

Symantec Proxy and Prisma Access compete in the network security and management category. Prisma Access appears to have the upper hand due to its comprehensive security features and seamless integration capabilities.
Features: Symantec Proxy is known for its caching capabilities, URL filtering, and policy management. It supports content caching and offers scalability for large deployments. Prisma Access provides robust security features, integration with other vendors, and a unified platform that enhances scalability and stability. Its strong security measures cover both web and non-web applications.
Room for Improvement: Symantec Proxy faces challenges with SSL inspection, disconnection issues, and complex pricing. Support has declined post-Broadcom acquisition. Prisma Access requires better integration with custom applications and other vendors, and some users report latency and configuration issues. Both solutions have experienced user support and experience challenges.
Ease of Deployment and Customer Service: Symantec Proxy's on-premises deployment is considered complex and customer service has reportedly worsened after Broadcom's acquisition. Prisma Access, being cloud-based, provides flexible deployment across various clouds but faces criticism for complex configuration and customer support responsiveness, with a need for improved service efficiency.
Pricing and ROI: Symantec Proxy is perceived as expensive, but it is stable and can improve network security ROI. Prisma Access is also costly but justified by its strong security features. Its diverse licensing model allows users to pay only for what is necessary, offering flexibility for different organizational needs.
There is a net positive return on investment
For supercritical businesses, there should be a return on investment due to the enhanced security features and resilience.
I usually need to raise the alarm and contact a couple of people within Palo Alto Networks to just respond quicker, so technical support should be much better.
The product is reliable, making customer support less frequently needed.
The service and technical support quality varies depending on the personnel.
Support services are lagging and not very responsive.
Prisma Access provides significant scalability, allowing integration of different systems.
To scale, one would need to upgrade or acquire more hardware.
Prisma Access by Palo Alto Networks is a cloud-based solution, and from my experience, there are no issues with scalability.
Prisma Access by Palo Alto Networks works efficiently during peak usage times.
I think the stability of Prisma Access by Palo Alto Networks is excellent, and I would rate it ten out of ten.
GlobalProtect is a satisfying solution, and the product is robust without major stability issues.
Stability depends on the platform on which it is deployed and the number of users.
What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations.
Sometimes a third-party outage could impact the whole operability.
There is a lack of integration with third-party solutions like CrowdStrike or SentinelOne in Prisma Access by Palo Alto Networks.
The product needs improvement in support services, as they are lagging and not very responsive when we raise concerns or queries, especially in terms of significant impact.
AI features could potentially improve the proxy by helping build rules more efficiently, suggesting unused rules, and enhancing preference setting.
The pricing is on the higher side, rating it around eight to nine out of ten.
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs.
Pricing is difficult to specify as Broadcom sells platforms that include multiple products, making it hard to determine the exact cost for the proxy component.
These features are security-driven, providing robust protection against increasing cyber threats by integrating NG Firewalls, SD WAN, and CASB, all within a fully cloud-native solution.
The HIP Check is the most valuable feature of Prisma Access, which is the feature usually used from GlobalProtect.
One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls.
The most valuable features are content inspection, caching, SSL encryption, decryption, WAN optimization, and more.
The integration with FireGlass has been essential since both solutions are from Broadcom, enhancing compatibility.
| Product | Mindshare (%) |
|---|---|
| Prisma Access by Palo Alto Networks | 7.3% |
| Symantec Proxy | 1.7% |
| Other | 91.0% |


| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 20 |
| Large Enterprise | 27 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 4 |
| Large Enterprise | 12 |
Prisma Access by Palo Alto Networks delivers robust security features including secure remote access across apps and traffic monitoring. It integrates smoothly with cloud environments to provide advanced threat protection and visibility into network traffic.
Prisma Access offers a comprehensive suite of security tools designed to protect cloud environments and remote workforces. With its focus on real-time risk identification and threat prevention, Prisma Access provides encrypted tunnels and centralized management for seamless connectivity and enhanced data security. Designed to scale across platforms like AWS, Azure, and GCP, it optimizes traffic and connectivity while offering extensive visibility into vulnerabilities. However, integration with third-party products, usability, and support services are areas for development, as users report interface challenges and desire improved scalability and geographic coverage, especially in regions like China and South America.
What are the key features of Prisma Access?Prisma Access is effectively used in industries requiring secure remote access and stringent data protection, such as finance and healthcare. Organizations leverage it to enforce Zero Trust policies, optimize network performance with SD-WAN, and ensure security compliance across multiple platforms.
Symantec Proxy offers robust web security by providing features like content caching and URL filtering. It enhances security, optimizes performance, and simplifies policy management for enterprises, serving as a dynamic tool across cloud environments.
Symantec Proxy integrates with Broadcom's FireGlass, providing enhanced compatibility and seamless functionality. Known for a stable deployment and a precise URL database, it offers comprehensive threat detection and policy creation, utilizing the Global Intelligence Network. Users deploy it for web security, malware blocking, and traffic filtering. Symantec Proxy's reputation and site categorization bolster defense against malicious sites, although SSL inspection, dashboard integration, and technical support could benefit from improvements. The platform has shifted post-Broadcom acquisition, needing streamlined solutions. Current challenges include performance with O365 and complexities around pricing and licensing.
What features define Symantec Proxy?Enterprises leverage Symantec Proxy to secure web access and manage Internet usage across industries. Deployed across cloud providers like AWS, GCP, and Azure, it supports URL filtering, remote access, and bandwidth control by user privileges. Organizations also find value in its role within antivirus scanning, policy customization, and reporting.
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