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PowerReviews vs Usersnap comparison

PowerReviews and Usersnap are both solutions in the Customer Feedback Management category. PowerReviews is ranked #11, while Usersnap is ranked #10. PowerReviews holds a 3.8% mindshare in CFM, compared to Usersnap’s 1.9% mindshare.
PowerReviews
  • 31 Views
  • 2 Comparison Views
Usersnap
  • 23 Views
  • 6 Comparison Views

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

PowerReviews
Ranking in Customer Feedback Management
11th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Usersnap
Ranking in Customer Feedback Management
10th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Customer Feedback Management category, the mindshare of PowerReviews is 3.8%, up from 1.6% compared to the previous year. The mindshare of Usersnap is 1.9%, down from 7.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Feedback Management
 

Comparisons

No data available
No data available
 

Overview

PowerReviews' software helps more than 1,000 brands and retailers collect, display and syndicate customer reviews and answer customer questions. Ratings, reviews and Q&A allow companies to reach customers at the moment of purchase and help to drive traffic, increase sales and create actionable insights. The PowerReviews Syndication Network helps clients reach hundreds of millions of in-market shoppers on leading e-commerce sites and search engines. For more information, visit www.powerreviews.com.
PowerReviews

Usersnap is a central place to organize & track bugs and collect user feedback. Key features include: Real-time collaboration, Contextual information, ad-hoc feedback widget and seamless integration.

Usersnap
 

Sample Customers

Lands' End, Lord & Taylor, ACE Hardware, Aeropostale, Art.com, Cache, Dillard's, ESPN, Forever21, GNC, HBO, Jelly Belly, Jockey, Keurig, lucy, MoMA, Nascar, National Geographic, NBA, NFL, Vodafone, RadioShack, Room&Board, Skechers, Speedo, Sports Authority, Step2Co, Gymboree, Toys R Us, ULTA Beauty, Warner Brothers, UGG Australia, Timberland, Jansport
Google, Erstes, Microsoft, Runtastic, Onshape, Talkdesk, Fast Company, Hawaiian Airlines
See our list of best Customer Feedback Management vendors.

We monitor all Customer Feedback Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.