Bizagi and Visual Paradigm compete in the business process management and modeling category. Bizagi stands out for its agility and ease of automation, while Visual Paradigm is notable for its flexibility and wide range of modeling languages.
Features: Bizagi offers rapid deployment, effective process modeling, and a free modeler. It adheres to BPMN 2.0 standards, providing easy integration and enabling business analysts to design processes independently. Visual Paradigm provides extensive diagram types, simulation capabilities, and seamless integration with various models, catering well to enterprise architecture needs.
Room for Improvement: Bizagi users face challenges with performance, licensing complexity, and stability during version transitions. Visual Paradigm users suggest improving user interface friendliness, tool integration, and performance with large models. Pricing transparency could be enhanced for both, as Visual Paradigm's premium features are seen as costly by some users.
Ease of Deployment and Customer Service: Bizagi supports flexible deployment across on-premises and cloud, but its technical support can be inconsistent. Visual Paradigm is preferred for simple cloud integration, though it also receives mixed feedback on support responsiveness. Bizagi is noted for faster setup and comprehensive documentation, while Visual Paradigm excels in collaboration setup with robust online resources.
Pricing and ROI: Bizagi's free version is attractive to smaller entities, though enterprise pricing increases have made some cautious. Visual Paradigm offers more flexible subscription tiers suitable for small to large businesses. Both deliver measurable ROI, with Bizagi focusing on savings from process automation and Visual Paradigm highlighting efficiency with its short learning curve.
The product did what it was supposed to do for the documentation development I was engaged in.
The toolset is very intuitive, so we didn’t need to contact their support much.
We cannot expect major customer support.
The tool was easy enough to use.
We didn't use customer service extensively, but our questions were answered when needed.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Reporting capabilities can be improved more, and community support should be increased.
The product can always get better as the industry changes.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
The free version of Visual Paradigm does not incur any setup costs and offers a set of usable features.
I purchased Visual Paradigm on my own, and it was competitively priced.
It is open source.
The user interface is very good, making it easy for business people to understand.
In other drawing programs, if I moved a box, I had to move the arrow, but Visual Paradigm handled those tasks automatically.
It is user-friendly, and as you become more familiar with its deep features, you might consider upgrading to the paid version for more complex projects.
Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com
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