Find out what your peers are saying about Atlassian, Notion, Zendesk and others in Knowledge Management Software.
| Product | Mindshare (%) |
|---|---|
| ProProfs Knowledge Base | 2.0% |
| Zendesk | 10.0% |
| Atlassian Confluence | 9.1% |
| Other | 78.9% |
| Product | Mindshare (%) |
|---|---|
| Skillsoft | 3.4% |
| Pluralsight | 18.7% |
| A Cloud Guru | 5.9% |
| Other | 72.0% |
| Company Size | Count |
|---|---|
| Midsize Enterprise | 2 |
| Large Enterprise | 7 |
ProProfs Knowledge Base software is a powerful tool for businesses to create an online FAQ and instantly share knowledge with employees and customers. The online FAQ can be used by businesses to create a repository of help-articles, explainer videos, PPT tutorials and files, which helps customers quickly find the right answers to their questions, and reduces tickets.
Similarly, companies can create a private online knowledgebase to share and maximize employee knowledge. The private knowledgebase can be embedded on the company’s website and used to share relevant company policies, HR procedures and know-hows with employees and stakeholders. ProProfs Knowledge Base is the perfect tool to gather business intelligence as well as provide a complete solution to pre and post training processes.
With ProProfs: “Never answer the same questions again!”
Skillsoft is a cloud-based learning and management solution that has provided many global organizations with training resources since its establishment and continues to succeed in this mission. Skillsoft provides its users with more than 10,000 courses in different areas, including business, customer service, information technologies, sales, and more, ensuring that users on their own can enhance their skills and undertake career paths for which they will be thoroughly prepared. The platform offers a variety of virtual training tools that help organizations prepare their employees for integration into the workplace and to expand their knowledge and expertise.
Percipio is Skillsoft's learning platform that helps organizations to conduct virtual training for their employees. It offers AI-driven recommendations to engage trainees from any location to consume content through various methods, including watching, listening, and reading, as well as to practice the learned information. Percipio gives organizations full customization of the training as well as detailed reports on the performance of the programs and the trainees and easy-to-navigate dashboards. It can be simply integrated within the company’s LMS or LXP.
Through the platform Sumtotal, Skillsoft offers human capital management (HCM) and a learning management system combined, providing companies with a way to train employees that will allow them to later influence the company’s positive growth. This is done through talent development and workforce management products that provide thorough reports and analytics, helping HR to supervise the training of employees and their overall performance in the workplace.
The features available through Through the different products and solutions that Skillsoft offers include:
Alongside the above mentioned features, Skillsoft provides a variety of other options related to virtual learning content, APIs, compliance, and virtual classroom features, all created to contribute to the virtual training that organizations offer to their employees.
The variety of products and features that Skillsoft offers provides companies with various benefits related to virtual training. Some of these include:
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