Salesforce Identity vs Saviynt Identity Cloud comparison

The compared Salesforce and Saviynt solutions aren't in the same category. Salesforce is ranked #3 in MI , with an average rating of 8.5, and holds a 17.9% mindshare in the category. Saviynt is ranked #4 in IGA , with an average rating of 7.4, and holds a 16.8% mindshare. Additionally, 100% of Salesforce users are willing to recommend the solution, compared to 80% of Saviynt users who would recommend it.

Salesforce Identity

Read 6 Salesforce Identity reviews

1,131 Views
102 Comparison Views

100% willing to recommend

Saviynt Identity Cloud

Read 27 Saviynt Identity Cloud reviews

9,567 Views
3,348 Comparison Views

80% willing to recommend

Salesforce Identity

Saviynt Identity Cloud

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Salesforce Identity

Average Rating

8.0

Reviews Sentiment

5.0

Number of Reviews

Ranking in other categories

Mobile Identity (3rd), Customer Identity and Access Management (CIAM) (10th)

Saviynt Identity Cloud

Average Rating

7.4

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Privileged Access Management (PAM) (10th), Identity and Access Management (3rd), Non-Human Identity Management (NHIM) (6th), Identity Security and Posture Management (ISPM) (1st), Identity Governance Administration (IGA) (4th)

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Salesforce Identity is designed for Mobile Identity and holds a mindshare of 17.9%, down 22.7% compared to last year.
Saviynt Identity Cloud, on the other hand, focuses on Identity Governance Administration (IGA), holds 16.8% mindshare, down 20.6% since last year.

Mobile Identity Mindshare Distribution
Product	Mindshare (%)
Salesforce Identity	17.9%
Oracle Identity Governance	21.5%
MicroStrategy Usher	17.6%
Other	43.0%

Mobile Identity

Identity Governance Administration (IGA) Mindshare Distribution
Product	Mindshare (%)
Saviynt Identity Cloud	16.8%
SailPoint Identity Security Cloud	27.9%
Omada Identity	11.6%
Other	43.699999999999996%

Identity Governance Administration (IGA)

Featured Reviews

NavinJacob

Chief Digital Officer at Cipher7

Structured operations and analytics have transformed how my teams manage customers and sales

I see room for improvement regarding financial operations and FinOps. If they are not being controlled correctly, Salesforce billings can get huge. They charge for everything: license costs, storage costs, and transaction costs, and it can really end up blowing budgets if it is not controlled. Those controls should be something that is easy to manage. With Salesforce, it is pretty difficult to manage unless you are a very advanced user. Normal regular users may not be able to keep the costs in control. This ends up resulting in bill shocks where you suddenly receive a bill which you may not be expecting.

Read full review

reviewer2774067

Software Engineer at a tech consulting company with 11-50 employees

Has reduced manual work and shortened project timelines through faster deployment and intuitive workflows

One of the challenges regarding Saviynt is the lack of material available on the web, as searching on Google or YouTube often yields little information. Advertising Saviynt is necessary because I was not aware of it a couple of months ago, and it is a very helpful product for many organizations. In India, IGA solutions are not widely recognized, and Saviynt can utilize this point by promoting itself in the cybersecurity field. A significant challenge is the lack of people discussing Saviynt in the open market, as the forums provide slower responses compared to platforms like Reddit. Advancements related to AI would be very helpful. Saviynt should provide pricing for their university certifications, which is currently not publicly available. Information about enrolling requires an ID that is not easily obtained, as it can only be acquired through an organization. Some small wishlist features are related to APIs. As I work on projects, I find certain features to be much needed, but at a glance, they may not seem necessary. As I continue working with Saviynt, these small API-related features become apparent and would greatly enhance the experience.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."

"Salesforce Identity is a very user-friendly solution."

"The user experience was great because it had all the features that the client needed, it was fully customized for the client, and it was very simple, making it the best solution at that time."

"The solution is very easy to understand."

"The best features of Salesforce Platform that I appreciate are that it is very configurable and easy for both developers as well as customers to use."

"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."

"Saviynt is superior because it is user-friendly, and their fundamental phenomena are no-code, low-code, which means no customization is needed for the implementation part."

"One of the tool's advantages is its user-friendly interface, making it easier to manipulate from a GUI perspective. The graphical user interface for users and administrators is straightforward. While it may require more configuration initially, once set up, it becomes more accessible and easier to use."

"Saviynt is easy to configure and manage."

"The first valuable feature is the approach to solving the identity problem, where access risk is the focus of solving any problem, and the second is their deeper integration with enterprise systems like SAP, Microsoft, Adobe, and AWS, which gives Saviynt an edge."

"The workflow in Saviynt is easier compared to other tools. It's pretty straightforward."

"Saviynt has better integration with enterprise systems like SAP, Microsoft, Adobe, and AWS."

"It's easy to manage and easy to use; a simple tool for end-users."

"It is very easy to use. It addresses most of the trends in identity governance and risk management."

More Saviynt Identity Cloud pros

Cons

"Salesforce Identity needs more expertise in the application."

"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."

"The interface should be simplified and the dashboard has a lot of options but could be improved."

"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."

"The product is slow."

"Saviynt cannot customize based on customer needs."

"It should support more customizations. In SailPoint, we can do many customizations, but we are not able to do that in Saviynt. For workflows and other things, we can only use what is already in place. Saviynt has a lot of scope for improvement on the customization part."

"An area for improvement in Saviynt is that there's a limitation on the number of logs you can get from the past twenty-four hours. For example, if the data is huge, the tool can only give you a maximum of one hundred logs. You can't get any further than that. In the next version of Saviynt, however, you can get more logs and you'll see them inside the log rotation. For example, when you're trying to search inside the log, you can select a date range, and then you can search for a particular log. We haven't used that new log rotation feature yet, but it's included in the next release of Saviynt. Another area for improvement in the tool is that it doesn't have a server monitoring feature, so if your server has a high load, it should give you a warning. You're supposed to get an alert similar to what's being done in WebLogic. In WebLogic, we had a separate facility, but in Saviynt, that feature's missing."

"The configuration process at the beginning can be difficult, depending on the complexity of the company."

"In terms of improvement, it's really just a matter of them getting more mature. It's a relatively new solution and they probably need to streamline a few of the processes as they mature. But there are not too many problems."

"Both SailPoint IdentityNow and Saviynt have some bugs, but SailPoint is considered more mature with fewer bugs due to its longer establishment in the market since around 2005. SailPoint had its share of bugs in the early days, but they have resolved them over time, resulting in a stable product. Saviynt, on the other hand, was launched around 2013 or 2014 and is actively working to improve its product. Despite having some bugs, Saviynt is making progress and aims to build a stable product, but it is not there yet."

"The product can improve the customer support offered to users since it is an area with shortcomings."

"On a scale from one to ten (where one is the worst and ten is the best), I would rate my experience with Saviynt so far as maybe only a four-out-of-ten."

More Saviynt Identity Cloud cons

Pricing and Cost Advice

"On a scale of one to ten, where one is a very low price and ten is a very high price, I rate Salesforce Identity's pricing a six out of ten."

"I'd recommend Salesforce for larger products where you really need a robust CRM. It's expensive, so for smaller websites or products, it might not be the most cost-effective solution."

"The pricing is comparable to Azure Entra ID. Kind of the same"

"If you are investing in securing your data and avoiding any non-compliance issues, then yes, it is certainly recommended. To put it plainly, if you're willing to pay fines and aren't concerned about the misuse of data, then there might not be a problem. However, if you intend to safeguard the data of your employees, vendors, and customers, it becomes crucial. In this context, managing data security requires preventive and detective measures, such as enforcing segregation of duties and regularly reviewing permissions. Throughout an individual's life cycle within an organization or customer life cycle, various access permissions are granted. Without taking action on these permissions, there is a risk of exposure later on. If individuals retain access after leaving the organization, it poses a serious security threat. Implementing solutions like Saviynt can address these challenges, ensuring continuous access review, generating reports, alerts, and identifying potential risks."

"Saviynt's pricing is reasonable."

"We are not into the licensing part. The clients take care of the licensing part."

"Saviynt has a competitive price."

"The product is less expensive than one of the competitors."

"If you need to make any changes then there are additional fees."

"The solution has a pay-as-you-go licensing model, and you can subscribe monthly or yearly."

More Saviynt Identity Cloud pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Mobile Identity solutions are best for your needs.

See recommendations

900,644 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

22%

Manufacturing Company

Comms Service Provider

Retailer

Financial Services Firm

16%

Manufacturing Company

Educational Organization

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	5
Large Enterprise	15

Questions from the Community

What needs improvement with Salesforce Identity?

See all answers

What is your primary use case for Salesforce Identity?

My overall experience in this current field I am working spans different areas. One area is for service management, contact centers, BPOs, and customer relationship management. Others are for sales...

See all answers

What advice do you have for others considering Salesforce Identity?

I have extensive experience with Salesforce Identity, although I have been in the middle of something about Salesforce Identity and cannot speak more about it currently due to customer confidential...

See all answers

What is your experience regarding pricing and costs for Saviynt?

Saviynt is very affordable compared to its competitors. It is cloud-based, making it significantly cheaper than on-premises solutions. This cost-effectiveness aligns well with the Saudi market, whe...

See all answers

What needs improvement with Saviynt?

See all answers

What is your primary use case for Saviynt?

My main use case for Saviynt is deploying IGA solutions to our customers. For deploying IT solutions to our customers using Saviynt, one of our recent projects was to develop an IGA solution for a ...

See all answers

Comparisons

Okta Platform vs Salesforce Identity

Compared 26% of the time

Auth0 Platform vs Salesforce Identity

Compared 15% of the time

Microsoft Entra ID vs Salesforce Identity

Compared 8% of the time

MicroStrategy Usher vs Salesforce Identity

Compared 8% of the time

More Salesforce Identity Competitors

SailPoint Identity Security Cloud vs Saviynt Identity Cloud

Compared 18% of the time

Omada Identity vs Saviynt Identity Cloud

Compared 7% of the time

Okta Platform vs Saviynt Identity Cloud

Compared 6% of the time

Microsoft Entra ID vs Saviynt Identity Cloud

Compared 5% of the time

Idira Privileged Access Manager vs Saviynt Identity Cloud

Compared 5% of the time

More Saviynt Identity Cloud Competitors

Product Reports

Buyer's Guide

MicroStrategy Usher vs. Salesforce Identity

June 2026

Download Salesforce Identity product report

Buyer's Guide

Saviynt Identity Cloud

May 2026

Download Saviynt Identity Cloud product report

Overview

Salesforce Identity offers seamless integration within Salesforce, providing user-friendly features and strong security benefits. It supports developers and customers with data integration and analytics tools.

Salesforce Identity delivers configurability that enhances data integration and automated workflows, while analytics and pipeline management improve operational effectiveness. Offering free learning resources on Trailhead, it ensures users enjoy a tailored and effective experience. Yet, some users seek better ease of implementation and simplified billing management. Suggestions for AI integration raise expectations for potential enhanced marketing capabilities.

What are the key features of Salesforce Identity?

User-Friendly Interface: Intuitive design integrated within Salesforce.
Security and Compliance: Strong measures ensuring secure operations.
Configurability: Supports extensive customization for developers and customers.
Data Integration: Seamless integration with automated workflows.
Analytics and Pipeline Management: Tools for tracking and management communication.
Learning Resources: Free tutorials on Trailhead to boost learning.

What benefits should users look for in reviews?

Enhanced Security: Secure, compliant user authentication.
Improved Integration: Streamlined workflows and process management.
Configurable Customization: Flexibility for diverse operational needs.
Effective Analytics: Tools for better tracking and communication.

Salesforce Identity is widely used in B2C sectors for customer registration and centralizing user authentication. It acts as an identity provider for portals on other technologies and supports industries like aviation, banking, e-commerce, and more. Companies rely on Salesforce Identity for service management, sales, and lead tracking.

Salesforce

Saviynt Identity Cloud provides effective identity management with seamless enterprise integration, simplifying self-service requests, workflows, and access management tasks.

Saviynt Identity Cloud is renowned for its robust identity governance and lifecycle management capabilities, facilitating user authentication, access provisioning, and certification. Its intuitive design supports integration within enterprise workflows, aiding reporting, attestation, and auditing processes. This cloud platform enhances risk management through an analytics-driven approach, offering flexibility and scalability to serve industries such as finance and healthcare. Despite its strengths, it requires enhancements in interface customization, training resources, and better-performing high-volume tasks.

What key features does Saviynt Identity Cloud offer?

Identity Management: Centralized control over identities and access privileges.
Seamless Integration: Compatible with enterprise systems, ensuring smooth deployment.
Role-Based Models: Simplifies assignment and management of user roles.
Risk Management: AI-driven analytics to enhance security measures.
Customization: Supports diverse business needs through flexible configuration.

What benefits and ROI can users expect?

Cost-Effectiveness: Optimizes investment with flexible pricing plans.
Scalability: Accommodates growing business demands without additional complexity.
Efficiency: Streamlines processes for user onboarding and offboarding.
Comprehensive Reporting: Detailed insights for improved decision-making.

Industries such as government, finance, and education implement Saviynt Identity Cloud for identity management across enterprise applications. Its flexibility allows handling external identities and managing workflows, particularly for sectors needing robust security and compliance. Larger enterprises benefit from its ability to integrate well into existing systems, ensuring seamless onboarding and offboarding processes.

Saviynt

Sample Customers

SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle

Shell, McKesson, Kimberly-Clark, Ingram Micro, Intermountain Health Care, Forterra, CoreLogic

We monitor all Mobile Identity reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.