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Rapid7 InsightIDR vs WatchGuard Firebox comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
591
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Rapid7 InsightIDR
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
32
Ranking in other categories
Security Information and Event Management (SIEM) (23rd), User Entity Behavior Analytics (UEBA) (10th), Endpoint Detection and Response (EDR) (39th), Threat Deception Platforms (6th), Extended Detection and Response (XDR) (23rd)
WatchGuard Firebox
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
134
Ranking in other categories
Data Loss Prevention (DLP) (11th), Firewalls (12th), Intrusion Detection and Prevention Software (IDPS) (5th), Anti-Malware Tools (7th), Endpoint Detection and Response (EDR) (16th), Application Control (5th), Unified Threat Management (UTM) (3rd)
 

Featured Reviews

Abhinandan Yadav - PeerSpot reviewer
Network Security Engineer at Arrow PC Network Pvt Ltd
Unified security and sd-wan have improved uptime and cut wan costs for multi-site branches
Users report stability issues in certain versions, which requires regular updates. Real-world attacks have also highlighted the need for urgent patching of vulnerabilities.Fortinet FortiGate, while a powerful and feature-rich web firewall, could improve in areas like firmware stability, documentation, and ease of use. The learning curve can be steep for some users. For beginners, support quality can vary, and frequent updates with occasional vulnerabilities call for careful patch management. However, once Fortinet FortiGate is configured, it remains highly reliable and efficient. Customer support needs improvement, as I find it very slow, with reports from other users reflecting that customer support is inadequate.
SohailHyder - PeerSpot reviewer
Head Of Cyber Security at Super Secure
Has supported compliance needs for mid-sized organizations but lacks customization and advanced integration
If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as a SIEM solution is. This is where it can improve if we keep in front the feature sets of a complete SIEM solution. Most common in the market is QRadar, but it is depleting now. It has been taken over by some other products such as Splunk and LogRhythm. If we compare these things with Rapid7 InsightIDR, then there are definitely some gaps that need to be filled. Data retention is also one concern because Rapid7 InsightIDR is cloud-based and operates on a subscription model. Whatever data you want to retain, it has to be paid for separately or it has a cost. Other solutions that are on-premises can have their own infrastructure or they provide some data retention for a month or in some capacity-wise, they provide that solution to them which makes them more attractive.
Abhishek Saini - PeerSpot reviewer
Professional Services Engineer at Nex7 IT
Centralized security management has improved VPN reliability and simplified daily operations
WatchGuard Firebox is a strong and reliable platform overall, but there are a few areas where improvements could make the experience even better. One area is the user interface and navigation in some management tools. While the platform is powerful, certain configurations and troubleshooting workflows can feel less intuitive compared to some newer cloud-native firewall platforms. Another point is reporting and log analysis. Although the logging features are very useful, deeper analytics and more customizable reporting dashboards would make security monitoring much more effective. Firmware upgrades and policy synchronization can sometimes require careful planning to avoid security interruptions. Overall, the core security and VPN functionality are very solid, but improving usability, reporting, and automation would make the platform even stronger. One area that could be improved is the learning curve for new administrators. While experienced engineers can work with the platform effectively, some advanced networking and security configurations can be a bit complex for junior technicians. More guided configuration workflows, smarter recommendations, and simplified troubleshooting tools would make onboarding easier. Another improvement would be more flexible reporting customization for executive-level and client-facing reports.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to set up."
"FortiGate tech support is very good because we get immediate support from them; for example, whenever we raise a ticket, we get an immediate response, and someone attends to help."
"The most valuable feature of Fortinet FortiGate SWG is inspection."
"The primary feature I appreciate about Fortinet FortiGate is the ease of setup."
"It is easy to manage, and it doesn't need much knowledge from the team. It is a stable device, and there are many features that are included out of the box."
"Allows for firewall rules to be programmed and named in a way that makes it “readable”"
"The Fortinet FortiGate local partners were good. I did not have direct contact with Fortinet support."
"It's safe and secures my network and applications in some sites."
"Intelligent alerting to avoid the common problem of alert fatigue associated with traditional SIEMs."
"Rapid7 is easy to use and deploy. It is a simple solution and has easy data pulling."
"InsightIDR has allowed us to find potential security issues that we did not know existed, and get remediation quickly."
"I definitely recommend Rapid7 InsightIDR."
"It gives all the advantages of a SIEM, however, using clever AI, it looks for patterns of behavior rather than just flooding me with all the alerts."
"The biggest reason why we chose Rapid7 was to gain value in a really quick time. Its deployment doesn't take months. It just takes a few days."
"Rapid7's reporting is more robust than Tenable's."
"The most valuable features have to do with ease-of-use, as it is easy to check the events, investigate suspicious activities, and do forensic analysis, and the web interface is great — very useful and user-friendly."
"The technical support is very fast - when we raise an incident, we get a solution in no time."
"WebBlocker has the best URL category database ever."
"I find that their tech support is excellent. And as a reseller, my relationship with my point of contact is also strong. WatchGuard does a good job of maintaining that."
"WatchGuard has been mostly cost-effective compared to other firewall systems that are out there, given the power that it has and the ease."
"The main reason we went with it was the security protocols. They were more robust on this device."
"The tool provides automated responses."
"Our opinion of it is that it flat-out works and we're very satisfied with it."
"For the price point, what we do with it, and the time that the last one lived for on our network, we have gotten our money's worth from it."
 

Cons

"One drawback of Fortinet FortiGate is that they provide two types of models: one with a hard disk and another without. The model without a hard disk has very low ROM where you can store very few logs, after which you need to upload it to the cloud or purchase a firewall with SSD."
"There are some cloud-based features that could be much more flexible than they currently are."
"The support structure needs to be improved because every time we contact them, there is a delay in the response."
"The user interface could be improved."
"The user interface needs a bit of upgrading."
"The pricing of Fortinet FortiGate IPS could always be improved."
"There is room for improvement in pricing."
"They should make the rule sets more understandable for the end user. When you're trying to explain to somebody how a computer network is secured, sometimes it's difficult for an end user or customer to understand. If there was a way to make the terminology more accessible to the end user, the set up could be easier. They should translate the technical jargon to an easily relatable and understandable conversation for the end user, the customer, that would be brilliant. Particularly in an environment where the IT structure is audited regularly, there's always pressure from the auditor to up the standards and up the security and you get your USCERT's that come out and there's a warning about this and the customer will want to lock out so much and when you apply it they run into issue where they can't search the internet or print to their remote office. Of course they can't print to your remote office, they just locked it up. They should make the language more understandable for the customer. If there's a product out there that made the jargon understandable to John Q. Public, I would buy that."
"Customised alert recipients need to be added to allow better first-line action and quicker response."
"The integration capabilities of the solution have certain shortcomings where improvements are required."
"The reporting is the weakest aspect. There needs to be multi-level grouping for events (for example, group by user and destination)."
"I'd like to see a mobile application included and some feature related to the generality of segregation for internal users that access the application."
"One thing that springs to mind is easier API integration with ITSMs. We are evaluating a new ITSM and I would like to have InsightIDR create a ticket when an attack is identified, and the ticket would be closed in InsightIDR when the ITSM resolution is completed. This would take out the "single point of failure" we currently have, if the email recipient is somehow absent, in recording the risk appetite for the incident and the actions taken to mitigate or not."
"The solution needs improvement in threat intelligence. Increasing the depth of intelligence to help users understand more about threats is a possibility. My suggestion is to expand access to other websites or resources."
"The reporting is the weakest aspect. There needs to be multi-level grouping for events (for example, group by user and destination). Right now, we can do a group by user and a separate table or group by destination. But I'd be more interested in where a person was logging into instead of who was logging in or where he was logging in."
"If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as a SIEM solution is."
"There are a couple of things I wished that it would do, but I can't think of those off the top of my head."
"I would like to see more training become available for us."
"There is no message displayed for the user on the desktop informing them that access to a web page has been blocked by Application Control."
"It is also difficult to diagnose issues if any devices get compromised; for example, if someone hacks our system, it becomes hard to trace who made changes or accessed the firewall."
"There is a problem with the RAM - it's eating up resources. The RAM utilization sometimes reaches up to 80% - 95%, and what we do is just restart the firewall."
"The reporting is a little on the weak side. I would like to see a better reporting set and easier drill-down options."
"They need to stop the VLAN limitation. They have a VLAN limitation on the size of their boxes; it is the worst thing ever."
"The few issues that we have had, such as not knowing where to go, they have been answered quickly."
 

Pricing and Cost Advice

"Their licensing costs are annual. The UTM feature license along with their support is called FortiCare. We include that as a part of the annual maintenance cost. Palo Alto or Juniper also have an annual subscription charge for UTM. Price, of course, can always be more competitive, but it is not the most expensive product. The price-performance ratio is quite high for FortiGate."
"There is only a standard license cost to use the solution."
"FortiGate SWG is a cost-effective solution well-suited for organisations of all sizes."
"We have the full license that included all of the features and support."
"It is expensive. You need to pay for the subscription every year, which is very expensive. The subscription includes technical support and hardware exchange in case of failure."
"If the price of the license in Fortinet FortiGate was less expensive it would be better."
"It's a very full-featured and it's priced well solution."
"The price for the Fortinet FortiGate is reasonable. Secure SD-WAN is free of charge. If you have their firewall, it's free of charge. It's very tempting."
"The solution has a mid-range price point in the market"
"Rapid7 InsightIDR is priced very well and is cost-effective."
"I rate Rapid7 InsightIDR's price a four on a scale of one to ten, where one is cheap, and ten is expensive."
"​I am sure that there are cheaper products out there, but none that meet so many of our needs whilst maintaining stability and usability.​"
"The pricing of the solution depends on the user. But there is a yearly licensing cost."
"Rapid7 InsightIDR's pricing is reasonable but we have challenges with the Minimum Order Quantity. It is not reasonable for customers who have less than one hundred devices. If they can reduce Minimum Order Quantity, it is good. You have to pay around 5000-6000 dollars per year for the product. The pricing includes maintenance and support costs."
"The pricing is good, and it is not very expensive."
"Licensing is straightforward. If, for some reason, you don’t meet the minimum licensing requirements, there is a third-party managed service that can help."
"The cheapest configuration, for maybe five people, is approximately $500."
"We pay about $3,500 every three years."
"I spent $600 or $800 on this product and I'm paying a couple of hundred dollars a year in a subscription service to keep the lights on, on it... It works out to $100 or $200 a year if you buy several years at once. It's fair."
"We don't have any other costs other than the licensing stuff."
"The price of WatchGuard Intrusion Prevention Service is pretty reasonable compared to similar solutions."
"The solution is a bit more expensive than other options."
"Cheap."
"The price is very good."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Comms Service Provider
10%
Manufacturing Company
9%
Financial Services Firm
7%
Financial Services Firm
9%
Computer Software Company
9%
Manufacturing Company
9%
Comms Service Provider
7%
Comms Service Provider
12%
Computer Software Company
9%
Manufacturing Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business367
Midsize Enterprise135
Large Enterprise193
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise5
Large Enterprise6
By reviewers
Company SizeCount
Small Business99
Midsize Enterprise28
Large Enterprise15
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is a...
What needs improvement with Rapid7 InsightIDR?
If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as ...
What is your primary use case for WatchGuard Firebox?
We are providing our services to all WatchGuard customers in the region.
What is your primary use case for WatchGuard Firebox?
We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of ou...
What is your primary use case for WatchGuard Firebox?
We're a hospital and we use it for developing our incoming and outgoing policies, and we also use it for VPN.
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
InsightIDR
WatchGuard Threat Detection and Response, WatchGuard Application Control, WatchGuard Data Loss Prevention, WatchGuard Gateway AntiVirus, WatchGuard Intrusion Prevention Service
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Liberty Wines, Pioneer Telephone, Visier
Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence
Find out what your peers are saying about Rapid7 InsightIDR vs. WatchGuard Firebox and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.