No more typing reviews! Try our Samantha, our new voice AI agent.

Moodle vs ProProfs Knowledge Base comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Moodle
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
30
Ranking in other categories
Learning Management Systems (LMS) (2nd)
ProProfs Knowledge Base
Average Rating
9.0
Reviews Sentiment
8.7
Number of Reviews
1
Ranking in other categories
Knowledge Management Software (17th)
 

Mindshare comparison

Moodle and ProProfs Knowledge Base aren’t in the same category and serve different purposes. Moodle is designed for Learning Management Systems (LMS) and holds a mindshare of 3.2%, down 9.4% compared to last year.
ProProfs Knowledge Base, on the other hand, focuses on Knowledge Management Software, holds 1.9% mindshare, up 1.5% since last year.
Learning Management Systems (LMS) Mindshare Distribution
ProductMindshare (%)
Moodle3.2%
Cornerstone Learn2.6%
Canvas LMS2.2%
Other92.0%
Learning Management Systems (LMS)
Knowledge Management Software Mindshare Distribution
ProductMindshare (%)
ProProfs Knowledge Base1.9%
Zendesk10.4%
Atlassian Confluence9.6%
Other78.1%
Knowledge Management Software
 

Featured Reviews

CS
Meteorologist - Training and Development. Météorologue - Formation Et Perfectionnement at Environment Canada
A highly flexible and customizable learning management system with a wide range of features, providing educators with the tools to create engaging and interactive online courses
Moodle has proven to be highly effective for training and professional development within our organization. It has replaced the traditional practice of sending individuals on courses across the country, offering coast-to-coast accessibility. We've also begun utilizing badges for internal certification, streamlining the process of recognizing achievement. As its usage has expanded, we started with native Moodle on our section and have since extended it to other groups. The integration of third-party plugins or tools has influenced our utilization of Moodle. While we haven't implemented as many filters as we potentially could have, one individual has managed administration duties and the integration of these tools. This individual has also been involved in other areas, dedicating significant time to programming within Moodle for a specific program for one group. This process has spanned several years, demonstrating the commitment required to bring these enhancements to fruition.
it_user569589 - PeerSpot reviewer
Senior Researcher at ProProfs at a tech vendor with 201-500 employees
It provides advanced authoring, enterprise security, and workflow approval.
Before implementing ProProfs knowledgebase, my support team were constantly under pressure to meet client expectations. They would have to review and resolve some of the common problems time and again, which hampered their productivity immensely. After using the ProProfs knowledge management tool, customer tickets have gone down drastically (by almost 35%) and my support team have become more productive and less stressed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Moodle is useful for several things, and you can customize it."
"The solution is completely stable; it's a rock-solid solution, with no issues with bugs or glitches and it doesn't crash or freeze."
"What I like the best about Moodle is that it is open source software and is fairly robust."
"Upgrade feature and git to upgrade the core code - love it."
"This is a scalable solution; we have had 30,000 students using the solution and during COVID, we were able to accommodate a 500% increase in traffic."
"A really nice thing about Moodle is that it is very robust and flexible, and one of the big advantages of Moodle is that it is open source. It also has a lot of free documentation."
"The initial setup is straightforward."
"The monitoring aspect is important for students."
"After using the ProProfs knowledge management tool, customer tickets have gone down drastically (by almost 35%) and my support team have become more productive and less stressed."
 

Cons

"Moodle could improve by being more user-friendly. Sometimes it worked and other times it didn't. If you get stuck, then you don't have a point of contact. Additionally, a VPN is required to make sure the connection is secured."
"It would be good to have a feature that would ensure that students are the ones performing the given assessment."
"The solution could be improved if support was an integral part of the whole solution."
"Setting up groups and allocating privacy settings to different groups is quite complicated."
"The solution should have more student-centric details in the modules."
"Moodle's weakest point is the user interface (although this is being addressed in upcoming releases)."
"The UI and interface of Moodle could be greatly improved."
"Sometimes, the gradebook can get broken if an incorrect formula is entered during creation."
"It would be a good idea if an app version of this tool is available."
 

Pricing and Cost Advice

"Moodle offer a 14 day free trial and then requires payment."
"It is open source, and it has a lot of free documentation. It can be by far the least expensive option, but it depends on how one decides to use it. It can be free if you download it and host it on-prem, and you don't count your time as being worth anything. So, it can be almost free, or it can be very expensive just depending on if you get a package with a provider and if it is a huge solution."
"Moodle have a very robust licensing system that is user friendly. It's not very expensive."
"In terms of cost, it is available at no charge."
"Moodle is a free online learning platform, but it also offers a paid version of it."
"This solution offers a free-to-use version which can be deployed only on-premises and is what we are using. Moodle also offer support based and cloud based subscriptions. Organizations can select the appropriate package based on their needs. Moodle offer reasonable pricing for the use of their solution."
"Moodle is a free open-sourced solution. This is one of the best aspects of Moodle."
"Moodle is an open-source solution that is free of cost."
Information not available
report
Use our free recommendation engine to learn which Learning Management Systems (LMS) solutions are best for your needs.
907,787 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
16%
University
13%
Manufacturing Company
10%
Educational Organization
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise7
Large Enterprise11
No data available
 

Questions from the Community

What needs improvement with Moodle?
Moodle could be better, though it has not frustrated me.
What is your primary use case for Moodle?
My main use case for Moodle is that my college classes are hosted on the platform, which is the learning management system of our college. Videos, notes, and presentations are provided on the platf...
Ask a question
Earn 20 points
 

Overview

 

Sample Customers

Acacia University, Alliant International University, American University of Health Sciences, Anaheim University Online, Aspen University, Cal State University San Bernardino, California State University Los Angeles, Chattanooga Fire Training, City of Humble Fire Department, George Washington University, Georgia Institute of Emergency Medical Services, Michigan Online Classroom, Virginia Beach Sheriffs Office, Washington Post
Touro College, Nebraska Department of Human and Health Services
Find out what your peers are saying about CYPHER LEARNING, Moodle, SAP and others in Learning Management Systems (LMS). Updated: July 2026.
907,787 professionals have used our research since 2012.