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QuickBase vs Salesforce Sales Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
QuickBase boosts efficiency, productivity, and ROI by reducing manual processes and enhancing automation, with significant financial benefits reported.
Sentiment score
6.5
Salesforce Sales Cloud enhances sales efficiency and data management, offering cost-effective solutions for non-profits with productivity benefits.
The ROI is huge; our company saved over 3.8 million in one year alone based on developments that year in QuickBase that saved time for many teams.
Data Entry Specialist at Pfizer
I have seen a return on investment, as I have seen a reduction in duplication of information and workflows, and unification of siloed systems.
Software Test Engineer at Roche
I have seen a return on investment with QuickBase, with both time saved and an increase in productivity.
Director at a healthcare company with 10,001+ employees
Salesforce Sales Cloud is a fantastic tool but requires disciplined data entry by sales personnel and operations teams to maintain data quality.
Chief Digital Officer at Cipher7
We are not just implementing Salesforce Sales Cloud; we need to understand what the customer wants to achieve in 5 to 10 years.
Founder and Salesforce Consultant at SaaSnic
 

Customer Service

Sentiment score
7.6
QuickBase's customer service is responsive and effective, though some users desire more interactive support and weekend availability.
Sentiment score
6.9
Salesforce Sales Cloud offers efficient support, with faster responses for premium users, while community resources enhance regular support experiences.
Technical support is really good, and I would rate it a nine out of ten.
Associate principal engineer at a tech vendor with 5,001-10,000 employees
The customer support of QuickBase is very proactive and responsive 24/7.
Software Test Engineer at Roche
I wouldn't say you go to Salesforce Sales Cloud for their customer support unless you purchase one of their premier plans, which is additional money.
VP of Business Operations at PeerSpot
Support requires a subscription and when taken, the service is pretty nice.
Chief Digital Officer at Cipher7
 

Scalability Issues

Sentiment score
7.6
QuickBase is scalable and modular, allowing seamless growth for organizations despite initial data structuring challenges.
Sentiment score
7.7
Salesforce Sales Cloud offers strong scalability, accommodating growth and varied business sizes, though some users face reporting and data challenges.
Quick Base has high potential to scale.
Associate principal engineer at a tech vendor with 5,001-10,000 employees
We are able to save time, especially because of the automation of tasks that are time-wasting or time-consuming and very tiresome.
Software Test Engineer at Roche
QuickBase's scalability is impressive; it is easily scalable from a few users to a few hundred or a few thousand users.
Head of Quality & Supply-Chain at a manufacturing company with 11-50 employees
Salesforce is highly scalable and operates efficiently.
AWS Cloud Engineer at Accenture
Salesforce Sales Cloud is totally cloud native, requiring no additional effort for scalability.
Chief Digital Officer at Cipher7
Salesforce Sales Cloud's scalability is impressive as it grows easily with my organization's needs.
VP of Business Operations at PeerSpot
 

Stability Issues

Sentiment score
7.8
QuickBase is stable with minimal downtime, reliable support, and performs well despite occasional traffic-related issues.
Sentiment score
8.1
Salesforce Sales Cloud is praised for its reliability, minimal downtime, high performance, and effective issue resolution, ensuring stability.
Salesforce Sales Cloud is very stable.
Chief Digital Officer at Cipher7
I have not experienced any degradation in Salesforce's performance.
AWS Cloud Engineer at Accenture
 

Room For Improvement

QuickBase requires improvements in training, customization, interface modernization, data management, cost management, and multilingual and mobile support.
Salesforce Sales Cloud struggles with integration, high costs, and usability; users desire better mobile, reporting, and AI features.
It can be difficult to navigate, and ideally, it should be simplified to facilitate use by anyone, not just certified individuals.
Associate principal engineer at a tech vendor with 5,001-10,000 employees
QuickBase can be improved, as some high-level integration can be tricky to develop without advanced understanding of the APIs and other functions.
Software Test Engineer at Roche
The cost can be a bit prohibitive, especially for small organizations to be able to use this tool.
Data Entry Specialist at Pfizer
If you're looking at other tools out there, for example SalesLoft or HubSpot, it's much easier to build those workflows and do automation.
VP of Business Operations at PeerSpot
Compared to AWS, it is slower, which could be a hindrance.
AWS Cloud Engineer at Accenture
With today's generative AI capabilities like ChatGPT, it should be possible to directly communicate with the software rather than navigating through the entire system manually.
Chief Digital Officer at Cipher7
 

Setup Cost

QuickBase offers competitive per-user pricing with extensive features, making it a valuable investment for many enterprises.
Salesforce Sales Cloud is costly, but negotiating can secure discounts; value justifies pricing, challenging affordability for smaller businesses.
Pricing could be cheaper.
Associate principal engineer at a tech vendor with 5,001-10,000 employees
My experience with pricing, setup cost, and licensing is that the price is a bit expensive, especially when comparing QuickBase with its competitors.
Software Test Engineer at Roche
Without negotiation, costs can become expensive.
Chief Digital Officer at Cipher7
This happened for the first time because of the new CEO, Arundhati, who revolutionized pricing strategies, allowing discounts of 60-70% for Salesforce Sales Cloud in India.
Founder and Salesforce Consultant at SaaSnic
Salesforce Sales Cloud is extremely expensive.
VP of Business Operations at PeerSpot
 

Valuable Features

QuickBase excels in customizability, seamless integration, and user-friendly automation, enhancing collaboration and efficiency without requiring technical expertise.
Salesforce Sales Cloud enhances productivity with customizability, automation, integration, data analytics, and efficient communication for optimal sales management.
The dashboards and workflow management help my team significantly, as they have a drag-and-drop interface and prebuilt templates, which play a pivotal role in creating custom applications.
Software Test Engineer at Roche
The ROI is huge; our company saved over 3.8 million in one year alone based on developments that year in QuickBase that saved time for many teams.
Data Entry Specialist at Pfizer
QuickBase has allowed me to expand my workflows and tools to other markets to help compliance and to help other less sophisticated business users be able to do standardized and repeatable processes with much less error.
Lead & Initiatives Director, Strategic Projects at a insurance company with 10,001+ employees
Its easy-to-navigate interface aids in delivering clear vision and organization, especially for sales and business management.
AWS Cloud Engineer at Accenture
Being able to pull reports in Salesforce Sales Cloud based on any of the fields that we have there and then building logic on those fields saves me time and also gives me visibility into what's going on with my teams across multiple departments, which is very helpful for us.
VP of Business Operations at PeerSpot
The Einstein Analytics and the inbuilt reporting are very useful for keeping track of pipeline movement.
Chief Digital Officer at Cipher7
 

Categories and Ranking

QuickBase
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
81
Ranking in other categories
Rapid Application Development Software (16th), Low-Code Development Platforms (12th), Employee Time Tracking Software (1st)
Salesforce Sales Cloud
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
118
Ranking in other categories
CRM (2nd), Opportunity Management (1st), Sales Force Automation (1st), Conversation Intelligence Software (2nd)
 

Mindshare comparison

QuickBase and Salesforce Sales Cloud aren’t in the same category and serve different purposes. QuickBase is designed for Rapid Application Development Software and holds a mindshare of 2.2%, up 1.2% compared to last year.
Salesforce Sales Cloud, on the other hand, focuses on CRM, holds 2.1% mindshare, down 9.3% since last year.
Rapid Application Development Software Mindshare Distribution
ProductMindshare (%)
QuickBase2.2%
Microsoft Power Apps9.0%
ServiceNow6.2%
Other82.6%
Rapid Application Development Software
CRM Mindshare Distribution
ProductMindshare (%)
Salesforce Sales Cloud2.1%
Microsoft Dynamics CRM2.6%
SAP CRM2.1%
Other93.2%
CRM
 

Featured Reviews

Morgan Victor - PeerSpot reviewer
Software Test Engineer at Roche
Automation has transformed project and inventory workflows and improves revenue forecasting
The best features QuickBase offers include being a no-code software, meaning it is very easy to use even for new users. It also provides life cycle management, workflow management, and dashboards. The dashboards and workflow management help my team significantly, as they have a drag-and-drop interface and prebuilt templates, which play a pivotal role in creating custom applications. Those features also help provide the ability to manage the entire application life cycle with QuickBase easily. Integration has been very seamless with our overall IT stack. The user interface is very user-friendly and intuitive, which makes it very easy to use, together with the no-code aspect. Any kind of personnel can use this tool easily.
Jonny Katz - PeerSpot reviewer
VP of Business Operations at PeerSpot
Uses data-driven insights to improve workflows and highlights a need for simpler automation tools
Salesforce Sales Cloud can be improved in several areas. First, the UI is an area for enhancement. Even though they've launched Lightning, it's clunky at times with page load speeds. It also needs to be made extremely more user-friendly. For new people using Salesforce Sales Cloud, there is a steep learning curve. Additionally, giving non-admins the ability to make changes on the fly is something that I feel is necessary. Currently with Salesforce Sales Cloud, you need to have a consultant. It's hard to build the flows or workflows. Making it easier for that end-user who's not so technically minded to help themselves is essential. I choose seven out of ten because I think you need a consultant or a consulting company to help you build it out. Certain changes should be made much easier and more user-friendly where an admin can do it. The automation processes need to be much simpler. If you're looking at other tools out there, for example SalesLoft or HubSpot, it's much easier to build those workflows and do automation.
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Construction Company
14%
Marketing Services Firm
6%
Comms Service Provider
6%
Manufacturing Company
10%
Financial Services Firm
8%
Computer Software Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise14
Large Enterprise28
By reviewers
Company SizeCount
Small Business55
Midsize Enterprise26
Large Enterprise40
 

Questions from the Community

What do you like most about QuickBase?
The most valuable feature of QuickBase is its dynamic form capabilities. These forms allow backend automation, making tasks like updating data based on specific conditions much easier.
What is your experience regarding pricing and costs for QuickBase?
I did not have any involvement with pricing, setup cost, or licensing.
What needs improvement with QuickBase?
The table size limits are small for really large apps. While I agree that there needs to be a cap on the size, it would be nice to adjust it up when needed. Also, the cost can be a bit prohibitive,...
What are the pros and cons of MS dynamics vs. Salesforce CRM?
When comparing Microsoft Dynamics 365 and Salesforce CRM in 2026, both are leading CRM platforms, but they serve slightly different strengths depending on business needs. Features: Salesforce is t...
What do you like most about Salesforce Sales Cloud?
The features of Sales Cloud most useful for testing and running email campaigns are highly valuable.
What needs improvement with Salesforce Sales Cloud?
Salesforce Sales Cloud can be improved in several areas. First, the UI is an area for enhancement. Even though they've launched Lightning, it's clunky at times with page load speeds. It also needs ...
 

Also Known As

Quick Base, TSheets
Sales Cloud, SFDC, Salesforce
 

Overview

 

Sample Customers

Procter & Gamble, Tesla, Norwegian Cruise Line, Google, Metso, Agero, Kayak, PTC, Patra Corp, TomTom, Southwest Airlines, FedEx Office
Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
Find out what your peers are saying about Microsoft, ServiceNow, Oracle and others in Rapid Application Development Software. Updated: March 2026.
885,789 professionals have used our research since 2012.