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Quest Rapid Recovery [EOL] vs Veritas Backup Exec comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Veritas Backup Exec
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
78
Ranking in other categories
Backup and Recovery (29th)
 

Featured Reviews

US
Technical Manager at Optimistic Technology Solutions Pvt Ltd
Reliable and efficient for our data backup needs
I would rate the easiness of the initial setup as an eight out of ten. During our initial setup of Quest Rapid Recovery, we encountered some smaller issues, mainly related to version compatibility and system changes. Setting up Quest Rapid Recovery was quick and done within a day. We started by ensuring the required prerequisites were in place. One server was dedicated to Rapid Recovery, and another acted as a proxy for communication. After installing the Rapid Recovery client on both servers and establishing communication, we configured settings and set up a backup schedule, deciding on file-level or full backups as needed. The process was straightforward, making the deployment efficient and completed within a day. One person with the right skills is all it takes for the deployment.
MuhammadNabeel - PeerSpot reviewer
Account Manager at Axelliant
Reliable backups have protected critical office data and support daily recovery needs
Veritas Backup Exec offers a range of features that cater to the needs of businesses looking for a comprehensive data protection solution. The advantages include ease of use, comprehensive coverage, automated recovery, scalability, integration, and technical support. Veritas Backup Exec especially helps our organization because it is designed to remedy complexity by delivering a simple backup and recovery solution that meets all protection needs with a host of powerful features that can help save time and money, increase reliability, and improve recovery time objectives.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can go for this solution; it is a very dependable solution, and we can be confident that this recovery software is working very well."
"It is very easy to use, and it saves hours on each restore."
"The compression and deduplication features have helped to save on storage costs."
"It is pretty simple to set up and use, the ease of use has reduced the administration time involved in our backup and recovery operations, and I can sleep easily at night knowing that I've got one of the best solutions in place for the school."
"It has surpassed our expectations time and time again."
"Disk backup (archiving to the cloud) is its most valuable feature because it provides for our disaster recovery plan."
"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."
"The solution is a great backup for the retail environment."
"The product's most valuable feature is scalability."
"It is responding very well, and its performance is good."
"If the organization is considering Veritas Backup, and they want to do a file-level backup on a tape, in a small environment, then definitely Backup Exec is the perfect solution."
"The Exchange restore is the most valuable feature; the restore granularity that the product offers is great, right down to the individual emails, saving a ton of time and effort for the admins and resulting in far less frustration for the end user, which equates to more time for admins to address more pressing issues and increases employee productivity."
"The price is one of the best."
"The initial setup is quite straightforward."
"The backup potential of the solution is very good. It's protected us in the past very well and allowed us to get up and running after an attack with minimal loss."
"This is a solution that keeps evolving with technology."
 

Cons

"It is expensive. If you do not need physical backups, it is expensive for basic virtual backups."
"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."
"There is room for improvement in customer service and support. I would like to see faster response time."
"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."
"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."
"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."
"In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment."
"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."
"It's still hard to use. A more user-friendly version would be great."
"They can improve the reporting component. The reports aren't user-friendly at all. You have to download them to Excel to get statistics."
"The one thing which could be improved, which we have informed Veritas about, is the ability to plug in to the cloud."
"The deduplication feature can be improved."
"It could provide better ease of management than one of its competitors."
"Make the product more user-friendly for users who aren't familiar with Veritas Backup Exec."
"I have experienced some errors, such as failures, but there have not been very many."
"Something within the software itself isn't quite right. There may be a bug or glitch. It will work fine for weeks and then all of a sudden it just tanks."
 

Pricing and Cost Advice

"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"Its price is okay. It is reasonable in terms of the way it works."
"I don't think the licensing for the product is very expensive."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"The pricing is on the higher end."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"The pricing of Veritas Backup's license is comparable to Veeam."
"The product is inexpensive compared to enterprise software."
"It is affordable, but I hope that the price will come down a lot because of other competitors. It is a good price for the customer, but sometimes, the competition provides a much lower price. There are two ways to license it. You can license it per instance or per terabytes of data that we are mocking up. It is enough because it is not so complex. It is good when you're working with customers."
"Its price is a bit high. There is only the standard fee. There is no additional fee."
"The pricing can be improved."
"Its price is reasonable."
"It has a good price-value ratio. Its price-value ratio is better than Veeam."
"I think it's sold at the right price. It's not expensive. The license is usually for a year."
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Top Industries

By visitors reading reviews
Outsourcing Company
16%
Manufacturing Company
10%
Comms Service Provider
8%
Performing Arts
7%
Manufacturing Company
13%
Comms Service Provider
9%
Construction Company
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise15
Large Enterprise29
 

Questions from the Community

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How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
What needs improvement with Veritas Backup Exec?
While Backup Exec has dedicated user-based system administrators, IT professionals frequently point out several areas where the platform could be modernized and improved.
 

Also Known As

Dell AppAssure
Backup Exec, Symantec Backup Exec
 

Overview

 

Sample Customers

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
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