PRTG Network Monitor and vRealize Network Insight compete in network monitoring. PRTG Network Monitor appears to have the edge due to its effective scalability, integration capabilities, and user-friendly nature.
Features: PRTG Network Monitor offers rapid deployment, a simple interface, and extensive customization options such as scripting and sensor creation. It supports a wide range of integration and provides comprehensive reporting. vRealize Network Insight focuses on advanced analytics and visualization, providing real-time monitoring and security insights with strong micro-segmentation and application flow monitoring capabilities.
Room for Improvement: PRTG Network Monitor would benefit from enhanced third-party integrations, more robust high availability features, and a more intuitive desktop app interface. It could improve its automation capabilities and reporting features further. vRealize Network Insight should work on better interoperability with third-party products and ease of use for non-technical users, while also addressing enhancements in micro-segmentation features and potentially lowering its pricing.
Ease of Deployment and Customer Service: PRTG Network Monitor offers straightforward deployments both on-premises and cloud-based, with generally responsive customer service. However, some users report longer response times. vRealize Network Insight is praised for its thorough setup and comprehensive documentation for on-premises deployment, although its customer support could be more extensive and streamlined for cloud environments.
Pricing and ROI: PRTG Network Monitor is considered to have an affordable pricing model with an all-inclusive license structure that encourages quick ROI, especially valued by smaller enterprises. However, the cost can rise with the addition of extra sensors. vRealize Network Insight is viewed as expensive, especially in environments with numerous nodes, although its cost can be justified by the depth of insights and security benefits provided, with potential pricing adjustments recommended to increase accessibility and satisfaction.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
The setup process is well-documented, making it easy to deploy.
It's difficult to find necessary documentation, open tickets, and get support.
We are paying too much for technical support from VMware.
On a scale of one to ten, scalability is rated as 9.5.
You can install them in each network, even if they are not connected, and it works.
PRTG Network Monitor has the ability to scale and add new devices.
We are managing that one but usually we have an API connector between our firewall vendor and our VMware NSX.
PRTG Network Monitor can sometimes be too detailed and cluttered at the beginning, making it heavy to use.
They previously had a perpetual model, which meant that you bought a license and if you missed the end of the time, it still worked; you just lost the possibility of some upgrades.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
Broadcom should improve by going back to what was working before, offering the suite of tools that clients actually use, and allowing clients to decide the best options for them.
It's not too high, nor too low, but it's reasonable.
The prices are very high for PRTG Network Monitor.
Pricing is by the number of devices, not by sensor.
Broadcom is known for increasing product prices, making them expensive compared to what people used to pay.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
PRTG Network Monitor is easy to set up. Within a few minutes, it is operational.
It is advantageous because it can be deployed on-premises.
One of the biggest problems with VMware NSX is logging, and vRealize Network Insight helps by providing comprehensive logs.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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