Try our new research platform with insights from 80,000+ expert users

QuickBase vs Salesforce Sales Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
QuickBase delivers significant financial benefits by reducing costs, increasing productivity, improving efficiency, and enhancing business visibility.
Sentiment score
7.2
Salesforce Sales Cloud enhances productivity, efficiency, and management, improving visibility, decision-making, and fundraising for non-profits.
Salesforce Sales Cloud is a fantastic tool but requires disciplined data entry by sales personnel and operations teams to maintain data quality.
 

Customer Service

Sentiment score
7.8
QuickBase customer service excels in quick technical support with extensive resources, despite limited weekend support and occasional delays.
Sentiment score
7.1
Salesforce Sales Cloud offers varying support quality based on subscription level, with faster responses for premium users and valuable community resources.
Technical support is really good, and I would rate it a nine out of ten.
Support requires a subscription and when taken, the service is pretty nice.
 

Scalability Issues

Sentiment score
7.7
QuickBase is highly scalable, efficiently managing growth in users and data, with strong support for expanding applications.
Sentiment score
7.8
Salesforce Sales Cloud offers scalable solutions, praised for flexibility and growth but noted for reporting and storage cost limitations.
Quick Base has high potential to scale.
Salesforce Sales Cloud is totally cloud native, requiring no additional effort for scalability.
Salesforce is highly scalable and operates efficiently.
 

Stability Issues

Sentiment score
7.8
QuickBase is stable with minor disruptions, rated highly by users for reliability and timely maintenance communication.
Sentiment score
8.2
Salesforce Sales Cloud is highly stable and reliable, with swift issue resolutions and high user satisfaction from regular updates.
Salesforce Sales Cloud is very stable.
I have not experienced any degradation in Salesforce's performance.
 

Room For Improvement

QuickBase requires better customization, UI, mobile experience, improved reporting, integrations, security, formulas, training, APIs, and cost management.
Salesforce Sales Cloud needs better UI, cost, integration, reporting, mobile support, data handling, and automation with improved performance.
The introduction of hooks would allow for easier deployment elsewhere, such as GitHub.
With today's generative AI capabilities like ChatGPT, it should be possible to directly communicate with the software rather than navigating through the entire system manually.
Compared to AWS, it is slower, which could be a hindrance.
 

Setup Cost

Enterprise buyers appreciate QuickBase's flexible pricing, but costs rise with users; negotiating tailored solutions is advised for large enterprises.
Salesforce Sales Cloud is costly but valued for its customization, integration, and efficiency benefits for businesses despite high expenses.
Pricing could be cheaper.
Without negotiation, costs can become expensive.
 

Valuable Features

QuickBase provides code-free app creation, customization, and efficient data management, enhancing operational efficiency with PaaS capabilities and API integrations.
Salesforce Sales Cloud provides customizable CRM solutions with seamless integration, automation, and advanced analytics for diverse business needs.
One of the valuable features of Quick Base is its ability to function as a content management system without the need for SQL.
Its easy-to-navigate interface aids in delivering clear vision and organization, especially for sales and business management.
The Einstein Analytics and the inbuilt reporting are very useful for keeping track of pipeline movement.
 

Categories and Ranking

QuickBase
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
75
Ranking in other categories
Rapid Application Development Software (17th), Low-Code Development Platforms (12th), Employee Time Tracking Software (2nd)
Salesforce Sales Cloud
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
115
Ranking in other categories
CRM (1st), Opportunity Management (1st), Sales Force Automation (1st), Conversation Intelligence Software (3rd)
 

Mindshare comparison

QuickBase and Salesforce Sales Cloud aren’t in the same category and serve different purposes. QuickBase is designed for Rapid Application Development Software and holds a mindshare of 1.3%, up 1.2% compared to last year.
Salesforce Sales Cloud, on the other hand, focuses on CRM, holds 8.5% mindshare, down 10.6% since last year.
Rapid Application Development Software
CRM
 

Featured Reviews

Bhavatha Ranjanni S - PeerSpot reviewer
Its extensive scope allows multiple users with diverse professional backgrounds to engage on a single platform
When learning QuickBase, I noticed a shift in its cost structure. It operated on a cost-efficient model tied to the number of users, with invoicing based on applicants. The recent changes have increased costs based on user activity, such as viewing reports or interacting with specific fields. This shift makes QuickBase more expensive to use as activity increases. Lowering these costs could potentially broaden QuickBase's user base, similar to how Microsoft PowerApps operates. The visualization in QuickBase could be enhanced. Due to cost and usage efficiency concerns, our utilization of QuickBase is limited within our company. A few individuals are currently utilizing QuickBase. We need to consider the cost-to-usage ratio and prioritize increasing adoption.
Greg-Lythe - PeerSpot reviewer
A feature-rich platform that helps to track sales and gather customer information
My age-old complaint with Salesforce Sales Cloud is that it has to be refreshed because it's a cloud-based system. If you make any updates, you have to refresh and save because you're fundamentally looking at what's running in the cloud. It can be slow since you constantly refresh and save the screen. If you were running a local application, like a local CRM system, as you input anything, it would be more seamless. It's like using Excel—you don't have to save every single time you enter new details into a cell because it knows it's a local copy. With a cloud-based system like the tool, changing requires refreshing and saving, which can be tedious.
report
Use our free recommendation engine to learn which Rapid Application Development Software solutions are best for your needs.
858,038 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
64%
Financial Services Firm
4%
Computer Software Company
4%
Manufacturing Company
3%
Educational Organization
49%
Computer Software Company
7%
Financial Services Firm
6%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about QuickBase?
The most valuable feature of QuickBase is its dynamic form capabilities. These forms allow backend automation, making tasks like updating data based on specific conditions much easier.
What is your experience regarding pricing and costs for QuickBase?
Pricing could be cheaper. I rate it around a seven out of ten. Mainly larger companies use it, which influences the pricing structure.
What needs improvement with QuickBase?
The user interface of Quick Base is complex. It can be difficult to navigate, and ideally, it should be simplified to facilitate use by anyone, not just certified individuals. There is room for imp...
What do you like most about Salesforce Sales Cloud?
The features of Sales Cloud most useful for testing and running email campaigns are highly valuable.
What needs improvement with Salesforce Sales Cloud?
With today's generative AI capabilities like ChatGPT ( /products/chatgpt-reviews ), it should be possible to directly communicate with the software rather than navigating through the entire system ...
What is your primary use case for Salesforce Sales Cloud?
I generally use Salesforce Sales Cloud ( /products/salesforce-sales-cloud-reviews ) for our sales process, setting up the entire opportunity lifecycle from lead generation to contract closure. It h...
 

Also Known As

Quick Base, TSheets
Sales Cloud, SFDC, Salesforce
 

Overview

 

Sample Customers

Procter & Gamble, Tesla, Norwegian Cruise Line, Google, Metso, Agero, Kayak, PTC, Patra Corp, TomTom, Southwest Airlines, FedEx Office
Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
Find out what your peers are saying about Microsoft, ServiceNow, Oracle and others in Rapid Application Development Software. Updated: June 2025.
858,038 professionals have used our research since 2012.