionally, the solution could be easier to use."
"We encountered stability issues in integration of SuccessFactors with SAP ECC HCM via Dell Boomi middleware; still more standard integrations are expected from customers."
"The learning development functionalities has room for improvement."
 

Pricing and Cost Advice

"The licensing fees are based on the number of modules that are being used, and the number of users."
"I think the pricing is a little better than most solutions out there. There are reasonable prices when it comes to some of the modules such as the Payroll module, and for the remaining modules I believe the pricing is fair in comparison to the rest of the market."
"We are on an annual subscription to use SAP SuccessFactors. The pricing model is something that they could restructure a bit better. If it was based differently on the type of usage it would help."
"Probably, it is one of the priciest products, and is very costly to put up and maintain but because it is a good solution end to end, people take it."
"The product is expensive. The product is worth the money you pay for it."
"The solution is on the expensive side but is definitely worth the money."
"It is not expensive because it is a complete suite with a module-based cost."
"If you go by best practices and do it right from the outset, the setup won't be a costly endeavor. In terms of setup, there is a lot of flexibility compared to three years ago."
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Top Industries

By visitors reading reviews
Comms Service Provider
16%
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise70
No data available
 

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
How easy is to maintain Workday, Oracle Cloud, and SuccessFactors?
I implemented Workday in 2024 and without having previous Workday experience, it was very challenging. I spent most of 2025 putting out fires and cleaning up the business processes that came with l...
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Also Known As

SuccessFactors
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Overview

 

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
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