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Salesforce Identity vs Saviynt Identity Cloud comparison

Why PeerSpot?

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Salesforce Identity
Average Rating
8.0
Reviews Sentiment
5.0
Number of Reviews
6
Ranking in other categories
Mobile Identity (2nd), Customer Identity and Access Management (CIAM) (10th)
Saviynt Identity Cloud
Average Rating
7.4
Reviews Sentiment
6.2
Number of Reviews
28
Ranking in other categories
Identity Management (IM) (10th), Privileged Access Management (PAM) (15th), Access Management (16th), Non-Human Identity Management (NHIM) (8th), Identity Security and Posture Management (ISPM) (1st), Identity Governance Administration (IGA) (4th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Salesforce Identity is designed for Mobile Identity and holds a mindshare of 21.5%, up 20.7% compared to last year.
Saviynt Identity Cloud, on the other hand, focuses on Identity Governance Administration (IGA), holds 14.8% mindshare, down 18.7% since last year.
Mobile Identity Mindshare Distribution
ProductMindshare (%)
Salesforce Identity21.5%
Oracle Identity Governance25.9%
MicroStrategy Usher18.2%
Other34.400000000000006%
Mobile Identity
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
Saviynt Identity Cloud14.8%
SailPoint Identity Security Cloud25.3%
Identity Manager by One Identity11.7%
Other48.2%
Identity Governance Administration (IGA)
 

Featured Reviews

NavinJacob - PeerSpot reviewer
Chief Digital Officer at Cipher7
Structured operations and analytics have transformed how my teams manage customers and sales
I see room for improvement regarding financial operations and FinOps. If they are not being controlled correctly, Salesforce billings can get huge. They charge for everything: license costs, storage costs, and transaction costs, and it can really end up blowing budgets if it is not controlled. Those controls should be something that is easy to manage. With Salesforce, it is pretty difficult to manage unless you are a very advanced user. Normal regular users may not be able to keep the costs in control. This ends up resulting in bill shocks where you suddenly receive a bill which you may not be expecting.
reviewer2774067 - PeerSpot reviewer
Software Engineer at a tech consulting company with 11-50 employees
Has reduced manual work and shortened project timelines through faster deployment and intuitive workflows
One of the challenges regarding Saviynt is the lack of material available on the web, as searching on Google or YouTube often yields little information. Advertising Saviynt is necessary because I was not aware of it a couple of months ago, and it is a very helpful product for many organizations. In India, IGA solutions are not widely recognized, and Saviynt can utilize this point by promoting itself in the cybersecurity field. A significant challenge is the lack of people discussing Saviynt in the open market, as the forums provide slower responses compared to platforms like Reddit. Advancements related to AI would be very helpful. Saviynt should provide pricing for their university certifications, which is currently not publicly available. Information about enrolling requires an ID that is not easily obtained, as it can only be acquired through an organization. Some small wishlist features are related to APIs. As I work on projects, I find certain features to be much needed, but at a glance, they may not seem necessary. As I continue working with Saviynt, these small API-related features become apparent and would greatly enhance the experience.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Salesforce Identity is a very user-friendly solution."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"The user experience was great because it had all the features that the client needed, it was fully customized for the client, and it was very simple, making it the best solution at that time."
"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."
"The solution is very easy to understand."
"The best features of Salesforce Platform that I appreciate are that it is very configurable and easy for both developers as well as customers to use."
"The workflow in Saviynt is easier compared to other tools. It's pretty straightforward."
"Saviynt performs well against other products in the market; it's easy to manage and easy to use, with a simple, intuitive shopping-cart-style UI for end users to request access and follow the approval process."
"It's overall a good thing to have everything consolidated in one place."
"Saviynt risk-based access requests and intelligent access controls have made a significant impact on our company."
"One of the tool's advantages is its user-friendly interface, making it easier to manipulate from a GUI perspective. The graphical user interface for users and administrators is straightforward. While it may require more configuration initially, once set up, it becomes more accessible and easier to use."
"It's a highly functional system and a very well rounded solution."
"Saviynt is used for the greenfield implementation for the whole IAM, IGA, MFA, SSO, and access management."
"Compared to other tools, you'll have a lot of confidence accessing Saviynt because it's a pretty straightforward tool."
 

Cons

"The interface should be simplified and the dashboard has a lot of options but could be improved."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."
"Salesforce Identity needs more expertise in the application."
"The product is slow."
"In terms of improvement, it's really just a matter of them getting more mature. It's a relatively new solution and they probably need to streamline a few of the processes as they mature. But there are not too many problems."
"The product can improve the customer support offered to users since it is an area with shortcomings."
"I think it's on the lower side if you ask me about notifications and the auto-save mechanism."
"One of the challenges regarding Saviynt is the lack of material available on the web, as searching on Google or YouTube often yields little information."
"Considering the shortcomings of the tool, I would say that the training part of the product needs improvement."
"An area for improvement in Saviynt is that there's a limitation on the number of logs you can get from the past twenty-four hours. For example, if the data is huge, the tool can only give you a maximum of one hundred logs. You can't get any further than that. In the next version of Saviynt, however, you can get more logs and you'll see them inside the log rotation. For example, when you're trying to search inside the log, you can select a date range, and then you can search for a particular log. We haven't used that new log rotation feature yet, but it's included in the next release of Saviynt. Another area for improvement in the tool is that it doesn't have a server monitoring feature, so if your server has a high load, it should give you a warning. You're supposed to get an alert similar to what's being done in WebLogic. In WebLogic, we had a separate facility, but in Saviynt, that feature's missing."
"The biggest drawback is that for every change you want to make, you have to go back to them and ask for it."
"UI and support could be improved. The frequent updates and version changes can be disruptive for large organizations. Not every month, a large organization can go with the changes. Saviynt needs to consider this carefully."
 

Pricing and Cost Advice

"I'd recommend Salesforce for larger products where you really need a robust CRM. It's expensive, so for smaller websites or products, it might not be the most cost-effective solution."
"On a scale of one to ten, where one is a very low price and ten is a very high price, I rate Salesforce Identity's pricing a six out of ten."
"Saviynt's pricing is reasonable."
"The product is less expensive than one of the competitors."
"The price of the license for this product is quite expensive."
"Saviynt's pricing is acceptable and licensing costs are yearly."
"Saviynt has a competitive price."
"The solution has a pay-as-you-go licensing model, and you can subscribe monthly or yearly."
"If you are investing in securing your data and avoiding any non-compliance issues, then yes, it is certainly recommended. To put it plainly, if you're willing to pay fines and aren't concerned about the misuse of data, then there might not be a problem. However, if you intend to safeguard the data of your employees, vendors, and customers, it becomes crucial. In this context, managing data security requires preventive and detective measures, such as enforcing segregation of duties and regularly reviewing permissions. Throughout an individual's life cycle within an organization or customer life cycle, various access permissions are granted. Without taking action on these permissions, there is a risk of exposure later on. If individuals retain access after leaving the organization, it poses a serious security threat. Implementing solutions like Saviynt can address these challenges, ensuring continuous access review, generating reports, alerts, and identifying potential risks."
"The pricing is comparable to Azure Entra ID. Kind of the same"
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Manufacturing Company
15%
Comms Service Provider
7%
Outsourcing Company
7%
Financial Services Firm
13%
Manufacturing Company
8%
Educational Organization
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise15
 

Questions from the Community

What needs improvement with Salesforce Identity?
I see room for improvement regarding financial operations and FinOps. If they are not being controlled correctly, Salesforce billings can get huge. They charge for everything: license costs, storag...
What is your primary use case for Salesforce Identity?
My overall experience in this current field I am working spans different areas. One area is for service management, contact centers, BPOs, and customer relationship management. Others are for sales...
What advice do you have for others considering Salesforce Identity?
I have extensive experience with Salesforce Identity, although I have been in the middle of something about Salesforce Identity and cannot speak more about it currently due to customer confidential...
What is your experience regarding pricing and costs for Saviynt?
Saviynt is very affordable compared to its competitors. It is cloud-based, making it significantly cheaper than on-premises solutions. This cost-effectiveness aligns well with the Saudi market, whe...
What needs improvement with Saviynt?
When you ask about any drawbacks or downsides in Saviynt Identity Cloud, one very interesting point that I observe is when the session is being expired, if there is any timer that's running somewhe...
What is your primary use case for Saviynt?
I would like to discuss the use case. Saviynt Identity Cloud is primarily used for identity management and access governance, and there are also other solutions such as data access governance and p...
 

Overview

 

Sample Customers

SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle
Shell, McKesson, Kimberly-Clark, Ingram Micro, Intermountain Health Care, Forterra, CoreLogic