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SAP SuccessFactors vs Sapience [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP SuccessFactors
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
99
Ranking in other categories
Talent Management (1st), Cloud HCM (2nd), Talent Acquisition (2nd), Global Payroll (2nd)
Sapience [EOL]
Average Rating
0.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SS
Assistant Manager at Kashiv Biosciences
HR has gained clear analytics for attrition, goals, and appraisals and manages talent efficiently
SAP SuccessFactors has a low error rate. We had many ad hoc reports that we needed to generate, and it was very easy to do so in SAP SuccessFactors. We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us. We did not depend on advanced Excel in those cases. We generated a lot of detailed reports whenever we needed them during emergency cases or board meetings. A lot of usefulness and time were saved in those cases. I will also mention that we conducted a comparative study for some recruitment cases. We had a recruitment model where we were looking for a very niche profile. Since the job profile was really different and rare, we had to depend on analytics to understand and shortlist from a large pool of candidates that we already had in our database. Analytics was really helpful in this situation.
it_user801477 - PeerSpot reviewer
Consultant at a tech services company with 1-10 employees
Has good Performance Manager, Recruitment manager, Payroll and HR core functionalities
We use the on-prem deployment model. Our primary use case is for document management and for all of the functionalities of HRMS. We are resellers of this solution.  The Performance Manager, Recruitment manager, and the Payroll and HR core functionalities are the most valuable aspects of this…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Everything in the product is most valuable to us."
"SAP SuccessFactors is a stable solution."
"I think it's perfect that every requirement has flexibility in how it is handled, and that there are several workarounds for any problem we are looking to solve. Each problem has multiple solutions, so it gives us a lot of flexibility in terms of processes."
"SAP SuccessFactors integrated solution, allows us to start the process from a recruitment marketing perspective and have our career site and candidate profile pull through into each other."
"Allow me to highlight that we went live for eight countries in scope for the Payroll HCM, and also went live for more than 12 countries in terms of SuccessFactors employee data."
"SuccessFactors' most valuable feature is performance management."
"The product is stable, scalable, and addresses a lot of issues."
"The self-service part is most valuable. Employees and managers can do a lot of things on their own, and they are not dependent on the HR organization."
"The Performance Manager, Recruitment manager, and the Payroll and HR core functionalities are the most valuable aspects of this solution."
 

Cons

"We encountered challenges with the tool's integration with third-party applications and deployments."
"One of the most essential features that needs improvement right now is the reporting functionality."
"The SAP SuccessFactors updates need to be more industry-specific because every industry has specific modules. What I want to be added to SAP SuccessFactors is a chat box where SAP staff can give support to users."
"The product doesn't have a modernized look and is not very user-friendly like other products."
"We were not happy with their after-sales support. Whenever we had an issue it was really difficult to get in touch with them."
"We encountered stability issues in integration of SuccessFactors with SAP ECC HCM via Dell Boomi middleware; still more standard integrations are expected from customers."
"Integration between HCM modules can be extended to incorporate all data."
"However, a couple of improvements can be carried out to offer more customization of the solution that is limited in the market."
"The learning development functionalities has room for improvement."
 

Pricing and Cost Advice

"SAP SuccessFactors requires an annual subscription."
"I think the pricing is a little better than most solutions out there. There are reasonable prices when it comes to some of the modules such as the Payroll module, and for the remaining modules I believe the pricing is fair in comparison to the rest of the market."
"Due to the way in which we purchased SuccessFactors as a module along with other SAP modules, we were able to procure it at a slightly better price than usual. I would rate their pricing 5/5 stars."
"The product is expensive. The product is worth the money you pay for it."
"The licensing fees are based on the number of modules that are being used, and the number of users."
"The cost of SAP SuccessFactors is reasonable."
"We are on an annual subscription to use SAP SuccessFactors. The pricing model is something that they could restructure a bit better. If it was based differently on the type of usage it would help."
"It is not cheap, but it is reasonable."
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Top Industries

By visitors reading reviews
Comms Service Provider
16%
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise70
No data available
 

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
How easy is to maintain Workday, Oracle Cloud, and SuccessFactors?
I implemented Workday in 2024 and without having previous Workday experience, it was very challenging. I spent most of 2025 putting out fires and cleaning up the business processes that came with l...
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Also Known As

SuccessFactors
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Overview

 

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
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