No more typing reviews! Try our Samantha, our new voice AI agent.

Quest Rapid Recovery [EOL] vs Veritas Backup Exec comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Veritas Backup Exec
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
78
Ranking in other categories
Backup and Recovery (29th)
 

Featured Reviews

US
Technical Manager at Optimistic Technology Solutions Pvt Ltd
Reliable and efficient for our data backup needs
I would rate the easiness of the initial setup as an eight out of ten. During our initial setup of Quest Rapid Recovery, we encountered some smaller issues, mainly related to version compatibility and system changes. Setting up Quest Rapid Recovery was quick and done within a day. We started by ensuring the required prerequisites were in place. One server was dedicated to Rapid Recovery, and another acted as a proxy for communication. After installing the Rapid Recovery client on both servers and establishing communication, we configured settings and set up a backup schedule, deciding on file-level or full backups as needed. The process was straightforward, making the deployment efficient and completed within a day. One person with the right skills is all it takes for the deployment.
MuhammadNabeel - PeerSpot reviewer
Account Manager at Axelliant
Reliable backups have protected critical office data and support daily recovery needs
Veritas Backup Exec offers a range of features that cater to the needs of businesses looking for a comprehensive data protection solution. The advantages include ease of use, comprehensive coverage, automated recovery, scalability, integration, and technical support. Veritas Backup Exec especially helps our organization because it is designed to remedy complexity by delivering a simple backup and recovery solution that meets all protection needs with a host of powerful features that can help save time and money, increase reliability, and improve recovery time objectives.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very easy to use, and it saves hours on each restore."
"The best feature of the solution is the user interface."
"The most valuable feature is the disaster recovery process from the data center."
"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."
"One feature I found that's the most valuable in Quest Rapid Recovery is the VM standby feature which is very useful for my current customer. The solution also has a great replication feature. The third most valuable feature in Quest Rapid Recovery is the five-minute RPO and the fifteen-minute RTO. The solution is also very user-friendly."
"Quick and easy backups for all of my servers."
"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."
"Disk backup (archiving to the cloud) is its most valuable feature because it provides for our disaster recovery plan."
"The data disk to disk to tape method is very helpful and it is easy to restore the individual or folder level restoration is much easier."
"Symantec Backup Exec 2012 is a feature rich tool for data protection and recovery."
"It is good that you don't need to install an extra database."
"Synthetic backup is valuable. It gives you the possibility to do a synthesized backup, which means that it combines a full backup and incremental backup data and gives it to you in one stream. So, you don't have to restore the full backup and then later go and restore the incremental backup. You can do that in one go."
"It is easy to set up and use for daily processes and a good solution for preserving crucial data."
"How does it help our organization? It's the recovery of data and the assurance that we know it's there and it's safe."
"The solution is good for physical backups."
"This is a product that I strongly recommend, and I plan on using it for the long term."
 

Cons

"It would be nice if you could deploy the agent without having to reboot."
"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."
"It is expensive. If you do not need physical backups, it is expensive for basic virtual backups."
"In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment."
"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."
"The archive feature is a little cryptic. I don't think that it is very understandable."
"GUI response time has a LOT of lag, although in all fairness it might be due to us running more clients than we should on the server."
"It's very expensive which is why I want to drop it."
"Maybe they could improve reporting capabilities and predictions."
"The overall product rating is five out of ten."
"Its scalability should be improved."
"Service pack releases mean you need to apply it to the media server and then manually update each agent. Can be time-consuming."
"A web console would be great because nowadays a lot of products are web-based and you can access the console from various environments. So I would recommend bringing this feature in the next solution."
"The cost is quite high. Along with the general costs, the supposed agents that you have to buy for the various options that you want to use ends up driving the costs higher as well."
"The pricing is an area of improvement and the mode of marketing it."
"Their support can also be improved in terms of response time. They respond, but it takes them 24 hours to send the first response, which is not good."
 

Pricing and Cost Advice

"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"The pricing is on the higher end."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"Its price is okay. It is reasonable in terms of the way it works."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"I don't think the licensing for the product is very expensive."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"I would like to see a better licensing model. They changed it and it's just horrendous."
"Regarding expense, Backup Exec is generally suitable for small and medium businesses. However, we can customize them based on the workload."
"There is an evaluation license available to test this solution."
"The solution costs $700 per agent and is expensive compared to other products that offer better stability."
"It is a mid-range solution on the pricing scale."
"Licensing depends on the part of the backup you're using. If you have SQL backup, then you must have a SQL license. If you have normal data backup, you would require a license for that."
"The price of Veritas Backup Exec could be reduced and we pay annually for the license. However, compared to other solutions, such as Veeam, it is less expensive."
"Its price is reasonable."
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
913,924 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
17%
Comms Service Provider
9%
Manufacturing Company
8%
Performing Arts
8%
Manufacturing Company
13%
Construction Company
9%
Outsourcing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise15
Large Enterprise29
 

Questions from the Community

What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
What is your primary use case for Quest Rapid Recovery?
We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
What needs improvement with Veritas Backup Exec?
While Backup Exec has dedicated user-based system administrators, IT professionals frequently point out several areas where the platform could be modernized and improved.
 

Also Known As

Dell AppAssure
Backup Exec, Symantec Backup Exec
 

Overview

 

Sample Customers

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Beta Offshore
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery. Updated: September 2026.
913,924 professionals have used our research since 2012.