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Professional Services: Freshdesk, Freshservice, Fresh CRM, Monday.com vs TheHive comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

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Professional Services: Fres...
Average Rating
0.0
Number of Reviews
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CRM Consulting (14th)
TheHive
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
AWS Marketplace (80th)
 

Featured Reviews

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Karsh Trivedi - PeerSpot reviewer
Soc Analyst at Payatu
Automation has transformed incident response and case management has boosted daily productivity
TheHive is actually quite beautiful and very optimized. If I had to improve anything, I would say that it could improve costing. TheHive is pretty expensive right now. With a low number of users, it works for how the business runs, but I feel that it is pretty expensive when you want to go for the commercial versions, which is where people might not want to go with it. Cost is the only downside, but it is the major downside. I would like to share an incident with you about a recent meeting I had with a client regarding TheHive. The only trigger that they had not to go with TheHive was the cost. Everything looked very good and was very fine, but the costing part was hard. The costing part was something that made them hold off on TheHive and choose a different solution. Over the years, TheHive has improved significantly in how the platform is used and how cases are managed. One good feature that I appreciated when I moved from TheHive 4 to TheHive 5 was the dark mode. When Strange Bee did the rebranding and made it a closed-source product, they added the dark mode feature, which I need because I am not good with light screens. TheHive was the only tool having only white mode capabilities. Once they added it, they have improved a lot. Many connectors are added, and many more integrations are possible now with TheHive. Basically, the appearance, performance, and integrations have improved a lot over the years.
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Top Industries

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Construction Company
33%
Media Company
9%
Manufacturing Company
9%
Government
8%
 

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Questions from the Community

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What needs improvement with TheHive?
TheHive is actually quite beautiful and very optimized. If I had to improve anything, I would say that it could improve costing. TheHive is pretty expensive right now. With a low number of users, i...
What is your primary use case for TheHive?
I use TheHive as an end user, implementation engineer, and administrator. My main use cases include ingesting alerts from SIEM systems such as Wazuh or Splunk and acting on them as they come in to ...
 

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